Reviews
RB
Richard B.
Edgewater, MD
2018 Hyundai Kona
Verified
Everyone seems to care for the customers
I was traveling and had a problem with my vehicle they took my vehicle in and checked it out and I was on my way everyone was great
Recommended
Loyd E S. from Duncan Hyundai responded on 09/21/2018
WE ARE SO GLAD WE COULD HELP, THANKS FOR THE REVIEW!!!!
LS
Lynn S.
Willis, VA
2013 Hyundai Santa Fe S
Verified
Excellent Service!
Very professional and efficient! Very comfortable waiting area.
Recommended
Loyd E S. from Duncan Hyundai responded on 09/19/2018
We are really greatfull you chose us to be your hyundai dealer, thank you.
VS
Valerie S.
Dublin, VA
2011 Hyundai Sonata
Verified
2011 Sonata
Service superb.
Recommended
Loyd E S. from Duncan Hyundai responded on 09/17/2018
THANK YOU!!!!!
Verified Customer
Pulaski, VA
2014 Hyundai Sonata
Verified
Great experience
Kept me updated on my car repairs friendly staff
Recommended
Loyd E S. from Duncan Hyundai responded on 09/17/2018
THANK YOU FOR THE REVIEW. WE APPRECIATE YOUR BUSINESS AND WILL WORK HARDER TO GET THAT LAST STAR.
Loyd E. Sowder
Service Manager
Lsowder@duncanauto.net
(540)382-2100 ext 2302
Duncan Hyundai
Loyd E. Sowder
Service Manager
Lsowder@duncanauto.net
(540)382-2100 ext 2302
Duncan Hyundai
PS
Pamela S.
Christiansburg, VA
2014 Hyundai Santa Fe S
Verified
The service
The employees that provide the customer service in the service department are wonderful!!
Recommended
Loyd E S. from Duncan Hyundai responded on 09/14/2018
THANK YOU SO MUCH!!!!
EM
Edwin M.
Roanoke, VA
2014 Hyundai Santa Fe
Verified
Overall good experience.
Overall good experience.
Recommended
Loyd E S. from Duncan Hyundai responded on 09/13/2018
THANK YOU FOR THE REVIEW, WE WILL WORK HARDER TO GET THAT 5TH STAR.
CQ
Charles Edward Q.
Blacksburg, VA
2013 Hyundai Santa Fe S
Verified
Great job !!
Great People / Great Services
Recommended
Loyd E S. from Duncan Hyundai responded on 09/13/2018
THANK YOU!!!!!!
GS
Gerhardt S.
Blacksburg, VA
2014 Hyundai Santa Fe
Verified
Friendly, timely, good service
Everybody is friendly and answers questions. The service is fast (so it is great just to wait while they are doing it) and good. Never had a problem after servicing the vehicle. Price is competitive.
Waiting room is clean, coffee available as well as wifi.
Waiting room is clean, coffee available as well as wifi.
Recommended
Loyd E S. from Duncan Hyundai responded on 09/06/2018
WE ARE SO GLAD YOU CHOSE US AS YOUR SERVICE CENTER, THANK YOU!!!!
Verified Customer
Blacksburg, VA
2013 Hyundai Elantra
Verified
great service
great service; they made a point to explain many details.
Recommended
Loyd E S. from Duncan Hyundai responded on 09/05/2018
SO GLAD TO HAVE YOU FOR A CUSTOMER, THANK YOU!!!
WR
Whitney R.
Roanoke, VA
2017 Hyundai Elantra
Verified
Great service!
They were amazing!!
Recommended
Loyd E S. from Duncan Hyundai responded on 09/04/2018
AMAZING CUSTOMERS MAKE IT EASY,THANK YOU!!!!
EW
Edwin W.
Shawsville, VA
2012 Hyundai Sonata
Verified
service
best service I have had at a car dealership in a long time. Thanks a lot, Eddie Wimmer
Recommended
Loyd E S. from Duncan Hyundai responded on 09/04/2018
GREAT HAVING YOU, WE REALLY APPRECIATE IT!!!!!
Verified Customer
Check, VA
2011 Hyundai Tucson
Verified
AWESOME
GREAT PEOPLE
Recommended
Loyd E S. from Duncan Hyundai responded on 09/04/2018
I would like to apologize for your experience. I will pass your comments about the parking lot along to the people who set it up. If you have any problems in the future please do not hesitate to contact me.
Loyd E. Sowder
Service Manager
Lsowder@duncanauto.net
(540)382-2100 ext 2302
Duncan Hyundai
Loyd E S. from Duncan Hyundai responded on 09/06/2018
THANK YOU
Loyd E S. from Duncan Hyundai responded on 09/07/2018
*
TS
Timothy S.
Radford, VA
2016 Hyundai Accent
Verified
service
excellent
Recommended
Loyd E S. from Duncan Hyundai responded on 09/04/2018
THANK YOU!!!!
Verified Customer
Dublin, VA
2015 Hyundai Sonata
Verified
Great Service Department
Friendly and accommodating staff. Prompt service.
Recommended
Loyd E S. from Duncan Hyundai responded on 09/04/2018
WE ARE SO GLAD YOU CHOSE US, THANK YOU!!!!!
SP
Shyamoli P.
Blacksburg, VA
2015 Hyundai Sonata Hyb
Verified
Service and Communication
Timely and polite, efficient service where you feel cared for.
Recommended
Loyd E S. from Duncan Hyundai responded on 09/04/2018
ALWAYS A PLEASURE!!!!!
Verified Customer
Christiansburg, VA
2017 Hyundai Santa Fe S
Verified
Honesty
I purchased a 2017 Hyundai Santa Fe Sport out of state and had it at Duncan for sensor to be replaced for the blind spot system. I received a call from the service department explaining that they found out it had been in an accident. I was very shocked as I had purchased the car less than a week prior in Ohio with a clean Carfax. They took pictures and explained everything to me. They were even whiling to talk to the dealership where a made the purchase. After talking to the dealer where I purchased the car, they agreed to take it back and return my money. Thank you for your honestly and help!
Recommended
Loyd E S. from Duncan Hyundai responded on 09/04/2018
GLAD TO BE OF ASSISTANCE, THANKS FOR THE REVIEW.
BC
Brenda C.
Christiansburg, VA
2017 Hyundai Santa Fe
Verified
Customer service
Customer service was outstanding
Recommended
Loyd E S. from Duncan Hyundai responded on 09/04/2018
THANK YOU FOR COMING IN, PLEASE LET US KNOW WHAT WE CAN DO TO GET A 5 STAR ON YOUR NEXT SERVICE VISIT.
JR
Jeff R.
Draper, VA
2016 Hyundai Sonata
Verified
Review
Good service as always.
Recommended
Loyd E S. from Duncan Hyundai responded on 08/30/2018
THANK YOU, WE REALLY APPRECIATE YOUR BUSINESS!!!
LS
Leland S.
Blacksburg, VA
2013 Hyundai Elantra Gt
Verified
Standard oil Change
Another great experience with the Duncan Service Team.
Recommended
Loyd E S. from Duncan Hyundai responded on 08/29/2018
ANOTHER GREAT CUSTOMER, THANK YOU FOR CHOOSING US!!!!
Verified Customer
Pulaski, VA
2017 Hyundai Veloster
Verified
AWESOME
GREAT PEOPLE QUICK SERVICE
Recommended
Loyd E S. from Duncan Hyundai responded on 08/29/2018
THANKS