Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

1643 Reviews

ReScore Reviews™ (54)

ReScore
Overall Rating 4.6851861/5Overall Rating 4.6851861/5Overall Rating 4.6851861/5Overall Rating 4.6851861/5rating 4.6851861
Original
Overall Rating 2.05556/5Overall Rating 2.05556/5rating 2.05556rating 2.05556rating 2.05556
94% Would Recommend
100% Business Response
Latest Review about 8 hours ago

Reviews


JS
Josephine S.
Greenville, SC
2012 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Service May 21
Service people always seem to really care about my needs. Very friendly.

Anonymous avatar
Verified Customer
Simpsonville, SC
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Good experience
Pleased with service

WG
William G.
Greenville, SC
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Timely manner - friendly staff and professional
will recommend Hyundai to friends and family.

Anonymous avatar
Verified Customer
Fountain Inn, SC
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Service
They finish the service faster then other dealership I have used.
JOSHUA C L. from Dick Smith Hyundai responded on 05/24/2018

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com


AK
Arnold K.
Simpsonville, SC
2013 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
They do what they say
The service department always gets me in and out on a timely basis.
JOSHUA C L. from Dick Smith Hyundai responded on 05/24/2018

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com


HD
Henrique Santos D.
Simpsonville, SC
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Nice
Good service, Nice people.
JOSHUA C L. from Dick Smith Hyundai responded on 05/24/2018

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com


LM
Lisa M.
Greer, SC
2015 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Service
Wait time is good. Friendly staff . Can get my appointment pretty quick.
JOSHUA C L. from Dick Smith Hyundai responded on 05/24/2018

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com


GH
George H.
Simpsonville, SC
2018 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Consistently great
I have had four Hyundai autos and Dick Smith service department has taken care of all of them with consistently outstanding results. I have never had a problem.
JOSHUA C L. from Dick Smith Hyundai responded on 05/24/2018

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com


JI
James I.
Greenville, SC
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Service advisor
Jason ambercrombie is always very helpful and thorough. And I’m in and out in no time.
JOSHUA C L. from Dick Smith Hyundai responded on 05/24/2018

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com


WR
William R.
Williamston, SC
2017 Hyundai Santa Fe S
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2018 Category: Service
Hyundai Santa Fe
It is ridiculous to charge $25 to patch a tire. Tire shops on charge $8 to $10 for a tire repair. The only reason I had it patched is because I did not want to drive on the interstate with a nail in a tire!!!!
JOSHUA C L. from Dick Smith Hyundai responded on 05/24/2018

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!!Josh LooperService and Parts Director (864) 284-7762joshlooper@dicksmith.com


RG
Robert G.
Simpsonville, SC
2013 Hyundai Sonata Hyb
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Excellent Service Writer (Haylee)
I received the best service on my Hyundai Sonta Hybrid! It all started with my Service writer HAYLEE!!!! She was very easy to work with and even text me during work hours regarding some questions about the car. Thank you for your attention and servise. I will be back to se Haylee.
JOSHUA C L. from Dick Smith Hyundai responded on 05/24/2018

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com


MS
Maxine S.
Simpsonville, SC
2016 Hyundai Santa Fe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2018 Category: Service
Communication
Communication should be improved. No explanation of the inspection findings. Service completed timely, and price was reasonable.
HAYLEE N C. from Dick Smith Hyundai responded on 05/21/2018

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com


Anonymous avatar
Verified Customer
Simpsonville, SC
2015 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/17/2018 Category: Service
Service review
Good communication and timely service
HAYLEE N C. from Dick Smith Hyundai responded on 05/18/2018

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com


LT
Leslie T.
Duncan, SC
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Great dealership
Love the people
HAYLEE N C. from Dick Smith Hyundai responded on 05/18/2018

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com


ER
Elizabeth R.
Simpsonville, SC
2016 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
i love Dick smith hyundai
I feel like family and won’t go anywhere else weather it be a new or used purchase or just for service. I’m hooked on Dick smith till I die
HAYLEE N C. from Dick Smith Hyundai responded on 05/17/2018

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com


LA
Lori A.
Simpsonville, SC
2014 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Thanks
Thanks for a great job!
HAYLEE N C. from Dick Smith Hyundai responded on 05/16/2018

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com


HM
Herbert M.
Greenville, SC
2018 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2018 Category: Service
confusing fill in since Your Review says it all.
Overall service. employees seem very interested in your satisfaction, Building is built for convenience to customers.,
HAYLEE N C. from Dick Smith Hyundai responded on 05/16/2018

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com


Anonymous avatar
Verified Customer
Simpsonville, SC
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Warm and friendly
Yes I would the car has a very good performanc. It seems like when you come to buy a car they make you feel your leaving there with one. My last visit you saw to it that I did not have to spend the entire morning there. Thank you & thank you for that
HAYLEE N C. from Dick Smith Hyundai responded on 05/16/2018

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com


RP
Richard P.
Greenville, SC
2011 Hyundai Genesis
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2018 Category: Service
Excellent Service Advisor but not sure vehicle issues resolved
My service advisor, Haylee Dierickx, made my experience positive even though I am not completely sure the my car issued were resolved.
HAYLEE N C. from Dick Smith Hyundai responded on 05/15/2018

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com


LP
Linda P.
Simpsonville, SC
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
They listen
Mostly I just have planned maintenance but on the occasion I have a conservative they listen then fix
HAYLEE N C. from Dick Smith Hyundai responded on 05/15/2018

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com