Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

491 Reviews

98% Would Recommend
Latest Review 2 days ago

Reviews


MC
Mike C.
Bakersfield, CA
Acura Integra
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/06/2017 Category: Service
Mike said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

DT
David T.
Wasco, CA
Dodge Pickup
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/14/2017 Category: Service
David said the employees were not able to help with the check engine light.
This review was collected via phone interview by Customer Research Inc.

MN
Michael N.
Bakersfield, CA
Mitsubishi Mirage
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/16/2016 Category: Service
Michael said it took 45 days to fix the vehicle and it's still making noises. He will have to take it back. There was no communication and he had to keep calling them. The bill ended up being $500 more than the original estimate.
This review was collected via phone interview by Customer Research Inc.

MS
Miguel S.
Bakersfield, CA
Jeep Cherokee
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/14/2016 Category: Service
Miguel said he visited this business for a smog check and had a very rude experience. The staff member in charge, Marvin, was rude when speaking to him. He went out after checking the vehicle and told him to change a part and re do the smog check. Because of the interaction, he chose not to return. Instead he went to a random smog facility on the side of the road where they fixed his problem for a fraction of the estimate he received at this business.
This review was collected via phone interview by Customer Research Inc.

RH
Richard H.
Bakersfield, CA
Ford Pickup
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/10/2015 Category: Service
Richard said this business was to get his vehicle ready for a smog test. They told him his vehicle would not pass and did not do any repairs. He would not recommend them to others because of the reasons mentioned.
This review was collected via phone interview by Customer Research Inc.

MM
Michaela M.
Eloy, AZ
Ford Mustang
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/13/2014 Category: Service
Michaela said the employees were very rude and she had to get their attention when she arrived. They left her vehicle parked near a busy street with the doors unlocked and the windows down. Due to this experience, she would not recommend the business.
This review was collected via phone interview by Customer Research Inc.