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CSAI Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,592 Reviews)
91
Write a Review
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Score Details

5 stars
90%
4 stars
6%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
91
Net Promoter Score ®

Business Details

Categories
Contact
(951) 781-0412
Visit Website
Closing in 51 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3001 Chicago Ave Riverside, CA 92507
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CSAI Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,592 Reviews)
Write a Review
Recent Reviews
TB
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Tracy B.
Riverside, CA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Excellent service and quality
Trustworthy, professional, and kind. We are always satisfied with all the work we have done on our 2006 Toyota Camry LE. They continue to keep our family safe through all these years!
Verified Customer
Riverside, CA
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Honest and professional
Impressed with the turnaround and reasonable price. I'll certainly be back in the future.
Verified Customer
Riverside, CA
MINI Cooper Hardtop
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2025
verified customerVerified Customer
10
Always smog here
Professional, polite, quick service. We always get all our smog done here.
Verified Customer
Riverside, CA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Oil Change Service
The service was great!
JG
John Anthony G.
Riverside, CA
Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Always professional
Always great insight and less professionalism in finding issues and completely fixing them
ME
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Michael E.
Riverside, CA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
10
Great experience
Ryan and all the guys are great mechanics and have great customer service
EE
Esmeralda E.
Corona, CA
Volvo XC60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Awesome service
Very polite and fast service
RL
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Robyn L.
Riverside, CA
Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
9
Trustworthy and Helpful
I had my AC repaired and while the initial estimate was significantly lower than the final cost, this was because it was initially believed that the compressor did not need replacing, but after further inspection, it was not operating efficiently enough and did have to be replaced after all. To help with the increased cost, CSAI staff were able to apply a AAA discount and comped part of the service. They are very trustworthy and helpful.
RC
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Renee C.
Perris, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2025
10
Daily excellence
They are rock stars of automobile service. You can’t get any better than this and don’t waste your time trying.
RC
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Renee C.
Perris, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2025
10
Friendly honest and dependable
Big things come in little packages. This place is just outstanding you get your moneys worth and then so they pour their hearts into everything that they do. Thank you, Gilbert and Ryan.
RC
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Rene C.
Perris, CA
Lexus GS 400 Luxury Perform Sdn
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Outstanding service
This company has serviced my car for years and I thank God daily for them. They are the most honest, most efficient, most reliable and most outstanding company. Anyone could possibly wish for a thank God for them.
LG
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Leilani G.
Colton, CA
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
10/10
Love going the shop. As a female I feel like they explained everything and made sure I was fully comfortable. They had great communication skills and my little car is now thriving without any issues.
Jonathan S. from CSAI Auto Service responded on 05/28/2025 01:58 PM

We're glad to hear you're loving your visits! It's important to us that everyone feels comfortable and informed, especially when it comes to their vehicles. We're also pretty happy to know your little car is thriving; it sounds like it’s living its best life! If it ever needs a little extra pampering, you know where to find us.

Jonathan Summers

MB
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Michael B.
Riverside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
10
A/C service done well.
I have used this CSAI for my second car in the past which was serviced well. This particular car had the A/C go out. I called, in the shop next day, my part was not readily available through the supplier, so next day after that the cold air was flowing. Thank you for the timely service and great work CSAI 😁
Jonathan S. from CSAI Auto Service responded on 05/28/2025 01:58 PM

We're glad to hear that your experience with us has been reliable, especially for your cars that seem to multiply like rabbits! It sounds like we were able to give that A/C a refreshing makeover just in time for you to stay cool. If any other car adventures come your way, we're here to help keep the wheels turning and the air flowing. Your support means a lot to us!

Jonathan Summers

AS
Allan S.
Riverside, CA
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Smog check
I’ve been having trouble getting an older vehicle to pass smog check. I finally had completed all of the necessary repairs. I learned of this shop thru a friend. These guys were empathetic explained the process and my truck passed, without any shenanigans. I can finally put my truck back to work again!
Jonathan S. from CSAI Auto Service responded on 05/28/2025 01:58 PM

It’s fantastic to hear that we could help get your truck back on the road and into work mode! We all know how an older vehicle can sometimes feel like a game of dodgeball during smog checks. Rest assured, no shenanigans were involved—just pure automotive dedication. If your truck ever needs a little TLC again, you know where to find us. Happy driving!

Jonathan Summers

MP
Matthew P.
Orange, CA
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Smog check
I stopped by for a smog check without an appointment and was pleasantly surprised by how quick and smooth the whole process was. The staff was friendly, professional, and got me in and out in no time. Great customer service, no upselling, and very straightforward. Definitely recommend this place if you need a smog check done fast and hassle-free!
Jonathan S. from CSAI Auto Service responded on 05/19/2025 02:20 PM

We're glad to hear that your visit for a smog check turned out to be a breeze! Our team takes pride in being friendly and efficient—kind of like a well-oiled machine, but with more smiles and less grease. No upselling, just a straightforward process to get you back on the road. Thanks for spreading the word about our hassle-free service; we really appreciate your recommendation!

Jonathan Summers

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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