Don Wood Ford Lincoln Inc.

Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

341 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.75/5rating 1.75rating 1.75rating 1.75rating 1.75
95% Would Recommend
95% Business Response
Latest Review about 6 hours ago

Reviews


CP
Cynthia P.
Athens, OH
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Excellent service!
I always receive excellent service and will continue taking my vehicle to Don Wood Ford Service Center.
Larry W P., Service Manager from Don Wood Ford Lincoln Inc. responded on 07/19/2018

Thank you Cindy.It's my pleasure to be able to service your vehicles


AK
Athea K.
Albany, OH
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Terrific Dealership
I am and have always been, extremely satisfied with Don Wood.
Larry W P., Service Manager from Don Wood Ford Lincoln Inc. responded on 07/13/2018

Thank you Athea,
We certainly appreciate your business & your loyalty

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com

JT
Jeff T.
Athens, OH
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Great service
Thank you, Don Wood , Larry Porter and staff for quickly responding to our need for immediate attention. The day before we left for a road trip we had an accident that pushed our fog light into the grill and damaged the fender. The service dept managed to repair the fog light and patch the fender so we could go on our trip. Everyone was so helpful. Thank you all!
Larry W P., Service Manager from Don Wood Ford Lincoln Inc. responded on 07/19/2018

Thank you Jeff & Penny,


Verified Customer
Nelsonville, OH
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Oil change
Everything was done right Thanks
Larry W P., Service Manager from Don Wood Ford Lincoln Inc. responded on 07/19/2018

Thank you, We appreciate your business


Verified Customer
Athens, OH
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Oil Change
The employees are all very friendly and efficient! The lobby is clean, so I always feel very comfortable as I wait! Thank you, Don Wood Ford!!:)
Larry W P., Service Manager from Don Wood Ford Lincoln Inc. responded on 07/09/2018

Thank you-we certainly appreciate your business

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com

AC
Andrew C.
Albany, OH
Mazda CX-9
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Mazda CX9
My appointment was made out a few days due to their busy schedule at the service garage but it was reasonable. Once they began work on the car they where able to make repairs in a single day. Very good expeience
Larry W P., Service Manager from Don Wood Ford Lincoln Inc. responded on 07/09/2018

Thank you Andrew.
We appreciate the compliments

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com

DG
Debra G.
Vinton, OH
Ford Escape
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/30/2018 Category: Service
Professional and friendly.
Very efficient
Larry W P., Service Manager from Don Wood Ford Lincoln Inc. responded on 07/09/2018

Thank you Debra,
We appreciate your business

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com

CC
Carol C.
Athens, OH
Lincoln MKZ
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
Carol
Prompt, courteous, professional
Larry W P., Service Manager from Don Wood Ford Lincoln Inc. responded on 07/09/2018

Thank you Carol.
It's always a pleasure dealing with you guys

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com

BI
Brett I.
Glouster, OH
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
Some Ole thing
Yes, same Ole thing, excellent service
Larry W P., Service Manager from Don Wood Ford Lincoln Inc. responded on 07/09/2018

Thank you Brett !!

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com

MR
Mark R.
Athens, OH
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Great work, great service
Knew I could count on Chris Delaney for my repairs. Worked the insurance coordination. Car turned out great.
Nothing but first class treatment at Don Wood.
Larry W P., Service Manager from Don Wood Ford Lincoln Inc. responded on 06/25/2018

Thank you Mark.
I'll relay your response to Chris & the body shop team.

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com

NB
Natalie B.
Glouster, OH
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Everyone is friendly.
Everyone is friendly and courteous. There’s a comfortable place to sit and relax and it never takes long.
Larry W P., Service Manager from Don Wood Ford Lincoln Inc. responded on 06/25/2018

Thank you Natalie.
We appreciate your business & thank you for the compliments

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com

CL
Christina L.
Shade, OH
Jeep Compass
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2018 Category: Service
Jeep Compass Repair
I am very happy with how quick I could get my suv in for repairs and the timeliness in getting it fixed and the customer service received.
Larry W P., Service Manager from Don Wood Ford Lincoln Inc. responded on 06/25/2018

Thank you Christina, 
We appreciate your business

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com

JN
Joseph N.
Athens, OH
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/17/2018 Category: Service
Nudo
Everybody willing to help
Larry W P., Service Manager from Don Wood Ford Lincoln Inc. responded on 06/18/2018

Thank you Joe.
We appreciate your service.

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com

BB
Beck B.
Athens, OH
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Highly responsive service
The service crew here really works hard to make things easy. They are communicative and responsive. The work is always done to my satisfaction. Nice waiting area.
Larry W P., Service Manager from Don Wood Ford Lincoln Inc. responded on 06/15/2018

Thank you Beck,
We appreciate the compliments 

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com

CP
Cynthia P.
Athens, OH
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Great service and nice staff
I always receive the best service on all my vehicles. The staff are awesome. Will always take my vehicles to Don Wood Ford Service Center.
Larry W P., Service Manager from Don Wood Ford Lincoln Inc. responded on 06/15/2018

Thank you Cindy.
Hope you guys are enjoying your vacation

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com

FG
Felix G.
Athens, OH
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Prompt. Polite. Professional
A great new facility. My problems were solved with expertise and efficiency.
Larry W P., Service Manager from Don Wood Ford Lincoln Inc. responded on 06/14/2018

Thank you Felix

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com

PM
Preston M.
New Plymouth, OH
Lincoln MKZ
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Excellent service as always
I've never had a bad experience with their service center. Everyone there is great to work with.
Larry W P., Service Manager from Don Wood Ford Lincoln Inc. responded on 06/11/2018

Thank you Preston.
We appreciate your business & the compliments

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com

CS
Christine S.
Glouster, OH
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Service
Always prompt and courteous service. Much more comfortable waiting room.
Larry W P., Service Manager from Don Wood Ford Lincoln Inc. responded on 06/07/2018

We appreciate your business.
Thank you for the compliments

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com

FB
Fred B.
Athens, OH
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
PEOPLE
EXCELLENT IN EVERY WAY
Larry W P., Service Manager from Don Wood Ford Lincoln Inc. responded on 06/04/2018

Appreciate your business Fred-thank you!!

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com

SM
Stephen M.
Logan, OH
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2018 Category: Service
QUICK
A +++
Larry W P., Service Manager from Don Wood Ford Lincoln Inc. responded on 06/04/2018

Thank you Stephen !!

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com