Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

4283 Reviews

ReScore Reviews™ (65)

ReScore
Overall Rating 4.4769238/5Overall Rating 4.4769238/5Overall Rating 4.4769238/5Overall Rating 4.4769238/5rating 4.4769238
Original
Overall Rating 2.16923/5Overall Rating 2.16923/5rating 2.16923rating 2.16923rating 2.16923
95% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


TC
Tony C.
Tierra Verde, FL
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Express Oil Change
Great customer service. Oil Change, tire rotation and car wash all done in about 60 minutes. Two thumbs up!
Chris S. from Crown Hyundai responded on 08/20/2018

Thank you for the very nice review.. We really appreciate you taking the time.. Thank you again..

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com

ST
Shelley T.
Saint Petersburg, FL
2008 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Happy camper
Been a Crown customer for years. Always courteous and clean. Most of all compassionate what needs to be done understanding sometimes its a lot to take in, but willing to make the process easy for the customer. Ryan Murray rocks. !
Chris S. from Crown Hyundai responded on 08/20/2018

Thank you for the very nice review..We really appreciate you taking the time.. Thank you again

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com

MB
Margaret B.
Saint Petersburg, FL
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Service
I always receive excellent service at Hundai and Brian Casey is the best!!!
Chris S. from Crown Hyundai responded on 08/20/2018

Thank you for the very nice review..We really appreciate you taking the time.. Thank you again

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com

RL
Ralph L.
Bradenton, FL
2017 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2018 Category: Service
Always great service
Honestly, every aspect about my experience with Crown has been amazing, I'm glad I chose to purchase my car here.
Chris S. from Crown Hyundai responded on 08/20/2018

Thank you for the very nice review.. We really appreciate you taking the time.. Thank you again...

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com

CR
Carol R.
Saint Petersburg, FL
2013 Hyundai Azera
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/19/2018 Category: Service
Tom Burkett Goes the extra mile
I had taken my car in for the 52,500 mile service. My in air cabin filter had been replaced and when I left there was an odd noise like a vibration. I went back the next day and Tom immediately knew what happened. There of been some leaves left in the vent. Tom personally went out and cleaned it out and I was off on my way with complete resolution of the noise within 10 minutes.
Chris S. from Crown Hyundai responded on 08/20/2018

Thank you for the feedback and thank you for speaking with me.. again i apologize and i am glad Tomm was able to help quickly, Please feel free to contact me directly at any time if i can ever help with anything.. Thank you again...

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com

AS
Ankeet S.
Saint Petersburg, FL
2014 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2018 Category: Service
great service
trustworthy and skilled mechanics
Chris S. from Crown Hyundai responded on 08/20/2018

Thank you for the very nice review.. We really appreciate you taking the time.. Thank you again...

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com

JR
John R.
Dunedin, FL
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2018 Category: Service
Oil change
I always get excellent service when I come to Crown Hyundai.
Chris S. from Crown Hyundai responded on 08/20/2018

Thank you for the very nice review.. We really appreciate you taking the time.. Thank you again...

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com

JH
Joan H.
Largo, FL
2008 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2018 Category: Service
It is a 5 Star most of the time!
My car was running rough. Took it to Crown. I had an ignition coil that was bad. Service from Brian Casey was excellent. He was very good at explaining what was wrong and needed to be done. Although they wanted to replace my battery, I needed to contact AAA as I had replaced it with them last year when my car battery died in the driveway. Contacted AAA and they took care of that problem.
Chris S. from Crown Hyundai responded on 08/18/2018

Thank you for the very nice review.. We really appreciate you taking the time.. Thank you again...

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com

BF
Brian F.
Madeira Beach, FL
2008 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2018 Category: Service
Screwdriver mishap
I am definitely very happy with the the sevice I received and the staff/timeliness. The only thing I have to bring up, and this is just meant to help prevent it from happening again, they accidentally left a screwdriver under my hood. It was on the passenger side and I didn't notice it for a couple days. Prevented the hood from closing properly and my horn wouldn't beep when I tried to locked the doors. No damage at all and I will return the screwdriver the next time I visit :)
Chris S. from Crown Hyundai responded on 08/18/2018

Thank you for the very nice review... We really appreciate you taking the time.. We also apologize for the screwdriver.. Thank you again...

