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CSAI Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,582 Reviews)
91
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
91
Net Promoter Score ®

Business Details

Categories
Contact
(951) 781-0412

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3001 Chicago Ave Riverside, CA 92507
CSAI Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,582 Reviews)

RC
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Rene C.
Perris, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Outstanding service
This company has serviced my car for years and I thank God daily for them. They are the most honest, most efficient, most reliable and most outstanding company. Anyone could possibly wish for a thank God for them.

LG
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Leilani G.
Colton, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
10/10
Love going the shop. As a female I feel like they explained everything and made sure I was fully comfortable. They had great communication skills and my little car is now thriving without any issues.
Jonathan S. from CSAI Auto Service responded on 05/28/2025 01:58 PM

We're glad to hear you're loving your visits! It's important to us that everyone feels comfortable and informed, especially when it comes to their vehicles. We're also pretty happy to know your little car is thriving; it sounds like it’s living its best life! If it ever needs a little extra pampering, you know where to find us.

Jonathan Summers


MB
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Michael B.
Riverside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
10
A/C service done well.
I have used this CSAI for my second car in the past which was serviced well. This particular car had the A/C go out. I called, in the shop next day, my part was not readily available through the supplier, so next day after that the cold air was flowing. Thank you for the timely service and great work CSAI 😁
Jonathan S. from CSAI Auto Service responded on 05/28/2025 01:58 PM

We're glad to hear that your experience with us has been reliable, especially for your cars that seem to multiply like rabbits! It sounds like we were able to give that A/C a refreshing makeover just in time for you to stay cool. If any other car adventures come your way, we're here to help keep the wheels turning and the air flowing. Your support means a lot to us!

Jonathan Summers


AS
Allan S.
Riverside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Smog check
I’ve been having trouble getting an older vehicle to pass smog check. I finally had completed all of the necessary repairs. I learned of this shop thru a friend. These guys were empathetic explained the process and my truck passed, without any shenanigans. I can finally put my truck back to work again!
Jonathan S. from CSAI Auto Service responded on 05/28/2025 01:58 PM

It’s fantastic to hear that we could help get your truck back on the road and into work mode! We all know how an older vehicle can sometimes feel like a game of dodgeball during smog checks. Rest assured, no shenanigans were involved—just pure automotive dedication. If your truck ever needs a little TLC again, you know where to find us. Happy driving!

Jonathan Summers


MP
Matthew P.
Orange, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Smog check
I stopped by for a smog check without an appointment and was pleasantly surprised by how quick and smooth the whole process was. The staff was friendly, professional, and got me in and out in no time. Great customer service, no upselling, and very straightforward. Definitely recommend this place if you need a smog check done fast and hassle-free!
Jonathan S. from CSAI Auto Service responded on 05/19/2025 02:20 PM

We're glad to hear that your visit for a smog check turned out to be a breeze! Our team takes pride in being friendly and efficient—kind of like a well-oiled machine, but with more smiles and less grease. No upselling, just a straightforward process to get you back on the road. Thanks for spreading the word about our hassle-free service; we really appreciate your recommendation!

Jonathan Summers


VV
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Victor V.
Riverside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
My 2007 Ford Focus Hatchback runs like new after being serviced by CSAI Auto.
Superior service. My 2007 Ford Focus Hatchback now runs like new.
Jonathan S. from CSAI Auto Service responded on 05/19/2025 02:21 PM

We're delighted to hear that your 2007 Ford Focus Hatchback is running like a dream again! It's amazing what a little TLC can do. Our team takes great pride in providing top-notch service, and it sounds like we hit the mark this time. If your car starts trying to impress you with any newfound tricks, just remember, we can help with that too!

Jonathan Summers


DC
Dylan C.
Riverside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Great work amd service
Went here after checking out local shops heard good things about this place. They didn't disappoint quick turn around on repairs and fair prices. Staff was very helpful
Jonathan S. from CSAI Auto Service responded on 05/19/2025 02:24 PM

We’re delighted to hear that we lived up to the hype! It sounds like you found the sweet spot for quick repairs at a fair price—just like a perfectly brewed cup of coffee. We're glad our staff could help you out. If you need anything else (or just want to chat about car stuff), you know where to find us!

Jonathan Summers


KL
Kim L.
Riverside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Excellent Service
Service was excellent..Very honest and not over charged.. Both my Son and I took are cars to CSAI and completely satisfied…
Jonathan S. from CSAI Auto Service responded on 05/19/2025 02:24 PM

We're glad to hear that our team made such a positive impression on you and your son! Honesty and fair pricing are at the heart of what we do, so it's nice to know that it shows. Your satisfaction means a lot to us—after all, happy customers are like well-tuned engines: they run smoothly! If you ever have car questions or need a tune-up, we're here to keep everything rolling along effortlessly.

