ReScore Reviews™ (54)

ReScore
Overall Rating 4.462965/5Overall Rating 4.462965/5Overall Rating 4.462965/5Overall Rating 4.462965/5rating 4.462965
Original
Overall Rating 2.13208/5Overall Rating 2.13208/5rating 2.13208rating 2.13208rating 2.13208
94% Would Recommend
100% Business Response
Latest Review about 4 hours ago
Verified Customer on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy with Hyundai"
After years of being a loyal Toyota owner, I found myself needing a loaded, less expensive option. I purchased my 3 year old Elantra with only 13K miles and immediately began using Crown Hyundai for service. I have never experienced the hard sell often associated with other dealers service department shenanigans. Decent service, decent price. So far, so good.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/20/2018 07:30 PM
Verified Customer on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Why I Keep Coming Back"
Very clean and modern waiting area. No salesmen wander in to try to sell you a new car. This DID happen once and was extremely annoying!

If I ever had any complaint THAT would be it. Please ensure "NO SALESMEN IN THE SERVICE WAITING AREA"

If I want a new car I'll approach them!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/17/2018
Service Type: Repair
Review Created: 02/20/2018 04:33 PM
Deborah M. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job."
Great job as always.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 02/17/2018
Service Type: Repair
Review Created: 02/20/2018 02:34 PM
Chris S. at Crown Hyundai responded on 02/20/2018

Thank you for the very nice review.. We really appreciate you taking the time .. Thank you again......

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com
Verified Customer on 02/20/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Being courteous and checking in with the customer"
Oh wow the service all right
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/20/2018 01:24 PM
Chris S. at Crown Hyundai responded on 02/20/2018

Thank you for the very nice review.. We really appreciate you taking the time .. we apologize fr any extended wait time.. Thank you again.....

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com
Susan G. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Crown Hyundai does it again!"
Brian and Jerry always take very good care of me! They always are very helpful!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/20/2018 11:52 AM
Chris S. at Crown Hyundai responded on 02/20/2018

Thank you for the very nice review.. We really appreciate you taking the time .. Thank you again......

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com
Ruth M. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean, efficient and good atmopheat."
Brien Casey has been my go to man through three Hyundai,sAlways want him R.Moomey.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/20/2018 11:23 AM
Chris S. at Crown Hyundai responded on 02/20/2018

Thank you for the very nice review.. We really appreciate you taking the time .. Thank you again......

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com
Verified Customer on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Dealership!"
My wife has a 2017 Santa Fe Sport 2.4 and I had to take it into Crown for a service issue.
Let me say I couldn’t be happier with the service department! Even the sales staff seemed nice and willing to chit chat for a few. I will only be going Crown from now on. The Hyundai Brand has been ok so far and we would buy another Hyundai in the future.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/20/2018 10:24 AM
Chris S. at Crown Hyundai responded on 02/20/2018

Thank you for the very nice review.. We really appreciate you taking the time .. Thank you again......

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com
Berkley W. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tomm Burkhart and Crown Hyundai BEST SERVICE"
Tomm Burkhart and the Crown Hyundai car dealership are always pleasant and a pleasure to work with. I would recommend them to ANYONE and EVERYONE. It's always easy, efficient, and quick. I will always go to Crown Hyundai for service.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/20/2018 07:49 AM
Chris S. at Crown Hyundai responded on 02/20/2018

Thank you for the very nice review.. We really appreciate you taking the time .. Thank you again......

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com
Lorraine H. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I've had the pleasure of being a "satisfied customer" since 2012. In that time I've been been respected & aaccommodated by sales & service personnel without exception. "
There is NO hype @ Crown Hyundai, just plain old-fashioned CUSTOMER SERVICE~
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/20/2018 07:36 AM
Chris S. at Crown Hyundai responded on 02/20/2018

Thank you for the very nice review.. We really appreciate you taking the time .. Thank you again......

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com
Kaz H. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"St Pete Crown Hyundai has excellent customer service!"
Customer service is priority at Crown Hyundai and my service advisor, Jarrett, is exceptional in keeping the customer happy and on schedule when having their car serviced. He is the main reason why I come back to Crown for his personalized care and always with a smile. Thank you!
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/20/2018 07:16 AM
Chris S. at Crown Hyundai responded on 02/20/2018

Thank you for the very nice review.. We really appreciate you taking the time .. Thank you again......

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com
Natalie M. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Your advisors are professional and communicative.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/20/2018 04:58 AM
Chris S. at Crown Hyundai responded on 02/20/2018

Thank you for the very nice review.. We really appreciate you taking the time .. Thank you again......

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com
Nicolina R. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Job"
All around great service. Didn't get to use my coupon. Was told by Cashier that We were supposed to give them to the service advisor. Would be nice if we knew that before.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/19/2018 04:31 PM
Chris S. at Crown Hyundai responded on 02/20/2018

Thank you for the very nice review... We really appreciate you taking the time.. Thank you again... We can certainly apply the coupon next time in...

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com
Bonnie W. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bonnie W"
Great service. Always friendly, knowledgeable staff. Offer comfortable relaxing waiting room with refreshments to accommodate customers.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/26/2018
Service Type: Repair
Review Created: 02/19/2018 02:37 PM
Chris S. at Crown Hyundai responded on 02/19/2018

Thank you for the very nice review... We really appreciate you taking the time .. Thank you again...

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com
Donna W. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Everyone was very helpful.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/19/2018 12:50 PM
Chris S. at Crown Hyundai responded on 02/19/2018

Thank you for the very nice review... We really appreciate you taking the time .. Thank you again...

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com
William S. on 02/19/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"OK"
Do you provide a courtesy car. to bring people back and forth from thier house??
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/19/2018 12:00 PM
Chris S. at Crown Hyundai responded on 02/19/2018

Thank you for the very nice review,, We really appreciate you taking the time.. Thank you again.. and yes we have a courtesy shuttle, runs from 8-5 Monday through Friday .. your advisor can make any arrangements for you ...

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com
Ann H. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt courteous service"
Easy to make an appointment. On time service. All questions answered. A pleasant experience.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/19/2018 11:48 AM
Chris S. at Crown Hyundai responded on 02/19/2018

Thank you for the very nice review... We really appreciate you taking the time .. Thank you again...

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com
Barry F. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place for buying and service "
Great place for buying and service . Had a screw in my tire They took great care of me Took only 30 minutes to fix . Thanks to my service advisor August .
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/19/2018 11:30 AM
Chris S. at Crown Hyundai responded on 02/19/2018

Thank you for the very nice review... We really appreciate you taking the time .. Thank you again...

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com
Dana H. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
My salesperson, Ryan Gibb, helped me get an appointment the same day when I called due to a check engine light on my less than 90 day old Accent. He scheduled me with August who was fast, efficient and very friendly in spite of the fact that he had to fit me in on an already busy day; even had my car washed!
Great people, great service...couldn't ask for more!
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/19/2018 10:25 AM
Chris S. at Crown Hyundai responded on 02/19/2018

Thank you for the very nice review... We really appreciate you taking the time .. Thank you again...

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com
Kristine B. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always pleased"
They always handle my appointments in a courteous & timely manner.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/19/2018 10:21 AM
Chris S. at Crown Hyundai responded on 02/19/2018

Thank you for the very nice review... We really appreciate you taking the time .. Thank you again...

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com
Antonia L. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast friendly service "
Fast
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/19/2018 04:40 AM
Chris S. at Crown Hyundai responded on 02/19/2018

Thank you for the very nice review... We really appreciate you taking the time .. Thank you again...

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com
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