Don Wood Chevrolet Buick Cadillac

Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

271 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
88% Business Response
Latest Review about 23 hours ago

Reviews


DS
David S.
Glouster, OH
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Awesome Service Department
Thank you for always paying special attention to our vehicles.

BL
Brenda L.
Athens, OH
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Excellent experience
No pressure and everyone very friendly

LR
Laura R.
New Plymouth, OH
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
HELPFUL SERVICE DEPARTMENT
THE SERVICE DEPARTMENT AND SERVICE STAFF WAS VERY NICE
Mike M. from Don Wood Chevrolet Buick Cadillac responded on 10/22/2018

Thank you Laura for allowing us to service your vehicles


KM
Keith M.
Sugar Grove, OH
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Service managers
Service department staff
Mike M. from Don Wood Chevrolet Buick Cadillac responded on 10/08/2018

Thanks Keith, It's always great to see you.


SH
Steven H.
Rockbridge, OH
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Trust their service
Trust and confidence in the care of my truck. Work done in a timely manner.
Mike M. from Don Wood Chevrolet Buick Cadillac responded on 10/05/2018

Thanks Steve for always trusting us with your vehicle.


Verified Customer
Logan, OH
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
A great place to have your Vehicle Serviced.
Mike and Jim are wonderful to deal with. My Escalade had an Oil Filter issue and they took care of it very fast.
Mike M. from Don Wood Chevrolet Buick Cadillac responded on 10/03/2018

Thank you for the kind words. It's always a pleasure to have you here as a part of our family.


JB
Jesse B.
Logan, OH
Cv Silverado 2500Hd
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Good Service
Good Service
Mike M. from Don Wood Chevrolet Buick Cadillac responded on 09/27/2018

Thank you Jesse


MD
Martha D.
Albany, OH
Cadillac ATS Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Service , friendly,clean
It is very nice. Everyone is most helpful. Service is always prompt. I like pulling up and service being started immediately. Everything is so clean .
Mike M. from Don Wood Chevrolet Buick Cadillac responded on 09/26/2018

Thank you Martha for choosing our service department. We enjoy having as a part of our family.


SS
Sarah S.
New Straitsville, OH
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Excellent
Great service. Friendly staff. Most convenient oil change I’ve ever gotten
Mike M. from Don Wood Chevrolet Buick Cadillac responded on 09/19/2018

Thanks Sarah, Hope to see you soon.


RS
Robert S.
Union Furnace, OH
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Able to locate the part needed quickly.
They were able to locate a part for a 2002 truck and get it fixed a day quicker than they had indicated. I was very happy with the professional repair job and Jim did a great job keeping me informed and updated on the progress.
Mike M. from Don Wood Chevrolet Buick Cadillac responded on 09/19/2018

Robert, Thanks for allowing us the chance to be your service provider.


MM
Michael M.
Logan, OH
Chevrolet Silverado 2500HD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Easy to work with
Great place, very friendly
Mike M. from Don Wood Chevrolet Buick Cadillac responded on 09/19/2018

Thanks Mike, Glad you enjoy your truck


CC
Cheryl C.
New Marshfield, OH
Chevrolet TrailBlazer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018 Category: Service
Recall work
I took my truck in for the recalls on it and they took it in early had it done within half an hour
Mike M. from Don Wood Chevrolet Buick Cadillac responded on 09/18/2018

Thank you for the allowing us to service your vehicle.


CG
Christian G.
Rockbridge, OH
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Car service
They always do a great job for me at Don Wood! Mike and Jim always work with my schedule and get me to work when I drop off my vehicle. I wouldn't go anywhere else!
Mike M. from Don Wood Chevrolet Buick Cadillac responded on 09/04/2018

Chris thank you very much for all you do.


BP
Brian P.
Carbon Hill, OH
Dodge Dart
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Amazing Service and Parts
The staff in service and parts are very knowledgeable, friendly, and ready to help. The appointment was on time and finished quickly. The tires that parts recommended are amazing and handle spectacularly. The service advisor was able to explain the service in detail and answered all my questions.
Mike M. from Don Wood Chevrolet Buick Cadillac responded on 09/04/2018

Mr. Ponce thank you for the kind words for our staff. We work very hard to make sure your experience is nothing but the best.


JL
Janet L.
Nelsonville, OH
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018 Category: Service
efficient, friendly and helpful
My service was complete. The staff was very friendly.
Mike M. from Don Wood Chevrolet Buick Cadillac responded on 09/04/2018

Thank you Janet for the kind words. 


AH
Autumn H.
Logan, OH
Ford Fiesta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Great work
Great work
Mike M. from Don Wood Chevrolet Buick Cadillac responded on 09/04/2018

Thankn you Autumn, The car turned out picture perfect !! :)


TH
Tanja H.
Logan, OH
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Excellent Service!
I've had my car serviced there since I bought it and have been very happy.
Mike M. from Don Wood Chevrolet Buick Cadillac responded on 09/04/2018

Tanja thank you for believing in us!!


KM
Keith M.
Sugar Grove, OH
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Excellent service
Excellent service. VERY personable staff
Mike M. from Don Wood Chevrolet Buick Cadillac responded on 09/04/2018

Thanks Keith, it's always great to sdee you.


Verified Customer
Logan, OH
Cadillac CTS Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Easy to Schedule, Prompt Service!
Very pleasant experience, knowledgeable service adviser. Service performed without any issues. Very prompt, was in and out without delay. Satisfied with price.
Mike M. from Don Wood Chevrolet Buick Cadillac responded on 08/31/2018

Thank you for the kind words. It's always what we strive for!!


SS
Shawn S.
Glouster, OH
HUMMER H3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018 Category: Service
friendly, Competent, efficient staff.
Both times I've had my car there the issue was resolved quickly and completely. Very pleased with the results
Mike M. from Don Wood Chevrolet Buick Cadillac responded on 08/30/2018

Thanks Shawn, it's always great to see you.