Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

425 Reviews

ReScore Reviews™ (15)

ReScore
Overall Rating 4.9333333/5Overall Rating 4.9333333/5Overall Rating 4.9333333/5Overall Rating 4.9333333/5rating 4.9333333
Original
Overall Rating 2.46667/5Overall Rating 2.46667/5rating 2.46667rating 2.46667rating 2.46667
96% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


JB
Julie B.
Albany, OH
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Great servie
The guys at don wood Hyundai in Athens ohio are super. They do great work
Gary G. from Don Wood Hyundai responded on 07/16/2019

Thank you Julie

We appreciate your feedback and business. We look forward to your return. Thanks again.

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

RY
Robert Y.
Athens, OH
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Everything okay!!!
The work was great as were the technicians. The waiting area is poor.
Gary G. from Don Wood Hyundai responded on 07/15/2019

Thank you Bob

We appreciate and value your feedback and business. We look forward to your return. 

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

SD
Scott D.
Nelsonville, OH
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
They treat you with respect it's very clean
The guys are treat you with the respect they don't talk down to you the place is very clean they respect your opinion
Gary G. from Don Wood Hyundai responded on 07/10/2019

Thank you Scott


We appreciate your feedback and business. We look forward to your return. 

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

AS
Alexander S.
Athens, OH
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Maintenance service
Took my car for maintenance service. The service was friendly and high-quality as promised. Definitely plan to come back for the next maintenance service. Definitely recommend.
Gary G. from Don Wood Hyundai responded on 07/09/2019

Thank you Alexander 

We appreciate your feedback and business. 

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

Verified Customer
Sandyville, WV
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Ac chargers
They were great as usual
Gary G. from Don Wood Hyundai responded on 07/09/2019

Thank you 

We appreciate your feedback and business.

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

AS
Alexander S.
Athens, OH
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019
Maintenance service
Took my car for maintenance service. The service was friendly and high-quality as promised. Definitely plan to come back for the next maintenance service. Definitely recommend.
Gary G. from Don Wood Hyundai responded on 07/09/2019

Thank you Alexander

We appreciate your feedback and business. We look forward to your return. 

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

MF
Marilyn F.
Mc Connelsville, OH
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2019 Category: Service
service and recall
handled quickly and with courtesy
Gary G. from Don Wood Hyundai responded on 07/08/2019

Thank you Marilyn

We appreciate your feedback and business. 

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

MV
Mike V.
Pomeroy, OH
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2019 Category: Service
Recent visit
Even though they were running behind on their appointments, they managed to take care of my car in a very timely manner.
Gary G. from Don Wood Hyundai responded on 07/08/2019

Thank you Mike

We appreciate your feedback and business. 

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

DG
Dave G.
Nelsonville, OH
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Vehicle service
They always get me in an out in a timely manner. They make sure to give my Tuscon a good going over.
Gary G. from Don Wood Hyundai responded on 07/05/2019

Thank you Dave

We appreciate your feedback and business. 

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

CC
C. Frank C.
Cincinnati, OH
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019
Great customer service
I had a fuel pump issue on July 3rd.The part could not be ordered and received until July 4th. I was in urgent situation to return home. Gary Gould service tech and Cody the mechanic provided exceptional customer service and came in the morning of the 4th and fixed my fuel pump. This was their day off, but dedicated their time and energy to get me back on the road. I'm truly grateful for their efforts.
Gary G. from Don Wood Hyundai responded on 07/05/2019

Hi Frank

We appreciate your feedback and business. We are glad to be able to help you get back on the road and back home for the holidays. 

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

MR
Marcia R.
Athens, OH
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
Marcia R
Work was explained to me, cost was clear, and I was kept informed about the progress of the work.
Gary G. from Don Wood Hyundai responded on 07/03/2019

Thank you Marcia

We appreciate your feedback and business. 

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

CD
Charlotte D.
Athens, OH
2008 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019 Category: Service
Don Wood Hyundai
Helpful and knowledgeable service department. They detected the problem, called and gave us an estimate, had had my car ready really quickly.
Gary G. from Don Wood Hyundai responded on 06/28/2019

Thank you Charlotte

We appreciate your feedback and your business. 

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

RH
Ralph H.
Glouster, OH
2011 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/24/2019 Category: Service
Rrr
Rrr
Gary G. from Don Wood Hyundai responded on 06/28/2019

Thank you Ralph

We regreat that you had problems during your last visit. I will be in touch with you shortly to go over everything with you. We value everyones feedback. 

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

YK
Yvonne K.
Malta, OH
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
customer service is fantastic!!
Excellent rating due to the personnel that are working there.
Gary G. from Don Wood Hyundai responded on 06/28/2019

Thank you Yvonne

We appreciate your feedback and business.

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

Verified Customer
Nelsonville, OH
2008 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019 Category: Service
Hyundai owner
Excellent service
Gary G. from Don Wood Hyundai responded on 06/28/2019

Thank you 

We appreciate your business and feedback

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

RM
Robert M.
Stow, OH
2008 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019 Category: Service
Out of town
My 2008 Veracruz was in an accident at a great distance from my home. After it was repaired the body shop took it to Don Wood for me to get the oil changed at my request. I had a coupon in my car for this and the service department used it. Although I'm not likely to return to Don Wood I would not hesitate to recommend them to anyone who is in their locality.
Gary G. from Don Wood Hyundai responded on 06/28/2019

Thank you Robert

We appreciate your feedback and your business. 

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

AH
Aaron H.
Stewart, OH
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Quick in and out
Scheduled an Appointment for an oil change, was able to get me in quickly and my wait time was 30min. Gary is great ! I love working with him.
Gary G. from Don Wood Hyundai responded on 06/21/2019

Thank you Aaron

We appreciate your feedback. We are glad to be able to work with you and keep your car running great. 

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

Verified Customer
Racine, OH
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Review
Friendly
Gary G. from Don Wood Hyundai responded on 06/19/2019

Thank you 

We appreciate your feedback and business. 

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

NT
Nikki T.
Albany, OH
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Excellent
Excellent service every business
Gary G. from Don Wood Hyundai responded on 06/17/2019

Thank you Nikki

We appreciate your feedback and business.

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

MR
Mark R.
Athens, OH
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Great again
Always appreciate kind attention, prompt and effective service from Don Wood.
Gary G. from Don Wood Hyundai responded on 06/13/2019

Thank you Mark

We appreciate your feedback and business.

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com