Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

1119 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 6 days ago

Reviews


MD
Mary D.
Stafford, VA
Kia Optima
Verified Customer
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09/13/2019 Category: Service
Mary said that the place was quick, friendly and it was wonderful. They did a good job.
This review was collected via phone interview by Customer Research Inc.

LL
Lou L.
Stafford, VA
Ford Escape
Verified Customer
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09/11/2019
Quality service, terrific personal interaction
As has been in the past visits, the owner and employees at Del's were attentive to our needs, and cordial and friendly throughout our personal interactions. Their approach to customers is underscored by their honest desire to have them become full members of their Del's family. Our family feels exactly that way and continue to return to Del's for all of our automotive service needs. Now approaching 25 years.

BP
Belinda P.
Stafford, VA
Mercedes-Benz C230
Verified Customer
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09/11/2019 Category: Service
Belinda said the owner showed good customer service by not charging her for a ride.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Stafford, VA
Volkswagen Passat
Verified Customer
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09/10/2019
Continued excelant service and customer focused. New facility (building) is excelant/profesinal. Dels is tops in service and care.
New facility will draw new and old customers for service. Profesional personel care about their service and skill. They know how to turn a wrench and make a positive difference with customer care. The facility to include inside tile coverings is outstanding. Well Done !

HL
Henry L.
Stafford, VA
Honda Element
Verified Customer
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09/08/2019
recent visit
GOOD VISIT

SA
Shaneil A.
Fredericksburg, VA
INFINITI G37 Coupe
Verified Customer
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09/08/2019
Convenient & pleasant!
The guys are always honest & through!

GR
Gerald R.
Stafford, VA
Chevrolet Silverado 1500
Verified Customer
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09/04/2019
Emissions Inspection
As usual quick and easy. It seemed like I had just gotten comfortable in my chair and my truck was ready.

RG
Reina G.
Stafford, VA
Volkswagen Jetta Sedan
Verified Customer
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08/29/2019
the owners are very helpful
I have had a wonderful experience with the work they have done to my vehicle

CH
Christian H.
Fredericksburg, VA
Chevrolet TrailBlazer
Verified Customer
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08/28/2019 Category: Service
Christian said the employees were friendly. They provided fast service. They met his service needs. The work was fantastic.
This review was collected via phone interview by Customer Research Inc.

BM
Basil M.
Stafford, VA
Jeep Wrangler
Verified Customer
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08/15/2019
Great as Always!
I don't take any of my five cars anywhere else. Outstanding service, very organized and competent.

TD
Tommy D.
Stafford, VA
Hyundai Sonata
Verified Customer
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08/11/2019
Great Service
Always professional and go above and beyond ensuring all problems are corrected.

MG
Marvin G.
Stafford, VA
Hyundai Sonata
Verified Customer
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08/08/2019
Another Happy Visit
As always another happy visit to Del's for service. Service is awesome all around!!!!

RR
Rick R.
Stafford, VA
Honda Accord Sdn
Verified Customer
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08/06/2019
Fantastic service!
Time for the annual inspection. They completed the inspection and had my car ready to go when they quoted, in spite of it being the busy time of month for inspections.

Service is always professionally completed and I'm always met with a friendly greeting and smile.

Thrilled to have such a top notch business in Stafford.

JA
Jun A.
Stafford, VA
Ford Transit Wagon
Verified Customer
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08/06/2019 Category: Service
Jun said this business was good.
This review was collected via phone interview by Customer Research Inc.

SH
Sally H.
Stafford, VA
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Sally said the service was really good. Brian was really nice. He explained her completed service. He wrote down notes for possible service concerns.
This review was collected via phone interview by Customer Research Inc.

PJ
Philip J.
Fredericksburg, VA
Toyota Corolla
Verified Customer
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08/01/2019 Category: Service
Philip said that the place was professional the whole way, fast and had a veterans discount..
This review was collected via phone interview by Customer Research Inc.

JT
Jennifer T.
Stafford, VA
Toyota Tacoma
Verified Customer
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07/30/2019
Excellent work and customer care!!
Del's Automotive made sure to tell me all that they were going to do, made me feel comfortable with things I didn't understand and returned my vehicle in amazing shape! They never went beyond what I requested unless they spoke with me first and worked with me on alternative ways to get the same job done.

BS
Beverly S.
Stafford, VA
Dodge Neon
Verified Customer
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07/27/2019
Superb service!
Chris and Brian always go the extra mile in resolving whatever problem I have with my car. They are always, honest and courteous. They are the best!

BS
Brian S.
Fredericksburg, VA
Ford F-150
Verified Customer
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07/26/2019
Fantastic Service
Found Del's a few years ago and I will continue to bring all my vehicles here. Quality work and excellent service.

EM
Ezzie M.
Stafford, VA
Ford Expedition
Verified Customer
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07/15/2019
Tire service
The shop quickly diagnosed the tire problem of the vehicle and determined it was not repairable.

Displaying Review 1 - 20 of 1119 in total