Jonathan Summers


Verified Customer
Riverside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Service Time
As promised service time was as delivered!
Jonathan S. from CSAI Auto Service responded on 05/19/2025 02:24 PM

We're glad to hear that our service met your expectations and the time we promised wasn't just wishful thinking! It's always our aim to keep things running smoothly. We appreciate your feedback and look forward to helping you with your vehicle in the future.

Jonathan Summers


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Tracy Y.
Moreno Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Wonderful service and care for Cars and Customers!
My car came in needing a miracle and less than a week later she’s up and running as good as ever. Thank you guys so much 10/10 service
Jonathan S. from CSAI Auto Service responded on 05/19/2025 02:24 PM

We appreciate you taking the time to share your experience! It sounds like our team really put their wizard hats on to bring your car back to life. We're delighted to hear it's running like a champ again! If you ever need another miracle—or just a routine check-up—we’re here for you. Safe travels ahead!

Jonathan Summers


Verified Customer
Moreno Valley, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/18/2025
verified customerVerified Customer
8
Professionalism
Great
Jonathan S. from CSAI Auto Service responded on 05/19/2025 02:25 PM

It’s fantastic to hear that you had a great experience with us! We always aim to keep our customers rolling smoothly. If there’s anything specific that stood out during your visit, do let us know—after all, we’re all ears (and wrenches) around here!

Jonathan Summers


MG
Mary G.
Corona, CA
BMW 530i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Beyond Excellent Service
I took my BMW to CSAI Auto Service for the first time this week. Being a single woman, it’s always nerve wracking to take my car somewhere new for service. I was referred there by a friend. To say their customer service is excellent doesn’t do them justice. Ryan and Kenny both made me feel comfortable and I knew right away my car was in good hands. Ryan made sure I had all the information I needed to decide how to proceed with my car repairs. Honesty and integrity are words that come to mind first to describe my interaction with them.
Jonathan S. from CSAI Auto Service responded on 05/19/2025 02:25 PM

We’re so glad to hear your first visit to CSAI Auto Service was a positive one! Taking your car to a new place can definitely feel like stepping into an unknown territory, but we’re happy Ryan and Kenny made you feel right at home. It sounds like they turned a potentially nerve-wracking experience into a breeze! We appreciate your kind words about honesty and integrity; those are values we strive to uphold every day. Your BMW is in great hands with our team. Here’s to many more rides in your trusty vehicle!

Jonathan Summers


LG
Lisa G.
Riverside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
A+
SERVICE WAS FAST WAS VERY CLEAN WAIT AREA WAS GREAT THE MAN THAT HELPED ME WAS VERY PROFESSIONAL GOOD AT HIS JOB AND ANSWERED ANY THING I ASKED WILL FOR SURE GO BACK IF NEED TO
Jonathan S. from CSAI Auto Service responded on 05/19/2025 02:25 PM

We appreciate your wonderful feedback! It sounds like your experience was smooth as a freshly lubricated engine. Our team takes pride in providing a tidy waiting area and professional service – glad to hear you found it to your liking. If we could bottle up your enthusiasm, we’d probably make a fortune! Looking forward to helping you out again when the need arises.

Jonathan Summers


WC
Warren C.
Riverside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Smog and safety inspection
First time to use this business, went to other businesses try to get the CHP to do it just a nightmare. My car was stolen Insurance totaled it. I was able to fix it so I had to do a safety inspection. It’s something new from last year from what I’m reading. I do not leave feedback, but these guys did such a great job. Thank you so much.
Jonathan S. from CSAI Auto Service responded on 05/19/2025 02:28 PM

It sounds like you’ve been on quite the rollercoaster, and we’re glad we could help turn things around! Navigating the chaos of a stolen car and insurance can feel like a scavenger hunt with no map. We're happy to hear that your experience with us was a bright spot. Safety inspections might feel like new-age wizardry at times, but our team is here to make it as smooth as butter. We appreciate you taking the time to share your experience, especially since feedback isn't your usual jam. Here’s to your car being back on the road and you finally getting a chance to enjoy some smooth rides ahead!

Jonathan Summers


RF
Romeo F.
Fontana, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Professional. I only come here. They get it done and done correctly. Very welcoming and kind.
Professional. Absolutely the best.
Jonathan S. from CSAI Auto Service responded on 05/19/2025 02:29 PM

We appreciate you taking the time to share your experience! It's great to hear that you found our service professional and to your liking. We aim to be the best, so it seems we're hitting the mark! If there's anything else we can do to keep impressing you, just let us know.

Jonathan Summers

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