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Don's Towing and Repair

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(157 Reviews)
70
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
70
Net Promoter Score ®

Business Details

About

Towing and roadside assistance are available 24/7 and 365 days a year. Get back on the road fast with Don's Towing and Repair's speedy and effective auto repairs. You'll gain a more reliable vehicle and improved performance when you team up with the region's most trusted auto repair team. Our AAA- and ASE-certified professionals are Towing and roadside assistance are available 24/7 and 365 days a year. Get back on the road fast with Don's Towing and Repair's speedy and effective auto repairs. You'll gain a more reliable vehicle and improved performance when you team up with the region's most trusted auto repair team. Our AAA- and ASE-certified professionals are backed by more than 65 years of industry experience! Let us show you why your friends and neighbors in the La Crosse area call our team first when they have trouble with their vehicles. Great brakes are vital to your safety and the performance of your vehicle on the road. Team up with the recognized experts in automotive repair and maintenance and gain powerful brakes that will give you the stopping power that you need in critical situations. You'll get superior customer service when you turn to the family owned and operated shop! Expect hands-on help and clear communication from our experienced and qualified staff of ASE-certified technicians. Auto repair work doesn't have to be stressful! Choose the local team and get a FREE shuttle service that makes it easy to get along without your vehicle. When you're having trouble shifting gears, the problem could be with your vehicle's transmission. Bring your car or truck by our convenient local shop! You'll get great customer service from the family owned and operated auto shop. Ask about our convenient FREE shuttle service! Get the very best care for your vehicle! Turn to the 60-year industry veterans that are fully authorized and certified to work on your vehicle. Our team is ASE certified and approved by AAA. Trust us to know how to fix your transmission! You don't have to break the bank to get high-quality maintenance work that will keep your car or truck performing at the highest level. Just turn to the reliable local shop that offers oil changes for less! You'll save big when you choose our family owned and operated shop because we put customers first and keep prices low. Give us a call today to schedule your fast and convenient oil change! ...more

Categories
Auto Repair, Towing Service, Auto Maintenance
Contact
(608) 784-5872

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
816 Monitor St La Crosse, WI 54603
Don's Towing and Repair's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(157 Reviews)

Verified Customer
La Crosse, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2025
verified customerVerified Customer
10
Great service
They got the vehicle done in a fast time that worked with my schedule

JH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
9
Timely polite response
We were very pleased with the timely response and very polite people we dealt with (tow driver and girl at the window). We were surprised at the reasonable price of our minor repair.

JB
James B.
Holmen, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Smart Car
Problem was located and quickly corrected. Personal are always friendly and efficient.

MS
Mary Kay S.
1991 Mazda B2200
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Super service!!
Great service & very prompt!!
Amanda M. from Don's Towing and Repair responded on 07/13/2025 09:39 AM

We appreciate your feedback! It's always nice to know that our service and timing hit the mark. We strive to be the speedy superheroes of the towing world—cape not included. If you ever find yourself in need again, we're just a call away!


CB
Candy B.
La Crosse, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
Needed a jumpstart and new battery.
So helpful, kind and friendly in jumpstart if my car. They were also able to replace my battery. Everyone was very helpful. Thank you.
Amanda M. from Don's Towing and Repair responded on 07/05/2025 09:39 AM

We appreciate your feedback and are glad to hear that our team was able to jumpstart your car and help you out with a new battery. It sounds like the crew was on their A-game that day! We're dedicated to lending a hand, even when your car tries to play the dramatic role of a damsel in distress. If you ever need more assistance, don’t hesitate to reach out. Happy driving!


MN
Mike N.
Onalaska, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
The best!
Very helpful on a moment's notice.
Amanda M. from Don's Towing and Repair responded on 07/01/2025 09:38 AM

We appreciate you taking the time to share your experience. It's always our goal to be the trusty sidekick you can count on, even in those unexpected moments! If you ever find yourself in need again, you know who to call. Safe travels!


NM
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Nancy M.
La Crosse, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Good service
Friendly staff. Technician explained findings and recommendations.
Amanda M. from Don's Towing and Repair responded on 06/24/2025 09:39 AM

We appreciate you taking the time to share your experience! It’s great to hear that our team made the process a breeze and that the technician was able to clarify everything for you. After all, understanding what’s going on with your vehicle is half the battle. We’ll keep aiming to maintain that friendly vibe and thorough approach! Safe travels ahead!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Quick service!
Got an appointment quickly. Oil change was completed while I waited.
Amanda M. from Don's Towing and Repair responded on 06/22/2025 09:39 AM

We appreciate you taking the time to share your experience! It's great to hear that we could fit you in quickly and get that oil change done while you kicked back. We know your time is valuable, and we aim to make maintenance as convenient as possible – no waiting rooms that feel like they’re stuck in a time warp. If you ever need anything else, you know where to find us!


