Devino's Watertown Hyundai

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860-631-4200
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Overview

Overall Rating 4.41/5Overall Rating 4.41/5Overall Rating 4.41/5Overall Rating 4.41/5rating 4.41

284 Reviews

5 star
65%
4 star
19%
3 star
7%
2 star
3%
1 star
3%

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
90% Would Recommend
100% Business Response
Latest Review about 1 year ago

Reviews

MW
Matthew W.
Bristol, CT
2012 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2017 Category: Service
Excellent customer service
Very good
Recommended
Verified Customer
Bristol, CT
2010 Hyundai Genesis Co
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2017 Category: Service
Another oil change, another happy day
Thank you for making service a breeze!
Recommended
John B. from Devino's Watertown Hyundai responded on 05/30/2017
THANK YOU FOR THE GREAT 5 STAR REVIEW!!!!!

FROM THE TEAM AT WATERTOWN HYUNDAI!!!

SEE YOU NEXT SERVICE.
JN
James N.
Wolcott, CT
2012 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2017 Category: Service
Friendly, excellent and on time service
Yes yes yes
Recommended
John B. from Devino's Watertown Hyundai responded on 05/30/2017
THANK YOU FOR THE 5 STAR REVIEW

FROM THE TEAM AT WATERTOWN HYUNDAI!!!!!
KP
Kerry P.
Southbury, CT
2016 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2017 Category: Service
Friendly environment!
It was a very friendly environment and fast service!
Recommended
John B. from Devino's Watertown Hyundai responded on 05/30/2017
THANK YOU FOR THE GREAT 5 STAR REVIEW!!!!

SEE YOU NEXT SERVICE, FROM THE SERVICE TEAM 
AT WATERTOWN HYUNDAI.
SB
Steven B.
Naugatuck, CT
2009 HYUNDAI ACCENT
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2017 Category: Service
Recent Service - Oil Change
Don listened to my concerns and made suggestions to make my 2009 Hyundai run more efficently.
Recommended
John B. from Devino's Watertown Hyundai responded on 05/30/2017
THANKS FOR THE GREAT 5 STAR REVIEW!!!!

FROM THE TEAM AT WATERTOWN HYUNDAI!!
Verified Customer
Woodbury, CT
2011 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2017 Category: Service
Fast turnaround and great service!
I have never gotten my car taken care of so fast. They did a great job and have friendly/helpful staff.
Recommended
John B. from Devino's Watertown Hyundai responded on 05/25/2017

THANK YOU FOR THE REVIEW!!!

SEE YOU NEXT SERVICE !!!!
MS
Margot S.
Newtown, CT
2011 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2017 Category: Service
2011 Hyundai Sonata issues
Staff always respectful and prompt with servicing.
Recommended
John B. from Devino's Watertown Hyundai responded on 05/24/2017
THANK YOU FOR THE REVIEW MARGOT.
UNFORTUNATELY THE MOTOR IS STILL ON BACKORDER.
LOOKS LIKE THE ORDER WAS SENT IN AT THE END OF FEBRUARY.
USUALLY TAKES 3 TO 4 MONTHS. SORRY FOR ALL THE TURNAROUND AS WELL. BOTH THE CONCERN ARE NOTHING I CAN CONTROL. LOOK FORWARD TO MEETING YOU SOON.

THANKS
Verified Customer
2015 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2017 Category: Service
na
na
Recommended
John B. from Devino's Watertown Hyundai responded on 05/24/2017
THANK YOU FOR THE REVIEW JAMES

FROM THE SERVICE TEAM AT WATERTOWN HYUNDAI!!!
KZ
Kathryn Z.
Waterbury, CT
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2017 Category: Service
Everyone was very attentive.
Everything was very smoothly and the car was ready when promisded.
Recommended
John B. from Devino's Watertown Hyundai responded on 05/23/2017
THANK YOU FOR THE GREAT 5 STAR REVIEW!!!!!


FROM THE SERVICE TEAM AT WATERTOWN HYUNDAI
Verified Customer
2017 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2017 Category: Service
quick general service
better now with new manager
Recommended
John B. from Devino's Watertown Hyundai responded on 05/23/2017
THANK YOU FOR THE GREAT REVIEW!!!!


