Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

2076 Reviews

ReScore Reviews™ (63)

ReScore
Overall Rating 4.7142833/5Overall Rating 4.7142833/5Overall Rating 4.7142833/5Overall Rating 4.7142833/5rating 4.7142833
Original
Overall Rating 2.11111/5Overall Rating 2.11111/5rating 2.11111rating 2.11111rating 2.11111
94% Would Recommend
100% Business Response
Latest Review about 14 hours ago

Reviews


LR
Luz R.
Greer, SC
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
.
service personel always friendly and interested to do the right thing, waiting area always spotless and comfortable..

Verified Customer
Simpsonville, SC
2016 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Fair and Fast
Prices are fair and service is fast

Verified Customer
Moore, SC
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Super helpful
The staff is always there to help and explain everything.

Verified Customer
Greenville, SC
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Easy to work with
Able to get a convenient appt. time, the shuttle helps as well when you don't have time to wait. Everything is explained well.

MA
Mike A.
Fountain Inn, SC
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
service
got in and out in a hour
BRITTNEY M V. from Dick Smith Hyundai responded on 01/18/2019

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Brittney Valente
Customer Relations Manager
864-284-7778

BD
Bonnie D.
Simpsonville, SC
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Excellent Service
Prompt and excellent service. Nice folks to deal with.
BRITTNEY M V. from Dick Smith Hyundai responded on 01/18/2019

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Brittney Valente
Customer Relations Manager
864-284-7778

DO
Domingos O.
Greenville, SC
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Job well done
Experts at what they do.
BRITTNEY M V. from Dick Smith Hyundai responded on 01/16/2019

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Brittney Valente
Customer Relations Manager
864-284-7778

SR
Scott R.
Simpsonville, SC
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Continued great service
On my fifth vehicle and each has been serviced at Dick Smith. Josh the Service Manager runs a great group of folks.
BRITTNEY M V. from Dick Smith Hyundai responded on 01/16/2019

KMHDH4AE4FU224185

Brittney Valente
Customer Relations Manager
864-284-7778
BRITTNEY M V. from Dick Smith Hyundai responded on 01/16/2019

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Brittney Valente
Customer Relations Manager
864-284-7778

DH
Deborah H.
Easley, SC
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
30,000 service
Performed as described and in good time.
BRITTNEY M V. from Dick Smith Hyundai responded on 01/14/2019

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Brittney Valente
Customer Relations Manager
864-284-7778

ES
Edward S.
Greenville, SC
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Oill change
Excellent as usual
BRITTNEY M V. from Dick Smith Hyundai responded on 01/14/2019

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Brittney Valente
Customer Relations Manager
864-284-7778

WJ
Wilbur J.
Greer, SC
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Considerate, prompt service
After having some warranty work done, something seemed wrong with my air system. They took us right in the next morning and diagnosed the problem quickly. Before returning my car, they detailed it. It was better any many ways after our visit. I also appreciate how they stick with you...my Sonata is 7 years old, and I still get the same friendly service that I did in 2012.
BRITTNEY M V. from Dick Smith Hyundai responded on 01/14/2019

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Brittney Valente
Customer Relations Manager
864-284-7778

JT
Judith T.
Piedmont, SC
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Excellent service
I am always satisfied with the service I receive here. They are always professional and courteous.
BRITTNEY M V. from Dick Smith Hyundai responded on 01/14/2019

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Brittney Valente
Customer Relations Manager
864-284-7778

Verified Customer
Greenville, SC
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Great customer service!
Customer service was great. I took my car in for recall check and they were able to fix everything in a timely manner.
BRITTNEY M V. from Dick Smith Hyundai responded on 01/14/2019

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Brittney Valente
Customer Relations Manager
864-284-7778

Verified Customer
Simpsonville, SC
2016 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Excellent Service
Service was prompt, and as expected as it always is. Get all service done at Dick Smith.
BRITTNEY M V. from Dick Smith Hyundai responded on 01/11/2019

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Brittney Valente
Customer Relations Manager
864-284-7778

DF
Dawn F.
Greenville, SC
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Very professional
Professional staff
BRITTNEY M V. from Dick Smith Hyundai responded on 01/11/2019

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Brittney Valente
Customer Relations Manager
864-284-7778

Verified Customer
Greenville, SC
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Wonderful service,
Always checks everything so I know my car is running at top grade all the time.
BRITTNEY M V. from Dick Smith Hyundai responded on 01/11/2019

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Brittney Valente
Customer Relations Manager
864-284-7778

PA
Phillip A.
Simpsonville, SC
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Friendly
Good work
BRITTNEY M V. from Dick Smith Hyundai responded on 01/11/2019

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Brittney Valente
Customer Relations Manager
864-284-7778

Verified Customer
Greenville, SC
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Service
Prompt courteous service in a timely fashion. Thank you.
BRITTNEY M V. from Dick Smith Hyundai responded on 01/10/2019

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Brittney Valente
Customer Relations Manager
864-284-7778

Verified Customer
Simpsonville, SC
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2019 Category: Service
Recall and service
The staff is always helpful and get the work done in a reasonable amount of time. Having the shuttle service is very helpful. I miss the free sodas.
BRITTNEY M V. from Dick Smith Hyundai responded on 01/07/2019

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Brittney Valente
Customer Relations Manager
864-284-7778

Verified Customer
Seneca, SC
2015 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/04/2019 Category: Service
Maintenance recall
Slightly longer service time but recall work completed
JOSHUA C L. from Dick Smith Hyundai responded on 01/04/2019

Mrs/Ms. Gibbons, 

Thank you for completing the survey. We value your assessment very much and it is a necessary part of growing our business. I apologize for your extended wait time. please feel free to contact me by phone or email if you have any further issues you would like me to address. 

Josh Looper 
Parts and Service Manager 
Dick Smith Hyundai 
(864) 363-8035 
joshlooper@dicksmith.com