ReScore Reviews™ (21)

ReScore
Overall Rating 4.5238081/5Overall Rating 4.5238081/5Overall Rating 4.5238081/5Overall Rating 4.5238081/5rating 4.5238081
Original
Overall Rating 2.28571/5Overall Rating 2.28571/5rating 2.28571rating 2.28571rating 2.28571
95% Would Recommend
100% Business Response
Latest Review 1 day ago
Judy L. on 10/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very timely, nice waiting room friendly staff clean area just like the service"
Friendly staff very accommodating clean waiting area the coffee is great
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/22/2017 10:18 AM
Doug J D. at Dondelinger Hyundai responded on 10/22/2017

T

Ann S. on 10/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Acknowledgement from the service department! They see you and help you right away!"
Awesome!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/22/2017 08:35 AM
Doug J D. at Dondelinger Hyundai responded on 10/22/2017

Thank you for the Great Review.

Doug Davis
Dondelinger Automotive

Tom B. ReScore Review on 10/18/2017
ReScore
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Quick to resolve "
After a less then stellar visit Mr Davis was very concerned about the situation. His prompt and professional response was helpful.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 11:20 AM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Not to impressed "
Normally the quick lube is just that, fairly quick. My last visit took almost 2 hours for an oil change with only 1 car in front.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 11:20 AM
Doug J D. at Dondelinger Hyundai responded on 10/17/2017

Thanks so much for taking the time to review Dondelingers and Thank you for your input as we can not fix these issues.
I am in the cities today but would love to talk to you tomorrow , I will try to contact you Tomorrow .

Doug Davis
Dondelinger Automotive

Doug J D. at Dondelinger Hyundai responded on 10/19/2017

Thanks and I added the note to your file .
Doug

Verified Customer on 10/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"So so"
This time was faster than the other
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/17/2017 09:23 AM
Doug J D. at Dondelinger Hyundai responded on 10/17/2017

Thanks for taking the time to review Dondelingers.

Doug Davis
Dondelinger Automotive

Verified Customer on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice people!"
Nice people!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/14/2017 08:27 AM
Doug J D. at Dondelinger Hyundai responded on 10/16/2017

Thank You so much for the Great review .

Doug Davis
Dondelinger Automotive 

Iven P. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Warranty Service"
A check engine light was diagnosed as a transmission temp sensor. Part was ordered and we scheduled a work time. We were greeted by Brian, service rep, and all paperwork was ready to sign for work authorization. We attended to other business in town while repair work was being completed. Brian called us in less time that thought to have work done. When we arrived back at dealership, paperwork was all completed, car was washed and ready to go. Great job guys. Much appreciated.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/13/2017 02:38 PM
Doug J D. at Dondelinger Hyundai responded on 10/13/2017

Thanks for the Great Review.

Doug Davis
Dondelinger Automotive

Cynthia J. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Knowledgeable, friendly, clean"
Very satisfied with the service and staff
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 10/04/2017
Service Type: Repair
Review Created: 10/13/2017 11:05 AM
Doug J D. at Dondelinger Hyundai responded on 10/13/2017

Thanks for the Great Review

Doug Davis
Dondelinger Automotive

Brenda M. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall work"
I only had a couple of recalls taken care of as I have only had the vehicle a couple of weeks. I was very impressed with everything that I saw from how quickly the service was handled - I was told it would be about an hour and it was - to the waiting area (since I chose to remain there and wait). My Santa Fe was even washed for me - WOW!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/13/2017 10:39 AM
Doug J D. at Dondelinger Hyundai responded on 10/13/2017

Thanks so much for the Great Review.

