business image

Direct Tire & Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(587 Reviews)
88

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
4.0
ReScore Average
88
Net Promoter Score ®

Business Details

About

At Direct Tire & Auto Service, we will get your vehicle back on the road. We will earn your trust with service excellence, smart value and our emphasis on convenience. For years, we've been servicing Watertown, MA and the surrounding areas. At Direct Tire & Auto Service, we will get your vehicle back on the road. We will earn your trust with service excellence, smart value and our emphasis on convenience. For years, we've been servicing Watertown, MA and the surrounding areas.

Categories
Auto Maintenance, Auto Repair, Tire Sales and Repair
Contact
(617) 923-1800

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
126 Galen Street Watertown, MA 02472
Direct Tire & Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(587 Reviews)

BD
gravatar
BOB D.
Lynn, MA
2009 Honda HONDA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Excellent service at Direct Tire in Watertown
I had not been to Direct Tire since the Peabody location was taken over by Sullivan tire (in 2021 I think). Sullivan tire has been hit or miss. I have stopped using them completely. So I traveled to Watertown, from Lynn, for new tire mount and balance (the mechanic also cleaned up my old steel wheels!). Bottom line is this: excellent mechanic work AND excellent front office service. Too bad about the Peabody location.
Clark G., Controller from Direct Tire & Auto Service responded on 05/04/2025 07:23 AM

We appreciate you taking the trip to Watertown for us! We're delighted you enjoyed both our mechanic's work and front office service—your wheels will thank you!

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