FROM THE TEAM AT WATERTOWN HYUNDAI!!
JD
Joan D.
Waterbury, CT
2011 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2017 Category: Service
Usually don't use a dealer...
I usually go to a neighborhood garage for oil changes etc., but there was a problem getting an appointment once so I came here, and have been coming back regularly. I do find the prices are higher, but the convenience of setting up the appointment online is a plus.
Recommended
John B. from Devino's Watertown Hyundai responded on 05/23/2017
THANK YOU FOR THE 5 STAR REVIEW!!!!

FROM THE TEAM AT WATERTOWN HYUNDAI!!

SEE YOU NEXT SERVICE.
RT
Richard T.
Litchfield, CT
2011 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2017 Category: Service
Easy to enter and waiting area was comfortable
Staff were great and will use again
Recommended
John B. from Devino's Watertown Hyundai responded on 05/23/2017
THANK YOU FOR THE GREAT 5 STAR REVIEW.

FROM THE SERVICE TEAM AT WATERTOWN HYUNDAI.
Verified Customer
Woodbury, CT
2007 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2017 Category: Service
Great Customer Service
They were very helpful and curteous. I would buy my next Hyundai there.
Recommended
John B. from Devino's Watertown Hyundai responded on 05/23/2017
THANK YOU FOR THE GREAT 5 STAR REVIEW!!!!!


FROM THE TEAM AT WATERTOWN HYUNDAI.
DS
Dina S.
Southbury, CT
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2017 Category: Service
Efficiency
Very clean. Efficient
Recommended
John B. from Devino's Watertown Hyundai responded on 05/22/2017
THANK YOU FOR THE GREAT 5 STAR REVIEW!!!!

SEE YOU NEXT SERVICE. 
MS
Migdalia S.
Naugatuck, CT
2014 Hyundai Sonata
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/20/2017 Category: Service
Not truthful
Should have notice the vehicle had brand new tires.
John B. from Devino's Watertown Hyundai responded on 05/22/2017
SORRY TO HEAR THAT, MY TECHS ARE TRAINED TO CHECK OVER YOUR WHOLE VEHICLE. I UNDERSTAND YOU PURCHASED TIRES ALMOST 3 MONTHS AGO. HYUNDAI RECOMMENDS TIRE ROTATIONS EVERY OTHER SERVICE. SORRY AGAIN AND I WOULD LOVE TO SPEAK TO YOU ABOUT YOUR EXPERIENCE.  

THANKS
JOHN BARA
SERVICE MANAGER
PC
Peter C.
Prospect, CT
2015 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2017 Category: Service
Friendly people
Anyone that purchased a Hyundai should use the sevice
Recommended
John B. from Devino's Watertown Hyundai responded on 05/22/2017
THANK YOU FOR THE GREAT 5 STAR REVIEW!!!!


FROM THE SERVICE TEAM AT WATERTOWN HYUNDAI!!!


SEE YOU NEXT SERVICE

DC
Domenic C.
Seymour, CT
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2017 Category: Service
Devino's is a great dealership,I would reccomend them to anyone
Devino's is a great dealership,I would recommend them to anyone,I am very satisfied with everything,Donald my auto advisor and Tony the mechanic who serviced my car.
Recommended
John B. from Devino's Watertown Hyundai responded on 05/19/2017
THANKS FOR THE GREAT 5 STAR REVIEW!!!!!

FROM THE TEAM AT WATERTOWN HYUNDAI
RD
Robin D.
Woodbury, CT
2015 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2017 Category: Service
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h
Recommended
John B. from Devino's Watertown Hyundai responded on 05/18/2017
Thank you for the great 5 star review!!!!

See you next service
TC
Thomas C.
Waterbury, CT
2009 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2017 Category: Service
Like the video
The video of the inspection is a nice touch.
Recommended
John B. from Devino's Watertown Hyundai responded on 05/18/2017
THANK YOU FOR THE GREAT 5 STAR REVIEW!!!!!


FROM THE TEAM AT WATERTOWN HYUNDAI
MF
Manuel F.
Naugatuck, CT
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2017 Category: Service
clean, nice employees, time of service
very satisfied with service
Recommended
John B. from Devino's Watertown Hyundai responded on 05/17/2017
THANK YOU FOR THE GREAT REVIEW!!!!

SEE YOU NEXT SERVICE!!!