Reviews
CS
Carolyn S.
Christiansburg, VA
2015 Hyundai Tucson

01/15/2021
Category:
Service
Lights & Brakes
The workers here are great. My problems got fixed in a short time and all is well.
Recommended
Loyd E S. from Duncan Hyundai responded on 01/15/2021
THANK YOU FOR YOUR BUSINESS!!!!!!
SP
Saurabh P.
Watertown, MA
2015 Hyundai Sonata

01/05/2021
Category:
Service
Thank you
The team at Duncan especially Lloyd Sowder and Mike were extremely helpful to take us in for an emergency diagnosis/repair when our car broke down on our way back home in the holiday season. They treated us like family while being professional and courteous to our concerns. Lloyd went through the diagnosis and explained the options clearly which put us at ease. Mike who worked on our car was very gracious to offer his service on a Saturday as we wanted to get back on the road immediately. Lloyd even followed up to make sure we reached home safely. I will definitely be adding them to my Christmas card list and hope to visit whenever I am in town. Thank you Lloyd and Mike!
Recommended
Loyd E S. from Duncan Hyundai responded on 01/05/2021
WE ARE SO GLAD WE COULD HELP OUT AND THANK YOU FOR THE GLOWING REVIEW!!!!!
Loyd E. Sowder
Service Manager
Lsowder@duncanauto.net
(540)382-2100 ext 2302
Duncan Hyundai
Loyd E. Sowder
Service Manager
Lsowder@duncanauto.net
(540)382-2100 ext 2302
Duncan Hyundai
GS
Gerald S.
Blacksburg, VA
2011 Hyundai Elantra Touring

01/04/2021
Category:
Service
Last Visit
Good service, clean facility service reps work with you
Recommended
Loyd E S. from Duncan Hyundai responded on 01/05/2021
I REALLY APPRECIATE YOUR BUSINESS!!!!!
PP
Paul P.
Christiansburg, VA
2014 Hyundai Elantra

01/04/2021
Category:
Service
Best service
Every experience we have had with this dealership has been exceptionally good. It is hard to find this quality of service these days. We will continue to use Duncan Hyundai to purchase vehicles and also for service.
Recommended
Loyd E S. from Duncan Hyundai responded on 01/04/2021
THANK YOU SO VERY MUCH FOR BEING PART OF THE DUNCAN FAMILY!!! WE REALLY APPRCIATE YOUR BUSINESS!!!!
TS
Tara S.
Radford, VA
2020 Hyundai Sonata

01/02/2021
Category:
Service
Great service!
Always great service.
Recommended
Loyd E S. from Duncan Hyundai responded on 01/04/2021
THANKS SO VERY MUCH FOR YOUR BUSINESS AND THE REVIEW!!!!!
EP
Eva P.
Christiansburg, VA
2010 Hyundai Elantra

12/30/2020
Category:
Service
Excellent as always!
Duncan Hyundai Service department always does an excellent job. Thanks so much for working me in on a busy day right before Christmas. I appreciate the covid precautions in place. Thank you and best wishes for a Happy healthy New Year.
Recommended
Loyd E S. from Duncan Hyundai responded on 12/30/2020
THANK YOU SO MUCH FOR YOUR BUSINESS AND THE TIME YOU TOOK FOR THE SURVEY!!!!!!!!
WC
Wayne C.
Pulaski, VA
2018 Hyundai Sonata

ReScore Review™
12/28/2020
Category:
Service
Prompt and courteous
They are prompt to get you scheduled and take care of what you need
Recommended
Original Review
12/27/2020
Category:
Service
Prompt AND courteous
Good
Recommended
Loyd E S. from Duncan Hyundai responded on 12/28/2020
YOUR BUSINESS IS GREATLY APPRECIATED!!!!!!! THANK YOU!!!!!!
Loyd E S. from Duncan Hyundai responded on 12/28/2020
THANK YOU FOR THIS, GREATLY APPRECIATED!!!!
Loyd E. Sowder
Service Manager
Lsowder@duncanauto.net
(540)382-2100 ext 2400
Duncan Hyundai
Loyd E. Sowder
Service Manager
Lsowder@duncanauto.net
(540)382-2100 ext 2400
Duncan Hyundai
DA
Dennis A.
Roanoke, VA
2019 Hyundai Santa Fe

12/24/2020
Category:
Service
Good work done as promised !
good work, good prices, great people !
Loyd E S. from Duncan Hyundai responded on 12/28/2020
THANK YOU SO VERY MUCH FOR YOUR BUSNESS AND THE TIME YOU TOOK FOR THE SURVEY!!!!
TG
Thomas G.
Dublin, VA
2019 Hyundai Ioniq Hybrid

12/23/2020
Category:
Service
Recall and oil change
I give them a thumbs up
Recommended
Loyd E S. from Duncan Hyundai responded on 12/28/2020
THANK YOU FOR YOUR CONTINUED PATRONAGE!!!!!! WE REALLY APPRECIATE YOU AND YOUR BUSINESS!!!!!
IG
Israel G.
Blacksburg, VA
2015 Hyundai Sonata

12/22/2020
Category:
Service
Great personnel to work with
Work wasn’t done without confirming w/me first. Charges were explained.
Recommended
Loyd E S. from Duncan Hyundai responded on 12/28/2020
THANK YOU SO MUCH FOR YOUR BUSINESS AND THE REVIEW!!!!!
PS
Pamela S.
Christiansburg, VA
2014 Hyundai Santa Fe Sport

12/18/2020
Category:
Service
Duncan Hyundai Service
I have not worked with a service department in all my years of owning a car that is so happy to make sure the customer is pleased with their work and will work with the customer to make sure everything is right! If and when I have a problem with my vehicle, Duncan service is readily available to correct the problem and explain to me why and how the problem happened and how they fixed the problem. Love the Duncan Service Department!!!
Recommended
Loyd E S. from Duncan Hyundai responded on 12/18/2020
THANKS SO VERY MUCH AND MERRY CHRISTMAS!!!!!
JH
Jessica H.
Pulaski, VA
2020 Hyundai Santa Fe

12/10/2020
Category:
Service
Friendly, fast and quality service!
Great!
Recommended
Loyd E S. from Duncan Hyundai responded on 12/10/2020
THANK YOU FOR YOUR BUSINESS!!!!!
TS
Tara S.
Radford, VA
2017 Hyundai Elantra

11/24/2020
Category:
Service
Awesome service!
I always get fantastic service. They are prompt and efficient. I take all of my automobiles there.
Recommended
Loyd E S. from Duncan Hyundai responded on 11/25/2020
ALWAYS GREAT TO SEE YOU!!!! WE REALLY APPRECIATE YOUR BUSINESS AND TAKING THE TIME FOR THE SURVEY!!!!!!
AW
Anthony W.
Christiansburg, VA
2020 Hyundai Tucson

11/16/2020
Category:
Service
Awesome service.
Another service and another excellent experience. Absolutely the best service center I have ever dealt with and would never take my car anywhere else.
Recommended
Loyd E S. from Duncan Hyundai responded on 11/16/2020
IT WAS SO GOOD SEEING YOU AGAIN. WE REALLY APPRECIATE YOUR BUSINESS AND THE TIME YOU TOOK FOR THE SURVEY. THANK YOU!!!!!
Verified Customer
Christiansburg, VA
2020 Hyundai Tucson

11/12/2020
Category:
Service
On time
Amazing service!!!!!
Recommended
Loyd E S. from Duncan Hyundai responded on 11/12/2020
THANK YOU!!!!!
Displaying Review 1 - 15 of 1490 in total