business image

Brian's Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,385 Reviews)
98
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

About

If youโ€™re looking for auto repair in Billerica, MA, youโ€™ve found us. Here at Brian's Automotive we work hard to earn your trust and loyalty. We know how important it is to find a Billerica car service you can rely on, so your satisfaction is our top priority each and every day. If youโ€™re looking for auto repair in Billerica, MA, youโ€™ve found us. Here at Brian's Automotive we work hard to earn your trust and loyalty. We know how important it is to find a Billerica car service you can rely on, so your satisfaction is our top priority each and every day.

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(978) 667-0669

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
806 Boston Road Billerica, MA 01821
Brian's Automotive 's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,385 Reviews)

WA
gravatar
WENDY A.
Burlington, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2024
verified customerVerified Customer
10
Trustworthy!!
I have been a regular customer at Brianโ€™s for over a year. The mechanics take great pride in their work. The cost of repairs is fair and honest. My vehicle was recently in need of emergency repair. Despite being booked solid, Rachel was able to squeeze me in ASAP. I highly recommend Brianโ€™s for all your automotive needs ๐Ÿ˜Š
Service Coupons and Posts
Thanks for the 5-star review, Barbara! ๐ŸŒŸ We're glad we could help in your emergency and that you found our staff great! ๐Ÿš—๐Ÿ’จ We appreciate your support! #Brian'sAutomotive #CustomerAppreciation
Learn More

Thank you for the kind words, Michael! ๐ŸŒŸ We're thrilled to hear that you appreciate our punctual and informative service. Let's keep your wheels rolling smoothly! ๐Ÿš— #CustomerAppreciation #5StarService
Learn More

Thanks for the 5-star review! We aim to always go the extra mile for our customers. We appreciate your support! ๐Ÿš—โœจ #CustomerAppreciation #GoingTheExtraMile
Learn More

๐ŸŒŸ We're thrilled to hear that you had a great experience with us! ๐Ÿ˜Š Thanks for taking the time to share your positive feedback. Our team is dedicated to providing top-notch service. #CustomerAppreciation #TopNotchService
Learn More

๐ŸŽ‰ Thanks for the 5-star review! We're glad we could get you back on the road quickly! Your wheels are in good hands with us. ๐Ÿš—๐Ÿ”ง #CustomerAppreciation #Brian'sAutomotive
Learn More

๐ŸŽ‰๐Ÿš— Thank you for the glowing review, we strive for top-notch service every time! We're so glad you trust us with your cars. We appreciate your support! #CustomerSatisfaction #AutoCare
Learn More

Thanks for the 5-star review, Matt! We're glad you found our service honest and reliable. We'll continue to keep your car running smoothly! ๐Ÿš—๐Ÿ’จ #CustomerSatisfaction #Brian'sAutomotive
Learn More

Thanks for making us your go-to auto shop! We're glad to have your trust and we're always here for your family's automotive needs. ๐Ÿš— #Brian'sAutomotive #HappyCustomers
Learn More

Thanks for the โญ๏ธโญ๏ธโญ๏ธโญ๏ธโญ๏ธ review, Edward! ๐Ÿ™Œ We're thrilled to hear you always enjoy our service. Your kind words keep our engines running! ๐Ÿš—๐Ÿ’จ #CustomerAppreciation #FiveStarService
Learn More

Thanks for the โญ๏ธโญ๏ธโญ๏ธโญ๏ธโญ๏ธ review, Shawn! We're thrilled to hear you always have a great experience with us. We appreciate your support! ๐Ÿš—๐Ÿ’จ #HappyCustomers #AutoCare
Learn More

Thanks, Vinny! We're glad to hear we could help keep your motor purring like a kitten! ๐Ÿš—๐Ÿ’จ #HappyCustomers #FiveStars
Learn More

We appreciate your 5-star review! ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ Thank you for trusting us with your car and for acknowledging our dedication to customer service! #BriansAutomotive #Billerica ๐Ÿš—
Learn More


๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ Thank you for the kind words! We're thrilled to hear that our mechanics provided top-notch service and kept your car humming ๐Ÿš—๐Ÿ’จ We appreciate your support! #Brian'sAutomotive #TopNotchService #CarMaintenance #GratefulCustomers #Billerica
Learn More

๐ŸŒŸ Thank you for the โญโญโญโญโญ review! We're thrilled to hear that we were able to schedule your service quickly. We appreciate your recommendation! ๐Ÿ˜Š #Brian'sAutomotive #CustomerSatisfaction #Billerica
Learn More



๐ŸŒŸThank you for your kind words! We strive to provide reliable service and always take the time to explain the work done. Your satisfaction is our top priority! ๐Ÿ˜Š #CustomerAppreciation #SuperiorService #ReliableAutoCare #BriansAutomotive #Billerica
Learn More

We're so proud of our team at Brian's Automotive! ๐Ÿคฉ They worked hard to diagnose the issue with our customer's truck and were able to solve the problem. #BrianAutomotive #Billerica #HappyCustomer ๐Ÿค—
Learn More

Thanks for the great review, Linda! ๐Ÿคฉ We're so glad you've been coming to us for years and that your car is happy. #Billerica #HappyCars #GreatService ๐Ÿš—๐Ÿš—
Learn More

Thanks Robert! ๐Ÿคฉ We appreciate your kind words and are so glad you're happy with our service. #Billerica #Brian'sAutomotive #CustomerSatisfaction ๐Ÿค—
Learn More

Thank you for the kind words, Marilyn! ๐Ÿค— We're so glad to have earned your trust and the trust of your family. We strive to provide excellent service and results every time. #Billerica #AutoRepair #Trust #Service #Results ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ
Learn More

Thanks for the kind words, Josie! We're glad you and your husband have had great experiences with us. ๐Ÿค— #Billerica #FriendlyService #HappyCustomers ๐ŸŒŸ
Learn More

Thanks for the great review, Mary! We're so glad we could help you out and provide you with an honest conversation. ๐Ÿค— We strive to provide the best service and we're glad you noticed. #Billerica #HonestConversation #AboveAndBeyond ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ
Learn More

Thanks for the kind words, John! We're glad to have you as a customer. ๐Ÿค— #Billerica #BrianAutomotive #CustomerService #HappyCustomer
Learn More

Thanks for the kind words, Barbara! ๐Ÿคฉ We're so glad you trust us with your car and truck. We appreciate your business! #Billerica #Brian'sAutomotive #Trustworthy ๐Ÿš—
Learn More

Thanks for the kind words, Sandra! ๐Ÿคฉ We're so glad you had a great experience with Brian and Rachel. #Billerica #CustomerService #Honest #Friendly
Learn More

Mass State Inspection - No Appointment Needed Monday - Friday 8am - 5pm
Net Promoterยฎ NPSยฎ, NPS Prismยฎ, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Scoreโ„ข and Net Promoter Systemโ„ข are service marks of Bain & Company, Inc., and Fred Reichheld.