Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

376 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


ES
EILEEN S.
Los Gatos, CA
Subaru Impreza Wagon
Verified
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07/17/2018
Customer-centered!
Great , honest, timely service

FP
Faramarz P.
Cupertino, CA
BMW 325is
Verified
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07/14/2018 Category: Service
Faramarz said this business provides excellent service. He tells everybody if they go to this business one time, the rest of their life, they will go there.
This review was collected via phone interview by Customer Research Inc.

KE
Ken E.
Cupertino, CA
Honda Element
Verified
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07/13/2018 Category: Service
Ken said the employees did great work. They did what they said they would when they said they would. Their prices were good.
This review was collected via phone interview by Customer Research Inc.

CC
CHARLIE C.
Montara, CA
Ram 1500
Verified
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07/11/2018
Great service, very quick and reasonably priced
I'm going on a couple years worth of oil changes here. Very honest and reputable place to take your vehicle for service.

GD
GOVINDA D.
Sunnyvale, CA
Mazda Mazda3
Verified
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06/30/2018
Wonderful staff
One of the best customer service, the staff was wonderful polite and respectful so does the work.

BM
Bernard M.
Cupertino, CA
Toyota Prius
Verified
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06/30/2018 Category: Service
Spoke with Yvonne. She said the staff always surpasses expectations.
This review was collected via phone interview by Customer Research Inc.

KM
Kristi M.
Cupertino, CA
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Kristi said she took her vehicle to this business to have some engine work done. Her vehicle was still dripping oil so she took it back and they figured out the problem. They fixed it in a couple of hours and didn't charge her. She was overall very satisfied with them. They dealt with her honestly and did what she needed. They were very easy to work with.
This review was collected via phone interview by Customer Research Inc.

SP
Sai P.
Mountain View, CA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Sai said the business has great customer service.
This review was collected via phone interview by Customer Research Inc.

FB
Frank B.
Cupertino, CA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Frank said he was very happy with the service and the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

JH
Jim H.
Cupertino, CA
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Jim said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

TD
Tom D.
Cupertino, CA
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Tom said this business fixed all his problems and they look a head for future problems that may arise. They are completely on top of their stuff.
This review was collected via phone interview by Customer Research Inc.

KO
KATHY O.
Sunnyvale, CA
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
Competent reliable for a fair price
I always feel satisfied with my experiences at this place. I rely on Al and Walter to keep my '93 Lincoln Town Car in tip-top shape. I have recommended Cupertino Auto Care to many people who have all been happy also.

TN
Tim N.
Scotts Valley, CA
Nissan Xterra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/29/2018 Category: Service
Spoke with Bernie. He said the engine service light still comes on.
This review was collected via phone interview by Customer Research Inc.

SR
Sureshbabu R.
Cupertino, CA
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2018 Category: Service
Sureshbabu said he felt comfortable with the service at this business but the price was high.
This review was collected via phone interview by Customer Research Inc.

AN
Akbar N.
San Jose, CA
Lexus LS 400
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Akbar said the service at this business was good. He even takes his commercial vehicles to this facility.
This review was collected via phone interview by Customer Research Inc.

JU
Jack U.
Los Altos, CA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Jack said the business takes care of the vehicle. They are also very informative.
This review was collected via phone interview by Customer Research Inc.

BM
Bernard M.
Cupertino, CA
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Spoke with Yvonne. She said the facility always goes above and beyond for them.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Los Altos, CA
BMW 3 Series
Verified
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05/08/2018
Excellent mechanics who can fix almost anything.
Al and Walter continue to keep our fleet of cars in top working order. No matter the age or type they are highly skilled and can do maintenance and repairs on every car and SUV we own.

I find them to be totally trustworthy. We have been doing business with them for over 20 years and wouldn’t think of going anywhere else.

RS
Rainer S.
Saratoga, CA
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05/07/2018
Service
Outstanding service as always. Never get the impression that unnecessary repairs are being proposed. Best 'shuttle service' ever.

KM
Kristi M.
Cupertino, CA
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018 Category: Service
Kristi said the staff were fantastic. She said they were up-front, she felt very well taken care of by Walter, and she didn't feel like she was being taken advantage of. She was very pleased, and is thankful for a very good experience with them.
This review was collected via phone interview by Customer Research Inc.