Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92
4.9

( 1129 Reviews )

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 9 days ago

Reviews


CN
Chris N.
Nokesville, VA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2019 Category: Service
Chris said the service went well.
This review was collected via phone interview by Customer Research Inc.

BP
Brody P.
Stafford, VA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Brody said this business is awesome.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
Cincinnati, OH
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019 Category: Service
John said they were quick. The staff did exactly what he needed. They were helpful and polite.
This review was collected via phone interview by Customer Research Inc.

FE
Francis E.
Fredericksburg, VA
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019 Category: Service
Francis said they replaced the engine in his vehicle and he has not had problem since. He said the customer service was excellent and the overall experience was good.
This review was collected via phone interview by Customer Research Inc.

JM
Jerad M.
Stafford, VA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019 Category: Service
Jerad said they've been with the business for 3 years now. He stated that the staff are courteous, the mechanics are knowledgeable, they know exactly what's wrong with the vehicle and they know how to fix it. He added that the front desk staff are wonderful and treat everybody like family.
This review was collected via phone interview by Customer Research Inc.

MF
Maggie F.
Stafford, VA
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2019 Category: Service
Maggie said they gave really good, honest service at this business.
This review was collected via phone interview by Customer Research Inc.

JL
Joseph L.
Stafford, VA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2019
Thoroughness
Trust them to do a thorough and complete diagnostic and repair every time

AE
A Forester E.
Stafford, VA
Chevrolet Spark
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019
Welcome One and All
Always very welcoming. Offers good advice. Does very good work. Your future e-mails should use my address, not my wifes (penny). My address is"
skogmon@comcast.net.
thank you
Forester Einarsen

DE
David E.
Stafford, VA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019
Great service
Just had to get a Safety Inspection and arrived a little after 8 to find a lot of customers ahead of me. Would have about 3 hour wait. Chris offered to shuttle back home rather than have me wait in the crowded office area. That is "Caring about your Customers". Got the call around 2 1/2 hours later that the inspection had been completed and the car was ready for pick-up. All this for a $20.00 job. That is what I call Great Service.

JH
Josh H.
Stafford, VA
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Josh said that he had no issues with the place.
This review was collected via phone interview by Customer Research Inc.

MD
Mary D.
Stafford, VA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Mary said that the place was quick, friendly and it was wonderful. They did a good job.
This review was collected via phone interview by Customer Research Inc.

LL
Lou L.
Stafford, VA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019
Quality service, terrific personal interaction
As has been in the past visits, the owner and employees at Del's were attentive to our needs, and cordial and friendly throughout our personal interactions. Their approach to customers is underscored by their honest desire to have them become full members of their Del's family. Our family feels exactly that way and continue to return to Del's for all of our automotive service needs. Now approaching 25 years.

BP
Belinda P.
Stafford, VA
Mercedes-Benz C230
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019 Category: Service
Belinda said the owner showed good customer service by not charging her for a ride.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Stafford, VA
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019
Continued excelant service and customer focused. New facility (building) is excelant/profesinal. Dels is tops in service and care.
New facility will draw new and old customers for service. Profesional personel care about their service and skill. They know how to turn a wrench and make a positive difference with customer care. The facility to include inside tile coverings is outstanding. Well Done !

HL
Henry L.
Stafford, VA
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2019
recent visit
GOOD VISIT

SA
Shaneil A.
Fredericksburg, VA
INFINITI G37 Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2019
Convenient & pleasant!
The guys are always honest & through!

GR
Gerald R.
Stafford, VA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2019
Emissions Inspection
As usual quick and easy. It seemed like I had just gotten comfortable in my chair and my truck was ready.

RG
Reina G.
Stafford, VA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019
the owners are very helpful
I have had a wonderful experience with the work they have done to my vehicle

CH
Christian H.
Fredericksburg, VA
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019 Category: Service
Christian said the employees were friendly. They provided fast service. They met his service needs. The work was fantastic.
This review was collected via phone interview by Customer Research Inc.

BM
Basil M.
Stafford, VA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019
Great as Always!
I don't take any of my five cars anywhere else. Outstanding service, very organized and competent.

Displaying Review 1 - 20 of 1129 in total