Cy & Charley's Firestone


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

459 Reviews

98% Would Recommend
Latest Review 3 days ago
CLEON and BECKY O. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Friendly staff and they care about your concerns and help you out anyway they can."
Love Cy & Charlies
Vehicle: Chevrolet S-10
Service Date: 02/15/2018
Review Created: 02/16/2018 05:27 AM
JAMES W. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Rotation"
Quick!
Vehicle: Honda Pilot
Service Date: 02/13/2018
Review Created: 02/15/2018 04:36 AM
DENNIS S. on 02/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people"
Very quick on oil change and inspect the vehicle over well
Vehicle: GMC Sierra 2500HD
Service Date: 02/10/2018
Review Created: 02/11/2018 08:03 AM
SHERYL V. on 02/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A+"
Visited the tire department. Friendly and efficient staff.
Vehicle: Buick Lucerne
Service Date: 02/05/2018
Review Created: 02/05/2018 07:39 PM
MICHAEL and LESLEE V. on 01/28/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Visit"
Very professional and timely service! Definitely recommend going here; in fact I specifically drive 30 minutes to continue to have both my vehicles serviced.
Vehicle: Chevrolet Pickup
Service Date: 01/27/2018
Review Created: 01/28/2018 03:22 PM
LARRY and JEANETTE L. on 01/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
We have always had great service and friendly staff we will be back. Thank you!!
Vehicle: Buick Lucerne
Service Date: 01/22/2018
Review Created: 01/23/2018 05:30 AM
KATIE W. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service, and always quick"
You are always greeted, and treated kindly.
Vehicle: Chevrolet Traverse
Service Date: 01/19/2018
Review Created: 01/19/2018 08:31 PM
TIM D. on 01/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
" The service people "
Service is great Bill and the boys always treat me fair Thanks once again
Vehicle: Chevrolet Equinox
Service Date: 01/15/2018
Review Created: 01/16/2018 02:59 PM
TIM C. on 01/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very pleased "
They where very kerteus and fast to assist me and did good fast work had me in and out promptly
Vehicle: Chevrolet Colorado
Service Date: 01/15/2018
Review Created: 01/16/2018 01:34 PM
JOHN C. on 01/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"trusted"
Cy & Charley's provides fast and friendly service every time. They are the number one Firestone dealer in the state. Their service and reliability is second to none. Their prices are so low that you walk out of there thinking you got it all for nothing. I have recommended them and will continue to recommend them wherever I go. I lived in Cedar Rapids for two years and drove to Siam Charlie's in Independence to get all my service work done on my 2012 Silverado .
Vehicle: Chevrolet Silverado 1500
Service Date: 01/08/2018
Review Created: 01/09/2018 10:00 PM
BOB L. on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
The employees are very nice.
Vehicle: Dodge Grand Caravan
Service Date: 01/06/2018
Review Created: 01/06/2018 07:46 PM
MARTHA I. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"auto service dept"
I needed my tires checked as the light had gone on that I had a low tire, the service man was very good about giving my keys to me as I'd told Christie how "some times my doors just lock" he helped me find my car also!! was great tha car seat had not been moved also!! nice environment/ staff
Vehicle: Toyota RAV4
Service Date: 01/04/2018
Review Created: 01/05/2018 11:10 AM
Ron H. at Cy & Charley's Firestone responded on 01/06/2018

Martha, Thank you for the great review!  We are glad to help, especially in the extreme cold weather we are having.  We hope to see you again soon. Thanks again, Ron Hearn.

BOB H. on 01/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very good service."
they got me in when I needed it, and provided excellent service while I was there.
Vehicle: Dodge Grand Caravan
Service Date: 01/02/2018
Review Created: 01/03/2018 02:13 PM
LARRY and ROSCHELLE N. on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic service,best around!! "
Have been doing business at this place since late 60s enough said. My dad before me.
Vehicle: Ford Escape
Service Date: 01/02/2018
Review Created: 01/02/2018 07:51 PM
SANDRA M. on 12/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Getting my car serviced "
I had fantastic service from you guys. My fridge went out. I came out and bought one. And you immediately got it out to my house and move the old one out. And then I had a flat tire, of course you take care of that right away too. And then I had my car Service you do amazing work. Thank y’all
Vehicle: Ford Focus
Service Date: 12/19/2017
Review Created: 12/25/2017 06:50 PM
RANDY and SHELLY S. on 12/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"quic and friendly! Great service!"
I needed new tires and was able to get in for service very quickly! Great staff, very friendly and helpful!
Vehicle: Ford Escape
Service Date: 11/27/2017
Review Created: 12/24/2017 10:20 AM
DIANE V. on 12/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very efficient and helpful"
Came out to jump start me and also made sure I came out to check to see if it was my battery. Very kind and very fast.
Vehicle: Chevrolet Equinox
Service Date: 12/19/2017
Review Created: 12/24/2017 07:13 AM
AL and ROBIN R. on 12/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding service"
Very courteous and fast
Vehicle: Buick LaCrosse
Service Date: 12/22/2017
Review Created: 12/22/2017 08:04 PM
COREY and HEIDI E. on 12/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding, Local and Fast!"
We shop at Cy and Charley's for all our appliances and tire needs. They are friendly, very reasonable on prices and super fast!
Vehicle: Chevrolet Silverado 1500
Service Date: 12/21/2017
Review Created: 12/22/2017 05:47 AM
ROBERT D. S. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wheel alignment on 2004 Buick "
Very good as usual. New tires hopefully next month.
Vehicle: Buick Rendezvous
Service Date: 12/14/2017
Review Created: 12/15/2017 06:24 AM
Ron H. at Cy & Charley's Firestone responded on 12/18/2017

Thank you for the 5 star rating.  We appreciate your business and look forward to seeing you again soon.  Ron Hearn - Cy & Charley's.

Displaying Review 1 - 20 of 459 in total