ReScore Reviews™ (13)

ReScore
Overall Rating 4.4615385/5Overall Rating 4.4615385/5Overall Rating 4.4615385/5Overall Rating 4.4615385/5rating 4.4615385
Original
Overall Rating 2.23077/5Overall Rating 2.23077/5rating 2.23077rating 2.23077rating 2.23077
92% Would Recommend
100% Business Response
Latest Review about 16 hours ago
Debra K. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice and friendly"
5 star
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/17/2018 11:03 AM
2e321fecb5f0d5cb2d58784b6b4fce83?s=28
Anna K., CUSTOMER RELATIONS at DeMontrond Hyundai responded on 01/17/2018

Thank you for the feedback greatly appreciated.

Anna Kalil

Customer Relations
Verified Customer on 01/17/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Always great service!"
Always good service. Had to wait longer then usual. Overall satisfied with service I get!
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/17/2018 06:59 AM
2e321fecb5f0d5cb2d58784b6b4fce83?s=28
Anna K., CUSTOMER RELATIONS at DeMontrond Hyundai responded on 01/17/2018

Thank you for the feedback greatly appreciated.

Anna Kalil

Customer Relations
Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2014 is Like New"
With all the recalls and warranty repairs, my 2014 Sonata is like a new car straight off the lot. Love it!!!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 06:16 PM
2e321fecb5f0d5cb2d58784b6b4fce83?s=28
Anna K., CUSTOMER RELATIONS at DeMontrond Hyundai responded on 01/17/2018

Thank you for the feedback greatly appreciated.

Anna Kalil

Customer Relations
C. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car serviced"
Checked the car out and replaced 1 tail light that had condensation in it and will do the other tail light in a few months
Vehicle: 2010 Hyundai Genesis Co
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 02:37 PM
2e321fecb5f0d5cb2d58784b6b4fce83?s=28
Anna K., CUSTOMER RELATIONS at DeMontrond Hyundai responded on 01/17/2018

Thank you for the feedback greatly appreciated.

Anna Kalil

Customer Relations
Roberto S. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good people who do a great work"
always excellent service
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/16/2018 11:44 AM
2e321fecb5f0d5cb2d58784b6b4fce83?s=28
Anna K., CUSTOMER RELATIONS at DeMontrond Hyundai responded on 01/17/2018

Thank you for the feedback greatly appreciated. I will share with staff.

Anna Kalil

Customer Relations
Donna W. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
The customer service during our purchasing process was great. We never felt pressured, and every question/concern we had was honestly answered.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/16/2018 07:17 AM
2e321fecb5f0d5cb2d58784b6b4fce83?s=28
Anna K., CUSTOMER RELATIONS at DeMontrond Hyundai responded on 01/16/2018

Thanks for the feedback greatly appreciated.

Anna Kalil

Customer Relations
Michael H. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
I arrived at my appointed time. was greeted right away and went over what was to be done and the expected time of completion. they performed the service in the time they promised and even included a video sent to me of the work that was done. Very happy with the service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/15/2018 08:56 PM
2e321fecb5f0d5cb2d58784b6b4fce83?s=28
Anna K., CUSTOMER RELATIONS at DeMontrond Hyundai responded on 01/16/2018

Thank you for the feedback greatly appreciated.

Anna Kalil

Customer Relations
Margaret L. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"customer service"
Explaining steps and procedures to the customers about your services check ups. Robert Faust was excellent at this and gave me more information about my car
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/15/2018 04:41 PM
2e321fecb5f0d5cb2d58784b6b4fce83?s=28
Anna K., CUSTOMER RELATIONS at DeMontrond Hyundai responded on 01/16/2018

Thank you for the feedback greatly appreciated.

Anna Kalil

Customer Relations
William K. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Another great experience "
Another satisfied customer. Excellent service as usual.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/13/2018 07:18 PM
2e321fecb5f0d5cb2d58784b6b4fce83?s=28
Anna K., CUSTOMER RELATIONS at DeMontrond Hyundai responded on 01/15/2018

Thank you for the feedback greatly appreciated.

Anna Kalil

Customer Relations
Nancy G. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine maintenance check"
Everyone was courteous and helpful. Service was taken care of in a timely manner.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/11/2018 07:33 PM
2e321fecb5f0d5cb2d58784b6b4fce83?s=28
Anna K., CUSTOMER RELATIONS at DeMontrond Hyundai responded on 01/12/2018

Thank you for the feedback.

