I was not impressed with Dealer’s Choice Naples. When my car broke down, AAA recommended them and had my car towed there. I felt like they were scamming me and trying to “up-charge” me on things. They even replaced a part without consulting with me first and charged me for the part and labor. I refused to pay for the labor considering I would have never agreed to having them do the work in the first place. When I walked in to pick up my car, the worker literally said “are you kidding me?” He expressed that I wasn’t what he was expecting. That was rude and degrading. I would not recommend them in the future, nor will I be using them again. I’m ashamed of AAA for recommending them.
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