ReScore Reviews™ (50)

ReScore
Overall Rating 4.6599998/5Overall Rating 4.6599998/5Overall Rating 4.6599998/5Overall Rating 4.6599998/5rating 4.6599998
Original
Overall Rating 2.12/5Overall Rating 2.12/5rating 2.12rating 2.12rating 2.12
94% Would Recommend
100% Business Response
Latest Review about 9 hours ago
Verified Customer on 01/17/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Review"
No comment
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/17/2018 04:30 PM
John F. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fixing an Annoying Burned Out Running Light"
Basic service- took it in on appt and it was done in 15min. Did not waste time and very pleased
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/17/2018 11:46 AM
Benjamin H. on 01/17/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great And Friendly Service, Unfortunately My Problem Was Not Resolved"
DickSmith has been very friendly and given me great quality service, unfortunately I had a problem with my Elantra that wasn’t resolved. I blame this on Hyundai and the poor build quality. It appears that something is coming loose in my windshield/front dash area, but no one was able to find the problem. I will probably never buy a Hyundai again due to this issue, but I didn’t want to give the dealer a bad review.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 11:42 AM
Verified Customer on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Friendly service.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/17/2018 07:29 AM
Jody P. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast Service"
The service department is very efficient and friendly.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 01:26 PM
David G. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They are very professional"
Jason service manager was very helpful,got right to the problem..vehicle is A1
Vehicle: 2005 Hyundai Tucson
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/16/2018 11:09 AM
Marta C. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Department"
My car has always been serviced timely. The staff is courteous and has answered all of my concerns.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/15/2018 05:06 PM
Joshua c L. at Dick Smith Hyundai responded on 01/16/2018

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com

Verified Customer on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Friendly fast service.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/14/2018 01:56 PM
Joshua c L. at Dick Smith Hyundai responded on 01/15/2018

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com

James F. on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast Service"
I called in late on a Thursday to have a tire patched and they were able to get it scheduled the very next day.....
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/14/2018 06:22 AM
Joshua c L. at Dick Smith Hyundai responded on 01/15/2018

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com

Kathryn M. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Good service and great employees.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/13/2018 01:08 PM
Joshua c L. at Dick Smith Hyundai responded on 01/15/2018

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com

Laura P. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great People"
Very fine people in the service department — knowledgable and caring
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/13/2018 06:24 AM
Joshua c L. at Dick Smith Hyundai responded on 01/15/2018

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com

Verified Customer on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Confidence "
I don’t feel like the group is just looking for another service check mark. Chris King has been great to work with and feel confident that he has me and my car in his best interests. Being a single female and, honestly, not a lot of knowledge about cars, I don’t think they are suggesting unnecessary work. Thank you.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/12/2018 05:36 PM
Joshua c L. at Dick Smith Hyundai responded on 01/15/2018

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com

Kent M. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They do it right"
Dick Smith Hyundai does the job right the first time everyone
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/10/2018 06:24 PM
Joshua c L. at Dick Smith Hyundai responded on 01/11/2018

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com

Sharad V. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendliness "
Up to now good
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 12/29/2017
Service Type: Repair
Review Created: 01/10/2018 02:06 PM
Joshua c L. at Dick Smith Hyundai responded on 01/11/2018

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com

Lawrence G. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
My accent was quickly looked and and serviced. I was contacted prior to any work done. Overall good experience. Thanks!
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 01/06/2018
Service Type: Maintenance
Review Created: 01/10/2018 03:23 AM
Joshua c L. at Dick Smith Hyundai responded on 01/11/2018

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com

Verified Customer on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and helpful staff."
The service dept. goes out of their way to take care of all your needs. Friendly and accomodating.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/04/2018
Service Type: Maintenance
Review Created: 01/08/2018 12:50 PM
Joshua c L. at Dick Smith Hyundai responded on 01/11/2018

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com

Benjamin D. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People listen and respond to my needs as well as offer suggestions."
Had a unique situation that ended with satisfaction. Sales, parts, and service department manager all did their job to resolve the problem .
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/08/2018 04:21 AM
Joshua c L. at Dick Smith Hyundai responded on 01/08/2018

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com

Sheila D. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Smd"
Enjoy my Sonota
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 12/29/2017
Service Type: Repair
Review Created: 01/05/2018 07:48 PM
Joshua c L. at Dick Smith Hyundai responded on 01/08/2018

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com

Thomas O. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Never a long wait"
I never feel as though I am waiting too long. Everyone very courteous.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/05/2018 07:25 PM
Joshua c L. at Dick Smith Hyundai responded on 01/08/2018

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com

Katherin S. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Serice"
Chris was awesome. Super friendly knowledgeable and I. Great job reviewing everything that was done and what was going to be needed done on the next service visit
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/02/2018
Service Type: Maintenance
Review Created: 01/05/2018 07:13 PM
Joshua c L. at Dick Smith Hyundai responded on 01/08/2018

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Josh Looper

Service and Parts Director

(864) 284-7762

joshlooper@dicksmith.com

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