Anna Kalil

Customer Relations
Deett E. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"There's nobody like y'all "
The Best Every Way
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/11/2018 06:50 PM
2e321fecb5f0d5cb2d58784b6b4fce83?s=28
Anna K., CUSTOMER RELATIONS at DeMontrond Hyundai responded on 01/12/2018

Thank you for the feedback.

Anna Kalil

Customer Relations
Verified Customer on 01/10/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Need more staff"
Need more staff in the service area.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/06/2018
Service Type: Maintenance
Review Created: 01/10/2018 07:32 AM
2e321fecb5f0d5cb2d58784b6b4fce83?s=28
Anna K., CUSTOMER RELATIONS at DeMontrond Hyundai responded on 01/10/2018

Thank you for the update greatly appreciated.

Anna Kalil

Customer Relations
Charlene H. on 01/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"From the beginning when I bought my car until my first service appointment they were helpful courteous and knowledgeable about the Hyundai vehicles "
Great
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/09/2018 07:06 PM
2e321fecb5f0d5cb2d58784b6b4fce83?s=28
Anna K., CUSTOMER RELATIONS at DeMontrond Hyundai responded on 01/10/2018

Thank you for the feedback greatly appreciated.

Anna Kalil

Customer Relations
Jill P. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent servicd"
As always, the Hyundai team is awesome❤️
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 12/29/2017
Service Type: Maintenance
Review Created: 01/08/2018 12:06 PM
2e321fecb5f0d5cb2d58784b6b4fce83?s=28
Anna K., CUSTOMER RELATIONS at DeMontrond Hyundai responded on 01/08/2018

Thank you for the feedback,greatly appreciated.

Anna Kalil

Customer Relations
Kimberly R. on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent!!!"
I was all prepared to be there for a few hours but the work was done in half the time and was $100 less than I expected. Can't ask for better service than that!
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 12/30/2017
Service Type: Maintenance
Review Created: 01/06/2018 05:38 PM
2e321fecb5f0d5cb2d58784b6b4fce83?s=28
Anna K., CUSTOMER RELATIONS at DeMontrond Hyundai responded on 01/08/2018

Thank you for the feedback, greatly appreciated.

Anna Kalil

Customer Relations
Bertha G. on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It's close and efficient. "
I especially like the video we receive on our phone while the technician is inspecting the car. Very nice and clean waiting area. Very professional staff.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/29/2017
Service Type: Maintenance
Review Created: 01/04/2018 06:15 AM
2e321fecb5f0d5cb2d58784b6b4fce83?s=28
Anna K., CUSTOMER RELATIONS at DeMontrond Hyundai responded on 01/05/2018

Thank you for the great feedback greatly appreciated.

Anna Kalil

Customer Relations
Verified Customer on 01/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professionals"
Employees are courteousand friendly. Very professional and keep you updated on the status of your vehicle.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/30/2017
Service Type: Repair
Review Created: 01/03/2018 11:40 AM
2e321fecb5f0d5cb2d58784b6b4fce83?s=28
Anna K., CUSTOMER RELATIONS at DeMontrond Hyundai responded on 01/03/2018

Thank you for the update greatly appreciated.

Anna Kalil

Customer Relations
Sandra P. on 01/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly atmosphere "
Friendly and efficient atmosphere !
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/30/2017
Service Type: Maintenance
Review Created: 01/03/2018 10:43 AM
2e321fecb5f0d5cb2d58784b6b4fce83?s=28
Anna K., CUSTOMER RELATIONS at DeMontrond Hyundai responded on 01/03/2018

Thank you for the update greatly appreciated

Anna Kalil

Customer Relations
Clyde J. on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They have a quality product and they do what they say they will do."
We have been very pleased with both the car and the dealer.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/21/2017
Service Type: Maintenance
Review Created: 01/02/2018 08:22 PM
2e321fecb5f0d5cb2d58784b6b4fce83?s=28
Anna K., CUSTOMER RELATIONS at DeMontrond Hyundai responded on 01/03/2018

Thank you for the feed back greatly appreciated will share with employees..

Anna Kalil

Customer Relations
Verified Customer on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place for service"
Very convenient very professional. Only problem fresh oil on stearing wheel got on my clothes, parked out in the rain, no umbrella, next time under the cover, Please. I waited for car.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 12/27/2017
Service Type: Maintenance
Review Created: 01/02/2018 07:22 PM
2e321fecb5f0d5cb2d58784b6b4fce83?s=28
Anna K., CUSTOMER RELATIONS at DeMontrond Hyundai responded on 01/03/2018

Thank you for the feedback,greatly appreciated. 

Anna Kalil

Customer Relations
Displaying Review 1 - 20 of 604 in total