Dennis Hyundai of Easton

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614-471-2900
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Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

2351 Reviews

5 star
82%
4 star
9%
3 star
3%
2 star
1%
1 star
2%

ReScore Reviews™ (34)

ReScore
Overall Rating 4.0882329/5Overall Rating 4.0882329/5Overall Rating 4.0882329/5Overall Rating 4.0882329/5rating 4.0882329
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
94% Would Recommend
100% Business Response
Latest Review about 23 hours ago

Reviews

BS
Balkrishnan S.
Columbus, OH
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Prompt and efficient
The service person was efficient, explained the repairs needed beyond what I had asked for(lube and oil change) and had them done costing me aout $690.00. I am satisfied with what was done in a timely manner. He was vey courteous and pleasant.
Recommended
PE
Peggy E.
Columbus, OH
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Great Service
I always use Dennis. Great service and they are very knowledgeable
Recommended
Casey A R. from Dennis Hyundai of Easton responded on 08/16/2018

Hi Peggy,

Your kind words are much appreciated.

DL
Diana L.
Columbus, OH
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
60,000 service
Great job.
Recommended
Casey A R. from Dennis Hyundai of Easton responded on 08/16/2018

Hi Diana,

Thank you for the 5 stars!!

DL
Donald L.
Reynoldsburg, OH
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Quick service with a car wash.
excellent turn around time.
Recommended
Casey A R. from Dennis Hyundai of Easton responded on 08/16/2018

Hi Donald, 

We are so glad your experience here was a positive one.

RW
Rachieka W.
Columbus, OH
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Convenient with great service
Their service was great! Got my car in and out in a reasonable time.
Recommended
Casey A R. from Dennis Hyundai of Easton responded on 08/16/2018

Hi Rachieka,

When our customers leave here happy, that makes us happy.

WI
William I.
Columbus, OH
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Great service
We came in for a oil change and tire rotation, the service was fast and very friendly.
Recommended
Casey A R. from Dennis Hyundai of Easton responded on 08/16/2018

Hi William,

We always appreciate positive feedback from our customers.

YG
Yvette G.
Columbus, OH
2015 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/12/2018 Category: Service
New Hyundai Owner
The text capabilities allowed me to stay well informed about the status of my vehicle and accept/decline services without having to step of meetings at work to make a phone call. I really appreciated the easy and convenience I experienced communicating with my service Manager.
Recommended
Casey A R. from Dennis Hyundai of Easton responded on 08/16/2018

Hi Yvette,

Thank you so much for the great review!!

MB
Michael B.
Mansfield, OH
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2018 Category: Service
A++++++++++++++++++++++++++
Great service!!
Recommended
Verified Customer
Columbus, OH
2012 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
They keep my car running
Good service
Recommended
RM
Robin M.
Columbus, OH
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/11/2018 Category: Service
Unhappy individual
Harrassment
Casey A R. from Dennis Hyundai of Easton responded on 08/12/2018

Hi Robin,

I'm not sure what happened on your recent visit. I will be looking into it and contacting you tomorrow for additional information.

Thank you,

Casey Root
Service Manager 
Dennis Hyundai
614-471-2900

SS
Scott S.
Columbus, OH
2009 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2018 Category: Service
Very fast and friendly service
The only reason I didn't give a 5-star review is because I ordered The Works package which is supposed to include a tire rotation. I didn't realize until I got back home that the tires were NOT rotated. It's not a deal-breaker for me but the tire rotation still should have been done. I will add that the dealership did wash my car for free, which was a nice bonus!
Recommended
Casey A R. from Dennis Hyundai of Easton responded on 08/08/2018

Hi Scott,

I'm sorry your tires did not get rotated, it is part of that service. I will check with the technician and the adviser to find out why it was not performed. Please feel free to contact me if you wish. 

Thank you,

Casey Root
Service Manager 
Dennis Hyundai 
614-471-2900 ext 7301

LJ
Lawre J.
Westerville, OH
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Excellent & Quick Service
I wasn't able to schedule an appointment prior to coming for my oil change and I was so happy that they able to accommodate me on such short notice. My oil change was also done within an hour which was greatly appreciated. I would definitely recommend your services to other people.
Recommended
Casey A R. from Dennis Hyundai of Easton responded on 08/08/2018

Thank you so much for the great review!! Your kind words are much appreciated.

Verified Customer
Columbus, OH
2016 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2018 Category: Service
They have a lot of availability.
Overall I had a good experience at Hyundai of Easton.
Recommended
Casey A R. from Dennis Hyundai of Easton responded on 08/08/2018

Thank you for taking the time to fill out our survey.

Verified Customer
Columbus, OH
2008 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Recent service
Great service as usual
Recommended
Casey A R. from Dennis Hyundai of Easton responded on 08/08/2018

We always appreciate positive feedback from our customers.

Verified Customer
Canal Winchester, OH
2016 Hyundai Sonata
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/04/2018 Category: Service
Mrs Ok with Hyundai
I have buy cars from Hyundai, for a while now, my last service with them was not good but i bought my car back for service, only reason is because i bought my car there, The person who waited on me was excellent in all areas, but the treatment of my last service, makes me look at Hyundai different now.
Recommended
Casey A R. from Dennis Hyundai of Easton responded on 08/05/2018

Hello,

I'm sorry your recent service visit didn't go well. I would some additional information if possible. I will contact you on Monday. 

Thank you,

Casey Root
Service Manager
Dennis Hyundai
614-471-2900 ext 7301 

RM
Rachel M.
Mount Gilead, OH
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Great Place
Fastest Service Around, in and out with a smile.
Recommended
Casey A R. from Dennis Hyundai of Easton responded on 08/03/2018

Hi Rachel,

Thank you so much for the great review!!

Verified Customer
Columbus, OH
2012 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Fast & reliable
Regularly bring my car in here and always pleased.
Recommended
Casey A R. from Dennis Hyundai of Easton responded on 08/03/2018

Thank you for the 5 stars!!

Verified Customer
Columbus, OH
2010 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/02/2018 Category: Service
Service
The service was adequate. Things were brought to my attention in order to have a safe mobile. However the time was fair. It took an hour and half for oil change and rotation of tires.
Recommended
Casey A R. from Dennis Hyundai of Easton responded on 08/03/2018

We understand your time is valuable. We appreciate your feedback.

Verified Customer
Pataskala, OH
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Not Blank
Not Blank
Recommended
Casey A R. from Dennis Hyundai of Easton responded on 08/03/2018

Thank you for the 5 stars!!

MR
Marilyn R.
Columbus, OH
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
great speedy service
Employee made me a priority and took my car to fix with no appointment. I had a screw in my tire.
Recommended
Casey A R. from Dennis Hyundai of Easton responded on 08/03/2018

Hi Marilyn,

We are so glad your experience here was a positive one.