Reviews
Verified Customer
Farmington, MI
Pontiac Vibe
Verified
Review
It was my first time bringing my car to Darrell's Firestone. Everything went just fine. I was treated well from start to finish. However the problem was quite simple (a flat tire), so I doubt very challenging to either the service manager who scheduled the work or the staff.
We'll see how it goes the next time--yes, there will be a next time.
We'll see how it goes the next time--yes, there will be a next time.
JH
JUDY H.
Wixom, MI
Saturn SL
Verified
excellent service as always
friendly knowledgeable dependable
Recommended
LA
LARRY A.
Farmington, MI
Mercury Grand Marquis
Verified
Prompt, Cordial Service!
Always bring my vehicle to Darrell's Firestone, I get Prompt, Professional, Service at Affordable
rates. Conveniently close to home.
rates. Conveniently close to home.
Recommended
JB
Janice B.
Farmington, MI
Honda Odyssey
Verified
oil change
did job qui ckly a nd professionally
Recommended
Verified Customer
Farmington, MI
Dodge Grand Caravan
Verified
Free loaner car
Worked with me on time of service and provided a loaner car at no cost so my schedule wasn’t greatly impacted. Service completed on time. Service has always been good-been here several times for oil changes and other services.
Recommended
Verified Customer
Farmington, MI
Honda Civic Si
Verified
Reliable
Good work
Recommended
CF
Cathy F.
Detroit, MI
Great Service!!!!
I love Darrell's Firestone! It doesn't matter which vehicle I take in for service, it's always a great experience!! Pricing is always competitive!! Thank you to the great staff for everything!!
Recommended
DT
DAN T.
Canton, MI
Mazda Mazda3
Verified
Happy customer
Did a great job and got my done when promised.
Recommended
Verified Customer
Novi, MI
GMC Envoy
Verified
Hard to Get
It used to be easy to get an oil change when Cary was there. Now I have to call and schedule an appointment days in advance. They used to get $ thousands in repairs off of me. Kind of frustrating.
Now I go elsewhere and get everything done. Miss Cary and the ease with which he took care of things. Hate making an appointment for an oil change.
Now I go elsewhere and get everything done. Miss Cary and the ease with which he took care of things. Hate making an appointment for an oil change.
Darrell a., Owner from Darrell's Firestone responded on 05/10/2018
I'm sorry I called you to talk about what happened I left a message wanting to talk to you.I spoke to my guys because we always do oil changes without appointments and sometimes there is a wait so it may be a good idea to have one to insure fast service. We always do our best to give fast quality service. I'm always available to talk to you.Thanks again
KP
KEVIN P.
Farmington, MI
Chrysler Town & Country
Verified
Super service.
I had my car towed to Darrels Firestone. (Back wheels locked up). That day Darrel called to tell me the problem with parts needed for repair of brakes and a price quote. Repair required complete replacement of all 4 rotors and pads. Plus I had 2 bad tires and a dead battery. Darrel offered me a great deal on a set of tires plus the battery.
I've never had a bad experience with Darrels firestone.
A big thanks to Darrel and his great staff.
I've never had a bad experience with Darrels firestone.
A big thanks to Darrel and his great staff.
Recommended
JM
JEFF M.
Southfield, MI
Dodge Dakota
Verified
Excellent staff & service
The staff & service is the best around ,I feel like family
Recommended
BM
BROOK/BRIAN M.
Livonia, MI
Chrysler
Verified
Quick and efficient
After living in another state for a few years, I was so pleased to come back to Darrell's Firestone and find that their service has not changed. I will continue to go here for all my car maintenance needs.
Recommended
Darrell a., Owner from Darrell's Firestone responded on 04/16/2018
Welcome back and Thank you it's our pleasure to service your vehicle.Please refer your friends and family.
JG
JERRY G.
Livonia, MI
Ford Expedition EL
Verified
Second time here
Brought my daughters car in for lube ,oil and filter . Quick excellent service . Very happy
Recommended
Darrell a., Owner from Darrell's Firestone responded on 04/07/2018
Thank you it's our pleasure to service your vehicle.Please refer your friends and family.
BY
BOB Y.
Farmington, MI
Ford Fusion
Verified
Good service
Good service as usual.
Recommended
Darrell a., Owner from Darrell's Firestone responded on 04/07/2018
Thank you it's our pleasure to service your vehicle.Please refer your friends and family.
VP
VALDAS P.
Farmington, MI
Mercury Milan
Verified
Great mechanic shop
Great service, quality, timeliness!
Recommended
Darrell a., Owner from Darrell's Firestone responded on 04/07/2018
Thank you it's our pleasure to service your vehicle.Please refer your friends and family.
CF
Cathy (Missy) F.
Detroit, MI
Great Service!! 😁
Your staff is AWESOME!! We always get great service! Especially from Mr. Meng!
Recommended
Darrell a., Owner from Darrell's Firestone responded on 04/07/2018
Thank you it's our pleasure to service your vehicle.Please refer your friends and family.
MF
MISSY F.
Detroit, MI
Subaru Outback (Natl)
Verified
Great Service
I always receive great service and appreciate the very friendly staff!!
Recommended
JG
JERRY G.
Livonia, MI
Ford Escape
Verified
Great service
First visit ,went in for oil change and wheel balance . Fast , friendly and efficient . George checked me in , answered all my questions and got my car in . Before I knew it my car was done and I was on my way . Everything went smooth , I will be back
Recommended
Darrell a., Owner from Darrell's Firestone responded on 03/27/2018
Thank you it's our pleasure to work with you.Please refer your friends and family.
ST
STEPHEN T.
Livonia, MI
Chrysler 300
Verified
Fast and easy
I like the convenience, friendliness and ease of doing business at Darrell’s Firestone in downtown Farmington. They’re very friendly and responsive. Highly recommended.
Recommended
Darrell a., Owner from Darrell's Firestone responded on 03/09/2018
Thank you it's our pleasure to help you.Please refer your friends and family.
DF
DENNIS F.
Farmington, MI
Chevrolet Impala
Verified
The Friendly and thorough service
I get great service and fair pricing.
.
.
Recommended
Darrell a., Owner from Darrell's Firestone responded on 02/19/2018
Thank you it's our pleasure to help you.Please refer your friends and family.