Don Wood Ford Lincoln Inc.


Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

267 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.75/5rating 1.75rating 1.75rating 1.75rating 1.75
95% Would Recommend
95% Business Response
Latest Review 1 day ago
Kathy A. on 02/22/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"As always terrific service"
I appreciate the professionism, courtesy and timely service you provide. Thank you.
Vehicle: Lincoln MKX
Category: Service
Service Date: 02/19/2018
Review Created: 02/22/2018 07:47 AM
Larry W P., Service Manager at Don Wood Ford Lincoln Inc. responded on 02/22/2018

Thank you Kathy,
We appreciate your business

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com
Brent H. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service"
good service
Vehicle: Ford Fusion
Category: Service
Service Date: 02/13/2018
Review Created: 02/15/2018 09:48 AM
Larry W P., Service Manager at Don Wood Ford Lincoln Inc. responded on 02/15/2018

Thank you Brent.


Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com
Alex T. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Major"
Can always rely on excellent service with a smile.
Vehicle: Ford Explorer
Category: Service
Service Date: 02/13/2018
Review Created: 02/14/2018 05:30 PM
Larry W P., Service Manager at Don Wood Ford Lincoln Inc. responded on 02/15/2018

Thank you alex,

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com
Ben A. on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Always get great service from Don Wood Ford! Larry and Troy always greet me with smiles and help with anything I need. The great new building is amazing. The free coffee is nice as well!! I would recommend anyone to go there
Vehicle: Ford Fusion
Category: Service
Service Date: 02/07/2018
Review Created: 02/08/2018 05:04 PM
Larry W P., Service Manager at Don Wood Ford Lincoln Inc. responded on 02/09/2018

Thank you Ben,
It's a pleasure doing business with you.

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com
Thomas S. on 02/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Great service and friendly staff
Vehicle: Ford Fusion
Category: Service
Service Date: 01/30/2018
Review Created: 02/02/2018 11:19 AM
Larry W P., Service Manager at Don Wood Ford Lincoln Inc. responded on 02/02/2018

Thank you Thomas

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com
Howard D. on 02/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fusion"
Work was completed in good order
Vehicle: Ford Fusion
Category: Service
Service Date: 01/30/2018
Review Created: 02/02/2018 08:19 AM
Larry W P., Service Manager at Don Wood Ford Lincoln Inc. responded on 02/02/2018

Thank you Howard,
We appreciate your business for all these years

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com
Linda E. on 02/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful!"
Auto service keeps you updated and very good to work with!
Vehicle: Toyota Corolla
Category: Service
Service Date: 01/31/2018
Review Created: 02/01/2018 04:29 PM
Larry W P., Service Manager at Don Wood Ford Lincoln Inc. responded on 02/02/2018

Thank you Linda

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com
Maryjane F. on 01/31/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service department at Don Wood Ford-Lincoln Athens is the reason for continue to buy from this location! Trustworthy and friendly!"
I was in and out in a timely manner...always friendly and knowledgeable staff! I was informed of current issues as well as things I would need to plan on in a he near future!
Vehicle: Lincoln MKC
Category: Service
Service Date: 01/30/2018
Review Created: 01/31/2018 08:30 PM
Larry W P., Service Manager at Don Wood Ford Lincoln Inc. responded on 02/01/2018

Thank you Maryjane,
We appreciate the compliments

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com
John J L. on 01/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Neat service area, "
Service mgr. very helpful. Excellent service.
Vehicle: Ford Escape
Category: Service
Service Date: 01/26/2018
Review Created: 01/30/2018 08:27 AM
Larry W P., Service Manager at Don Wood Ford Lincoln Inc. responded on 01/30/2018

Thank you John,
We appreciate your business

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com
Amber P. on 01/26/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Location"
Very helpful. Took minutes to fix my issue.
Vehicle: Ford F-150
Category: Service
Service Date: 01/25/2018
Review Created: 01/26/2018 05:44 PM
Larry W P., Service Manager at Don Wood Ford Lincoln Inc. responded on 01/29/2018

