ReScore Reviews™ (35)

ReScore
Overall Rating 3.628574/5Overall Rating 3.628574/5Overall Rating 3.628574/5rating 3.628574rating 3.628574
Original
Overall Rating 1.88571/5rating 1.88571rating 1.88571rating 1.88571rating 1.88571
90% Would Recommend
100% Business Response
Latest Review about 15 hours ago
Gregory M. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Santa Fe Service "
Carlos Nieves was awesome!
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/19/2018 08:18 PM
Jorge G. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the better place to get a good service"
I so happy
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/19/2018 07:22 PM
Edna K. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
I had a great experience with great service. Thanks to overall Nicole Ramos for her wonderful customer service. She took control and she listened to me with a smile. She’s very professional and a valuable employee. Overall I had a great experience my car is driving great. Thank you
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/19/2018 06:44 PM
Jaime L. on 01/19/2018
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Muy buena atención del personal"
La persona que me atendió fue muy atenta y me explicó en detalle todas las condicion es que aplicaban a mi caso.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/19/2018 04:37 PM
Yamly B. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"EXCELENTE ATENTION"
EXCELENTE
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 01/06/2018
Service Type: Repair
Review Created: 01/19/2018 04:16 PM
Kevin B. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistant service"
Carlos has been my service rep. Since my 1st service, his info has always been accurate and his actions proffessional.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 01/06/2018
Service Type: Repair
Review Created: 01/19/2018 03:47 PM
Ramon H. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service department "
My service guy Carlos was great and provided excellent service
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 01/06/2018
Service Type: Repair
Review Created: 01/19/2018 12:50 PM
Jose C. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Lourdes c"
EL SEÑOR CARLOS NIEVES K ME ATENDIÓ SÚPER AMABLE AGRADABLE FUE UN PLACER LLEVAR MI CARRO A MI PRIMER SERVICIO ME ENCANTA MI AGENCIA HYNDAI SIEMPRE LA RECOMIENDO EXELENTE SERVICIO
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/19/2018 12:28 PM
Verified Customer on 01/19/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Next to my work"
It would be better if services are available on weekends
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/17/2018
Service Type: Repair
Review Created: 01/19/2018 11:31 AM
Mario G. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" professionalism and great attention"
very good attention and explain in detail, especially Mr. Castle.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/19/2018 10:45 AM
Maria R. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasant, prompt service"
Carlos in Service took great care of me (as usual.)
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/18/2018 05:20 PM
Ana M. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
The car suddenly had an error message on the dash. A defective part was replaced and I was out within 2 hours.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/18/2018 05:04 PM
Lorenzo R. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review Title"
the service department and the parts department, have the best care that i has been received in many years, Thanks to Carlos Nieves in service, and Frank in the parts department. keep their good work. and Thanks.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/18/2018 01:18 PM
Mario M. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My Service agent Carlos is great"
Thumbs up
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/05/2018
Service Type: Repair
Review Created: 01/18/2018 11:16 AM
Verified Customer on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nicole was great"
Speedy service in my last visit. The previous visit was not so pleasant but Nicole took care of my needs quickly.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/18/2018 10:58 AM
Josefa O. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"primer servicio a mi hyundai Elantra"
Le hice el primer servicio a mi Hyundai Elantra en Doral Hyundai y quisiera comentar que la persona encargada (Sr Carlos Nieves) me atendió muy amablemente, escuchó y respondió todas mis inquietudes sobre el uso del vehículo y realizó el servicio en corto tiempo por lo que no tuve que esperar mucho en el concesionario. También tengo que decir que mientras realizan el servicio se puede esperar en una zona confortable dispuesta para este fin. Seguiré haciendo los servicios en Doral Hyundai.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/18/2018 06:08 AM
Frank G., Service Manager at Doral Hyundai responded on 01/18/2018

Hola Sra. Ortas Pereiro, gracias por dejarnos saber de su experiencia con nosotros, y por darnos una buena calificación en la encuesta. La apreciamos como cliente.

Sinceramente,

Frank Gonzalez
Service Manager
305-591-5431
frank.gonzalez@doralhyundai.com
Janice F. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Kept me informed. Carlos in service is very courteous and answers all questions.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 03:45 PM
Frank G., Service Manager at Doral Hyundai responded on 01/18/2018

Hello Janice, the staff and I thank you very much for giving us a positive review. We appreciate your patronage.

Best regards,

Frank Gonzalez
Service Manager
305-591-5431
frank.gonzalez@doralhyundai.com
Felix U. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service and team work"
Keep the work up
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/17/2018 03:30 PM
Frank G., Service Manager at Doral Hyundai responded on 01/18/2018

Hello Felix, the staff and I thank you very much for giving us a positive review. We appreciate your patronage.

Best regards,

Frank Gonzalez
Service Manager
305-591-5431
frank.gonzalez@doralhyundai.com
Migdalia S. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great help"
I received a call from Juan about the service my car needed, and he was prepared with the information. The front desk needs more training in looking up times available for your car to be brought in but other than that it was a pleasant experience.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/17/2018 12:49 PM
Frank G., Service Manager at Doral Hyundai responded on 01/18/2018

Hello Migdalia, the staff and I thank you very much for taking the time to give us a review. We appreciate your patronage.

Best regards,

Frank Gonzalez
Service Manager
305-591-5431
frank.gonzalez@doralhyundai.com
Lourdes Q. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great employees."
I always receive a five star customer service. Thank you Jaime Murillo for your excellent service.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/17/2018 11:32 AM
Frank G., Service Manager at Doral Hyundai responded on 01/18/2018

Hello Lourdes, the staff and I thank you very much for giving us a positive review. We appreciate your patronage.

Best regards,

Frank Gonzalez
Service Manager
305-591-5431
frank.gonzalez@doralhyundai.com
Displaying Review 1 - 20 of 3004 in total