Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

5369 Reviews

ReScore Reviews™ (79)

ReScore
Overall Rating 4.518988/5Overall Rating 4.518988/5Overall Rating 4.518988/5Overall Rating 4.518988/5rating 4.518988
Original
Overall Rating 2.20253/5Overall Rating 2.20253/5rating 2.20253rating 2.20253rating 2.20253
94% Would Recommend
100% Business Response
Latest Review 34 minutes ago

Reviews


JF
Jane F.
Gulfport, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Appointment time
The Technician greeted me on time and listens to what I have to say about the car. He was friendly and accommodating.

Verified Customer
St. Petersburg, FL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2019 Category: Service
oil change should not take 2 hours !
Got the free car wash, but if that added an xtra hour to service, then I should have been told it would take that long.

MC
Marsha C.
Palmetto, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
SERVICE FOR OIL CONSUMPTION
I have been very pleased with the service I have received from Tomm Burkett!

JW
Jesse W.
Gulfport, FL
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Service
The place is very clean. And everyone is very nice to the customers. Service is done in a good time period.

JH
Jill H.
Seminole, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Tomm Burkhart
Best adviser won’t come to anyone but him
Chris S. from Crown Hyundai responded on 06/19/2019

Thank you for the very nice review..We really appreciate you taking the time.. Thank you again...

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com

AR
Alicia R.
Pinellas Park, FL
2011 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/17/2019 Category: Service
Pleasant, communicative, straight forward service personnel
I took 2 cars and dealt with Tomm Burkhart and Olivier Celestin. Both were straight forward and communicative during the time I waited in the waiting area.
Chris S. from Crown Hyundai responded on 06/19/2019

Thank you for the very nice review..We really appreciate you taking the time.. Thank you again...

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com

LH
Laurie H.
Kenneth City, FL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Nice people
Great
Chris S. from Crown Hyundai responded on 06/19/2019

Thank you for the very nice review..We really appreciate you taking the time.. Thank you again...

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com

FK
Filipp K.
St. Petersburg, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/17/2019 Category: Service
Friendly Staff
Friendly Staff makes getting service at this Hyundai very acceptable. The restrooms are clean and the waiting areas include many different seating options for customers to wait in different settings.
Chris S. from Crown Hyundai responded on 06/17/2019

Thank you for the feedback, We certainly apologize for any extended wait time  .. i did leave you a message and please feel free to contact me directly at anytime if i can ever help with Anything .. Thank you again...

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com

TC
Terrise C.
Saint Petersburg, FL
2017 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Great service
Awesome!
Chris S. from Crown Hyundai responded on 06/19/2019

Thank you for the very nice review..We really appreciate you taking the time.. Thank you again...

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com

Verified Customer
St. Petersburg, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Good service
On time with service as usual
Chris S. from Crown Hyundai responded on 06/19/2019

Thank you for the very nice review..We really appreciate you taking the time.. Thank you again...

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com

EB
Elena B.
Pinellas Park, FL
2012 Hyundai Elantra To
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
above and beyond
I was having problems with my battery. I did not have an appointment, was not one available til the next week. August in repairs went above and beyond fixing my car within hours. I did not expect that knowing other people had appointments, telling him did not expect to be done same day. Your place is wonderful been getting my car done there for 3 years now, still not disappointed and always amazed at competency.
Thank you sincerely,
Elena B
2012 Elantra Touring
Chris S. from Crown Hyundai responded on 06/19/2019

Thank you for the very nice review..We really appreciate you taking the time.. Thank you again...

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com

KW
Kaye W.
Kenneth City, FL
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Regular service
You guys have the communication skill down.
From text, email, personal interaction..
I love this place from staff to the snack area!!!
my granddaughter was having trouble getting something out of the vending machine one day and a salesperson came in used his American Express gold and told her to pick what she wanted!!
Above and beyond!!
Chris S. from Crown Hyundai responded on 06/17/2019

Thank you for the very nice review.. We really appreciate you taking the time.. Thank you again....

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com

JD
Joyce D.
Pinellas Park, FL
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Excellent Service!!!!
I brought my Hyundai Sonata in for an oil change. My service guy, Tomm Burkhart was my go to guy. He provides the kind of customer service other dealers wish they had. Always satisfied, I will return to Crown Hyundai. Thank you Tomm Burkhart for great customer service!!!!!
Chris S. from Crown Hyundai responded on 06/17/2019

Thank you for the very nice review.. We really appreciate you taking the time.. Thank you again....

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com

Verified Customer
Kenneth City, FL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/14/2019 Category: Service
.
.
Chris S. from Crown Hyundai responded on 06/17/2019

Thank you for the feedback, We certainly tried hard to get a hold of you, left messages at multiple numbers and emails and i am glad you received, I am also glad we were able to repair the vehicle for you.. If i can ever help with anything please let me know . Thank you again....

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com

CG
Cara G.
Kenneth City, FL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Excellent customer service
As always, Brian gave me great customer service. Explained everything well to me. Thank you.
Chris S. from Crown Hyundai responded on 06/17/2019

Thank you for the very nice review.. We really appreciate you taking the time.. Thank you again....

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com

CW
Carol W.
St. Petersburg, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Multiple things
Brian and August are the best two service guys there
Chris S. from Crown Hyundai responded on 06/17/2019

Thank you for the very nice review.. We really appreciate you taking the time.. Thank you again....

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com

AA
Amado A.
Clearwater, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
service advisor
my review is 5 star because the service to my car was excellent they give you the car back nice and clean after the service process so I recommend this service department to all my friends and family my experience was just fabulous thanks for have such aproffesional person working over there //
Chris S. from Crown Hyundai responded on 06/17/2019

Thank you for the very nice review.. We really appreciate you taking the time.. Thank you again....

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com

JS
Joanne S.
St. Petersburg, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Very happy
Fast and friendly
Chris S. from Crown Hyundai responded on 06/17/2019

Thank you for the very nice review.. We really appreciate you taking the time.. Thank you again....

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com

NR
Nancy R.
St. Petersburg, FL
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
75,000 mile check up, oil change
The staff are all very friendly. I always wait and there is lots of seating, TV, WiFi and refreshments to keep you happy
Chris S. from Crown Hyundai responded on 06/14/2019

Thank you for the very nice review,, We really appreciate you taking the time.. Thank you again...

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com

CD
Craig D.
Gulfport, FL
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
The staff
Didn't have to wait for a long time
Chris S. from Crown Hyundai responded on 06/14/2019

Thank you for the very nice review,, We really appreciate you taking the time.. Thank you again...

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com