Devino's Watertown Hyundai


Overall Rating 4.41/5Overall Rating 4.41/5Overall Rating 4.41/5Overall Rating 4.41/5rating 4.41

284 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
90% Would Recommend
100% Business Response
Latest Review 5 months ago
Matthew W. on 06/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service"
Very good
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 05/08/2017
Service Type: Maintenance
Review Created: 06/08/2017 09:25 AM
Verified Customer on 05/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Another oil change, another happy day"
Thank you for making service a breeze!
Vehicle: 2010 Hyundai Genesis Co
Category: Service
Service Date: 05/27/2017
Service Type: Maintenance
Review Created: 05/30/2017 01:54 PM
John B. at Devino's Watertown Hyundai responded on 05/30/2017
THANK YOU FOR THE GREAT 5 STAR REVIEW!!!!!

FROM THE TEAM AT WATERTOWN HYUNDAI!!!

SEE YOU NEXT SERVICE.
James N. on 05/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, excellent and on time service"
Yes yes yes
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 05/26/2017
Service Type: Repair
Review Created: 05/30/2017 10:35 AM
John B. at Devino's Watertown Hyundai responded on 05/30/2017
THANK YOU FOR THE 5 STAR REVIEW

FROM THE TEAM AT WATERTOWN HYUNDAI!!!!!
Kerry P. on 05/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly environment!"
It was a very friendly environment and fast service!
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 05/22/2017
Service Type: Maintenance
Review Created: 05/29/2017 09:15 AM
John B. at Devino's Watertown Hyundai responded on 05/30/2017
THANK YOU FOR THE GREAT 5 STAR REVIEW!!!!

SEE YOU NEXT SERVICE, FROM THE SERVICE TEAM 
AT WATERTOWN HYUNDAI.
Steven B. on 05/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recent Service - Oil Change"
Don listened to my concerns and made suggestions to make my 2009 Hyundai run more efficently.
Vehicle: 2009 HYUNDAI ACCENT
Category: Service
Service Date: 05/06/2017
Service Type:
Review Created: 05/28/2017 09:26 AM
John B. at Devino's Watertown Hyundai responded on 05/30/2017
THANKS FOR THE GREAT 5 STAR REVIEW!!!!

FROM THE TEAM AT WATERTOWN HYUNDAI!!

Verified Customer on 05/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fast turnaround and great service!"
I have never gotten my car taken care of so fast. They did a great job and have friendly/helpful staff.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/22/2017
Service Type: Maintenance
Review Created: 05/24/2017 04:35 PM
John B. at Devino's Watertown Hyundai responded on 05/25/2017

THANK YOU FOR THE REVIEW!!!

SEE YOU NEXT SERVICE !!!!
Margot S. on 05/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"2011 Hyundai Sonata issues"
Staff always respectful and prompt with servicing.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/22/2017
Service Type: Maintenance
Review Created: 05/24/2017 10:05 AM
John B. at Devino's Watertown Hyundai responded on 05/24/2017
THANK YOU FOR THE REVIEW MARGOT.
UNFORTUNATELY THE MOTOR IS STILL ON BACKORDER.
LOOKS LIKE THE ORDER WAS SENT IN AT THE END OF FEBRUARY.
USUALLY TAKES 3 TO 4 MONTHS. SORRY FOR ALL THE TURNAROUND AS WELL. BOTH THE CONCERN ARE NOTHING I CAN CONTROL. LOOK FORWARD TO MEETING YOU SOON.

THANKS
Verified Customer on 05/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"na"
na
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 05/17/2017
Service Type: Repair
Review Created: 05/23/2017 05:48 PM
John B. at Devino's Watertown Hyundai responded on 05/24/2017
THANK YOU FOR THE REVIEW JAMES

FROM THE SERVICE TEAM AT WATERTOWN HYUNDAI!!!
Kathryn Z. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone was very attentive."
Everything was very smoothly and the car was ready when promisded.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/20/2017
Service Type: Repair
Review Created: 05/23/2017 10:18 AM
John B. at Devino's Watertown Hyundai responded on 05/23/2017
THANK YOU FOR THE GREAT 5 STAR REVIEW!!!!!


FROM THE SERVICE TEAM AT WATERTOWN HYUNDAI

Verified Customer on 05/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"quick general service"
better now with new manager
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 05/16/2017
Service Type: Maintenance
Review Created: 05/23/2017 08:28 AM
John B. at Devino's Watertown Hyundai responded on 05/23/2017
THANK YOU FOR THE GREAT REVIEW!!!!


