At Direct Tire & Auto Service, we will get your vehicle back on the road. We will earn your trust with service excellence, smart value and our emphasis on convenience. For years, we've been servicing Watertown, MA and the surrounding areas. At Direct Tire & Auto Service, we will get your vehicle back on the road. We will earn your trust with service excellence, smart value and our emphasis on convenience. For years, we've been servicing Watertown, MA and the surrounding areas.
Verified CustomerMr. Baez, I've read your Google review with a bit more detail, and I am so very sorry to hear of your experience. I hope you understand, this is not what we strive for and not what our reputation is built on. Doug is off this week, but I will chat with Rick first thing about what went on. Love to get an opportunity for a second chance.
Greetings, I have read your Google review with a bit more detail, and I am very disappointed to hear of what happened. I hope you understand that our reputation is built on excellent customer service and to hear of such a serious breach is very disappointing. Doug is off this week, but I will be chatting with Rick first thing about what happened. I can assure you if you were to give us a second opportunity, very experience would be very different.