Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

1068 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 3 days ago

Reviews


VD
Vergil D.
Stafford, VA
Chrysler Town & Country
Verified Customer
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04/16/2019
Wonderful experience
Every time I come in, they greet me with a smile. Their customer service is TOP NOTCH. Additionally, they take good care of the customer. A number of times they have told me a service i was prepared to pay for was not necessary yet. They work fast, they work hard, and they are honest. I only go here if i can help it.

RR
Ron R.
Stafford, VA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Ron said this business does good work.
This review was collected via phone interview by Customer Research Inc.

KS
Katie S.
Garrisonville, VA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Katie said they are very personable, they are kind, they are efficient, they are courteous and they will research for the answer if they don't know it. They are honest and they are trustworthy. They go above and beyond at this business.
This review was collected via phone interview by Customer Research Inc.

DH
Donald H.
Stafford, VA
Dodge Dakota
Verified Customer
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04/14/2019
Always a good visit
Del's shop has great customer service. They get you in and out as quick as possible.

ME
Michael E.
Stafford, VA
Honda Odyssey
Verified Customer
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04/12/2019
Outstanding service at a reasonable price
The staff at Del’s always accommodates is at a moments notice with excellent service. We have taken our cars there for things as simple as tires and a door not closing and as complex as the car not starting. They have always provided us a car with no issues when we left. By far the best mechanics in Stafford!

RS
Rhay S.
Stafford, VA
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/12/2019 Category: Service
Rhay said it wasn't bad. They provided her with excellent service and they were not just trying to take her money.
This review was collected via phone interview by Customer Research Inc.

RT
Richard T.
Stafford, VA
Hyundai Sonata
Verified Customer
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04/06/2019
Great Shop & Service
I've taken my vehicles to Dell's for the past few years and I can say without a doubt that they are the one of the best shops in the Stafford area. They are the epitome of what customer service should be. They are honest folks that don't try and rip you off. Kudos to a great business!

HL
Henry L.
Stafford, VA
Honda Element
Verified Customer
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04/05/2019
review
good visit

JC
John C.
Stafford, VA
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019
Great Shop
So thankful Del's is close by. I recently had my Honda serviced. Oil change, tire rotation, wiper, fluids, etc....Great service I can trust at a good price.
John C.

GV
Gordon V.
Stafford, VA
Ford F-150
Verified Customer
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04/03/2019
Integrity. Good work ethic. Honest pricing.
I had been told by another shop that my wheel bearing was bad. I had taken my vehicle to Del's before and felt confident that I would get a solid repair. Del's mechanic found and reported that my bearing was not bad. This could have been a 500+ dollar repair. They are honest and told me nothing was wrong. Good people. I will be back.

LJ
Linda J.
Stafford, VA
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019
fixed tensioner
had a bad tensioner replaced. Back on the road the following day. Great service

RR
Rick R.
Stafford, VA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2019
Professional friendly service
I'm grateful that Del's Automotive is in business in Stafford. We have brought out cars to Del's for over 13 years. Each time, I know that they'll give me top notch professional service. Del's is an honest establishment and it gives me peace of mind to know that they'll perform necessary work without a hint of pressure to do unneeded work. If they find additional problems, they ALWAYS call and explain exactly what needs to be done and explain why.

This past week, I once again received prompt professional service. My car was in and out the same day. The owners and staff are always friendly.

Keep up the great work!

RR
Rodeaster R.
Stafford, VA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019
Inspection
Always a #1 job an professionalism.

RT
Robert T.
Stafford, VA
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019
Friendly, Reliable, and Trustworthy Customer Service!
I took my Kia Soul in for some scheduled maintenance work and state inspections. The maintenance work was done 4 hours ahead of schedule! Chris gave me a ride from the shop to home so that I wouldn't have to spend my morning in the shop; then, picked me up after the work was done.

BB
Barbara B.
Stafford, VA
Honda Odyssey
Verified Customer
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03/21/2019
Best service!
I had a leak in my tire and I was able to make an appt to get it fixed early in the morning. In and out in about 30 minutes!

EE
Earl E.
Fredericksburg, VA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Earl said he has been a customer of this business for about 10 years, and always appreciates them. He is pleased with the service.
This review was collected via phone interview by Customer Research Inc.

MB
Michelle B.
Stafford, VA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Michelle said that the place has always been very efficient and honest, which is what she wants in a mechanic.
This review was collected via phone interview by Customer Research Inc.

CR
Christina R.
Stafford, VA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Christina said the business got the job done easily. She does not doubt their work.
This review was collected via phone interview by Customer Research Inc.

RR
Robert R.
Stafford, VA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Robert said they are polite, professional and they kept him informed. He said they are awesome.
This review was collected via phone interview by Customer Research Inc.

BS
Beverly S.
Stafford, VA
Dodge Neon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019
Superb service!
Del's is the best car repair garage in North Stafford! Brian and Chris are honest, explain all options available to repair your car. I have been taking my 2005 Dodge Neon for over 3 years and the mechanics are great!

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