Cupelli Automotive

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561-963-9744
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Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

586 Reviews

5 star
89%
4 star
9%
3 star
<1%
2 star
<1%
1 star
<1%

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 1 day ago

Reviews

CS
CHRISTINA S.
Lake Worth, FL
BMW X1
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
First time in!
Very professional, prompt and assessed my entire suv. Were able to accommodate an appointment within 24 hrs and delivered car next morning- will be back again soon! Thank you
Recommended
RK
RON K.
Boynton Beach, FL
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
BMW
Excellent service. Honest mechanics.
Recommended
AT
ANTHONY T.
West Palm Beach, FL
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Best Place in Town
Wonderful service, always great and reliable.
Recommended
RG
ROBERT G.
Vlg Wellingtn, FL
Mercedes-Benz E-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019
good service
good service
Recommended
ME
MARYANN E.
Lake Worth, FL
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Knowledgeable and fair.
When your baby is not feelin(running) well, I found that Cupelli is the best Doctor in town. They are helpful, honest, and fair. While unexpected repairs are never fun, at least I know they are done right.
Thanks Guys!
Recommended
Verified Customer
Riviera Beach, FL
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019
Excellent and caring service
Thank you to Frank and his staff for the excellent and very caring service they provided. After having a bad experience at the dealership, I brought my car to Frank where everything was explained in detail, prioritized and repaired. I would not hesitate to recommend Frank to anyone. Thank you again for all your help.
Recommended
Frank C. from Cupelli Automotive responded on 02/08/2019

Thank you for the review, Elizabeth. It was nice to meet you. It's great to hear you were happy with our services. We appreciate your business and we will always strive to satisfy our customers by offering the best service experience.
Thank you
Frank Cupelli and Team

RE
ROGER E.
Lake Worth, FL
Audi TT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019
Service
Excellent, I took my car for an oil change it was done promptly, some recommendations were made that required additional services, they were presented in a very professional manner.
Recommended
Frank C. from Cupelli Automotive responded on 02/05/2019

Thank you for the review, Roger. It was nice to meet you. It's great to hear you were happy with our services. We appreciate your business and we will always strive to satisfy our customers by offering the best service experience.
Thank you
Frank Cupelli and Team

LF
LOUIS F.
Palm Beach, FL
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019
Great technology
Honest & superior craftsmanship
Recommended
Frank C. from Cupelli Automotive responded on 02/05/2019

Thank you for the review, Louis. We look forward to seeing you and your vehicle in the future! We appreciate your business and we will always strive to satisfy our customers by offering the best service at the best price.
Thank you
Frank Cupelli and Team

SB
STAN B.
Lake Worth, FL
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
New to the Area
Cupelli Automotive was very helping diagnosing my 2009 BMW and correcting the no start issue. They also did a complete inspection of the car and provided a detail complete report. I will be bringing back my car for routine service as I had an excellent experience and prefer not to go to the dealer. Frank and team were great. I would recommend Cupelli Automotive to any one looking and personalized service on their German auto.
Recommended
Frank C. from Cupelli Automotive responded on 01/31/2019

Thank you for the review, Stan. It was nice to meet you. It's great to hear you were happy with our services. We appreciate your business and we will always strive to satisfy our customers by offering the best service experience.
Thank you
Frank Cupelli and Team

RS
RODNEY S.
Lake Worth, FL
Mercedes-Benz C280
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019
Outstanding Service
Outstanding service all around
Recommended
Frank C. from Cupelli Automotive responded on 01/17/2019

Thank you for the review, Rodney. It's great to hear you were happy with our services. We appreciate your business and we will always strive to satisfy our customers by offering the best service experience.
Thank you
Frank Cupelli and Team

NM
NORMAN M.
Lake Worth, FL
Lexus GS 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019
Thumbs Up
A very difficult issue brought me again to Cupelli. It took time but the results were worth it. I turned my problem over to them and Frank kept me up to date.
Recommended
Frank C. from Cupelli Automotive responded on 01/17/2019

