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Direct Tire & Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(861 Reviews)
89
Write a Review

Score Details

5 stars
92%
4 stars
4%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
4.0
ReScore™ Average
89
Net Promoter Score ®

Business Details

About

At Direct Tire & Auto Service, we will get your vehicle back on the road. We will earn your trust with service excellence, smart value and our emphasis on convenience. For years, we've been servicing Watertown, MA and the surrounding areas. At Direct Tire & Auto Service, we will get your vehicle back on the road. We will earn your trust with service excellence, smart value and our emphasis on convenience. For years, we've been servicing Watertown, MA and the surrounding areas.

Categories
Auto Maintenance, Auto Repair, Tire Sales and Repair
Contact
(617) 923-1800
Visit Website
Opening in 27 minutes
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
126 Galen Street Watertown, MA 02472
Get Directions
Direct Tire & Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(861 Reviews)
Write a Review
Recent Reviews
DS
gravatar
DANIEL S.
MA
2016 Volvo VOLVO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2026
verified customerVerified Customer
10
Tire switch-over to snows
All want well (as expected).
Clark G., Controller from Direct Tire & Auto Service responded on 11/08/2026 11:47 AM

We’re glad everything went smoothly for you and that we met your expectations. Thank you for trusting us with your Volvo.

Offers and Posts
Glad to hear the positive vibes! 🚗✨ When it comes to car care, Bob's got all the feels! Stop by anytime—we promise to keep your ride happy! #DirectTireAndAuto #CarCareMagic
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We appreciate your understanding when that glitch popped up! 🚗🔧 Our team is always ready to jump into action and fix things up. Thanks for trusting Direct Tire & Auto Service for your auto maintenance needs! 🙌 #CustomerCare #AutoService
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We're thrilled to hear that your experience was easy-peasy! 🚗💨 Making appointments and getting timely updates is what we strive for. Thanks for trusting us with your ride! Remember, happy cars make happy drivers! 😄 #DirectTire #AutoServiceExcellence
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We're sorry we couldn't pinpoint that pesky sound this time, but we appreciate your patience and trust in our team. We’ll be ready to tackle it for you when it decides to make a grand return! 🚗🔧 #WeGotYou #DirectTireAutoService
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We're thrilled to hear that Susan and Doug helped you roll out happy and satisfied! 🚗✨ At Direct Tire & Auto Service, we're all about positive experiences (and smooth rides). Swing by anytime for more tire-ific service! #CustomerLove #DirectTire
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We're thrilled to have been a part of your 2006 Honda's journey! 🚗💨 From tire changes to recycling, we're here for all your auto needs. Thanks for your long-standing trust and support! We promise to keep rolling with great service! 😊 #Grateful #DirectTire
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We’re glad we could plug that tire quickly! 🚗✨ Our friendly team is always here to keep you rolling smoothly. Thanks for choosing us—no tire troubles, just happy travels! 😄 #DirectTire #TireService
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Thanks for choosing Direct Tire & Auto! We're thrilled that our speedy replies and friendly service made your experience a breeze. 🛠️ Welcome to the family—where every tire change is a cause for celebration! 🎉 #AutoCare #CustomerLove
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