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Don Wood Chrysler Dodge Jeep Ram

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(346 Reviews)
72
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
Original Review
Overall Rating 1.2/5Overall Rating 1.2/5Overall Rating 1.2/5Overall Rating 1.2/5Overall Rating 1.2/5
4
Total ReScores
3.8
ReScore Average
72
Net Promoter Score ®

Business Details

About

The Wood family has been selling and servicing vehicles since 1985! We look forward to serving you! The Wood family has been selling and servicing vehicles since 1985! We look forward to serving you!

Categories
Dodge Dealer, Auto Maintenance, Used Car Dealer
Contact
(740) 385-5626

Business Hours

Mon
9:00 AM - 7:00 PM
Tue
9:00 AM - 7:00 PM
Wed
9:00 AM - 7:00 PM
Thu
9:00 AM - 7:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 5:00 PM
Sun
closed
* Eastern Time (US & Canada)
58 W 2nd St. Logan, OH 43138

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
72
Net Promoter Score ®

Business Details

About

The Wood family has been selling and servicing vehicles since 1985! We look forward to serving you! The Wood family has been selling and servicing vehicles since 1985! We look forward to serving you!

Categories
Dodge Dealer, Auto Maintenance, Used Car Dealer
Contact
(740) 385-5626

Business Hours

Mon
9:00 AM - 7:00 PM
Tue
9:00 AM - 7:00 PM
Wed
9:00 AM - 7:00 PM
Thu
9:00 AM - 7:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 5:00 PM
Sun
closed
* Eastern Time (US & Canada)
58 W 2nd St. Logan, OH 43138

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5
3
Total ReScores
4.7
ReScore Average
72
Net Promoter Score ®

Business Details

About

The Wood family has been selling and servicing vehicles since 1985! We look forward to serving you! The Wood family has been selling and servicing vehicles since 1985! We look forward to serving you!

Categories
Dodge Dealer, Auto Maintenance, Used Car Dealer
Contact
(740) 385-5626

Business Hours

Mon
9:00 AM - 7:00 PM
Tue
9:00 AM - 7:00 PM
Wed
9:00 AM - 7:00 PM
Thu
9:00 AM - 7:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 5:00 PM
Sun
closed
* Eastern Time (US & Canada)
58 W 2nd St. Logan, OH 43138
All Departments' Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(346 Reviews)

KG
gravatar
Kevin G.
Amanda, OH
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/21/2019
verified customer Verified Customer
Category: Service
First oil change
Service Department was great. Very quick in and out for my 1st oil change since purchasing my 2019 Jeep Cherokee Latitude in December 2018. However, when finishing up paperwork I was told that I owed nearly $60.00. I explained that there was no charge...it was my first oil change and when I purchased my Jeep..I had 2 free oil changes plus Mr. Pickleseimer "threw in" 3 more free oil changes as incentive to persuade me to purchase. I was told that Mr. Pickleseimer is no longer a sales manager and my paperwork stating that I had free oil changes miraculously have disappeared. Plus when I bought Jeep my tags were supposed to be transferred from my old car (Chevy Malibu) to my Jeep..when I went to buy my tags at end of January, I was informed that I had been driving on fictitious tags...my tags were still registered to my Malibu!!! I have purchased a total of 4 vehicles from Don Wood (Logan)...3 of them from Don Wood Chevrolet and my new Jeep from Don Wood Chrysler Dodge Jeep Ram in Logan. I never had an issue with Don Wood Chevrolet....EVER, after my experience with Don Wood Chrysler Dodge Jeep Ram....I WILL NEVER buy from them again!
Not Recommended
Mike M. from Don Wood Chrysler Dodge Jeep Ram responded on 04/22/2019 11:05 AM

Kevin, This is Mike Mcpherson the service manager. Im very sorry to hear your visit did'ne meet your standards. I will reach out to you right away to discuss your issue.

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