Thank you for another awesome review, Norman . Glad to hear you were happy with our services. We appreciate your business and always a pleasure to see you. 
Thank you
Frank Cupelli and Team

DW
Doris W.
Lake Worth, FL
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Service
Doris said the service was excellent.
Recommended
This review was collected via phone interview by Customer Research Inc.
Frank C. from Cupelli Automotive responded on 01/17/2019

Thank you for another awesome review, Doris . Glad to hear you were happy with our services. We appreciate your business and always a pleasure to see you. 
Thank you
Frank Cupelli and Team

JD
JAMES D.
Lake Worth, FL
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018
Very knowledgeable and timely service.
Frank located the problem right away and actually stayed late after hours on a Friday to fix the problem to make sure I had the car for the weekend. That never happens anywhere else. These guys are the best
Recommended
Frank C. from Cupelli Automotive responded on 12/18/2018

Thank you for the review, James. It was nice to meet you. It's great to hear you were happy with our services. We appreciate your business and we will always strive to satisfy our customers by offering the best service experience.
Thank you
Frank Cupelli and Team

MJ
MURRAY J.
Palm Beach, FL
Jaguar XK
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/07/2018
Good to excellent, they know what they are doing!
They diagnosis the problem and try to fix it the proper way in as few steps as possible! Murray
Recommended
Frank C. from Cupelli Automotive responded on 12/13/2018

Thank you for the review, Murray. It's great to hear you were happy with our services. We appreciate your business and we will always strive to satisfy our customers by offering the best service experience.
Thank you
Frank Cupelli and Team

JM
JOHN M.
Vlg Wellingtn, FL
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
BMW X5
Great job again in fixing my car, a little expensive but it comes with the name BMW
Recommended
Frank C. from Cupelli Automotive responded on 11/20/2018

Thank you for the review, John. Glad to hear you were happy with our services. We appreciate your business and we will always strive to satisfy our customers by offering the best service at the best price.
Thank you
Frank Cupelli and Team

MS
Mary S.
Lake Worth, FL
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Mary said the business was professional and they fixed her vehicle in a timely manner. It all went well.
Recommended
This review was collected via phone interview by Customer Research Inc.
Frank C. from Cupelli Automotive responded on 12/13/2018

Thank you for the review, Mary. It's great to hear you were happy with our services. We appreciate your business and we will always strive to satisfy our customers by offering the best service experience.
Thank you

RP
ROD P.
Lake Worth, FL
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Very good services
Ee recommend this place.
Recommended
Frank C. from Cupelli Automotive responded on 11/20/2018

Thank you for another awesome review, Rod. Glad to hear you were happy with our services. We appreciate your business and always a pleasure to see you. 
Thank you
Frank Cupelli and Team

SW
Sylvia W.
Palm Beach, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018
Mini Cooper medic!
We’ve had our Mini Cooper serviced at Cupelli a couple of times. We are pleased with the service we received and that’s why we keep going back.
Recommended
SW
SYLVIA W.
Palm Beach, FL
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Thanks Ivan.
Our Mini Cooper’s battery died. Cupelli had the battery we needed in stock and treated our problem as the emergency it was to us. We were in and out of the shop within an hour. Thank you guys.
Recommended
Frank C. from Cupelli Automotive responded on 11/05/2018

Thank you for the review, Sylvia. We look forward to seeing you come back to us for your vehicle's service needs. We appreciate your business and we will always strive to satisfy our customers by offering the best service experience.
Thnak you
Frank Cupelli & Team

BM
BOB M.
Lake Worth, FL
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Quality service and research
Ivan is super attentive and Frank loves the Red Sox( ha ha ha ).
They know their business and are thorough
Plus the garage is clean and everything is
In its place
Recommended
Frank C. from Cupelli Automotive responded on 11/05/2018

Thank you for another awesome review, Bob . Glad to hear you were happy with our services. We appreciate your business and always a pleasure to see you. 
Thank you
Frank Cupelli and Team

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