Mary said she went in to this facility recently for an oil change, and the staff noted a failing part, which they had previously installed. They explained that it was still under warranty and would replace it in a day at no charge. She really trusts them. She stated she felt they would never try to up-sell her. She has been taking her vehicle to this business for the past 8 years. She stated she feels that she can stay with them for a long time. She believes her vehicle is still on the road because of them. They have never charged her a lot of money.
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