FROM THE TEAM AT WATERTOWN HYUNDAI!!
Joan D. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Usually don't use a dealer..."
I usually go to a neighborhood garage for oil changes etc., but there was a problem getting an appointment once so I came here, and have been coming back regularly. I do find the prices are higher, but the convenience of setting up the appointment online is a plus.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 05/17/2017
Service Type: Maintenance
Review Created: 05/23/2017 05:45 AM
John B. at Devino's Watertown Hyundai responded on 05/23/2017
THANK YOU FOR THE 5 STAR REVIEW!!!!

FROM THE TEAM AT WATERTOWN HYUNDAI!!


SEE YOU NEXT SERVICE.
Richard T. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy to enter and waiting area was comfortable"
Staff were great and will use again
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 05/17/2017
Service Type: Maintenance
Review Created: 05/22/2017 07:20 PM
John B. at Devino's Watertown Hyundai responded on 05/23/2017
THANK YOU FOR THE GREAT 5 STAR REVIEW.

FROM THE SERVICE TEAM AT WATERTOWN HYUNDAI.
Verified Customer on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
They were very helpful and curteous. I would buy my next Hyundai there.
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 05/18/2017
Service Type: Maintenance
Review Created: 05/22/2017 03:15 PM
John B. at Devino's Watertown Hyundai responded on 05/23/2017
THANK YOU FOR THE GREAT 5 STAR REVIEW!!!!!


FROM THE TEAM AT WATERTOWN HYUNDAI.
Dina S. on 05/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficiency"
Very clean. Efficient
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/08/2017
Service Type: Maintenance
Review Created: 05/21/2017 07:51 PM
John B. at Devino's Watertown Hyundai responded on 05/22/2017
THANK YOU FOR THE GREAT 5 STAR REVIEW!!!!

SEE YOU NEXT SERVICE
Migdalia S. on 05/20/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Not truthful "
Should have notice the vehicle had brand new tires.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 05/11/2017
Service Type: Maintenance
Review Created: 05/20/2017 07:04 PM
John B. at Devino's Watertown Hyundai responded on 05/22/2017
SORRY TO HEAR THAT, MY TECHS ARE TRAINED TO CHECK OVER YOUR WHOLE VEHICLE. I UNDERSTAND YOU PURCHASED TIRES ALMOST 3 MONTHS AGO. HYUNDAI RECOMMENDS TIRE ROTATIONS EVERY OTHER SERVICE. SORRY AGAIN AND I WOULD LOVE TO SPEAK TO YOU ABOUT YOUR EXPERIENCE.  

THANKS

JOHN BARA
SERVICE MANAGER
Peter C. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly people "
Anyone that purchased a Hyundai should use the sevice
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 05/17/2017
Service Type: Maintenance
Review Created: 05/19/2017 04:23 PM
John B. at Devino's Watertown Hyundai responded on 05/22/2017
THANK YOU FOR THE GREAT 5 STAR REVIEW!!!!


FROM THE SERVICE TEAM AT WATERTOWN HYUNDAI!!!


SEE YOU NEXT SERVICE

Domenic C. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Devino's is a great dealership,I would reccomend them to anyone"
Devino's is a great dealership,I would recommend them to anyone,I am very satisfied with everything,Donald my auto advisor and Tony the mechanic who serviced my car.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 05/17/2017
Service Type: Maintenance
Review Created: 05/19/2017 03:24 PM
John B. at Devino's Watertown Hyundai responded on 05/19/2017
THANKS FOR THE GREAT 5 STAR REVIEW!!!!!

FROM THE TEAM AT WATERTOWN HYUNDAI
Robin D. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"h"
h
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/18/2017 01:17 PM
John B. at Devino's Watertown Hyundai responded on 05/18/2017
Thank you for the great 5 star review!!!!

See you next service
Thomas C. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Like the video"
The video of the inspection is a nice touch.
Vehicle: 2009 Hyundai Accent
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/18/2017 12:05 PM
John B. at Devino's Watertown Hyundai responded on 05/18/2017
THANK YOU FOR THE GREAT 5 STAR REVIEW!!!!!


FROM THE TEAM AT WATERTOWN HYUNDAI
Manuel F. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"clean, nice employees, time of service"
very satisfied with service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/12/2017
Service Type: Maintenance
Review Created: 05/16/2017 07:30 PM
John B. at Devino's Watertown Hyundai responded on 05/17/2017
THANK YOU FOR THE GREAT REVIEW!!!!

SEE YOU NEXT SERVICE!!!
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