Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

610 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.75/5Overall Rating 2.75/5rating 2.75rating 2.75rating 2.75
94% Would Recommend
100% Business Response
Latest Review about 22 hours ago

Reviews


Verified Customer
Beaver Dam, KY
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Service
They kept in touch even with a text. My car was done in a quick time. Everyone was friendly
Taylor L B., Service Manager from Don Moore Hyundai responded on 02/15/2019

We are happy to hear you were pleased with your service visit. Thank you for your business!

Taylor Bennett
Service Manager
(270)686-5555 Ext. 253

Verified Customer
Utica, KY
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Staff always friendly and courteous
Staff always friendly and call regarding services before being completed.
Taylor L B., Service Manager from Don Moore Hyundai responded on 02/14/2019

Thank you for the 5 stars! We appreciate you and your business! 

Taylor Bennett
Service Manager
(270)686-5555 Ext. 253

VC
Vickie C.
Owensboro, KY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
m
if I wanted to comment further I would have
Taylor L B., Service Manager from Don Moore Hyundai responded on 02/13/2019

Thank you for the survey and for being a loyal customer. We appreciate you and your business!

Taylor Bennett
Service Manager
(270)686-5555 Ext. 253

HS
Herbert S.
Evansville, IN
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2019 Category: Service
Very Good Dealership
Have only been to two Hyundai dealers and this one is the best by far.This is why I will drive 50 miles instead 9 miles.
Taylor L B., Service Manager from Don Moore Hyundai responded on 02/12/2019

Thank you for the review, and for your service! 

Taylor Bennett
Service Manager
(270)686-5555 Ext. 253

SC
Scott C.
Owensboro, KY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Scott C.
I moved to town last fall and have received great service the two occasions I have taken my Santa Fe Sport in to your dealership.
Taylor L B., Service Manager from Don Moore Hyundai responded on 02/12/2019

We are happy to hear that you have received great service. Thank you for choosing us to service your vehicle!

Taylor Bennett
Service Manager
(270)686-5555 Ext. 253

CO
Charlotte O.
Owensboro, KY
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Good review
Staff is friendly, work is done promptly, waiting area is clean
Taylor L B., Service Manager from Don Moore Hyundai responded on 02/05/2019

Thank you for taking the survey and for your business!

Taylor Bennett
Service Manager
(270)686-5555 Ext. 253

GS
Greg S.
Owensboro, KY
2012 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Expectation Exceeded!
From buying the car to having service work done, Don Moore Hyundai has always taken great car of me. The staff is very friendly and answered any questions I had about the vehicle and any work needed to be done. (Just recalls so far) Taylor in service does an outstanding job as well as Roger in sales. Will gladly return when needed in the future! Thanks for everything!
Taylor L B., Service Manager from Don Moore Hyundai responded on 02/05/2019

Thank you, Greg, for the great review! We, as a dealership, appreciate you and your business!

Taylor Bennett
Service Manager
(270)686-5555 Ext. 253

Verified Customer
Lewisport, KY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Service is great.
Service is great.
Taylor L B., Service Manager from Don Moore Hyundai responded on 02/05/2019

Thank you for taking the survey, and I am happy to hear that you were satisfied with your service!

Taylor Bennett
Service Manager
(270)686-5555 Ext. 253

MC
Michael C.
Owensboro, KY
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019 Category: Service
Quick and dependable service.
The staff is very friendly and the service is done in a timely manner.
Taylor L B., Service Manager from Don Moore Hyundai responded on 01/30/2019

Thank you for the great review and your service!

Taylor Bennett
Service Manager
(270)686-5555 Ext. 253

LG
Linda G.
Lewisport, KY
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Service
Friendly
Fast and efficient
Taylor L B., Service Manager from Don Moore Hyundai responded on 01/30/2019

Thank you for completing our survey! We appreciate you!

