Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

1189 Reviews

ReScore Reviews™ (20)

ReScore
Overall Rating 4.850001/5Overall Rating 4.850001/5Overall Rating 4.850001/5Overall Rating 4.850001/5rating 4.850001
Original
Overall Rating 2.3/5Overall Rating 2.3/5rating 2.3rating 2.3rating 2.3
98% Would Recommend
100% Business Response
Latest Review about 7 hours ago

Reviews


JK
Joseph K.
Blacksburg, VA
2014 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Good job
Guys
Loyd E S. from Duncan Hyundai responded on 06/24/2019

THANK YOU!!!!! WE APPRECIATE YOU COMING IN!!!!!


JH
June H.
Dublin, VA
2004 Hyundai Xg350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
Superb!!!!
As always Lloyd and his staff take care of all my service needs. I am met at the door with kindness and eagerness to please.
Loyd E S. from Duncan Hyundai responded on 06/24/2019

AWESOME CUSTOMER HIGHLY RECOMMEND, IT IS ALWAYS GREAT SEEING YOU. THANK YOU FOR BEING PART OF OUR FAMILY HERE AT DUNCAN'S.


FB
Fred B.
Blacksburg, VA
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Service With a Smile
Great service with a smile. Love getting all my service and parts here...including good deals on tires with free rotation.
Loyd E S. from Duncan Hyundai responded on 06/24/2019

THANKS SO VERY MUCH, WE REALLY APPRECIATE YOUR BUSINESS!!!!


Verified Customer
Salem, VA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Great job
Walked in and was taken care quickly
Loyd E S. from Duncan Hyundai responded on 06/20/2019
GLAD WE COULD BE OF SERVICE. THANK YOU FOR COMING IN, WE REALLY APPRECIATE YOUR BUSINESS!!!!

EP
Eva P.
Christiansburg, VA
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Five stars+
Duncan Hyundai always provides great service. Thank you again for all you do.
Loyd E S. from Duncan Hyundai responded on 06/18/2019
THANK YOU FOR COMING IN FOR SERVICE. WE REALLY APPRECIATE YOUR BUSINESS!!!!

PD
Patricia D.
Dublin, VA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Hyundai Service
As always top notch service
Loyd E S. from Duncan Hyundai responded on 06/17/2019
THANK YOU, WE REALLY APPRECIATE YOUR BUSINESS!!!!

BO
Brian O.
Blacksburg, VA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Service
Great folks to deal with
Loyd E S. from Duncan Hyundai responded on 06/14/2019
AWESOME CUSTOMER!!!!!!

GS
Gerald S.
Blacksburg, VA
2011 Hyundai Elantra To
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Fixed Tire Leak
Easy appointment, in and out within 30 minutes.
Loyd E S. from Duncan Hyundai responded on 06/14/2019
AWESOME!!!! GLAD TO HEAR THIS, WE REALLY APPRECIATTE YOU COMING IN!!!!

Verified Customer
Ferrum, VA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
:-)
:-)
Loyd E S. from Duncan Hyundai responded on 06/13/2019
THANKS!!!!!

MJ
Myrl J.
Radford, VA
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Very courteous service
No comment
Loyd E S. from Duncan Hyundai responded on 06/13/2019
THANK YOU!!!

HJ
Henry J.
Blacksburg, VA
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Competent
As always the service experience was timely and efficient.
Loyd E S. from Duncan Hyundai responded on 06/13/2019

GLAD TO HEAR THIS, THANK YOU FOR YOUR BUSINESS!!!!


GS
Gerhardt S.
Blacksburg, VA
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Job done in a timely matter and addressed as directed.
I checked in at the appointment time. Check in was fast and job completed within expected time. The coffee in the waiting room tends to be "stale" needs some attention.
Loyd E S. from Duncan Hyundai responded on 06/13/2019
THANKS FOR COMING IN AND WE WILL KEEP A CLOSER EYE ON THE COFFEE!!!!!!

JH
Jerry H.
Dublin, VA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Always Great
I'm never disappointed with their service.
Loyd E S. from Duncan Hyundai responded on 06/13/2019
AS ALWAYS GREAT TO SEE YOU, WE REALLY APPRECIATE YOUR BUSINESS!!!!!!  THANK YOU

AW
Anthony W.
Blacksburg, VA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Great service again!!
Pre the normal the service was absolutely amazing & the staff is top notch!
Loyd E S. from Duncan Hyundai responded on 06/12/2019
TOP NOTCH CUSTOMERS SUCH AS YOURSELF DESERVE TOP NOTCH SERVICE, THANKS DUDE!!!!!

Verified Customer
Floyd, VA
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Awesome service.
Awesome service and extremely professional. My vehicle wasn’t going to be finished on time and Loyd the Service Manager furnished our family with a vehicle until the repairs were complete. Extremely happy with repairs also.
Loyd E S. from Duncan Hyundai responded on 06/11/2019
WE ARE SIO GLAD WE COULD TAKE CARE OF YOU, WE REALLY APPRECIATE YOUR BUSINESS!!!!

JD
John D.
Christiansburg, VA
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Competent
Very professional and responsive. Got the work done right!
Loyd E S. from Duncan Hyundai responded on 06/11/2019
THANK YOU FOR THE REVIEW, WE REALLY APPRECIATE YOUR BUSINESS!!!!

DF
Douglas F.
Dublin, VA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Mr
Loyd Sowder
Loyd E S. from Duncan Hyundai responded on 06/10/2019
THANK YOU SIR!!!!!!

JS
Jennifer S.
Christiansburg, VA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2019 Category: Service
Great Experience!
Timely scheduling, great customer service and fast turnaround time for service.
Loyd E S. from Duncan Hyundai responded on 06/10/2019
AWESOME!!! SO GLAD YOU CAME IN, WE REALLY APPRECIATE YOU  LETTING US TAKE CARE OF YOUR VEHICLE!!!!! THANK YOU!!!!!

JW
James W.
Rocky Mount, VA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Friendly and professinal
Very professional and friendly.Always nice and keeps my appointment to the tee
Loyd E S. from Duncan Hyundai responded on 06/10/2019
WE REALLY APPRECIATE YOUR BUSINESS, THANKS!!!!

BM
Britton M.
Floyd, VA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Great Service
I went to Duncan on short notice to have them inspect my tires. They got me in and I saw I needed a new set. They gave me several alternatives and a I got a new set of Continental Tires a a very competitive price. They put them on the next day a gave the car an alignment. Now it again dives like the dream Genesis that it is! Well done!! Great service department which I trust will all of my automotive needs!!
Loyd E S. from Duncan Hyundai responded on 06/10/2019
We are so glad we could be here to help out, Thank you for the review!!!!!