business image

Direct Tire & Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(593 Reviews)
88

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
4.0
ReScore Average
88
Net Promoter Score ®

Business Details

About

At Direct Tire & Auto Service, we will get your vehicle back on the road. We will earn your trust with service excellence, smart value and our emphasis on convenience. For years, we've been servicing Watertown, MA and the surrounding areas. At Direct Tire & Auto Service, we will get your vehicle back on the road. We will earn your trust with service excellence, smart value and our emphasis on convenience. For years, we've been servicing Watertown, MA and the surrounding areas.

Categories
Auto Maintenance, Auto Repair, Tire Sales and Repair
Contact
(617) 923-1800

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
126 Galen Street Watertown, MA 02472
Direct Tire & Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(593 Reviews)

AS
gravatar
ALAN S.
Brookline, MA
2012 Toyota TOYOTA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2025
verified customerVerified Customer
10
40 years and counting.....
I've been coming here for 40 years vs "the dealer" and I won't turn back!

I arrived early and they took me early, even with a huge schedule. I was ready to leave my car for the day, but I didn't need to. In at 8:15, out by 10:30 for basic semi-annual maintenance, oil lube filter, tires, brakes, fluids, battery, etc.

My battery was 5 years old and was beginnning to show signs of wear/tear, corrosion build up, maximum capacity below 90%. I had it swapped out, having once experienced an older battery in the dead of winter that would not start my car.

My car is a 2012 Camry with 82,000 miles and I expect to keep it for a long long time. at my age, I said when I bought the car that this is the last new car I'll ever own. I believe in Direct Tire that this will hold true.
Clark G., Controller from Direct Tire & Auto Service responded on 12/24/2025 09:00 AM

It's great to hear that we've earned your loyalty after all these years! Sounds like your Camry is in the best of hands for many miles to come.  Really appreciate you taking the time to leave this very detailed, lovely response.  Thanks so much!

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