Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

573 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 4 days ago

Reviews


MJ
MURRAY J.
Palm Beach, FL
Jaguar XK
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/07/2018
Good to excellent, they know what they are doing!
They diagnosis the problem and try to fix it the proper way in as few steps as possible! Murray

JM
JOHN M.
Vlg Wellingtn, FL
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
BMW X5
Great job again in fixing my car, a little expensive but it comes with the name BMW
Frank C. from Cupelli Automotive responded on 11/20/2018

Thank you for the review, John. Glad to hear you were happy with our services. We appreciate your business and we will always strive to satisfy our customers by offering the best service at the best price.
Thank you
Frank Cupelli and Team


MS
Mary S.
Lake Worth, FL
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Mary said the business was professional and they fixed her vehicle in a timely manner. It all went well.
This review was collected via phone interview by Customer Research Inc.

RP
ROD P.
Lake Worth, FL
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Very good services
Ee recommend this place.
Frank C. from Cupelli Automotive responded on 11/20/2018

Thank you for another awesome review, Rod. Glad to hear you were happy with our services. We appreciate your business and always a pleasure to see you. 
Thank you
Frank Cupelli and Team


SW
Sylvia W.
Palm Beach, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018
Mini Cooper medic!
We’ve had our Mini Cooper serviced at Cupelli a couple of times. We are pleased with the service we received and that’s why we keep going back.

SW
SYLVIA W.
Palm Beach, FL
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Thanks Ivan.
Our Mini Cooper’s battery died. Cupelli had the battery we needed in stock and treated our problem as the emergency it was to us. We were in and out of the shop within an hour. Thank you guys.
Frank C. from Cupelli Automotive responded on 11/05/2018

Thank you for the review, Sylvia. We look forward to seeing you come back to us for your vehicle's service needs. We appreciate your business and we will always strive to satisfy our customers by offering the best service experience.
Thnak you
Frank Cupelli & Team


BM
BOB M.
Lake Worth, FL
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Quality service and research
Ivan is super attentive and Frank loves the Red Sox( ha ha ha ).
They know their business and are thorough
Plus the garage is clean and everything is
In its place
Frank C. from Cupelli Automotive responded on 11/05/2018

Thank you for another awesome review, Bob . Glad to hear you were happy with our services. We appreciate your business and always a pleasure to see you. 
Thank you
Frank Cupelli and Team


LS
LAURIE S.
Lake Worth, FL
BMW 6 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Great Service
Cupelli was great from start to finish. They explained everything and listened. The car was fixed very timely and is running great. Thank you
Frank C. from Cupelli Automotive responded on 11/01/2018

Thank you for the review, Laurie. It was nice to meet you. It's great to hear you were happy with our services. We appreciate your business and we will always strive to satisfy our customers by offering the best service experience.
Thank you
Frank Cupelli and Team


WN
Willie N.
Belle Glade, FL
Mercedes-Benz S500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Willie said this business had good service.
This review was collected via phone interview by Customer Research Inc.

PS
Pam S.
West Palm Beach, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Years of Top-Notch Service
I have used Cupelli Automotive for more than 10 years and will continue to do so. Extremely fair and courteous service; definitely treats their customers well.
Frank C. from Cupelli Automotive responded on 11/01/2018

Thank you for the review, Pam . Glad to hear you were happy with our services. We appreciate your business and always a pleasure to see you.
Thank you
Frank Cupelli and Team


SZ
STEPHEN Z.
Lake Worth, FL
BMW 128i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
A lot better than the BMW Dealer
I went there without an appointment and they took my car in that same day. Since I was not expecting such quick service and thus was by myself, they were nice enough to give me a ride home.
Called me the next day to explain in detail what was needed and the cost. Had the car fixed and ready to go by 5PM
They even straightened out the top holder in the trunk (no charge) rather than just pulling out the springs and charging me for new ones.
Frank C. from Cupelli Automotive responded on 11/05/2018

