Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

583 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


BM
BRUCE M.
Cranston, RI
Nissan Altima
Verified Customer
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11/15/2018
Professional and Efficient
I have been having my vehicles serviced at D & M for many, many years and I have always found the management and staff to be professional, pleasant and honest. The service is always good and completed in a timely fashion. I'd recommend D & M over other shops in a minute. Thank you.

RC
Ricardo C.
Cranston, RI
Cadillac XTS
Verified Customer
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11/14/2018 Category: Service
Ricardo said Justin, Lou, and Dave are excellent.
This review was collected via phone interview by Customer Research Inc.

BA
BOBBY A.
Cranston, RI
Ford Focus
Verified Customer
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11/10/2018
They are very nice when talking about problems. All questions are answered very honest.
The service man took a ride with me, to listen to my problem. He was very nice to take the time to do so.

RS
Robert S.
West Warwick, RI
Dodge Pickup
Verified Customer
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11/07/2018 Category: Service
Spoke with Dot. She said they are very happy with the business.
This review was collected via phone interview by Customer Research Inc.

JD
Jeff D.
Rhode Island
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2018 Category: Service
Jeff said the business's price was a little high but the service was fine.
This review was collected via phone interview by Customer Research Inc.

ER
ERIN R.
Cranston, RI
Honda CR-V
Verified Customer
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11/02/2018
My go to car repair place
I have been going to D&M for several years now. They are always fair, responsible, and honest. Its tough to find a repair shop.that is trustworthy and not telling you you need repairs that are not necessary. D&M doesn't do that. They are honest with what needs to be done and what should potentially be done in the future but they don't rob you in the process. I tell everyone I know.who is looking for a good repair shop to go to D&M.

BG
BERNARDINO G.
Cranston, RI
Toyota RAV4
Verified Customer
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11/01/2018
The quick service.
I came in for an oil change. My auto was taken inside immediately and the oil change was completed quickly. Thank you!

RR
RICHARD R.
Cranston, RI
Ford Super Duty F-250 SRW
Verified Customer
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10/31/2018
D & M always leaves me driving away satisfied!
A wonderful, friendly and helpful front end staff followed up by a strong, quality driven mechanic staff in the back. You know the vehicle you're dropping off will be in better condition when you drive away. I recently came in for a simple 11th hour vehicle inspection, took me in right away, no question. That little bit of friendly service goes far in the long run, it is what keeps me, my parents, extended family, son and friends coming back year, year out.

CM
CHERYL M.
Cranston, RI
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018
The Best
Great people, great service!

MH
MICHAEL H.
Cranston, RI
Nissan Rogue
Verified Customer
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10/26/2018
Great service! Very helpful. Made me feel confident that all was well taken care of.
I want to thank you all for great service. I felt and have always felt that our cars are in good hands with the team at D&M. I also want to thank you for your kind words and sympathies at my husbands passing. Thank you Justin.

DM
Dick M.
Rhode Island
Verified Customer
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10/25/2018 Category: Service
Dick said he has been doing business with this business for years. If they did not do a good job he would not have done business with them for all of this time. He has recommended this business and now his nephew uses the services.
This review was collected via phone interview by Customer Research Inc.

BC
BOBBY C.
Kia Optima
Verified Customer
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10/22/2018
Very efficient
They really know their stuff and get the job completed in a timely manner.

DS
DALE S.
Subaru Impreza Sedan
Verified Customer
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10/21/2018
Honest and Reliable
I have been coming here for many years. I bring all three of my vehicles here. They are knowledgeable about all make and model vehicles. Their work is always done right and in a timely manner. Their prices are always fair and have not charged me for things they could have on certain occasions. They are honest and reliable, which is exactly what you want from a repair shop.

DH
David H.
Rhode Island
Hyundai Sonata
Verified Customer
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10/20/2018 Category: Service
David said the service was good.
This review was collected via phone interview by Customer Research Inc.

SL
Sandy L.
Rhode Island
Acura
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Sandy said she's been doing business with this facility for many years and she likes the family vibe that it has.
This review was collected via phone interview by Customer Research Inc.

AK
Ashik K.
Rhode Island
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Ashik said that he is a return customer to this business and he would recommend them.
This review was collected via phone interview by Customer Research Inc.

RS
Ray S.
Rhode Island
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Ray said the business did a terrific job.
This review was collected via phone interview by Customer Research Inc.

PM
Phil M.
Rhode Island
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Phil said they do good work.
This review was collected via phone interview by Customer Research Inc.

TC
Tricia C.
Cranston, RI
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Tricia said the employees were very polite and efficient.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Warwick, RI
Honda Accord Sdn
Verified Customer
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10/05/2018
Great service
Super work, got us in and out quickly. Always reliable

Displaying Review 1 - 20 of 583 in total