ReScore Reviews™ (47)

ReScore
Overall Rating 4.6595743/5Overall Rating 4.6595743/5Overall Rating 4.6595743/5Overall Rating 4.6595743/5rating 4.6595743
Original
Overall Rating 2.12766/5Overall Rating 2.12766/5rating 2.12766rating 2.12766rating 2.12766
94% Would Recommend
100% Business Response
Latest Review about 8 hours ago
Tanya L. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Great service. It will be helpful to have a loaner vechile available. The drinks were not replenished and others were left empty handed.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/17/2017 07:09 PM
Shelley M. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Waiting area was very accomodating."
My first time getting my new car serviced. Very pleased with the job and my car wash.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 03:29 PM
Tammy M. on 10/17/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Service"
Dick Smith Hyundai consistently and pervasively provide 'top notch' customer service.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/17/2017 06:31 AM
David P. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exactly as agreed."
Good.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/17/2017 04:32 AM
Edward S. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
I always get my oil changed here and they always do a good job
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 10:46 AM
Verified Customer on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"promptness, efficiency"
Will be moving from Greenville to Williamsburg, Virginia, in a few weeks -- the reason for my "not likely" to return response regarding my next service visit. Will miss Dick Smith Hyundai!
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/13/2017 06:26 PM
Kathleen T. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly "
Personal service and accomadatting .
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/13/2017 05:56 PM
Latonya S. on 10/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Efficiency "
Ran smoothly
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/13/2017 04:38 PM
Timothy C. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome"
They were awesome at this dealership. MUCH better experience than we had at Hyundai of Greer
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/13/2017 03:32 PM
Verified Customer on 10/13/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"They attended me quickly and I trusted them."
I had a front brake job done. I wished I had asked to see the brake pads before they were replaced. I didn't sense any difference after they put them on and maybe I could have gone a while longer since I don't drive much at all.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/13/2017 07:32 AM
Frederick S. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Please Us"
Once again Dick Smith did an excellent job servicing my Hyundai Santa Fe. Have had all my services done they're up to my current hundred thousand miles. They've never let me down yet. I never feel as though they're trying to upsell service, they're always happy to do just what I need and I am very comfortable with their advice.
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/11/2017 11:04 AM
Joshua c L. at Dick Smith Hyundai responded on 10/13/2017

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com

Verified Customer on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Great Service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/03/2017
Service Type: Repair
Review Created: 10/10/2017 09:59 AM
Joshua c L. at Dick Smith Hyundai responded on 10/10/2017

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com

Verified Customer on 10/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Auto service"
Could have done a better inspection of my vehicle
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/09/2017 03:15 PM
Joshua c L. at Dick Smith Hyundai responded on 10/10/2017

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com

Yasmin K. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exceptional service"
I am pleased with the service
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/09/2017 11:04 AM
Joshua c L. at Dick Smith Hyundai responded on 10/10/2017

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com

Verified Customer on 10/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil and Maintenance "
Good service
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/02/2017
Service Type: Repair
Review Created: 10/08/2017 07:43 PM
Joshua c L. at Dick Smith Hyundai responded on 10/09/2017

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com

Verified Customer on 10/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly and quick service "
Fast service, friendly, and very accommodating to my needs
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/08/2017 05:27 PM
Joshua c L. at Dick Smith Hyundai responded on 10/09/2017

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com

Verified Customer on 10/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Recall service"
They fixed what was required in a timely fashion.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/30/2017
Service Type: Repair
Review Created: 10/07/2017 12:58 PM
Joshua c L. at Dick Smith Hyundai responded on 10/09/2017

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com

Verified Customer on 10/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people "
Fantastic timely service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/30/2017
Service Type: Repair
Review Created: 10/07/2017 11:21 AM
Joshua c L. at Dick Smith Hyundai responded on 10/09/2017

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com

Paul G. on 10/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The People"
Everybody is great. My special recognition to Richard Canova!
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/05/2017 05:04 PM
Joshua c L. at Dick Smith Hyundai responded on 10/06/2017

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com

Verified Customer on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient "
Friendly
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/02/2017
Service Type: Maintenance
Review Created: 10/04/2017 04:56 PM
Joshua c L. at Dick Smith Hyundai responded on 10/06/2017

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com

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