ReScore Reviews™ (22)

ReScore
Overall Rating 4.5454527/5Overall Rating 4.5454527/5Overall Rating 4.5454527/5Overall Rating 4.5454527/5rating 4.5454527
Original
Overall Rating 2.31818/5Overall Rating 2.31818/5rating 2.31818rating 2.31818rating 2.31818
94% Would Recommend
100% Business Response
Latest Review 2 days ago
Emily F. on 04/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"quick and thorough "
Blew a tire on the way to work. Drew Peterson at Dondelinger was quick to get a tow set up and acknowledged that the tires purchased just 6 mo ago are wearing to quickly. Tire was replaced quickly under the road hazard warranty, some Hyundai engine warranty work was done and We were directed on where to call to get the tires replaced .
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/11/2018
Service Type: Repair
Review Created: 04/23/2018 11:07 AM
F0de17cc62b27b48f978bdb52ba44e0c?s=28
DREW P., Service Manager at Dondelinger Hyundai responded on 04/23/2018

Emily-
Thank you for your feedback! We appreciate your business and look forward to seeing you again!

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com
Laurence N. on 04/12/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good"
Location, plus where we purchased the car.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 04/10/2018
Service Type: Maintenance
Review Created: 04/12/2018 05:40 PM
Albert K. on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied"
Prompt and quick service. Very courteous Staff.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 04/10/2018
Service Type: Maintenance
Review Created: 04/12/2018 10:37 AM
Jana H. on 04/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service department "
Dondelinger is amazing as always! Every department always strives to give the best possible service!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/02/2018
Service Type: Maintenance
Review Created: 04/07/2018 05:31 PM
James B. on 04/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jb"
Every one was polite and helpful and answered my questions
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 04/04/2018
Service Type: Maintenance
Review Created: 04/07/2018 05:46 AM
Bonnie H. ReScore Review on 04/17/2018
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change visit"
Service techs ready to help you on the spot
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/03/2018
Service Type: Maintenance
Review Created: 04/05/2018 12:27 PM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"oil change"
Why does a simple oil change have to turn into such an aggravation?
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/03/2018
Service Type: Maintenance
Review Created: 04/05/2018 12:27 PM
F0de17cc62b27b48f978bdb52ba44e0c?s=28
DREW P., Service Manager at Dondelinger Hyundai responded on 04/17/2018

Hi Bonnie!
Thank you for your time on the phone today, I am glad we were able to resolve the issue at hand and look forward to seeing you soon!

Drew Peterson
Service Manager
218-829-4787
dpeterson@dondelingerauto.com
Marja Leena M. on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very good service"
Oil change and tire rotation was done very good and timely. Waiting are was comfortable and employees very polite.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 03/30/2018
Service Type: Maintenance
Review Created: 04/03/2018 06:02 PM
Harris H. on 03/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly folks"
Nice to be known when I arrive.
Could use coupons for oil changes.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 03/19/2018
Service Type: Maintenance
Review Created: 03/30/2018 05:56 AM
Kim L. on 03/29/2018
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Service Manager"
Withholding important details for oil change service is deceptive advertising to consumer.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 03/27/2018
Service Type: Maintenance
Review Created: 03/29/2018 01:32 PM
John A. on 03/29/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
I was impressed with how quickly I could get an oil change on a Saturday morning. Thank you.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 03/24/2018
Service Type: Maintenance
Review Created: 03/29/2018 11:19 AM
Verified Customer on 03/29/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Paid to upgrade the wash after the service. Vehicle was clean and shiny.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 03/13/2018
Service Type: Maintenance
Review Created: 03/29/2018 10:39 AM
Rodney P. on 03/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service, friendly staff."
This is where I come for service because I trust them.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 03/24/2018 06:06 AM
Doug J D. at Dondelinger Hyundai responded on 03/24/2018

Thank You.

Jerome A. on 03/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
We have always had great service in a short time.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 03/07/2018
Service Type: Maintenance
Review Created: 03/17/2018 06:16 AM
Doug J D. at Dondelinger Hyundai responded on 03/17/2018

Thank you so much

Verified Customer on 03/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"FAST and accurate service"
Work was a recall and was fast and efficient
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/22/2018
Service Type: Repair
Review Created: 03/10/2018 08:04 PM
Doug J D. at Dondelinger Hyundai responded on 03/10/2018

Thanks so much for the Great Review.

Doug
Dondelinger Automotive

Carl S. on 03/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service--service--service"
Very quick service..
Super communications
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 03/05/2018
Service Type: Maintenance
Review Created: 03/10/2018 10:19 AM
Doug J D. at Dondelinger Hyundai responded on 03/10/2018

Awesome Review thanks so much

Doug Davis
Dondelinger Automotive

Verified Customer on 03/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice well kept business."
The people are nice and also concerned that all your needs are met. The facility is well kept.
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 03/01/2018
Service Type: Maintenance
Review Created: 03/10/2018 07:33 AM
DOUG J D. at Dondelinger Hyundai responded on 03/12/2018

Thank You..

Doug

Dondelinger Automotive

Mahmoud F. on 03/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service "
I left the car for a week to be fixed. Brian is a great person. He communicated with me all the details of the process.
Highly requirement these guys. You will be happy and satisfied.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 03/05/2018
Service Type: Repair
Review Created: 03/08/2018 10:20 AM
Doug J D. at Dondelinger Hyundai responded on 03/08/2018

Thanks so much for the Great Review.

Doug Davis

Dondelinger Automotive

Patricia L. on 03/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people who work there"
I have always been treated very well. They diagnose the problem and fix it
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 03/02/2018
Service Type: Repair
Review Created: 03/06/2018 06:26 PM
DOUG J D. at Dondelinger Hyundai responded on 03/08/2018

Thank You

Doug

Dondelinger Automotive 

Sandra T. on 03/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, helpful and competent service."
Service done correctly and promptly by helpful friendly employees.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 03/01/2018
Service Type: Maintenance
Review Created: 03/06/2018 12:08 PM
Doug J D. at Dondelinger Hyundai responded on 03/06/2018

Thanks for the Great Review

Doug

Robert H. on 02/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Excellence"
One thing I count on with Dondelinger is excellent service - fair price, done right. And this service was just that. Thank you for maintaining great customer rapport.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/24/2018 03:12 AM
Doug J D. at Dondelinger Hyundai responded on 02/24/2018

Thank you for your awesome input . We thank you for being our customer .

Doug Davis
Dondelinger Automotive

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