Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

332 Reviews

ReScore Reviews™ (13)

ReScore
Overall Rating 4.9230769/5Overall Rating 4.9230769/5Overall Rating 4.9230769/5Overall Rating 4.9230769/5rating 4.9230769
Original
Overall Rating 2.53846/5Overall Rating 2.53846/5rating 2.53846rating 2.53846rating 2.53846
96% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


RC
Ronald C.
Cleves, OH
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Outstanding service
Good quick service, took care of all my needs.
Gary G. from Don Wood Hyundai responded on 11/13/2018

Thank you Ron

We appreciate your feedback and look forward to working with you again. 

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

RY
Robert Y.
Athens, OH
2015 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2018 Category: Service
Your people are good, that is what counts most
Your overall facilities are okay, but see my comments on the customer lounge.
Gary G. from Don Wood Hyundai responded on 11/07/2018

Thank you Robert

We appreciate your business and value your feedback.

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

SW
Sherry W.
Racine, OH
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Service
Great service!!
Gary G. from Don Wood Hyundai responded on 11/05/2018

Thank you Sherry

We appreciate your feedback and service. We look forward to working with you again. 

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

SB
Sari B.
Athens, OH
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Service Experience
I always receive professional, friendly attention whenever I have a regular service appointment or a concern about my vehicle. The service team values my time and always lets me know if something may take longer than expected. I have the utmost confidence in the Hyundai service team, and appreciate the clear explanations I get.
Gary G. from Don Wood Hyundai responded on 11/05/2018

Thank you Sari

We appreciate your feedback, service and we look forward to working with you again. 

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

JC
Joyce C.
Albany, OH
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/02/2018 Category: Service
Comfortable atmosphere!
Staff is always nice and friendly! Love Don Wood Hyundai!!
Gary G. from Don Wood Hyundai responded on 11/02/2018

Thank you Joyce

We appreciate your feedback and business.

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

JM
James M.
Piketon, OH
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Great Service department
I take my General 1000 for repair . Jason get wright on it fixed . Fast and friendly service .
Gary G. from Don Wood Hyundai responded on 10/29/2018

Thank you James

We appreciate your feedback and business.


SB
Steven B.
Glouster, OH
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Great place
Been having my Sonata’s serviced here for 11 years with no problems.
Gary G. from Don Wood Hyundai responded on 10/25/2018

Thank you Steven

We appreciate your business and feedback. Thank you for your continued support. 

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

Verified Customer
Nelsonville, OH
2008 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Customer
Timely scheduling. Efficient work. Nice waiting area. Prompt service
Gary G. from Don Wood Hyundai responded on 10/25/2018

Thank you 

We appreciate your business and feedback

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

TZ
Tianhao Z.
Athens, OH
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2018 Category: Service
Good service
Good
Gary G. from Don Wood Hyundai responded on 10/22/2018

Thank you Tianhao

We appreciate your business and feedback

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

MC
Mark C.
Athens, OH
2008 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
DId a good job
Very good
Gary G. from Don Wood Hyundai responded on 10/11/2018

Thank you Mark

We appreciate the feedback and business.

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

Verified Customer
Guysville, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Fast & nice
The service department at don wood Hyundai in Athens make the visit great. They’re fast, make sure you don’t need anything and are kind!
Gary G. from Don Wood Hyundai responded on 10/11/2018

Thank you 

We appreciate your feedback and business.

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

AC
Alison C.
Nelsonville, OH
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2018 Category: Service
2013
2013
Gary G. from Don Wood Hyundai responded on 10/09/2018

Thank you Alison

We appreciate your feedback. We look forward to servincing your car in the future. 


Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

AS
Amy S.
Athens, OH
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Tucson oil change
My oil change was fast and tires were checked for wear as well as all fluids. The redesigned waiting room is very nice as well. I will come back here for next oil change.
Gary G. from Don Wood Hyundai responded on 10/05/2018

Thank you Amy

We appreciate your feedback and business. Look forward to having you back.

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

Verified Customer
Coolville, OH
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Service Manager Gary Gould
This young man showed great respect to this WAC female veteran. The service was reasonably priced and a Veteran discount offered. I’m definitely going back if necessary.
Gary G. from Don Wood Hyundai responded on 10/04/2018

Thank you

We appreciate your feedback and business. We look forward to working with you again.

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

Verified Customer
The Plains, OH
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Quick service
Excellent service
Gary G. from Don Wood Hyundai responded on 10/01/2018

Thank you

We appreciate your feedback and business. We look forward to working with you again.

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

Verified Customer
Guysville, OH
2008 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Very quick and very nice to deal with
They got my service done the same day and were very good at communicating with me throughout the process.
Gary G. from Don Wood Hyundai responded on 09/27/2018

Thank you

We appreciate your feedback and your business. We look forward to working with you again.


Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

Verified Customer
Millfield, OH
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Service- regular check up
Great service, you can drive away feeling confident that your car has been serviced by honest and well trained professionals-

Thanks All!
Gary G. from Don Wood Hyundai responded on 09/24/2018

Thank you 

Thank you for your feedback. We appreciate your business.

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

Verified Customer
Wellston, OH
2015 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/22/2018 Category: Service
Seems nobody can fix my car
I’ve had issues with my car since 2 months after purchasing it I’ve had it to now 2 different dealers and this place really didn’t want to take the time to look at the problems instead hooked it to a computer and no codes flashed so of course nothing wrong right! That is in there eyes!!!the problem is in the valves and carbon build up but no what do I know my valves got redone at 30 some thousand miles why cause it’s a lemon is why!!!
Gary G. from Don Wood Hyundai responded on 09/24/2018

Thank you for your feedback

We appreciate your feedback and we will be getting with you to resolve your concerns. 

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

Verified Customer
Albany, OH
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2018 Category: Service
Oil Change
Just a typical oil change
Gary G. from Don Wood Hyundai responded on 09/20/2018

Thank you 
We appreciate your business

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

TZ
Tianhao Z.
Athens, OH
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Good!
Nice and Quick service!
Gary G. from Don Wood Hyundai responded on 09/20/2018

Thank you Tianhao

We appreciate your business

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com