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Direct Tire & Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(696 Reviews)
89
Write a Review

Score Details

5 stars
92%
4 stars
4%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
4.0
ReScore™ Average
89
Net Promoter Score ®

Business Details

About

At Direct Tire & Auto Service, we will get your vehicle back on the road. We will earn your trust with service excellence, smart value and our emphasis on convenience. For years, we've been servicing Watertown, MA and the surrounding areas. At Direct Tire & Auto Service, we will get your vehicle back on the road. We will earn your trust with service excellence, smart value and our emphasis on convenience. For years, we've been servicing Watertown, MA and the surrounding areas.

Categories
Auto Maintenance, Auto Repair, Tire Sales and Repair
Contact
(617) 923-1800
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
126 Galen Street Watertown, MA 02472
Get Directions
Direct Tire & Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(696 Reviews)
Write a Review
Recent Reviews
RG
gravatar
RICHARD G.
Jamaica Plain, MA
1993 Saab SAAB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2026
verified customerVerified Customer
10
Excellent recommendation and service.
A top rated tire manufacturer, discontinued making all season tires for my particular wheel size. I spoke with Doug about tire options and I went with his recommendation.The next day, I completed a 1,400 mile roadtrip in 2 days. The tires performed exactly as Doug and Clark had mentioned. The service team did a magnificent job of mounting and balancing the new tires. My highway drive was smooth and secure, at all speeds ! My old car felt anew.
Thanks to the owner and entire staff for their attention to detail, customer care and knowledgable service.
Clark G., Controller from Direct Tire & Auto Service responded on 05/04/2026 06:20 AM

So great to hear!  Thanks for the kind words and we're glad your trip was smooth sailing!

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