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SureCritic / Doral Genesis
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Doral Genesis

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(115 Reviews)
69
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Score Details

5 stars
84%
4 stars
6%
3 stars
3%
2 stars
<1%
1 star
5%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
6
Total ReScores™
4.7
ReScore™ Average
69
Net Promoter Score ®

Business Details

Categories
Contact
(305) 477-4005
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:30 AM - 4:00 PM
Sun
closed
* No Time Zone provided
10285 N.W. 12 Th Street Doral, FL 33172
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Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(115 Reviews)
Write a Review
Recent Reviews
SR
gravatar
SERGIO R.
Hoover, AL
2023 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/21/2022
verified customerVerified Customer
8
Category: Service
Sergio R
Good experience, very helpful employees
Negative it took NINE hours for my to finally get my car
FRANCISCO G., Service Manager from Doral Genesis responded on 09/21/2022 12:56 PM

Hello Mr. Rouco, the staff and I thank you for taking the time to give us a review. We appreciate your patronage.


Best regards,

Frank Gonzalez
Service Manager
305-591-5431
frank.gonzalez@doralhyundai.com
FRANCISCO G., Service Manager from Doral Genesis responded on 09/23/2022 02:25 PM

Hola Sr. Rouco,

Gracias por tomarse el tiempo de darnos una encuesta. Disculpe, por favor, la demor. Hemos estado muy ocupados y estamos en el proceso de buscar más mecánicos y más personal para cambio de aceite. De nuevo, gracias por su tiempo. 


Best regards,

Frank Gonzalez
Service Manager
305-591-5431
frank.gonzalez@doralhyundai.com
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