Overview

Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55

4034 Reviews

ReScore Reviews™ (44)

ReScore
Overall Rating 3.81818/5Overall Rating 3.81818/5Overall Rating 3.81818/5rating 3.81818rating 3.81818
Original
Overall Rating 1.95349/5rating 1.95349rating 1.95349rating 1.95349rating 1.95349
90% Would Recommend
100% Business Response
Latest Review about 1 hour ago

Reviews


Verified Customer
Miami, FL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Always great service
We regularly bring our cars to Doral and always receive great service and sound advice from the staff.

LQ
Lourdes Q.
Miami, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Five star customer service.
Jaime Murillo is a great customer service rep. He always gives me a five star customer service. Thank you Jaime, mechanics, and entire staff.

Verified Customer
Miami, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Excellent service
Excellent service i was greeted by two employees who quickly guided me to the nearest service center agent who assisted me.the mechanic was very helpfull and nicole provided an exceptional service explaining into detail.

Verified Customer
Miami Springs, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
T
T

OF
Osmany F.
Hialeah, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Excellent service
Nicole my rep took very good care of me. Her follow up was excellent i new what was happening with my vehicle the whole time. From the beggining what they were going to do and replace to the end when the work was complete. I would recommend her to anyone.

AP
Ailyn P.
Miami, FL
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Customer service
Great service

NM
Norma M.
Miami, FL
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
The attention
Excellent

PC
Pedro C.
Miami, FL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
My visit on November 7.
Service is excellent.

Verified Customer
Miami, FL
2015 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Carlos was great help
Service was great

LV
Lourdes V.
Miami, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Service
Ver y Professional. Listen yo what Tour Saint. Juan os my avizor. He Airways remembers me. Fran the mánager os always available ti help

AN
Ana N.
Miami, FL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Excellent Service
Friendly and professional service advisors.

MG
Maria G.
Miami, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
The personal
I have a very good experience with the personal

JR
Jose R.
Miami, FL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Great people
Great Customer Service
Francisco G., Service Manager from Doral Hyundai responded on 11/13/2018

Hello Jose, the staff and I thank you very much for giving us a positive review. We appreciate your patronage.



Best regards,

Frank Gonzalez
Service Manager
305-591-5431
frank.gonzalez@doralhyundai.com

YR
Yolanda R.
Miami, FL
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Genesis service
Thanks Juan for all your assistance and advice. The Gene continues to run like the day I bought it.
Francisco G., Service Manager from Doral Hyundai responded on 11/13/2018

Hello Mrs. Rodriguez, the staff, Juan and I thank you very much for giving us a positive review. We appreciate your patronage.



Best regards,

Frank Gonzalez
Service Manager
305-591-5431
frank.gonzalez@doralhyundai.com

JC
Jacqueline C.
Miami, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Great service and very attentive
Great service from the service advisor Nicole very helpful all the Wayfair
Francisco G., Service Manager from Doral Hyundai responded on 11/13/2018

Hello Jacqueline, the staff and I thank you very much for giving us a positive review. We appreciate your patronage.



Best regards,

Frank Gonzalez
Service Manager
305-591-5431
frank.gonzalez@doralhyundai.com

NM
Nena M.
Miramar, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Perfect
Everything was perfect
Francisco G., Service Manager from Doral Hyundai responded on 11/13/2018

Hello Nena, the staff and I thank you very much for giving us a positive review. We appreciate your patronage.



Best regards,

Frank Gonzalez
Service Manager
305-591-5431
frank.gonzalez@doralhyundai.com

ED
Elsy De La D.
Miami, FL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Fairly Good
I enjoyed my maintenance visit. Yet, on the way out to get into my car after service was done, I was told by an employee which handed my car key that something sounds broken in the steering wheel and that I should go right back in to fix it. After being there an hour and a half, I was not going in there for something found after the fact. I immediately took my car to my neighborhood mechanic which told me that this problem is very common to Hyandai cars and I should fix it only if the clicking noise bothers me. My mechanic said I can fix it but it would take 3 days and it would be costly. I believe if something is inherently wrong/defective with the manufacturing of the Hyandai car it should be repaired and corrected by the company free of charge.
Francisco G., Service Manager from Doral Hyundai responded on 11/13/2018

Hello Elsy, the staff and I thank you very much for taking the time to give us a review. Please come by so I can take a look at it and see if we can take care of it as goodwill. Thanks again, we appreciate your patronage.



Best regards,

Frank Gonzalez
Service Manager
305-591-5431
frank.gonzalez@doralhyundai.com

Verified Customer
Miami Lakes, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Great Place
Great Place
Francisco G., Service Manager from Doral Hyundai responded on 11/13/2018

Hello, the staff and I thank you very much for giving us a positive review. We appreciate your patronage.



Best regards,

Frank Gonzalez
Service Manager
305-591-5431
frank.gonzalez@doralhyundai.com

MT
Maria T.
Miramar, FL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Excellent service always!
The service is always excellent and the staff is friendly and professional.
Francisco G., Service Manager from Doral Hyundai responded on 11/12/2018

Hello Maria, the staff and I thank you very much for giving us a positive review. We appreciate your patronage.



Best regards,

Frank Gonzalez
Service Manager
305-591-5431
frank.gonzalez@doralhyundai.com

IM
Irma M.
Miami, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Servicing of my new Elentra
I love the friendly atmosphere of the place and how courteous all the employees are. Also the fast service I receive anytime I take my car in for service.
Francisco G., Service Manager from Doral Hyundai responded on 11/12/2018

Hello Irma, the staff and I thank you very much for giving us a positive review. We appreciate your patronage.



Best regards,

Frank Gonzalez
Service Manager
305-591-5431
frank.gonzalez@doralhyundai.com