Doug Davis
Dondelinger Automotive

Verified Customer on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Convenient
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/13/2017 10:22 AM
Doug J D. at Dondelinger Hyundai responded on 10/13/2017

Thank you for the Great Review

Doug Davis
Dondelinger Automotive

Verified Customer on 10/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Comfortable waiting area, coffee and popcorn."
yes
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/27/2017
Service Type: Repair
Review Created: 10/02/2017 07:34 PM
Doug J D. at Dondelinger Hyundai responded on 10/02/2017

Thanks for the Great Review and taking the time to review Dondelingers. Your business is appreciated .
Thank You
Doug Davis
Dondelinger Automotive

Jason W. on 10/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Brian did a great job at communicating every step.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/28/2017
Service Type: Repair
Review Created: 10/02/2017 10:26 AM
Doug J D. at Dondelinger Hyundai responded on 10/02/2017

Thank You for taking the time to review Dondelinger Automotive and for the Great review .

Doug Davis
Dondelinger Automotive 

Michael S. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great People. Very curtious "
Great Job
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/27/2017
Service Type: Maintenance
Review Created: 09/29/2017 03:37 PM
Doug J D. at Dondelinger Hyundai responded on 09/29/2017

Thanks so much for taking the time to review Dondelingers and the Great Review.

Doug Davis
Dondelinger Automotive

John A. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service reps. Work done correctly the first time."
Excellent visit.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/27/2017
Service Type: Maintenance
Review Created: 09/29/2017 01:40 PM
Doug J D. at Dondelinger Hyundai responded on 09/29/2017

Thanks so much for taking the time to review Dondelinger and the Great review.

Doug Davis

Rodney P. on 09/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Keep up the great service"
Appreciated the prompt and complete service I requested. Even washed my vehicle.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 09/23/2017
Service Type: Maintenance
Review Created: 09/28/2017 09:14 AM
Doug J D. at Dondelinger Hyundai responded on 09/28/2017

Thank You so much for the Great Review.
We appreciate your Business .

Doug Davis
Dondelinger Automotive 

Laurence N. on 09/26/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Headlight replacement"
A bit pricy for a lightbulb replacement at $67.26.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/22/2017
Service Type: Repair
Review Created: 09/26/2017 12:24 PM
Doug J D. at Dondelinger Hyundai responded on 09/26/2017

Thank You for taking the time to review your service visit , The headlamp replacement on a lot of vehicles now days actually requires pulling the front bumper off the car to replace the bulb , your was just the lamp assemblie and it is still high comparable to previous years

JAMES M. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service friendly people "
They do good work at a fair price. I have all my oil changes done here. Friendly staff!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/23/2017 05:36 PM
Doug J D. at Dondelinger Hyundai responded on 09/24/2017

Thanks for the Great Review.
Doug Davis 
Dondelinger Automotive

Albert K. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleased with the service people"
I enjoy the greeting and friendliness of all the crew.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 09/20/2017
Service Type: Repair
Review Created: 09/23/2017 10:31 AM
Doug J D. at Dondelinger Hyundai responded on 09/24/2017

Thanks for the Great Review.

Doug Davis

Dondelinger Automotive

Verified Customer on 09/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Just fine"
Good quick competent service
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/21/2017 04:43 PM
Doug J D. at Dondelinger Hyundai responded on 09/21/2017

Thanks for Reviewing Dondelinger Automotive.

Doug D
Dondelinger Automotive

Verified Customer on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professionalism with a friendly caring attitude"
I have already told others of my positive experience.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/21/2017 11:53 AM
Doug J D. at Dondelinger Hyundai responded on 09/21/2017

Thank You so much for the Great Review and I will pass the message to Jordon and Brian .

Doug Davis
Dondelinger Automotive 

Verified Customer on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They are so happy to assist!"
Everyone I met was very cordial. It made warranty work easy and painless. I appreciated the energy!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/20/2017 02:29 PM
Doug J D. at Dondelinger Hyundai responded on 09/20/2017

Thanks for taking the time to review Dondelinger Automotive and for the Great review .

Doug Davis
Dondelinger Automotive 

Displaying Review 1 - 20 of 351 in total