Overview

Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

521 Reviews

ReScore Reviews™ (23)

ReScore
Overall Rating 4.5652174/5Overall Rating 4.5652174/5Overall Rating 4.5652174/5Overall Rating 4.5652174/5rating 4.5652174
Original
Overall Rating 2.34783/5Overall Rating 2.34783/5rating 2.34783rating 2.34783rating 2.34783
94% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


CT
Charles T.
Hackensack, MN
2012 Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2018 Category: Service
Minor visit-oil change
Good for the minor service performed
DREW P., Service Manager from Dondelinger Hyundai responded on 10/19/2018

Thank you for taking the time to respond to the survey! We look forward to assisting you in the future!
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com

DN
Debra N.
Wadena, MN
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Friendly, clean, efficient
Friendly staff, clean shop, nice waiting room.
DREW P., Service Manager from Dondelinger Hyundai responded on 10/19/2018

Hi Debra!
Thank you for taking the time to send in the survey! Your business is much appreciated and we look forward to assisting you in the future!
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com

LN
Laurence N.
Breezy Point, MN
2017 Hyundai Sonata
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/18/2018 Category: Service
time of service
The process took longer that expect.
DREW P., Service Manager from Dondelinger Hyundai responded on 10/19/2018

Hi-
Thank you for taking the time to fill out the survey, we apologize for the length of time you visit took and hope that future visits will be much more timely. We appreciate your business and look forward to seeing you in the future!
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com

RB
Rodger B.
Little Falls, MN
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
oil change
good customer service
DREW P., Service Manager from Dondelinger Hyundai responded on 10/19/2018

Hi Rodger-
Thank you for taking the time to fill out the survey! Your business is much appreciated and we look forward to seeing you in the future!
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com

Verified Customer
Baxter, MN
2014 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
They have great employees who really care about their customers.
Thank you for your care in taking care of my car.
DREW P., Service Manager from Dondelinger Hyundai responded on 10/17/2018

Thank you for taking the time to fill out the survey!  Your business is much appreciated and we look forward to seeing you soon!
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com

SL
Steve L.
Mcgregor, MN
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Very Good
Great service, friendly staff, routine oil change was done in a hour.
DREW P., Service Manager from Dondelinger Hyundai responded on 10/16/2018

Hi Steve!
Thank you for taking the time to send in the survey! We appreciate your business and look forward to assisting you in the future!
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com

RR
Richard R.
Brainerd, MN
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Quick service
In and out in a snap. Very efficient.
DREW P., Service Manager from Dondelinger Hyundai responded on 10/16/2018

Hi Richard!
Thank you for allowing us to assist you with your vehicles needs. We appreciate your business and look forward to assisting you in the future!
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com

JK
Jerry K.
Garrison, MN
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Friendly Service
Work was done in a timely fashion
DREW P., Service Manager from Dondelinger Hyundai responded on 10/09/2018

Hi Jerry!
Thank you for taking the time to fill out the survey! Your business is much appreciated and we look forward to assisting you in the future!
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com

RH
Robert H.
Outing, MN
2018 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/03/2018 Category: Service
Prompt, Polite Response
Initial visit for an oil change: drain plug not tightened so oil leaked on our garage floor. I called the Service Manager who sent out a service person to correct it. Fast, prompt response. I was very satisfied how this was handled. Since 2013 this is the only problem I've ever had with Dondelinger's service.
I hesitated to agree to respond to this survey since it was so unusual from all my past experiences.
DREW P., Service Manager from Dondelinger Hyundai responded on 10/04/2018

Hi Robert-
Thank you for taking the time to fill out the survey. I am glad we were able to rectify an unfortunate situation and we look forward to assisting you in the future!
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com

KT
Kendra T.
Merrifield, MN
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Great customer service.
Nice people to deal with.
DREW P., Service Manager from Dondelinger Hyundai responded on 10/03/2018

Hi Kendra-
Thank you for taking the time to send in the survey, your input and business are much appreciated and we look forward to assisting you in the future!
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com

Verified Customer
Baxter, MN
2016 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/27/2018 Category: Service
Service
I'm always pleased with the service I get from dondelingers.
DREW P., Service Manager from Dondelinger Hyundai responded on 09/27/2018


Thank you for taking the time to send in the survey! We look forward to assisting you in the future!
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com

ST
Sandra T.
Backus, MN
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Fast and efficient
The service is fast. The people are knowledgeable and the waiting room is clean and comfortable.
DREW P., Service Manager from Dondelinger Hyundai responded on 09/27/2018

Hi Sandra!
Thank you for taking the time to return the survey! We look forward to seeing you in the future!
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com

RP
Rodney P.
Brainerd, MN
2016 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Always a good experience
It is nice to know you will be treated well and your work will be done correctly.
DREW P., Service Manager from Dondelinger Hyundai responded on 09/26/2018

Hi Rod!
Thank you for taking the time to fill out the survey! Your business is much appreciated and we look forward to assisting you in the future!
Thank you


Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com

PF
Pamela F.
Little Falls, MN
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
The people
I am always greeted by friendly people although I do miss the ones that are not there anymore. And the popcorn is great!
DREW P., Service Manager from Dondelinger Hyundai responded on 09/26/2018

Hi Pam-
Thank you for responding to the survey! It is much appreciated and we look forward to assisting you in the future!
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com

Verified Customer
Pine River, MN
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
VERY FRIENDLY PERSNAL
great SERVICE they do not do nothing with out asking your permission. Very Clean place
DREW P., Service Manager from Dondelinger Hyundai responded on 09/20/2018

Thank you for responding to the survey! Your business is much appreciated and we look forward to assisting you in the future!
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com

PS
Peter S.
Brainerd, MN
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Service
in and out
DREW P., Service Manager from Dondelinger Hyundai responded on 09/18/2018

Hi Peter-
Thank you for taking the time to respond to the survey! Your business is much appreciated and we look forward to seeing you in the future!
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com

DG
Darci G.
Baxter, MN
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018 Category: Service
Quick, courteous
Brent Mackcow is very nice to work with!
DREW P., Service Manager from Dondelinger Hyundai responded on 09/17/2018

Hi Darci-
Thank you for taking the time to fill out the survey! I will relay this to Brent and we look forward to assisting you in the future!
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com

Verified Customer
Baxter, MN
2018 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018 Category: Service
Professional & clean
It was only an oil change. Had a pretty good wait. It would be nice to make that wait a bit shorter.
DREW P., Service Manager from Dondelinger Hyundai responded on 09/17/2018

Hi-
Thank you for taking the time to respond to the survey, your opinion and business are much appreciated! We look forward to assisting you in the future.
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com

JB
Jacqueline B.
Brainerd, MN
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Came without an appointment,
Came without an appointment, quick-service courteous respectful professional.
DREW P., Service Manager from Dondelinger Hyundai responded on 09/13/2018

Thank you for taking the time to respond to the survey. Your business is much appreciated and we look forward to assisting you in the future!
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com

MJ
Milton J.
Brainerd, MN
2018 Hyundai Santa Fe S
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/12/2018 Category: Service
It’s ok
Forgot to tighten oil plug on my 2018 second oil change
DREW P., Service Manager from Dondelinger Hyundai responded on 09/12/2018

Hi Danielle!
Thank you for taking the time to send in the survey, we appreciate your business. Look forward to seeing you soon!
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com