Thank you for the review, Stephen . It was nice to meet you. It's great to hear you were happy with our services. We appreciate your business and we will always strive to satisfy our customers by offering the best service experience.
Thank you
Frank Cupelli and Team


ME
MARYANN E.
Lake Worth, FL
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018
Knowledgeable and fair.
Courteous service. My BMW runs great and I feel the work was completed professionally and within the appropriate charges. The service considered me as an owner which is rare. As a new person to Fl, I'm happy to call them my service center.
Frank C. from Cupelli Automotive responded on 10/16/2018

Thank you for the review, Maryann . We're glad to hear you were happy with our services. We appreciate your business and always a pleasure to see you.
Thank you
Frank Cupelli and Team


MC
MANNY C.
West Palm Beach, FL
Chevrolet Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/10/2018
Pick up
I’ve been looking for a good mechanic, in a timely manner, and pricing acceptable. Look forward to a lasting relationship, please let me know if you want to barter with me? I’m an electrician by trade, but do many types of work. Let me know
Frank C. from Cupelli Automotive responded on 10/11/2018

Thank you for the review, Manny . Glad to hear you were happy with our services. We appreciate your business and always a pleasure to see you.
Thank you
Frank Cupelli and Team


Verified Customer
Lake Worth, FL
Lincoln MKX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2018
Car diagnosis and repair
Patient and knowledgeable kept us up to date what was going on and what we needed to do and how Very neat and clean shop. Very friendly staff from top to bottom
Frank C. from Cupelli Automotive responded on 10/11/2018

Thank you for the review, Joe and Ann. It was nice to meet you and your wife. It's great to hear you were happy with our services. We appreciate your business and we will always strive to satisfy our customers by offering the best service experience.
Thank you
Frank Cupelli and Team


AD
ASH D.
Lake Worth, FL
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
THESE GUYS ROCK!!!!
Great work every time I go there.
Frank C. from Cupelli Automotive responded on 10/11/2018

Thank you for the great review, Ash . We work hard to assure that you have the best experience at our shop. We are glad we were able to provide you with great service. Customers like you Rock!!!!!
Thank you 
Frank Cupelli & Team


FM
FRANK M.
Lake Worth, FL
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018
Professionalism , Friendly and Knowledgable employees
Very Profesional, they keep you informed and updated on the service being performed and any problems discovered
Frank C. from Cupelli Automotive responded on 10/12/2018

Thank you for the review, Frank. It was nice to meet you. It's great to hear you were happy with our services. We appreciate your business and we will always strive to satisfy our customers by offering the best service experience.
Thank you
Frank Cupelli and Team


SK
STEVEN K.
Lake Worth, FL
Mercedes-Benz E500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
Help with an older vehicle
Frank and Ivan are excellent about explaining the issues and always suggest a fix that’s reasonable with the client’s safety in mind. That’s really appreciated. No wonder I return again and again.
Frank C. from Cupelli Automotive responded on 10/11/2018

Thank you for the review, Steven . Glad to hear you were happy with our services. We appreciate your business and always a pleasure to see you.
Thank you
Frank Cupelli and Team


VJ
VICTOR J.
Lake Worth, FL
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
Excellent service
Kept me informed through out the whole process. At the end.. A complete detail of what went wrong.

JR
JOE R.
Lake Worth, FL
Mercedes-Benz SLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
Best service in the Palm Beaches
.....thank you
Frank C. from Cupelli Automotive responded on 09/28/2018

Thank you for the review, Joe. We look forward to seeing you and your vehicle in the future! We appreciate your business and we will always strive to satisfy all of our long time patrons.
Thank you
Frank Cupelli & Team


Verified Customer
Lake Worth, FL
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
A/C check up and oil change service
The recommendations from the attendants were genuine. No pressure to perform recommended service and price for performed service was reasonable. Items that needed
attention in the near future were explained.

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