KG
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KEVIN G.
La Crosse, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Great service
They were doing a good job to take care of my minivan.
Amanda M. from Don's Towing and Repair responded on 06/15/2025 09:40 AM

We appreciate your feedback and are glad to hear that we took good care of your minivan. It’s always a pleasure to help out a fellow traveler on the road, especially when it comes to those trusty family vehicles. If there’s ever anything else you need, just give us a holler!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
I was definitely stranded with a shot water pump. Not only were they there immediately, they were also able to squeeze me in and make the repairs right away
Don's had reached out to me immediately after calling AAA. They were able to squeeze me in and make repairs immediately. I had contact with the Tow truck driver, gal in the office and the mechanic. All made my crappy situation feel much better. They did a great job 👏
Amanda M. from Don's Towing and Repair responded on 06/11/2025 09:39 AM

We really appreciate your feedback! It’s always our goal to turn a not-so-great day into a better one—like turning lemons into lemonade, just with a bit more horsepower. We're glad our team could leap into action and get you back on the road quickly. If only we could send the mechanic home with you to fix all life’s little hiccups, right? We hope you’re cruising smoothly now!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
9
Hello
Thank you
Amanda M. from Don's Towing and Repair responded on 06/10/2025 09:38 AM

We appreciate your message of gratitude! Your support means a lot to us. If you ever need assistance or have any questions, just give us a shout. We're here to help!


Verified Customer
La Crosse, WI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/03/2025
verified customerVerified Customer
9
Quick
Thank you to Don's Towing and Repair for getting us in quickly for a break job.
Amanda M. from Don's Towing and Repair responded on 06/08/2025 09:40 AM

We're glad to hear we could get you in quickly for that brake job! It sounds like you might have been in a bit of a bind, and we’re happy to help you stop on a dime. Your trust in us means a lot, and we appreciate you taking the time to share your experience. If you ever need us again, you know where to find us!


MM
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MICHAEL_&_AMANDA M.
La Crosse, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
we had tires replaced
Got the car right in for new tires.
Thanks
Amanda M. from Don's Towing and Repair responded on 06/05/2025 09:40 AM

We're glad to hear that we could get you in for those new tires with such ease. After all, a good set of tires is like a solid pair of shoes—important for a smooth ride! If you need anything else in the future, don't hesitate to reach out. Enjoy the road ahead!


CC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
If you want it done right go to Don’s
Every time I go there everyone’s very courteous and very helpful and the prices are excellent!
Amanda M. from Don's Towing and Repair responded on 05/27/2025 09:38 AM

We appreciate your feedback! It sounds like our team has been rolling out the red carpet for you. We're glad to hear that you find our service courteous and our prices excellent – we like to think we're a bit of a hidden treasure in the towing and repair world. We look forward to continuing to help you out whenever you need us.


KG
Kim Paul G.
La Crosse, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
9
Quality repair
The diagnostic was thorough and I was informed of the parts needed and the time required for the repair. The time for me to be without my car was reasonable. I am very satisfied.
Amanda M. from Don's Towing and Repair responded on 05/27/2025 09:38 AM

We appreciate your feedback and are pleased to hear that our diagnostic process met your expectations. It’s great to know you felt informed about the necessary parts and the repair timeline. After all, being car-less can feel like being in a relationship where you’re waiting for a response—no one likes the suspense! If there’s anything more we can do for you, feel free to reach out. Safe travels ahead!

