Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

712 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 3 days ago

Reviews


DW
David W.
Ventura, CA
Volkswagen Jetta Sedan
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05/19/2018 Category: Service
Spoke with David's wife. She said the staff takes really great care of their customers. They are always really helpful and honest. She thanks the business for always taking good care of them.
This review was collected via phone interview by Customer Research Inc.

TJ
Thomas J.
Ventura, CA
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Thomas said this business was very honest and trustworthy. They took care of his vehicle. They were always busy, but also always there to help. He cannot say enough good things about them.
This review was collected via phone interview by Customer Research Inc.

EC
Edwin C.
Port Hueneme, CA
Subaru Forester
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05/05/2018
Reliable Servixe
Dylan and his crew provide reliable and excellent car service. They are honest in their assessment and won’t make you pay for something you don’t need. Thank you!

MW
Monique W.
Ventura, CA
Subaru XV Crosstrek
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018
Great service with a smile!!
Service was thorough as always, and completed within the time specified!!

Anonymous avatar
Verified Customer
Ventura, CA
BMW 5 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018
BMW 535i
I am fortunate to have found a repair shop in Ventura that looks after their customers. Dylan has worked on my Porsche Boxster and BMW 535 and has always given me excellent service. The shop is always busy which tells you a lot regarding how many people use his shop to have their cars repaired. If you are looking for a shop that has a solid reputation and is honest this is the shop you need to give your give a try , I think you will not regret it.

TV
Tatiana V.
California
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Tatiana said Adrian gave her a complete description of what was going to be done to her vehicle.
This review was collected via phone interview by Customer Research Inc.

JB
Jared B.
California
Jeep Liberty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Jared said the staff was honest. The overall service was fantastic.
This review was collected via phone interview by Customer Research Inc.

DR
Dayna R.
Ventura, CA
Toyota Tercel
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Dayna said this business was quick and efficient.
This review was collected via phone interview by Customer Research Inc.

PK
Pat K.
California
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Pat said the business has a personal touch and timely service. They are professional and dependable with good customer care and prices.
This review was collected via phone interview by Customer Research Inc.

JM
Jim M.
California
Scion tC
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Jim said he received great service at a good price.
This review was collected via phone interview by Customer Research Inc.

MG
Michael G.
Dodge Pickup
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04/18/2018
A Geyser Under the Hood
I drove into the Jiffy Lube on E. Thompson Blvd. for a mileage oil and lube. During the servicing the lead technician informed me there was an oil leak somewhere on the engine. The store manager suggested I drive home and return the next morning when they could troubleshoot more thoroughly. I returned the following morning to learn the oil leak was coming from an oil pressure sensor and they could not replace the sensor. The store manager recommended I leave the vehicle next door at Dylan’s Auto for estimate and repair.
The following morning, I called Dylan to establish a customer – servicer relationship. Later that day Dylan provided an estimate which I approved, and later that afternoon the vehicle was ready to pick up. It was after five O’clock in the evening, but his lead mechanic was waiting for my arrival.
In short, this is an incident where two neighboring businesses worked together to provide one customer great service. Thanks to Dylan’s Auto I have a vehicle to drive around town and not gushing oil all over the road; and thanks to Jiffy Lube for establishing a close working relationship with Dylan’s Auto.

M. Gordon

MM
Merrill M.
Ventura, CA
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Merrill said they provided quick service. He said they were polite and the prices were good.
This review was collected via phone interview by Customer Research Inc.

RB
Ryan B.
Ventura, CA
Volkswagen Jetta
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Ryan said that the staff is great . They always tell him exactly how it is. Ryan is very grateful for their honesty.
This review was collected via phone interview by Customer Research Inc.

CE
Chad E.
California
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Chad said the owner and his staff are professional, knowledgeable, take the time to explain the problem and solution and most importantly trustworthy.
This review was collected via phone interview by Customer Research Inc.

DE
Daniel E.
California
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Daniel said the business was very friendly. They were all knowledgeable and accommodating.
This review was collected via phone interview by Customer Research Inc.

CB
Cindy B.
Ventura, CA
Toyota Tacoma
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04/10/2018
Front shocks and oil change.
Dylan is does a great job keeping my 2009 Toyota Tacoma in great shape. I drive 4 to 9 hour drives to art/craft shows.
I'm an artist, I'm always watching the bottom line. Dylan plans my repairs when necessary. Thanks.

BM
Bonnie M.
Ventura, CA
Toyota Camry
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03/31/2018 Category: Service
Bonnie said Dylan was trustworthy.
This review was collected via phone interview by Customer Research Inc.

DC
Dusty C.
Ventura, CA
Subaru XV Crosstrek
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018
Great AND honest Service
Really honest and great service. Would highly recommend.

RL
Rob L.
Ventura, CA
Ford C-Max Energi
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018 Category: Service
Rob said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

LJ
Lisa J.
Camarillo, CA
Pontiac Firebird
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03/26/2018
Extremely Pleased
Dylan and his staff are great! They fixed my 2002 Pontiac Trans Am and it had quite a few things wrong with it. Dylan is very knowledgeable and gave me options on what neeeded repaired and for me to safely drive my car. He explained things to me in laymen so that I would understand which I totally appreciated. His quote was very reasonable. My new mechanic going forward! I have already referred him to coworker and friends. 😊👍