Don Wood Ford Lincoln Inc.

Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

318 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.75/5rating 1.75rating 1.75rating 1.75rating 1.75
95% Would Recommend
94% Business Response
Latest Review about 17 hours ago

Reviews


GG
Geoffrey G.
Athens, OH
Ford F-150
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/26/2018 Category: Service
I
We'll done😎

Anonymous avatar
Verified Customer
Athens, OH
Toyota Prius
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/25/2018 Category: Service
the job took longer than estimated, twice, and they forgot to do one part, so the car had to go back, but the service rep was very responsive and helpful.
the job took longer than estimated, twice, and they forgot to do one part, so the car had to go back, but the service rep was very responsive and helpful.
Jeff W., President from Don Wood Ford Lincoln Inc. responded on 05/25/2018

Thank you for providing feedback. Our Manager Chris Delaney will follow up to resolve any concerns that may still exist. We appreciate the opportunity to help with your vehicle needs.

Jeff Wood
President
Don Wood Automotive
donwood@donwood.com

AM
Arthur M.
Athens, OH
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Satisfied customer
Great job, appreciated working with our vacation timelone
Larry W P., Service Manager from Don Wood Ford Lincoln Inc. responded on 05/24/2018

Thank you for your business Arthur,
It was our pleasure.

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com

Anonymous avatar
Verified Customer
Mc Arthur, OH
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Accident repair
Fast service. Beautiful results.
Larry W P., Service Manager from Don Wood Ford Lincoln Inc. responded on 05/21/2018

Thank you for the opportunity to service your vehicle

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com

SS
Sandra S.
Athens, OH
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Service call
Staff was very polite. Speedy service with updates throughout. Good experience.
Larry W P., Service Manager from Don Wood Ford Lincoln Inc. responded on 05/21/2018

Thank you for having us service your Mazda

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com

CC
Carol C.
Athens, OH
Lincoln MKZ
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Responsive
Timely, efficient, customer friendly
Larry W P., Service Manager from Don Wood Ford Lincoln Inc. responded on 05/18/2018

Thank you Carol, 
We appreciate your business  & the compliments.

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com

Anonymous avatar
Verified Customer
Amesville, OH
Ford Edge
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Service
My car was done quickly and the service tech was polite and well informed. Will definitely take my car there again when needed.
Larry W P., Service Manager from Don Wood Ford Lincoln Inc. responded on 05/15/2018

Thank you !
We appreciate your business

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com

FB
Fred B.
Athens, OH
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
excellent
excellent
Larry W P., Service Manager from Don Wood Ford Lincoln Inc. responded on 05/14/2018

Thank you Fred !!

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com

Anonymous avatar
Verified Customer
Nelsonville, OH
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Excellent service, friendly staff
Always receive excellent service. Staff is extremely friendly.
Larry W P., Service Manager from Don Wood Ford Lincoln Inc. responded on 05/14/2018

Thank you,
We appreciate your business.

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com

CN
Casey N.
Nelsonville, OH
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Don wood ford
Service and staff is always great!
Larry W P., Service Manager from Don Wood Ford Lincoln Inc. responded on 05/11/2018

Thank you Casey & Lori, We appreciate your business & loyaltyLarry PorterService ManagerDon Wood Hyundai740-589-3669lporter@donwood.com


AT
Alex T.
Glouster, OH
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Major
Excellent place to buy and service. I've been having my vehicles serviced at Don Wood Lincoln for over ten years and have never been disappointed with their quality of service and personal demeanor. 10+ rating.
Larry W P., Service Manager from Don Wood Ford Lincoln Inc. responded on 05/09/2018

Thank you Alex,
It's been a pleasure having you as a customer.

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com

Anonymous avatar
Verified Customer
Nelsonville, OH
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Great Service!
We always take our cars to Don Wood Ford for all of our service needs and haven’t been let down yet. Best service in town.
Larry W P., Service Manager from Don Wood Ford Lincoln Inc. responded on 05/07/2018

Thank you for your business,
We appreciate your loyalty

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com

JB
Josh B.
The Plains, OH
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Always Great Service
The folks at Don Wood Ford Service always do an excellent job, and I always appreciate their great work.
Larry W P., Service Manager from Don Wood Ford Lincoln Inc. responded on 05/07/2018

Thank you Josh,
We certainly appreciate your business

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com

PM
Preston M.
New Plymouth, OH
Lincoln MKZ
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2018 Category: Service
Warranty repairs
Larry and Troy, and the rest of the team at your Lincoln dealership service department, are awesome. Every single time I've been there they've treated me and my Lincoln as family.
Larry W P., Service Manager from Don Wood Ford Lincoln Inc. responded on 05/03/2018

Thank you Preston,
We appreciate your business & the compliments

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com

SS
Sophia S.
Belpre, OH
Ford Escape
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/02/2018 Category: Service
After market remote start
They installed it with great precision and fine detail
Larry W P., Service Manager from Don Wood Ford Lincoln Inc. responded on 05/03/2018

Thank you Sophia,
We appreciate your patience getting this programmed.

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com

Anonymous avatar
Verified Customer
Glouster, OH
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018 Category: Service
oil change service
prompt, efficient, friendly, thorough, my best interest in mind,
Larry W P., Service Manager from Don Wood Ford Lincoln Inc. responded on 04/30/2018

Thank you,
We certainly appreciate your business & the compliments

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com

SW
Sarah W.
Athens, OH
Ford Focus
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/27/2018 Category: Service
Great service, too long on hold.
Service was great, staff was professional and courteous but it took way too long to get someone to answer in the service department.
Larry W P., Service Manager from Don Wood Ford Lincoln Inc. responded on 04/30/2018

Thank you Sarah,
We apprecaite your business.

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com

Anonymous avatar
Verified Customer
Mc Arthur, OH
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Don Wood FordLincoln Inc
Good friendly people, comfortable environment, and quality service staff that keeps your vehicles running no matter what their age!
Larry W P., Service Manager from Don Wood Ford Lincoln Inc. responded on 04/27/2018

Thank you for the compliments & your business

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com

Anonymous avatar
Verified Customer
The Plains, OH
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Work done professionally
Satisfied with the visit and work done
Larry W P., Service Manager from Don Wood Ford Lincoln Inc. responded on 04/27/2018

Thank you,
We appreciate your business & the compliments

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com

JT
Jeff T.
Athens, OH
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Great service at Don Wood
Friendly and knowledgeable staff.
Larry W P., Service Manager from Don Wood Ford Lincoln Inc. responded on 04/23/2018

Thank you Jeff & Penny,
We appreciate your business

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com