Offers and Posts
⭐️ Thanks for the shout-out! We're thrilled you found our speedy service and cozy waiting area impressive. 🚗⚡️ Whether it's a jump or a new battery, we’ve got you covered in no time! Come back anytime! #DonsTowing #FastService
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We may not be stump grinder specialists, but we love lending a hand! 🚜✨ Glad we could help you get that wheel off and back in action without breaking the bank! Thanks for trusting us! #DonsTowing #HereToHelp
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Thank you for the kind words! We're thrilled to earn your confidence—it's rarer than finding a parking spot during rush hour! 🚗💨 Your trust means the world to us. We're always here to keep you rolling safely! #DonsTowing #AutoCare
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Thank you for the fantastic review! 🌟 We're thrilled to hear your brakes are all quiet now. Who knew fixing car noises could be such music to our ears? 🎶 Drive safe, and remember, we’re just a lot away if you need us again! 🚗🔧 #DonsTowing #BrakeHeroes
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We’re thrilled to hear you find us friendly and speedy! 🚗💨 Nothing like getting back on the road fast! Thank you for trusting us with your car. We promise to keep the good vibes rolling! 😊 #DonsTowing #QuickFixes
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Thank you for the stellar review! 🌟 We're thrilled to be your go-to since 2012! Our team is all about kindness and top-notch service—plus, we're pretty great at fixing things too! 🚗💨 Here's to many more years together! #DonsTowing #AutoCareExcellence
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Thanks for the awesome review! We're thrilled our team made your safety check a breeze 🛠️ and that our front desk staff put a smile on your face 😊. We aim to keep you safe on the road! 🚗💨 #DonsTowing #ServiceWithASmile
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Thanks for the thumbs up! 🚗✨ We aim to keep you rolling smoothly. After all, a happy vehicle means a happy you! If your car has any more drama, we're just a call away. 😉 #DonsTowing #AutoRepairMagic
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We're thrilled to hear that our team was not only prompt but also friendly! 🚗💨 We believe good service should always come with a smile. Thanks for choosing Don's Towing and Repair—your vehicle's best friend! 🌟 #CustomerAppreciation #WheelyGoodService
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🚗✨ We’re thrilled to hear our front desk team gave you a warm welcome and speedy oil change! We promise, they don’t just change oil; they sprinkle a little magic too! Thanks for the love! 💖 #DonsTowingAndRepair #QuickAndFriendly
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Thank you for the awesome review! 🛠️ We're thrilled we could save the day and get you rolling again! 🚗💨 Remember, we're just a call away for all your tire troubles. Keep on cruising! #DonsTowing #TireHeroes
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We're thrilled to hear about your experience! ❄️🚗 Nothing like a trusty tow in the middle of winter's chill! Huge thanks for trusting us for so long. Your recommendation means the world! 🌟 Stay safe out there! #DonsTowing #CustomerAppreciation
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Thanks for the kind words! At Don's Towing and Repair, we aim to make your experience smoother than a freshly paved road! 🚗💨 Your satisfaction drives us! #CustomerLove #TowingHeroes
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We're thrilled to earn your trust! Honesty is our fuel—and we never run out! 🚗💨 Thanks for choosing Don's Towing and Repair for your auto needs. Quality service is our priority! 🔧 #TrustworthyService #DonsTowingAndRepair
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🚗💨 We're thrilled to hear you had a speedy experience! Early drop-offs? We believe in being on time, just like your car! Thanks for trusting Don's Towing and Repair. We're here to keep your wheels turning! 🔧 #QuickService #HappyCustomers
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We’re thrilled to hear you experienced our swift service! 🚗💨 Fast, friendly, and affordable—just the way we like it! Thanks for trusting us with your ride and for the kind words! 🌟 #DonsTowing #AutoRepairHeroes
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🙌 We're blushing under the hood! 🚗💨 Thanks for the kind words! Our team is always here, ready to go the extra mile because your satisfaction drives us! Keep those engines purring! 🔧✨ #CustomerFirst #DonsTowingAndRepair
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Oops! A stick shouldn't be a car's favorite snack! 🍂😄 We're thrilled you enjoyed our fast service and got back on the road in no time. Thanks for trusting Don's Towing and Repair! 🚗💨 #QuickFix #CustomerAppreciation
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🚗💨 A broken wheel on the interstate? No problem! Our stellar tow truck driver and fantastic crew love to work their magic and get you back on the road in no time. Thanks for trusting us! 🌟 #DonsTowing #CustomerCare
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We’re thrilled to hear your son made it back safe and sound! 🚗💨 Our team loves a good car comeback story and we're glad we could help with the speedy repair. Thanks for recommending us! 🎉 #DonsTowing #CustomerAppreciation
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Thank you for trusting us with your son's car! We're thrilled to hear our team got it back on the road quickly and professionally. Remember, we fix more than just flat tires—we mend worries too! 🚗💪 #DonsTowing #AutoRepairExperts
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Thanks for the simple yet powerful review! “GOOD” is our favorite four-letter word! ? Just like an oil change, it keeps things running smoothly. We're here for all your towing and repair needs! ?? #GoodVibes #DonsTowingAndRepair
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Thanks for the feedback! We appreciate your patience during check-in. We're thrilled you enjoyed the speedy service! ?? We’re working on those oil options—stay tuned! #DonsTowing #CustomerAppreciation
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?? We love it when a plan comes together! Thanks for choosing us for your tire needs. We promise quick service and a smoother ride! ?? #FastAndReliable #DonsTowingAndRepair
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?? We're thrilled to hear you loved our service! At Don's Towing and Repair, honesty is our best policy—no unnecessary repairs here! Thanks for trusting us to get your wheels back on track. ?️? #CustomerFirst #QualityService
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We're thrilled you had a smooth experience with us! ?? Quick repairs and great communication are our specialties. We're always here to rescue you from roadside drama! Thanks for the stellar review! ? #DonsTowing #AutoRescue
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Thanks for being part of the Don's Towing family for years! ? We're thrilled to keep your wheels turning and your heart smiling! Remember, we're just a tow away whenever you need us! ?? #CustomerAppreciation #TowingExperts
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