Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

39 Reviews

98% Would Recommend
Latest Review 3 months ago

Reviews


GH
Gary H.
Oakland, CA
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/20/2019
Ragtime
My daughter brought her Civic in to repair a few items (aux cord port, oil leaks, etc.). She was given the car at the end of the day, and drove off thinking all was fine. Unfortunately, the car broke down on 101 approximately 2 miles from the dealership. Fortunately, two gentlemen helped her push it off the freeway and she got towed back to the dealership. They were closed by then, so we weren't able to speak to the team until the next day. However, we did find a rag that they left in the engine. And we found out the next day that the dealership never test drove the car before handing the keys to my daughter. All was fine after they checked out the car the next day, so our assumption is that the rag was the issue. That being said, the dealership refused to cover the Uber charges that my daughter incurred to get home that evening. And they never returned my call to discuss the issue. If this is the kind of service that you'd like, then I highly recommend Honda of Oxnard.

CC
Chuck C.
CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2012 Category: Service
Chuck said besides getting employee discounts, everything was great.
This review was collected via phone interview by Customer Research Inc.

HH
Herbert H.
CA
Verified Customer
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01/04/2012 Category: Service
Herbert said he was greeted upon his arrival and the business was very efficient. It was a very good experience.
This review was collected via phone interview by Customer Research Inc.

CS
Curt S.
CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2012 Category: Service
Curt said everything went as planned.
This review was collected via phone interview by Customer Research Inc.

HJ
Heather J.
CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2012 Category: Service
Heather said this business did what needed to be done in a timely manner and she was able to get right in for the service.
This review was collected via phone interview by Customer Research Inc.

LL
Leon L.
CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2012 Category: Service
Leon said the personnel did a good job and he was happy with his service and the work that was done.
This review was collected via phone interview by Customer Research Inc.

KK
Kari K.
CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2012 Category: Service
Kari said they have fast service and they accommodated her quickly.
This review was collected via phone interview by Customer Research Inc.

GL
Gerardo L.
CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2012 Category: Service
Spoke with Jesus. He said it was a quick service. He said to serve him better he'd like this business to let him know of any vehicle sales or specials they have.
This review was collected via phone interview by Customer Research Inc.

AA
Andrew A.
CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2012 Category: Service
Andrew said they had excellent customer service and it really seems like they were working toward making sure he was satisfied.
This review was collected via phone interview by Customer Research Inc.

TC
Ted C.
CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2012 Category: Service
Ted said everything went smoothly, it was on time and it was good.
This review was collected via phone interview by Customer Research Inc.

LL
Lourdes L.
CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2012 Category: Service
Lourdes said that the staff is great. She mentioned that vehicle was done very early.
This review was collected via phone interview by Customer Research Inc.

MC
Michael C.
CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2012 Category: Service
Michael said his vehicle was finished on time. This business could serve him better by having a location closer to his home.
This review was collected via phone interview by Customer Research Inc.

MC
Maria C.
CA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/03/2012 Category: Service
Spoke with Jose. Jose said he has to take the vehicle back because there is something else wrong. The head light is out. He does not like to make a second trip. However, they did a good job on what they did. He plans to purchase another vehicle soon, in about one year, a sedan. Jose would recommend that they focus on little things or minor things and make an overall inspection before returning the vehicle to the customer to make certain everything is working properly.
This review was collected via phone interview by Customer Research Inc.

MJ
Maureen J.
CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2012 Category: Service
Maureen said the business always provides her with good service.
This review was collected via phone interview by Customer Research Inc.

MD
Maria D.
CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2012 Category: Service
Maria said that she was happy with the service. She plans on purchasing another Honda sometime next year.
This review was collected via phone interview by Customer Research Inc.

PB
Patricia B.
CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2012 Category: Service
Patricia said they always doing right by her and she appreciates always being able to get her vehicles serviced when needed.
This review was collected via phone interview by Customer Research Inc.

JM
James M.
CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2011 Category: Service
James said they are very nice. They understood him and explained things well.
This review was collected via phone interview by Customer Research Inc.

WR
William R.
CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2011 Category: Service
William said this business has always taken good care of him.
This review was collected via phone interview by Customer Research Inc.

MA
M A.
CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2011 Category: Service
Spoke with Jeffrey. He said he did not have any problems with them, they called when his vehicle was ready and overall it was good. His vehicle was ready 20 minutes earlier than promised.
This review was collected via phone interview by Customer Research Inc.

CE
Claudia E.
CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2011 Category: Service
Claudia said they are very nice and friendly.
This review was collected via phone interview by Customer Research Inc.

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