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Darrell's Firestone

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(667 Reviews)
90
Write a Review
Schedule Appointment

Score Details

5 stars
85%
4 stars
10%
3 stars
1%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.2/5Overall Rating 1.2/5Overall Rating 1.2/5Overall Rating 1.2/5Overall Rating 1.2/5
4
Total ReScores™
4.0
ReScore™ Average
90
Net Promoter Score ®

Business Details

About

We are a family owned and operated repair shop.We do all makes and models of vehicles.We repair anything from your brakes ,steering ,shocks and struts,check engine lights,tires,alignments,and much more. We are a family owned and operated repair shop.We do all makes and models of vehicles.We repair anything from your brakes ,steering ,shocks and struts,check engine lights,tires,alignments,and much more.

Categories
Auto Repair, Tire Sales and Repair, Towing Service
Contact
(248) 477-9090
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
23534 Farmington Road Farmington, MI 48336-3106
Get Directions
Darrell's Firestone's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(667 Reviews)
Write a Review
Recent Reviews
CT
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CLIFF T.
Farmington, MI
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Great Service
Quick and excellent service
Pam, Darrell and J., Owner from Darrell's Firestone responded on 05/04/2025 07:47 PM

Thank you so much we appreciate you choosing us to maintain your vehicles. Take care.

JK
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JIM K.
Farmington, MI
Cadillac XT4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2025
verified customerVerified Customer
10
Checked no problem
Thought I had a problem with shocks and struts. I was wrong. Two mechanic rides and one under car inspection revealed all is well with no problems. Worth the $39.95 fee to have peace of mind. Good job Darrell's.
Pam, Darrell and J., Owner from Darrell's Firestone responded on 04/23/2025 11:17 AM

Thank you so much we appreciate you choosing us to maintain your vehicles. Take care.

LL
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LINDA L.
Farmington, MI
Chevrolet Impala Limited
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/16/2025
verified customerVerified Customer
5
Head light
Head lights did not match when I pulled into my garage. I will need to return.
Pam, Darrell and J., Owner from Darrell's Firestone responded on 04/23/2025 11:18 AM

Thank you so much we appreciate you choosing us to maintain your vehicles. I hope when you spoke to them that you were taking care of thank youTake care.

KW
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Karl W.
Farmington, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
10
Pleasant efficient professional
Thank you for your throughness.
Gone in and out very timely.
Bless you guys!
Pam, Darrell and J., Owner from Darrell's Firestone responded on 04/23/2025 11:18 AM

Thank you so much we appreciate you choosing us to maintain your vehicles. Take care.

CB
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Chuck B.
Farmington, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
10
Oil Change and Tire Rotation
I very much appreciate the friendly and thorough attention that Brandon and Jason provided during my vehicle service. I have three vehicles that I have serviced at this garage as well as purchasing tires for these vehicles and I am always pleased with the work and recommendations that I receive. Thank you very much!
Pam, Darrell and J., Owner from Darrell's Firestone responded on 04/23/2025 11:19 AM

Thank you so much we appreciate you choosing us to maintain your vehicles. Take care.

RL
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Ray L.
Farmington, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
10
A Rare Gem of a Repair Shop
Being retired, I have had almost 50 years of getting vehicles repaired. To find a repair shop that is honest, fairly priced, and has high quality products is challenging. My experiences with them over the last two years has been excellant. Do yourself and your pocketbook a favor, try them out!
Pam, Darrell and J., Owner from Darrell's Firestone responded on 04/23/2025 11:19 AM

Thank you so much we appreciate you choosing us to maintain your vehicles. Take care.

MM
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MARY M.
Farmington, MI
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
9
Open, honest communication
First time using this shop and from first call to final completion, the team was friendly, open and informative regarding the diagnosis and repair timing. When issue was determined to be more extensive and costly, Brandon called and explained. The repair cost was competitive based on my quick Google research.
Verified Customer
Farmington, MI
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Great Service as Always!
Brandon was very helpful and thorough addressing my questions and providing a fix for a door handle issue on my 2012MY Ford Fusion.
MG
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MATTHEW G.
Farmington, MI
Chrysler Pacifica
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Excellent Service
Extremely helpful and honest. My van was fixed in a timely manner and with no additional issues. I am very grateful!
JN
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JASON N.
Lansing, MI
Ford Transit Connect Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Extremely accomodating!
Needed an emergency oil change. (Company fleet vehicle). They got me scheduled right away AND in and out faster than I could have expected.

BIG SAVE!
Pam, Darrell and J., Owner from Darrell's Firestone responded on 01/29/2025 07:51 AM

Thank you so much we appreciate you choosing us to maintain your vehicles. Take care.

CT
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CLIFF T.
Farmington, MI
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
10
really good service
Advised what was needed to service our van to keep it safe and running smoothly at a very affordable price,
Pam, Darrell and J., Owner from Darrell's Firestone responded on 01/29/2025 07:51 AM

Thank you so much we appreciate you choosing us to maintain your vehicles. Take care.

RL
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RACHEL L.
Farmington, MI
Cadillac CT6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
great service in timely manner
Thank you, Happy New Year.
Pam, Darrell and J., Owner from Darrell's Firestone responded on 01/29/2025 07:51 AM

Thank you so much we appreciate you choosing us to maintain your vehicles. Take care.

DR
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DIANE R.
West Bloomfield, MI
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
10
Darrell's is great!
Excellent service and reasonable pricing.
Pam, Darrell and J., Owner from Darrell's Firestone responded on 01/29/2025 07:50 AM

Thank you so much we appreciate you choosing us to maintain your vehicles. Take care.

JM
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JEFF/ANN M.
Farmington, MI
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
10
Great Shop
Dropped off the car in the morning and got it back by the end of day. They are great at keeping me informed of what's happening.
Pam, Darrell and J., Owner from Darrell's Firestone responded on 01/29/2025 07:50 AM

Thank you so much we appreciate you choosing us to maintain your vehicles. Take care.

RP
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RON P.
Farmington, MI
Lexus RX 450h
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2024
verified customerVerified Customer
9
Great job
Knowledgeable, fair, and timely.
Pam, Darrell and J., Owner from Darrell's Firestone responded on 01/29/2025 07:50 AM

Thank you so much we appreciate you choosing us to maintain your vehicles. Take care.
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