Thank you Amber,

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com
Garry J. on 01/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ford fiesta"
Professionalism @ its best. Great service...great customer service...no hassle
Vehicle: Ford Fiesta
Category: Service
Service Date: 01/22/2018
Review Created: 01/24/2018 11:58 AM
Chao L. on 01/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Windshield replacement"
Job well done. Thank you Chris and Missy for being so helpful!
Vehicle: Honda Odyssey
Category: Service
Service Date: 01/22/2018
Review Created: 01/24/2018 04:10 AM
Larry W P., Service Manager at Don Wood Ford Lincoln Inc. responded on 01/24/2018

Thank you Chao,
I will forward your compliments to Chris & Missy.

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com
Michele C. on 01/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job! "
Quick, courteous, reliable. Love the new facility.
Vehicle: Ford Flex
Category: Service
Service Date: 01/19/2018
Review Created: 01/22/2018 09:32 AM
Larry W P., Service Manager at Don Wood Ford Lincoln Inc. responded on 01/22/2018

Thank you Michele,
We appreciate being able to service your Flex

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com
Fredrick B. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
excellent
Vehicle: Ford Expedition EL
Category: Service
Service Date: 01/18/2018
Review Created: 01/20/2018 05:20 AM
Larry W P., Service Manager at Don Wood Ford Lincoln Inc. responded on 01/22/2018

Thank you Fred,
We appreciate your business

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com
Sara G. on 01/17/2018
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Good repair, but really bad scheduling."
The job was described as a 6 day job. My car was there 3 weeks . They told me what day to leave the car-- Dec.26. I did that. But it was not done until Jan. 12. That's 13 work days. The excuse was. " there were two cars ahead of yours". Why was I not informed? Why did they not tell me to keep my car until they were ready for it?
Vehicle: Toyota Prius
Category: Service
Service Date: 01/16/2018
Review Created: 01/17/2018 07:45 PM
Jeff W., President at Don Wood Ford Lincoln Inc. responded on 01/18/2018

Hi Sara, We appreciate your feedback, A member of our team will be in touch to discuss your concerns. Thank you for allowing us to help with your vehicle needs. 

Jeff Wood
President
Don Wood Automotive
donwood@donwood.com
Jack A. on 01/17/2018
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"Very helpful service department"
I needed the truck for a funeral 01/16/18, and without an appointment 01/15/18 they worked me in the same day and fixed my door latch issue so I could use my 4x4 because of the weather
Vehicle: Ford F-150
Category: Service
Service Date: 01/16/2018
Review Created: 01/17/2018 05:14 PM
Larry W P., Service Manager at Don Wood Ford Lincoln Inc. responded on 01/18/2018

Thank you Jack,
We appreciate the kind words

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com
Charles M. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"betty moore"
they are committed to good service thanks to larry & troy
Vehicle: Ford Escape
Category: Service
Service Date: 01/12/2018
Review Created: 01/15/2018 06:40 AM
Larry W P., Service Manager at Don Wood Ford Lincoln Inc. responded on 01/15/2018

Thank you Charley

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com
Cynthia P. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
I always receive great service. There staff are very nice and the parts and services are always beyond my expectations.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 01/12/2018
Review Created: 01/15/2018 06:38 AM
Larry W P., Service Manager at Don Wood Ford Lincoln Inc. responded on 01/15/2018

Thank you Cindy,
We appreciate being able to service your Equinox

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com
Alex T. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt excellent service."
Always courteous, prompt and efficient.
Vehicle: Ford Explorer
Category: Service
Service Date: 01/10/2018
Review Created: 01/11/2018 06:14 PM
Larry W P., Service Manager at Don Wood Ford Lincoln Inc. responded on 01/12/2018

Thank you Alex

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com
Rita O. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change service"
quick to get appointment. got in exactly on time. greeted promptly with a friendly smile and directed where to check in. completely satisfied with my service
Vehicle: Ford Escape
Category: Service
Service Date: 01/04/2018
Review Created: 01/08/2018 07:30 AM
Larry W P., Service Manager at Don Wood Ford Lincoln Inc. responded on 01/08/2018

Thank you Rita,
We appreciate your business

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com
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