Dondelinger Hyundai

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218-829-4787
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Overview

Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

529 Reviews

5 star
73%
4 star
15%
3 star
4%
2 star
3%
1 star
2%

ReScore Reviews™ (23)

ReScore
Overall Rating 4.5652174/5Overall Rating 4.5652174/5Overall Rating 4.5652174/5Overall Rating 4.5652174/5rating 4.5652174
Original
Overall Rating 2.34783/5Overall Rating 2.34783/5rating 2.34783rating 2.34783rating 2.34783
94% Would Recommend
100% Business Response
Latest Review 6 days ago

Reviews

AK
Albert K.
Crosslake, MN
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Pleased
Great Service.
Recommended
DREW P., Service Manager from Dondelinger Hyundai responded on 11/09/2018

Hi Al-
Thank you for sending in the survey!
Your business is much appreciated and we look forward to seeing you in the future!
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com
CS
Carolyn S.
Wadena, MN
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Very Freindly
Everyone was very helpful and customer friendly.
Recommended
DREW P., Service Manager from Dondelinger Hyundai responded on 11/08/2018

Hi Carolyn-
Thank you for responding to the survey! Your opinion is much appreciated and we look forward to assisting you in the future!
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com
RR
Rhonda R.
Breezy Point, MN
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Oil Change
Great experience
Recommended
DREW P., Service Manager from Dondelinger Hyundai responded on 11/06/2018

Hi Rhonda!
Thank you for taking the time to fill out the survey! We look forward to seeing you at your next visit!
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com
Verified Customer
Deer Creek, MN
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2018 Category: Service
Undercoating
All was good. The shuttle dropped us off at a near by restaurant. The driver was great! When we call to be picked up to go back to the dealership it took 45 minutes and 2 phone calls before they showed up. We were less than 1 mile away. Otherwise everything was perfect
Recommended
DREW P., Service Manager from Dondelinger Hyundai responded on 10/31/2018

Thank you for responding to the survey, your input and business are much appreciated. I apologize for the long shuttle wait. We look forward to assisting you in the future!
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com
TD
Terry D.
Aitkin, MN
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
service and the people
service is GREAT went in for a oil change and tire rotation and was ready to leave when one of the guys noticed one of the splash guards was hanging took time to fix it on charge how nice is that THANK YOU GREAT SERVICE
Recommended
DREW P., Service Manager from Dondelinger Hyundai responded on 10/30/2018

Hi Terry-
Thank you for taking the time to send in the survey!  We look forward to assisting you in the future!
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com
RP
Rodney P.
Brainerd, MN
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Quick and friendly service.
Appreciate the friendly staff and effiecient service. Keeps me coming back.
Recommended
DREW P., Service Manager from Dondelinger Hyundai responded on 10/24/2018

Thank you Rod!!
Your business is very much appreciated and we look forward to seeing you in the future!
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com
JJ
Jennifer J.
Menahga, MN
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Good customer service
Good dealer just an hour away I usually do work closer to home
Recommended
DREW P., Service Manager from Dondelinger Hyundai responded on 10/23/2018

Hi Jennifer!
Thank you for returning the survey! We look forward to assisting you in the future!
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com
SP
Scott P.
Michigan City, IN
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Terrific service
I bought our Hyundai Kona here and hust completed our first service call. Every aspect of my experience wsd excellent!
Recommended
DREW P., Service Manager from Dondelinger Hyundai responded on 10/23/2018

Hi Scott-
Thank you for taking the time to send in the survey! Your business is appreciated and we look forward to assisting you in the future!
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com
CT
Charles T.
Hackensack, MN
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2018 Category: Service
Minor visit-oil change
Good for the minor service performed
Recommended
DREW P., Service Manager from Dondelinger Hyundai responded on 10/19/2018

Thank you for taking the time to respond to the survey! We look forward to assisting you in the future!
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com
DN
Debra N.
Wadena, MN
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Friendly, clean, efficient
Friendly staff, clean shop, nice waiting room.
Recommended
DREW P., Service Manager from Dondelinger Hyundai responded on 10/19/2018