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com

DS
Diana S.
Pinellas Park, FL
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Customer service
Great customer service.
Chris S. from Crown Hyundai responded on 08/18/2018

Thank you for the very nice review... We really appreciate you taking the time.. Thank you again...

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com

Verified Customer
Largo, FL
2018 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2018 Category: Service
I always HAD great service
The last service visit was a "one off" of on "how not to make your customers delighted"
Chris S. from Crown Hyundai responded on 08/18/2018

Thank you for the very nice review... We really appreciate you taking the time.. We also apologize for any extended wait time.. Thank you again...

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com

DS
David S.
Saint Petersburg, FL
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Tomm Burkart is awesome!!
Tomm did a fantastic job of delivering First Class service during my recent visit.
Chris S. from Crown Hyundai responded on 08/18/2018

Thank you for the very nice review... We really appreciate you taking the time.. Thank you again...

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com

LS
Larry S.
Saint Petersburg, FL
2009 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Great service department and employees
Service advisor Olivie was able to get my Accent in for repairs, it was running rough with engine light on. Some how he and his mechanics got it fixed even though I could not make an appointment. The shuttle service made my day, another fine employee! When I need service Crown Hyundai is the place to go! Thanks to all the fine employees at this dealership. Top notch all the way!!!
Chris S. from Crown Hyundai responded on 08/17/2018

Thank you for the very nice review.. We really appreciate you taking the time.. Thank you again...

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com

DW
Deborah W.
Saint Petersburg, FL
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Hyundai Gal
I enjoy the courtesy service Hyundai provide.
Chris S. from Crown Hyundai responded on 08/17/2018

Thank you for the very nice review.. We really appreciate you taking the time.. Thank you again...

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com

LC
LUZ AND JENNIFER C.
Pinellas Park, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018
My Daughters First New Car
My daughter and I set out to casually look at cars, we happened upon Hyundai on 34th street 54th Ave. First we were greeted by James R Fremont- Smith, better knows as Ryan. He and his Manager were very friendly, attentive, understanding and patient. The guys were helpful and after a long day and evening she was very happy and excited with her new car. I am very appreciative, and was very happy. The staff was more than kind. and I will highly recommend this place. Please go see RYAN he was AWESOME!!!!
Chris S. from Crown Hyundai responded on 08/17/2018

Thank you for the very nice review.. We really appreciate you taking the time.. Thank you again...

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com

PB
Paul B.
Treasure Island, FL
2015 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/16/2018 Category: Service
Lack of response
See notes.
Chris S. from Crown Hyundai responded on 08/17/2018

Thank you for the feedback and again i apologize for the miscommunication with the phone numbers, i am glad we were able to get it straight.. Thank you again...

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com

KT
Karen T.
Largo, FL
2009 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Always treated well and satisfied.
I got in quickly. Jarrett was polite and helpful. The work was taken care of while I waited in comfortable surroundings with hot coffee!!
Chris S. from Crown Hyundai responded on 08/16/2018

Thank you for the very nice review.. We really appreciate you taking the time., Thank you again...

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com

Verified Customer
Seminole, FL
2017 Hyundai Sonata
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/15/2018 Category: Service
Expected better
Had very positive experience with salesman when I purchased my new car. Loved the idea I could have my car washed when it was being serviced, however, the “wash” was very subpar and I will not choose to have my car washed there again. I learned they are so busy that they do the minimum, no inside, no floor mats and just swipe at the windows while you wait and wait. I am disappointed but wiser!
Chris S. from Crown Hyundai responded on 08/17/2018

Thank you for the feedback and thank you for speaking with me, again i apologize, the complimentary wash is just a very quick job.. please feel free to contact me at any time if i can ever help with anything.. Thank you again...

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com

DA
Denise A.
Saint Petersburg, FL
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Repair Department
Thanks again Repair Department for a great job ~~
Chris S. from Crown Hyundai responded on 08/16/2018

Thank you for the very nice review.. We really appreciate you taking the time., Thank you again...

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com

WC
William C.
Saint Petersburg, FL
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Great visit
The staff were friendly, courteous, and helpful.
Chris S. from Crown Hyundai responded on 08/14/2018

Thank you for the very nice review... We really appreciate you taking the time.. Thank you again...

Chris Sanborn
Service Manager
Crown Hyundai
727-528-1225
csanborn@crowncars.com