Taylor Bennett
Service Manager


TL
Tammy L.
Owensboro, KY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Service
Fast and very efficient
Very satisfied
Taylor L B., Service Manager from Don Moore Hyundai responded on 01/30/2019

We are happy to hear you were completely satisfied with your service. Thanks for your business!

Taylor Bennett
Service Manager


DG
Donald G.
Beaver Dam, KY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2019 Category: Service
Everything went as planned
I took my 2013 Sonata in for a recall and things went great they even got done sooner than planned.
ANITA L R., service manager from Don Moore Hyundai responded on 01/28/2019

THANKS FOR THE GREAT REVIEW

anita revlett
service manager
2706855555
anitarevlett@ mooredeals.com

LS
Leslie S.
Lewisport, KY
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Great
👍
ANITA L R., service manager from Don Moore Hyundai responded on 01/25/2019

thanks for the 5 stars and business

anita revlett
service manager
2706855555
anitarevlett@ mooredeals.com

LG
Lisa G.
Owensboro, KY
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Service Dept.
Great service and great people.
ANITA L R., service manager from Don Moore Hyundai responded on 01/25/2019

thanks for the kind words and business

anita revlett
service manager
2706855555
anitarevlett@ mooredeals.com

MH
Melanie H.
Philpot, KY
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Knowledgeable and efficient
Never have a complaint servicing my car here
ANITA L R., service manager from Don Moore Hyundai responded on 01/21/2019

THANKS FOR THE GREAT REVIEW

anita revlett
service manager
2706855555
anitarevlett@ mooredeals.com

Verified Customer
Calhoun, KY
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/20/2019 Category: Service
Friendly staff
It was fine
ANITA L R., service manager from Don Moore Hyundai responded on 01/21/2019

THANKS FOR THE SURVEY AND AS SOON AS I GET A CAR WILL LET YOU KNOW

anita revlett
service manager
2706855555
anitarevlett@ mooredeals.com

Verified Customer
Whitesville, KY
2012 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Everyone was friendly, professional, and my car was done quicker than expected.
Everyone was friendly, professional, and my car was done quicker than expected.
ANITA L R., service manager from Don Moore Hyundai responded on 01/18/2019

thanks for the great review and for the business

anita revlett
service manager
2706855555
anitarevlett@ mooredeals.com

Verified Customer
Greenville, KY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
All good
Oil change and warranty work scheduled together and all went well.
ANITA L R., service manager from Don Moore Hyundai responded on 01/15/2019

THANKS FOR THE SURVEY AND BUSINESS

anita revlett
service manager
2706855555
anitarevlett@ mooredeals.com

JG
James G.
Owensboro, KY
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2019 Category: Service
Don Moore Hyundai
The service manager called me to offer assistant to satisfy any concerns that I might have re: service.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/15/2019 Category: Service
Service Department - Customer Service
I may return my 2007 Santa Fe for servicing in the future. I will not return my Ford F150 or Jeep Wrangler. The recent level of customer service on my Ford F150 was not acceptable to me.
ANITA L R., service manager from Don Moore Hyundai responded on 01/15/2019

 I apolgize for any problems that you had bad experience on your f150 we do want to make it right i hope that you can rescre us a 5 star on your hyundai this is very important to us thanks for your business

anita revlett
service manager
2706855555
anitarevlett@ mooredeals.com
ANITA L R., service manager from Don Moore Hyundai responded on 01/16/2019

THANK YOU AND I AM WAITING IN PARE WORK FORM FORD STORE TO LOOK AT WILL CALL YOU WHEN I GET IT THANKS

anita revlett
service manager
2706855555
anitarevlett@ mooredeals.com

Verified Customer
Owensboro, KY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
2018 Sonata
They took care of our company car.
ANITA L R., service manager from Don Moore Hyundai responded on 01/14/2019

THANKS FOR THE 5 STARS

anita revlett
service manager
2706855555
anitarevlett@ mooredeals.com