Hi Debra!
Thank you for taking the time to send in the survey! Your business is much appreciated and we look forward to assisting you in the future!
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com
LN
Laurence N.
Breezy Point, MN
2017 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/18/2018 Category: Service
time of service
The process took longer that expect.
Recommended
DREW P., Service Manager from Dondelinger Hyundai responded on 10/19/2018

Hi-
Thank you for taking the time to fill out the survey, we apologize for the length of time you visit took and hope that future visits will be much more timely. We appreciate your business and look forward to seeing you in the future!
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com
RB
Rodger B.
Little Falls, MN
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
oil change
good customer service
Recommended
DREW P., Service Manager from Dondelinger Hyundai responded on 10/19/2018

Hi Rodger-
Thank you for taking the time to fill out the survey! Your business is much appreciated and we look forward to seeing you in the future!
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com
Verified Customer
Baxter, MN
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
They have great employees who really care about their customers.
Thank you for your care in taking care of my car.
Recommended
DREW P., Service Manager from Dondelinger Hyundai responded on 10/17/2018

Thank you for taking the time to fill out the survey!  Your business is much appreciated and we look forward to seeing you soon!
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com
SL
Steve L.
Mcgregor, MN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Very Good
Great service, friendly staff, routine oil change was done in a hour.
Recommended
DREW P., Service Manager from Dondelinger Hyundai responded on 10/16/2018

Hi Steve!
Thank you for taking the time to send in the survey! We appreciate your business and look forward to assisting you in the future!
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com
RR
Richard R.
Brainerd, MN
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Quick service
In and out in a snap. Very efficient.
Recommended
DREW P., Service Manager from Dondelinger Hyundai responded on 10/16/2018

Hi Richard!
Thank you for allowing us to assist you with your vehicles needs. We appreciate your business and look forward to assisting you in the future!
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com
JK
Jerry K.
Garrison, MN
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Friendly Service
Work was done in a timely fashion
Recommended
DREW P., Service Manager from Dondelinger Hyundai responded on 10/09/2018

Hi Jerry!
Thank you for taking the time to fill out the survey! Your business is much appreciated and we look forward to assisting you in the future!
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com
RH
Robert H.
Outing, MN
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/03/2018 Category: Service
Prompt, Polite Response
Initial visit for an oil change: drain plug not tightened so oil leaked on our garage floor. I called the Service Manager who sent out a service person to correct it. Fast, prompt response. I was very satisfied how this was handled. Since 2013 this is the only problem I've ever had with Dondelinger's service.
I hesitated to agree to respond to this survey since it was so unusual from all my past experiences.
Recommended
DREW P., Service Manager from Dondelinger Hyundai responded on 10/04/2018

Hi Robert-
Thank you for taking the time to fill out the survey. I am glad we were able to rectify an unfortunate situation and we look forward to assisting you in the future!
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com
KT
Kendra T.
Merrifield, MN
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Great customer service.
Nice people to deal with.
Recommended
DREW P., Service Manager from Dondelinger Hyundai responded on 10/03/2018

Hi Kendra-
Thank you for taking the time to send in the survey, your input and business are much appreciated and we look forward to assisting you in the future!
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com
Verified Customer
Baxter, MN
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/27/2018 Category: Service
Service
I'm always pleased with the service I get from dondelingers.
Recommended
DREW P., Service Manager from Dondelinger Hyundai responded on 09/27/2018


Thank you for taking the time to send in the survey! We look forward to assisting you in the future!
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com
ST
Sandra T.
Backus, MN
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Fast and efficient
The service is fast. The people are knowledgeable and the waiting room is clean and comfortable.
Recommended
DREW P., Service Manager from Dondelinger Hyundai responded on 09/27/2018

Hi Sandra!
Thank you for taking the time to return the survey! We look forward to seeing you in the future!
Thank you
Drew

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com