Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

231 Reviews

99% Would Recommend
Latest Review 5 months ago

Reviews


DA
Debbie A.
Warminster, PA
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04/25/2018
Saved the Day! Excellent Service!
I was stranded down the street !!! I walked to Dependable Auto and spoke with Jimmy Castro Jr. - he was sooo nice and amazing ! Pulled my car right in the shop to do diagnostic testing and told me what I needed. Beautiful it’s 4:30 and I had to get to work the next day due to Feds coming to review my school ( yuck) JIMMY was so great and really went out of his way to fix my car by 7am the next morning so I could get to work!!!’ GREAT SERVICE... super nice ... service well done and fairly priced !!! I would HIGHLY RECOMMEND ...DEPENDABLE AUTO! Best service I ever had and explained everything !!!!!

SD
Suzanne D.
Hatboro, PA
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03/01/2018
Finest kind!
Jimmy Castro and his crew do an awesome job patching up our old Hondas after a few months of my teenagers' stellar driving! I can always depend on Jim or Joe to not only do the work quickly and for a reasonable price, but they will take the time to explain the benefits of good care maintenance to my girls! An invaluable resource here in Hatboro!

SD
Suzanne D.
Hatboro, PA
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03/01/2018
Finest kind!
Jimmy Castro and his crew do an awesome job patching up our old Hondas after a few months of my teenagers' stellar driving! I can always depend on Jim or Joe to not only do the work quickly and for a reasonable price, but they will take the time to explain the benefits of good care maintenance to my girls! An invaluable resource here in Hatboro!

WM
William M.
Hatboro, PA
Buick LeSabre
Verified
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03/17/2017 Category: Service
William said he is very happy with the great service the business provides. He said the employees are great people and he highly recommends this facility.
This review was collected via phone interview by Customer Research Inc.

PB
Patrick B.
Hatboro, PA
Ford Escape
Verified
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03/15/2017 Category: Service
Patrick said the business takes care of him and his vehicle. He would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

AF
Andrew F.
Hatboro, PA
Volkswagen Jetta
Verified
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03/15/2017 Category: Service
Andrew said this business was great. They explained the service to him.
This review was collected via phone interview by Customer Research Inc.

DM
Debra M.
Southampton, PA
Nissan Altima
Verified
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03/11/2017 Category: Service
Debra said she is satisfied with this businesses and they're friendly. She has been a customer for many years and she is very satisfied.
This review was collected via phone interview by Customer Research Inc.

ME
Makefield E.
Yardley, PA
Ford Econoline
Verified
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03/07/2017 Category: Service
Spoke with a customer who chose to remain anonymous. He said there were no problems with this visit. The service was quick and efficient.
This review was collected via phone interview by Customer Research Inc.

NM
Nick M.
Warminster, PA
RAM Pickup
Verified
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03/04/2017 Category: Service
Nick said he was satisfied with the work and the interaction.
This review was collected via phone interview by Customer Research Inc.

JB
Jared B.
Doylestown, PA
Toyota ECHO
Verified
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02/27/2017
Fast and Reliable
Made my appointment the same day and they still had me in and out as quickly as possible. Plenty of shops closer to where I live but I still take my car to Dependable.

RK
Robert K.
Horsham, PA
Jeep Cherokee
Verified
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02/26/2017
reliable and dependable
Great service, did exactly what we asked, very happy

RK
Ryan K.
Richboro, PA
Jeep Wrangler
Verified
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02/25/2017 Category: Service
Ryan said he has built a relationship with them and they go out of there way for him. They are good people.
This review was collected via phone interview by Customer Research Inc.

CS
Cynthia S.
Hatboro, PA
Nissan Murano
Verified
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02/20/2017
Great place, Great people
Wouldn't trust anyone else with my car 👍

TB
Toni B.
Pennsylvania
Dodge Neon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/20/2017 Category: Service
Toni said the owner knows how to talk to the customers and he is dependable like the name of his business infers. He repaired her vehicle in a timely manner and she had a good experience. Her one concern is when she called the business, the person who answered the phone did not let her finish speaking. Maybe he was very busy and he was distracted.
This review was collected via phone interview by Customer Research Inc.

DR
David R.
Doylestown, PA
Volkswagen Jetta
Verified
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02/17/2017 Category: Service
Spoke with Mary. She said the technician was very prompt in telling her what was wrong and he explained everything. They were very courteous.
This review was collected via phone interview by Customer Research Inc.

KA
Kristina A.
Philadelphia, PA
Chevrolet Cobalt
Verified
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01/31/2017 Category: Service
Kristina said they have very good service, they are nice and efficient.
This review was collected via phone interview by Customer Research Inc.

RC
Rachael C.
Warminster, PA
Ford Freestar
Verified
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01/27/2017
Great surgeons with great bed-side manor!
This crew is very kind and personable, they're family people not just mechanics! Which is why I have no problem referring a mom or timid person to drop off or pick their car, making them feel comfortable and respected. Not only will they get a confident repair, but dignified as the person putting out the cash. They explain the repair and recognize you as the valued client and "owner" of the car! But aside from that, they really know what they are doing. This crew has really has abilities and specialties.

GV
George V.
Warminster, PA
Hyundai Accent
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/23/2017 Category: Service
George said he knows the owner and they do a decent job.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
Hatboro, PA
Saturn Vue
Verified
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01/21/2017
able to make convenient appointments and receive quality service
able to ask questions, get recommendations, etc. without hearing a sales pitch

SS
scott s.
Hatboro, PA
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01/14/2017
Great Service
I can't say enough good things about Dependable. They stand by their work, they are quick, reliable and more than reasonable.

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