Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

682 Reviews

98% Would Recommend
93% Business Response
Latest Review 5 days ago

Reviews


RJ
Robert J.
Cabot, AR
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2019 Category: Service
Robert said that the facility has high prices.
This review was collected via phone interview by Customer Research Inc.

DG
David G.
Austin, AR
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Work well done
Work done in very reasonable time and within cost. Professional all the way.

DP
Don P.
Cabot, AR
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Don said the employees communicated clearly. They had an understanding of his service needs. They had a good service dialog.
This review was collected via phone interview by Customer Research Inc.

RB
Randy B.
Cabot, AR
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019
Excellent service!
Have used Eads Automotive for several years. Always dependable; always do a great job... and warranties their work! Wouldn’t take my vehicles anywhere else!

DG
David G.
Cabot, AR
Kia Spectra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019
Great service
I have had Eads Automotive work on my Kia and my Silverado over the past couple years. Their work is fare, honest and dependable. I will recommend them to anyone desiring a mechanic.

IP
Ian P.
Ward, AR
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2019
New Tires
I needed new tires for my truck. They had them on and me out the door quickly and at the quoted price.

AJ
Alan J.
Cabot, AR
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019
Tires
Walmart said the tire couldn’t be fixed. EADS fixed the tire and replaced two more. Very fast and friendly service at a great price. Same quality service every time.

Verified Customer
Cabot, AR
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Truly stand up business
Since moving to Arkansas we tried different mechanics out around the area but Eads has by far been the best place we’ve been to.
My wife handles most of our car maintenance since I’m away most of the time and I know she is in good hands at eads. They don’t overcharge or recommend things that aren’t needed.
Truly stand up business.
We recommend Eads to everyone who asks.

NW
Nick W.
Cabot, AR
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Nick said they offered him a ride home, and they are friendly
This review was collected via phone interview by Customer Research Inc.

LH
Larry H.
Austin, AR
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Larry said that he has used the place for years and they have never let him down.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Cabot, AR
Dodge Caliber
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
David said the employees were friendly, courteous, super knowledgeable and treat him right. He's been a customer for years and he likes that he doesn't get the run around from them.
This review was collected via phone interview by Customer Research Inc.

DG
David G.
Austin, AR
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
Great Service
Great service. Got my truck in and out when promised. Also provided additional service recommendations. Great job guys.

BJ
Brian J.
Austin, AR
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Brian said they provided friendly, quick,, and satisfying service. He also mentioned that the guy at the front desk was friendly.
This review was collected via phone interview by Customer Research Inc.

ME
Marshall E.
Cabot, AR
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Marshall said that he always has a positive experience.
This review was collected via phone interview by Customer Research Inc.
Terry E. from Eads Automotive & Tire Service responded on 12/18/2018

Thank you sir


RB
Ronald B.
Ward, AR
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Spoke with Josephine. She said that the place was good.
This review was collected via phone interview by Customer Research Inc.
Terry E. from Eads Automotive & Tire Service responded on 12/18/2018

We appreciate that


AS
Aaron S.
Cabot, AR
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Great service
They’re our go-to auto shop. Always friendly, helpful, honest, and professional!
Terry E. from Eads Automotive & Tire Service responded on 12/10/2018

Thanks Aaron for your trust in us and have a merry Christms to your family


JB
Joe B.
Cabot, AR
Hyundai Genesis Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Great friendly people
Have been using Eades since 1997 extremely knowledgable
Terry E. from Eads Automotive & Tire Service responded on 12/10/2018

It has been our pleasure to take care of your auto needs


ES
Eddie S.
Lonoke, AR
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Great Shop
Terry and Josh have been an exceptional customer service agents. Dealing with them is an extremely transparent relationship! They have always been able to take care of any of our vehicles needs, always with quality work and great pricing. When it comes to doing the warranty work they are on top of handling the whole process. Would I, actually do I recommend EADS automotive to all my friends? A resounding......YES I DO!. Thank you for your great work!
Terry E. from Eads Automotive & Tire Service responded on 12/10/2018

We really appreciate the kind words and have a merry Christmas to your family


JE
Jimmy E.
Cabot, AR
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018 Category: Service
Jimmy said the business took care of his service needs.
This review was collected via phone interview by Customer Research Inc.
Terry E. from Eads Automotive & Tire Service responded on 12/10/2018

Thank you Jimmy


DW
Diane W.
Cabot, AR
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Best place in town
Service great as always
Terry E. from Eads Automotive & Tire Service responded on 11/17/2018

Thanks