Duncan Hyundai

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540-382-2100
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Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(1,440 Reviews)
5 star
90%
4 star
6%
3 star
1%
2 star
1%
1 star
<1%

ReScore Reviews™ (23)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
98% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews

BY
Brian Y.
Ferrum, VA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2020 Category: Service
Nice people
Good service
Recommended
TS
Timothy S.
Radford, VA
2016 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2020 Category: Service
service
Always timely . do nothing that is not required. A-1
Recommended
TG
Thomas G.
Dublin, VA
2019 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2020 Category: Service
Oil change
Great service from friendly staff.
Recommended
DA
Dennis A.
Roanoke, VA
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2020 Category: Service
Duncan keeps their word !!
DUNCAN HYUNDAI goes out of their way to do what they say.I feel like a respected customer.
Recommended
Loyd E S. from Duncan Hyundai responded on 07/08/2020
THANK YOU FOR YOUR BUSINESS!!!!
RW
Robert W.
Blacksburg, VA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2020 Category: Service
Always great service
Been a customer for many years
Recommended
Loyd E S. from Duncan Hyundai responded on 07/08/2020
YOUR BUSINESS IS GREATLY APPRECIATED!!!!!! THANKS FOR THE REVIEW!!!!!
Verified Customer
Christiansburg, VA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2020 Category: Service
Service. Loyd Sowder and all those who work with him
Love the car. Love the dealership. Sales persons and service workers are top notch.
Recommended
CS
Carolyn S.
Christiansburg, VA
2015 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2020 Category: Service
The people and the service.
It is always great to go here.
Recommended
Loyd E S. from Duncan Hyundai responded on 07/06/2020
ALWAYS GREAT TOO SEE YOU, THANKS SO VERY MUCH FOR YOUR BUSINESS AND THE REVIEW!!!!
Verified Customer
Pembroke, VA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2020 Category: Service
Staff
Friendly staff!
Recommended
Loyd E S. from Duncan Hyundai responded on 07/06/2020
THANK YOU!!!!!
Verified Customer
Blacksburg, VA
2011 Hyundai Veracruz
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2020 Category: Service
quick and responsive
quick and responsive
Recommended
Loyd E S. from Duncan Hyundai responded on 07/02/2020
WE REALLY APPRECIATE YOUR BUSINESS!!!!!THANK YOU!!!!!
JB
Joe B.
Christiansburg, VA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2020 Category: Service
Service department was awesom
Great service department . Service manager was great and courteous
Recommended
Verified Customer
Christiansburg, VA
2011 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2020 Category: Service
Loyalty Earned
I’ve been a customer for over 10 years and their excellent customer service is the reason why. Hyundai is top notch brand and the folks at Duncan are always friendly and knowledgeable. I wouldn’t shop anywhere else.
Recommended
Loyd E S. from Duncan Hyundai responded on 07/02/2020
WE REALLY APPRECIATE YOUR BUSINESS AND TAKING THE TIME TO TAKE THE SURVEY!!!! THANK YOU SO VERY MUCH!!!!
DM
David M.
Goldbond, VA
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2020 Category: Service
duncan service
great service and friendly people
Recommended
Loyd E S. from Duncan Hyundai responded on 06/29/2020
THANKS SO MUCH FOR YOUR BUSINESS AND THE REVIEW!!!!
IG
Irene G.
Salem, VA
2011 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2020 Category: Service
Great service
My inspection was fast, through and best of all free.
Recommended
Loyd E S. from Duncan Hyundai responded on 06/23/2020

WE REALLY APPRECIATE YOUR BUSINESS AND THANK YOU FOR THE REVIEW!!!!!!

Verified Customer
Christiansburg, VA
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2020 Category: Service
Always Great Service
These folks are always very detailed. Very timely service.
Recommended
Loyd E S. from Duncan Hyundai responded on 06/17/2020
THANK YOU FOR YOUR BUSINESS AND THE REVIEW!!!!!
MG
Michael G.
Christiansburg, VA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020 Category: Service
Very knowledgeable and personable.
Great dealership.
Recommended
Loyd E S. from Duncan Hyundai responded on 06/16/2020
THANK YOU FOR YOUR BUSINESS!!!!