ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 2 days ago
MARCY A. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Knowledge, efficiency, honesty, kindness."
Darrel's Firestone has saved my car and I many times. From driving all the way to work on a flat tire to checking tire pressure, I can always count on fix my bad decisions and maintenance problems.
Vehicle: Dodge Dart
Service Date: 11/10/2017
Review Created: 11/18/2017 05:53 PM
Darrell a., Owner at Darrell's Firestone responded on 11/20/2017

Thank you it's our pleasure to help you.Please refer your friends and family.

KIM S. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Fair prices
Vehicle: Ford Fusion
Service Date: 10/14/2017
Review Created: 11/09/2017 06:34 AM
Darrell a., Owner at Darrell's Firestone responded on 11/20/2017

Thank you it's our pleasure to help you.Please refer your friends and family.

KATHLINE/BRUCE H. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trustworthy and skilled"
I can really trust these guys with my car. I've been coming to Darrell's for years. They were able to fix my car quickly and professionally. They are worth driving across town to come to.
Vehicle: Ford Taurus
Service Date: 11/06/2017
Review Created: 11/08/2017 07:25 AM
Darrell a., Owner at Darrell's Firestone responded on 11/20/2017

Thank you it's our pleasure to help you with any repairs you need.Please refer your friends and family.

PAMELA T. on 11/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pamela T's 2008 Mercury "
Location and Customer service
Vehicle: Mercury Mariner
Service Date: 11/01/2017
Review Created: 11/04/2017 09:02 AM
Darrell a., Owner at Darrell's Firestone responded on 11/20/2017

Thank you it's our pleasure to help you.Please refer your friends and family.

ROBERT S. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Spark plugs changed"
Timely completion at the price quoted.
Vehicle: Honda CR-V
Service Date: 10/13/2017
Review Created: 10/14/2017 05:39 AM
Darrell a., Owner at Darrell's Firestone responded on 10/30/2017

Thank you it's our pleasure to help you.Please refer your friends and family.

MICHAEL B. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
I called at 8:20 to see if I could get the front end aligned on my car. In at 9:30 - out by 11:00. It doesn't get any better that!
Vehicle: Cadillac
Service Date: 10/10/2017
Review Created: 10/11/2017 03:01 AM
Darrell a., Owner at Darrell's Firestone responded on 10/30/2017

Thank you it's our pleasure to help you.Please refer your friends and family.

KIRK M. on 10/05/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Oil change"
Timely
Vehicle: Lincoln MKX
Service Date: 09/29/2017
Review Created: 10/05/2017 02:06 AM
Darrell a., Owner at Darrell's Firestone responded on 10/30/2017

Thank you it's our pleasure to help you again.Please refer your friends and family.

RICK / MICHELLE K. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Starter Repair in a Pinch"
Darrell and staff are top notch! It's hard to find a repair facility you can trust- this is the one! Thank you for the great work and conversation.
Vehicle: Chevrolet Silverado 1500
Service Date: 10/02/2017
Review Created: 10/03/2017 07:48 PM
Darrell a., Owner at Darrell's Firestone responded on 10/06/2017

Thank you it's our pleasure to help you.Please refer your friends and family.

THERESA H. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Darrell's Firestone is my "GO TO" for car issues"
I recently returned home from a weekend get-a-way. Left my car for the new driving teen. She swerved to miss a squirrel and ran smack into a curb that took out the right front tire. I left a voice message for Darrel on Sunday evening. He text me back within the hour to assure me he would take care of it. My car was towed first thing the next day and my car with new tire was back on the road in less than 24 hours. AMAZING customer service.
Vehicle: Ford Focus
Service Date: 09/25/2017
Review Created: 09/29/2017 02:36 PM
Darrell a., Owner at Darrell's Firestone responded on 10/06/2017

Thank you it's our pleasure to help you.Please refer your friends and family.

LARRY A. on 09/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pesonalized Service"
Darrell's deals with you as an individual, your repair needs, your financial situation, your busy schedule. You cannot find this kind of Professional Auto Service anywhere else.
Vehicle: Mercury Grand Marquis
Service Date: 09/25/2017
Review Created: 09/27/2017 09:58 AM
Darrell a., Owner at Darrell's Firestone responded on 10/06/2017

Thank you it's our pleasure to help you.Please refer your friends and family.

