Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

389 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


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Neelam K.
Saratoga, CA
Hyundai Elantra GT
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Neelam said the service at this business was wonderful.
This review was collected via phone interview by Customer Research Inc.

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Vikram S.
Cupertino, CA
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Vikram said he brought his vehicle in for a smog check. The business was fast, efficient, and courteous. The work on the vehicle was done properly and in little time.
This review was collected via phone interview by Customer Research Inc.

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Ben L.
Castroville, CA
Mercedes-Benz CLK-Class
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2018 Category: Service
Ben said the business provided great service and were very patient.
This review was collected via phone interview by Customer Research Inc.

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Paul Y.
Cupertino, CA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Paul said the business completed the service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

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Sam G.
Cupertino, CA
INFINITI I30
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/30/2018 Category: Service
Sam said the service at the business took longer then he thought it would.
This review was collected via phone interview by Customer Research Inc.

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Sharon W.
Cupertino, CA
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Spoke with Jim. He said they killed them with customer service , They went over and above what he would normally expect. They exceeded expectations. The two people that waited on them were outstanding.
This review was collected via phone interview by Customer Research Inc.

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Srinivas C.
Cupertino, CA
Honda Insight
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Srinvias said the staff were courteous and said the service would be done in ten minutes, They were done in 3.
This review was collected via phone interview by Customer Research Inc.

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Courtney B.
Cupertino, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018
Service in a hurry
I work somewhere where you can have your car serviced while you work, so when my check oil light came on, I kept telling myself I would just go get it serviced on my lunch break. I kept forgetting. Realizing I had to drive a great distance the next day I needed an oil change and quick! I live around the corner from Cupertino Auto Care, so I stopped by on a whim just to ask about their hours as it was already 4:30 pm. Not only were they able to change my oil that day, but they were also reasonably priced. I was even able to add a smog check in, taking care of my registration early! I received an email the next day that included my car information and a helpful dashboard outlining future service dates. Very Cool, and Very convenient. I will definitely service my car there again!

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Sonja M.
Cupertino, CA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Sonja said the staff are very courteous and do a good job. They're also reasonable in their pricing.
This review was collected via phone interview by Customer Research Inc.

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Nambi K.
Cupertino, CA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Nambi said a staff person called and explained the service. It was great.
This review was collected via phone interview by Customer Research Inc.
Al R. from Cupertino Auto Care responded on 08/20/2018

THANKS NAMBI FOR YOUR BUSINESS


Verified Customer
San Jose, CA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018
Good and fast service
Did a smog check. Took me 10 minutes.

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Tom D.
Cupertino, CA
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Tom said this business knew what they were doing. They provided an efficient plan for their time and their schedule. They will lend a loaner vehicle, if needed. They are extremely customer oriented and reasonably priced. They are widely regarded in his local community for all the same reasons. This business is one of the top auto facilities. They have a hierarchy of experience, they have techs with degrees, and they also have senior men who have worked on all sorts of vehicles over the years.
This review was collected via phone interview by Customer Research Inc.

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Brian W.
Los Altos, CA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Brian said the staff at this facility were helpful, they were conscientious, and on point. The staff kept the spare parts for him. They checked things on his vehicle that he could fix later. He really liked their attitude.
This review was collected via phone interview by Customer Research Inc.

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EILEEN S.
Los Gatos, CA
Subaru Impreza Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018
Customer-centered!
Great , honest, timely service

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Faramarz P.
Cupertino, CA
BMW 325is
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Faramarz said this business provides excellent service. He tells everybody if they go to this business one time, the rest of their life, they will go there.
This review was collected via phone interview by Customer Research Inc.

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Ken E.
Cupertino, CA
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Ken said the employees did great work. They did what they said they would when they said they would. Their prices were good.
This review was collected via phone interview by Customer Research Inc.

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CHARLIE C.
Montara, CA
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018
Great service, very quick and reasonably priced
I'm going on a couple years worth of oil changes here. Very honest and reputable place to take your vehicle for service.

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GOVINDA D.
Sunnyvale, CA
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018
Wonderful staff
One of the best customer service, the staff was wonderful polite and respectful so does the work.

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Bernard M.
Cupertino, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
Spoke with Yvonne. She said the staff always surpasses expectations.
This review was collected via phone interview by Customer Research Inc.

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Kristi M.
Cupertino, CA
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Kristi said she took her vehicle to this business to have some engine work done. Her vehicle was still dripping oil so she took it back and they figured out the problem. They fixed it in a couple of hours and didn't charge her. She was overall very satisfied with them. They dealt with her honestly and did what she needed. They were very easy to work with.
This review was collected via phone interview by Customer Research Inc.