Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

623 Reviews

98% Would Recommend
94% Business Response
Latest Review 5 days ago

Reviews


JG
Jimmie G.
Cabot, AR
Nissan Frontier 2WD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Jimmie said the staff are honest. The business is a good place to get service work done.
This review was collected via phone interview by Customer Research Inc.

WW
Woody W.
Cabot, AR
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Woody said the employees were honest. They completed everything he wanted. They provided great service.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Cabot, AR
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
David said the business has been taking care of his vehicle for a long time. The staff always provided him with great service.
This review was collected via phone interview by Customer Research Inc.

BT
Beverly T.
Ward, AR
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Beverly said the employees did a good job, they found something else wrong with her vehicle and fixed it.
This review was collected via phone interview by Customer Research Inc.
Terry E. from Eads Automotive & Tire Service responded on 07/05/2018

Thanks Beverly


ME
Marshall E.
Cabot, AR
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Marshall said the business answers his questions and concerns and they address the problems.
This review was collected via phone interview by Customer Research Inc.
Terry E. from Eads Automotive & Tire Service responded on 06/23/2018

Thanks


ES
Ed S.
Cabot, AR
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Ed said this was a good business. The employees provided professional service.
This review was collected via phone interview by Customer Research Inc.
Terry E. from Eads Automotive & Tire Service responded on 06/23/2018

Thanks Ed


RJ
Ronnie J.
Cabot, AR
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Ronnie said the service at this business was personable and intelligent. They let him know exactly what was wrong and didn't charge him for things that were not broken. He wanted to thank them for what they did.
This review was collected via phone interview by Customer Research Inc.
Terry E. from Eads Automotive & Tire Service responded on 06/23/2018

Glad we could help Ronnie


LJ
Lesean J.
Arkansas
Ford Crown Victoria
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/15/2018 Category: Service
Lesean said he asked the staff at this business to look at his vehicle on Wednesday of last week. They said they could look at it that day, or first thing in the morning. He had someone drop it off and they didn't look at his vehicle until Friday, to give him a diagnosis. He gave them a call on Monday morning to let them know they could start the work. He asked when they would have it done, and they said they would try to do it by the next day's closing time. He called to check status at that time, and was told they were still working on his vehicle. They would try to have it done by Wednesday. It was only to find out that the technician who was supposed to be doing the work was out of town. He was trying to get back, but his flight was canceled, and he had to drive. There was too much running around, so he decided to take his vehicle elsewhere.
This review was collected via phone interview by Customer Research Inc.

RH
Ramona H.
Cabot, AR
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Ramona said she likes the service at this business, and the staff's work is good.
This review was collected via phone interview by Customer Research Inc.
Terry E. from Eads Automotive & Tire Service responded on 06/17/2018

Thanks Ramona


GB
Gabriel B.
Cabot, AR
Volkswagen Jetta Sedan
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/15/2018 Category: Service
Gabriel said he would not recommend the business because he was quoted a high estimate, and another facility found it to be a much less costly issue.
This review was collected via phone interview by Customer Research Inc.
Terry E. from Eads Automotive & Tire Service responded on 06/23/2018

Maybe the other shop fixed a different leak than what we found. Your vacuum pump was your main leak and that is a dealer part only.


JB
Jim B.
Cabot, AR
Toyota Tundra 4WD Truck
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Jim said the staff was determined to get a part at the lowest price available. They take care of their customers.
This review was collected via phone interview by Customer Research Inc.
Terry E. from Eads Automotive & Tire Service responded on 06/17/2018

Thanks Jim


MF
Michael F.
Cabot, AR
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Michael said his overall experience with the business was great. The staff were efficient and the service they did was done well. The owner was very knowledgeable, he was nice, helpful, and answered all of the questions he had. The staff even texted him with a follow up after the service to check in on how the vehicle was doing, which he liked.
This review was collected via phone interview by Customer Research Inc.
Terry E. from Eads Automotive & Tire Service responded on 06/08/2018

Glad to be able to service your RAV


RB
Ruth B.
Austin, AR
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Ruth said she was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.
Terry E. from Eads Automotive & Tire Service responded on 06/08/2018

Good to see you again


MB
Mike B.
Cabot, AR
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Mike said he has used this business for twenty years. The employees took care of his vehicle.
This review was collected via phone interview by Customer Research Inc.
Terry E. from Eads Automotive & Tire Service responded on 06/08/2018

Thanks Mike


Verified Customer
Lonoke, AR
Chevrolet S10 Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018
Class Act!
Their level of personalized service provided i's unequalled. On the money, on time. No pressure to do unnecessary services like at a dealership.
Terry E. from Eads Automotive & Tire Service responded on 06/08/2018

Thank you very much sir


RG
Ricky G.
Cabot, AR
Chevrolet S-10
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Ricky said the business does a good job.
This review was collected via phone interview by Customer Research Inc.

BO
Bruce O.
Lonoke, AR
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Bruce said the staff members really exceeded themselves.
This review was collected via phone interview by Customer Research Inc.
Terry E. from Eads Automotive & Tire Service responded on 06/08/2018

Thanks Bruce


CB
Corey B.
Arkansas
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Corey said the staff did fantastic work on his vehicle.
This review was collected via phone interview by Customer Research Inc.
Terry E. from Eads Automotive & Tire Service responded on 05/17/2018

Thank you very much Corey


TT
Tony T.
Austin, AR
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Tony said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Terry E. from Eads Automotive & Tire Service responded on 05/17/2018

Thank you very much


CC
Carole C.
Cabot, AR
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018
Professional, prompt, polite service
You especially appreciate hometown locations and people when something unexpected like a flat tire derails your day. I cautiously drove my car over, very thankful that it was about a mile. I talked to Josh and his Dad and both were great. The tire was repaired the same morning so I was back on the road. Wires can get in tires? Who knew? Also love their waiting room. All the puzzles, reading material and there are always some folks I know to talk to and reading material.
Terry E. from Eads Automotive & Tire Service responded on 05/09/2018

Thank you very much for the kind words