LAURIE B. on 09/24/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Windshield wiper blade"
I had ONE windshield wiper blade that had to be replaced. The customer service there is excellent - however- I was charged 24.00 for one blade!!!!
I could get a pair of blades at Sam's for 11.00!
Sorry not going back.
Vehicle: Chevrolet Equinox
Service Date: 08/29/2017
Review Created: 09/24/2017 07:32 AM
Darrell a., Owner at Darrell's Firestone responded on 09/26/2017

I'm very sorry you feel our price was high.Your car does have a flat type blade which is sold singly and are a bit more then a basic blade. We do our best to be competitve on all our service and parts we sell.I'm going to look into our blade prices to make sure they are inline. Thanks for the business if we can help you again I would be more then happy to make a adjustment for you if you would like.
Darrell

MIKE H. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone at Darrell's Firestone is friendly and helpful. The service is prompt and the work done right."
See above.
Vehicle: Cadillac SRX
Service Date: 09/16/2017
Review Created: 09/18/2017 06:56 AM
Darrell a., Owner at Darrell's Firestone responded on 09/25/2017

Thanks for trusting us with your vehicle.We appreciate the business.
Darrell and Crew 

GREG* A. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, efficient and timely"
They always greet me with a smile and are friendly. The work is always done timely and efficiently. I have been going to Darrells for years
Vehicle: Chrysler Aspen
Service Date: 08/11/2017
Review Created: 08/15/2017 10:33 AM
Darrell a., Owner at Darrell's Firestone responded on 08/28/2017

Thanks for trusting us with your vehicles repairs.We appreciate the business 

MARION P. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"location and friendly"
Excellent location, friendly staff, they take the time to explain what is needed
Vehicle: Ford Fusion
Service Date: 08/10/2017
Review Created: 08/12/2017 07:29 AM
Darrell a., Owner at Darrell's Firestone responded on 08/14/2017

Thanks for letting us take care of you.

JIM A. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient and efficient "
Great friendly and knowledgeable service
Vehicle: Buick Enclave
Service Date: 08/08/2017
Review Created: 08/09/2017 11:14 PM
Darrell a., Owner at Darrell's Firestone responded on 08/14/2017

Thanks for your trust in us.

VALDAS P. on 07/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service, repsone, and quality."
Great service, repsone, and quality.
Vehicle: Mercury Milan
Service Date: 07/29/2017
Review Created: 07/31/2017 12:45 PM
Darrell a., Owner at Darrell's Firestone responded on 08/01/2017

Thank you it's our pleasure to help you.Please refer your friends and family. 

PATRICIA S. on 07/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"There when I needed help"
My brakes went out on me right by Darrell's Firestone. I got my car in, they took great care to repair my car and even provided an vehicle inspection. Friendly and thorough.
Vehicle: Nissan Altima
Service Date: 06/09/2017
Review Created: 07/29/2017 01:54 PM
Darrell a., Owner at Darrell's Firestone responded on 07/30/2017

Thank you for letting us take care of you car.We take great pride in giving the best service to all our customers.I look forward to serving you with any future issues you may have with your vehicle.

ALVIN P. on 07/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"PERFECT SERVICE"
EXCELLENT WORK; FAIR PRICE; COMPLETELY SATIDFIED
Vehicle: Chrysler Town & Country
Service Date: 07/08/2017
Review Created: 07/11/2017 04:13 AM
Darrell a., Owner at Darrell's Firestone responded on 07/18/2017

Thank you for the business .We appreciate the positive comments

JENNY H. on 07/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Flexible service schedule"
I called since I was in the area on my day off, they were able to work me into the schedule with a short wait. My front brakes were replaced and they were also able to do an oil change!
Vehicle: Toyota Camry
Service Date: 07/05/2017
Review Created: 07/09/2017 04:34 PM
Darrell a., Owner at Darrell's Firestone responded on 07/18/2017

Thank you for the business .We appreciate the positive comments .

SHERRY J. on 07/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly from start to finish!"
This was my first time at Darrell's Firestone. I was greeted by friendly, professional staff. I was taken care of and the repair process was explained to me in detail. I will go back for all our automotive needs.
Vehicle: Ford Escape
Service Date: 06/30/2017
Review Created: 07/02/2017 02:53 PM
Darrell a., Owner at Darrell's Firestone responded on 07/18/2017

Thank you for giving us a try.We appreciate the positive comments .

Displaying Review 1 - 20 of 295 in total