Don Wood Chevrolet Buick Cadillac

Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

298 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
88% Business Response
Latest Review about 5 hours ago

Reviews


Verified Customer
Corning, OH
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Friendly and Prompt
I had never done business with Don Wood prior but had an excellent experience. Staff were professional, friendly, and worked quickly. I was highly satisfied with my experience.

Verified Customer
Logan, OH
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
long time coustmer
great place
Mike M. from Don Wood Chevrolet Buick Cadillac responded on 01/17/2019

Thank you!!


KM
Keith M.
Sugar Grove, OH
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Service dept
Very. Very good
Mike M. from Don Wood Chevrolet Buick Cadillac responded on 01/11/2019

Keith, It's always a pleasure to have you in for a service appointment. 


EN
Eva N.
Logan, OH
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Fast friendly courteous and competent service
I am very satisfied with the service I get each time I take my car in. The staff is always courteous and listen intently to me to make sure they understand what issues I am having with my car. I trust their mechanics and I like that the service manager always takes the time to explain what problems they find and exactly what it will take to fix it.
Mike M. from Don Wood Chevrolet Buick Cadillac responded on 01/09/2019

Eva thank you for the kind words. It's great to always see you and have you a part of our family.


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Sarah S.
New Straitsville, OH
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
They always do exactly what they say they will.
If they tell you they will call, they call. They let you know if you need anything and how much it will cost.
Mike M. from Don Wood Chevrolet Buick Cadillac responded on 01/09/2019

Sarah it's always great to hear kind words. Thank you 


ML
Mark L.
Logan, OH
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Great service
Great friendly service
Mike M. from Don Wood Chevrolet Buick Cadillac responded on 01/07/2019

Thanks you Mark, It's always great to see you


JL
Josh L.
Union Furnace, OH
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2018 Category: Service
.
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Mike M. from Don Wood Chevrolet Buick Cadillac responded on 12/31/2018

Thanks for visiting us Josh!!


CH
Claudia H.
Albany, OH
Chevrolet Trax
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018 Category: Service
Service
Great service
Mike M. from Don Wood Chevrolet Buick Cadillac responded on 12/31/2018

Thank you Claudia. And Happy Holidays!!


Verified Customer
Junction City, OH
Cadillac ATS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018 Category: Service
Factory Recall
Work completed before promised
Mike M. from Don Wood Chevrolet Buick Cadillac responded on 12/31/2018

Thank you for the kind words. Happy Holidays


TS
Thomas S.
Millfield, OH
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018 Category: Service
service on suv
Very prompt with getting job done. Service was good
Mike M. from Don Wood Chevrolet Buick Cadillac responded on 12/20/2018

Thanks Tom for always trusting us. We wish you and your family a Merry Christmas.


JP
James P.
Logan, OH
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018 Category: Service
Impeccable Service & Staff
From each new car purchase to the complete maintenance of my vehicles I have been very well please and will continue to be a customer of Don Wood. Great company and people to deal with.
Mike M. from Don Wood Chevrolet Buick Cadillac responded on 12/19/2018

Thanks Jim, We always enjoy talking with you when you come in. We wish you and your family a Merry Christmas!!


KP
Kortney P.
Logan, OH
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018 Category: Service
A great crew!
I purchase all my vehicles from Don Wood Chevy. Great pricing with no smoke and mirrors. Will be back again. Shaun,Ryan,and Zachary are great to work with. Along with a tremendous service department Mike and Jim will get you taken care of.
Mike M. from Don Wood Chevrolet Buick Cadillac responded on 12/17/2018

Kortney, That's always great to hear. We hope you enjoy your new car. We wish you and your family a Merry Christmas!!


CR
Charles R.
Glouster, OH
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018 Category: Service
new car purchase
I had a great experience with the purchase of my new chevy silverado. Randy malone was great as always. I would come back for sure.
Mike M. from Don Wood Chevrolet Buick Cadillac responded on 12/17/2018

Thank you Charles!!! We hope to see you on your first service visit.


BD
Bill D.
Logan, OH
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
They take care of you.
They take care of everything. Easy to sign up on line.
Mike M. from Don Wood Chevrolet Buick Cadillac responded on 12/13/2018

Thanks Bill for chossing us here at Don Wood!!


MM
Michael M.
Logan, OH
Chevrolet Silverado 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Service
Friendly quick service
Awesome
Mike M. from Don Wood Chevrolet Buick Cadillac responded on 11/30/2018

Thanks Mike, It's always great to see you.


JR
Jim R.
Logan, OH
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018 Category: Service
NISSAN SERVICE VISIT
SERVICE STAFF FRIENDLY AND KNOWLEDGABLE
Mike M. from Don Wood Chevrolet Buick Cadillac responded on 11/28/2018

James, Thank you for choosing us for your service department.


MS
Mark S.
Logan, OH
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2018 Category: Service
Always great service.
I'm lucky as a life-long Chevrolet owner to have such a first-rate Chevrolet service center here in Logan.
Mike M. from Don Wood Chevrolet Buick Cadillac responded on 11/26/2018

Mark, we are the lucky ones. To have customer such as your self is always a pleasure.


SK
Stewart K.
Logan, OH
Dodge Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2018 Category: Service
Always there for us
Awesome!!!
Mike M. from Don Wood Chevrolet Buick Cadillac responded on 11/26/2018

Thanks Stewart, its always great to see you.


Verified Customer
Logan, OH
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2018 Category: Service
very customer friendly
Very happy with service
Mike M. from Don Wood Chevrolet Buick Cadillac responded on 11/23/2018

Thank you for the kind words. 


Verified Customer
The Plains, OH
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018 Category: Service
Friendly
Questions were answered, calls were made before work was performed, timely, friendly
Mike M. from Don Wood Chevrolet Buick Cadillac responded on 11/23/2018

Thank you for the positive feedback.