Denton County Auto Salvage

Overview

Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5rating 4.53

173 Reviews

98% Would Recommend
Latest Review 8 months ago

Reviews


DH
Dustin H.
Lexington, MI
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/12/2018
Bad for business
I bought a transmission from here they gave me the wrong one find me the right one and it blew the side seal out and they won't give me my money back.

DV
Derek V.
Denton, TX
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/29/2016
WORST CUSTOMER SERVICE EVER!! BUYER BEWARE!!!
I bought a engine for a 2007 Hyundai. I Spent the money to have it installed and the engine is KNOCKING and is in worse shape than the engine i took out. They observed the issue and Now im getting the run around! They will not take care of their customers!!!!!! BEWARE! They lost a customer and i will hope everyone else out there reads this. They will NOT stand behind the engine they sell!!!! ENGINES SHOULD BE INSPECTED BEFORE SOLD PERIOD!!!!!!!!!!

DS
Dustin S.
Argyle, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2015
AAA Customer Service
NOTE: They are changing their name to Denton Truck and Auto Parts

I just got off the phone with Tom. He was knowledgeable and helpful. Actually referred me to another company that showed to have a part I was looking for and even gave me their number.

This type of customer service is a relic of the past and its rarity isn't lost on me.

I will definitely go back to them for any parts needs.

S
Sharon
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2014
Sharon said they mainly order parts from Denton County Auto Salvage.
This review was collected via phone interview by Customer Research Inc.

R
Rey
Texas
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/23/2014
Rey said he bought a used motor from this business and it was no good. He will have to take it out and put another one in. The sales representative did a good job in finding the motor and getting him a good price. He is losing money over the part and it is causing him to do double the work. He picked up the part himself from them.
This review was collected via phone interview by Customer Research Inc.

S
Sam
Texas
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2014
Sam said the delivery takes longer than expected.
This review was collected via phone interview by Customer Research Inc.

BS
Bob S.
Texas
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2014
Bob said he has issues getting a sales representative on the phone. He said some of the parts purchased are delivered damaged.
This review was collected via phone interview by Customer Research Inc.

K
Kevin
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2014
Kevin said the vendor doesn't deliver so he picks up the parts himself.
This review was collected via phone interview by Customer Research Inc.

A
Andrew
Texas
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/19/2014
Andrew said they do not have the best prices and they're the highest.
This review was collected via phone interview by Customer Research Inc.

JR
Jason R.
Texas
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2014
Jason said this vendor is not perfect, but they do pretty good.
This review was collected via phone interview by Customer Research Inc.

DJ
Delbert J.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2014
Delbert said they are a bit pricey.
This review was collected via phone interview by Customer Research Inc.

C
Charlie
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2014
Teresa is completely satisfied with Denton County Auto Salvage.
This review was collected via phone interview by Customer Research Inc.

D
Diane
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2014
Diana said she only uses Denton County Auto Salvage at this time.
This review was collected via phone interview by Customer Research Inc.

J
Jeff
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2014
Jeff said he would recommend Denton County Auto Salvage to others. He has no problems with them. He's been satisfied with them.
This review was collected via phone interview by Customer Research Inc.

D
Delroy
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2014
Delroy is completely satisfied with Denton County Auto Salvage.
This review was collected via phone interview by Customer Research Inc.

G
Gilbert
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2014
Gilbert is completely satisfied with Denton County Auto Salvage.
This review was collected via phone interview by Customer Research Inc.

A
Anna
Texas
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2014
Anna said Denton County Auto Salvage has always been good to her company.
This review was collected via phone interview by Customer Research Inc.

MS
Mark S.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2014
Mark said the parts are costly. Also, Denton County Auto Salvage is his primary vendor.
This review was collected via phone interview by Customer Research Inc.

BS
Bob S.
Texas
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/30/2013
Bob said he has an issue with them not answering the phones.
This review was collected via phone interview by Customer Research Inc.

S
Steve
Texas
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/17/2013
Steve said one of the wheels he ordered had road rash. He has only ordered twice from this vendor. One order was fine, the other had road rash.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 173 in total