Eastern Shore Hyundai


Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

1055 Reviews

ReScore Reviews™ (20)

ReScore
Overall Rating 4.100003/5Overall Rating 4.100003/5Overall Rating 4.100003/5Overall Rating 4.100003/5rating 4.100003
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
95% Would Recommend
100% Business Response
Latest Review 1 day ago
David D. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hhhhhhhh"
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Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/20/2018 04:25 PM
Verified Customer on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people to help you"
I purchased a vehicle with them in 2011 and was very pleased with the service they provided then and continue to provide me.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/19/2018 03:58 PM
Jonathan B C. at Eastern Shore Hyundai responded on 01/20/2018

Thank you for taking the time to review your recent service visit. We are happy you had a 5 star service experience. We look forward to taking care of all your future service needs. Thank you again from your Eastern Shore Hyundai service team.

Linda T. on 01/19/2018
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"Great service!"
The maintenance on my Tucson was completed im a very timely manner while I waited there. The staff are all very friendly and helpful, and the facility is super clean. I highly recommend Eastern Shore Hyundai.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/19/2018 06:44 AM
Jonathan B C. at Eastern Shore Hyundai responded on 01/19/2018

Thank you for taking the time to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to taking care of all your future service needs.  Thank you again from your Eastern Shore Hyundai service team.

Richard A. on 01/18/2018
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"Outstanding Service Representatives"
The individuals to time to diagnose the problems I was concerned about even though one would not repeat while they had the car. Jonathan took s personal interest in the the case and did everything he could to ensure my concerns were addressed.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/16/2018
Service Type: Repair
Review Created: 01/18/2018 10:55 AM
Jonathan B C. at Eastern Shore Hyundai responded on 01/19/2018

Thank you for taking the time to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to taking care of all your future service needs.  Thank you again from your Eastern Shore Hyundai service team.

Verified Customer on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, friendly service."
Very professional.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/17/2018 05:16 AM
Jonathan B C. at Eastern Shore Hyundai responded on 01/19/2018

Thank you for taking the time to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to taking care of all your future service needs.  Thank you again from your Eastern Shore Hyundai service team.

Verified Customer on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent !"
Personnel and service was a 10+!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/15/2018 12:37 PM
Jonathan B C. at Eastern Shore Hyundai responded on 01/15/2018

Thank you for taking the time to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to taking care of all your future service needs.  Thank you again from your Eastern Shore Hyundai service team.

Walter B. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
service was great, don't know of any faults
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/15/2018 09:46 AM
Jonathan B C. at Eastern Shore Hyundai responded on 01/15/2018

Thank you for taking the time to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to taking care of all your future service needs.  Thank you again from your Eastern Shore Hyundai service team.

Holly S. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service!"
Always treated with excellent service! Been a customer for almost 7 years!
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 12/30/2017
Service Type: Repair
Review Created: 01/15/2018 08:26 AM
Jonathan B C. at Eastern Shore Hyundai responded on 01/15/2018

Thank you for taking the time to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to taking care of all your future service needs.  Thank you again from your Eastern Shore Hyundai service team.

Patricia D. on 01/14/2018
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"always awesome"
I bought a brand new Elantra 2016 had 9 miles on it. Now beginning 2018 and several miles later. I still live my car only had it in the shop twice. First was a battery..no big deal. 2nd was minor too. this is my 2nd new car I owned first was a Santa Fa love that car too. I love Hyundai. oh, love the fact the clean my car inside and out before I leave every time! love you guys. Thanks for taking care of a Marine Mom!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/14/2018 06:08 PM
Jonathan B C. at Eastern Shore Hyundai responded on 01/15/2018

Thank you for taking the time to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to taking care of all your future service needs.  Thank you again from your Eastern Shore Hyundai service team.

Bonny B. on 01/12/2018
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"Ease of setting an appointment; wonderful customer service & speedy service!"
The service & attention given by all persons I dealt with is Grade One!
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/12/2018 02:52 PM
Jonathan B C. at Eastern Shore Hyundai responded on 01/15/2018

Thank you for taking the time to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to taking care of all your future service needs.  Thank you again from your Eastern Shore Hyundai service team.

Verified Customer on 01/12/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good experience"
Good experience just took a bit longer than expected
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/12/2018 10:34 AM
Jonathan B C. at Eastern Shore Hyundai responded on 01/12/2018

Thank you for taking the time to review your recent visit.  We are happy you had a good visit.  We make every attempt to provide outstanding service.  Please accept our apologies and know that we will do better next time.  If there is any specific issue you'd like to discuss please feel free to contact me directly.  Sincerely,  Jonathan Cutler Service Manager. 251-626-6363 Ext: 3601

Carl M. on 01/04/2018
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"Great Service Everytime "
The service was as expected: timely, cost-effective, and friendly.
Vehicle: 2012 Hyundai Equus
Category: Service
Service Date: 01/02/2018
Service Type: Repair
Review Created: 01/04/2018 05:33 PM
Jonathan B C. at Eastern Shore Hyundai responded on 01/05/2018

Thank you for taking the time to review your recent service. We are happy you had a 5 star service experience. We look forward to seeing you for your future service needs. Thank you again from your Eastern Shore Hyundai service team.

Verified Customer on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding service "
Good work , great price.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/30/2017
Service Type: Maintenance
Review Created: 01/02/2018 05:41 PM
Jonathan B C. at Eastern Shore Hyundai responded on 01/03/2018

Thank you for taking the time to review your recent service. We are happy you had a 5 star service experience. We look forward to seeing you for your future service needs. Thank you again from your Eastern Shore Hyundai service team.

Verified Customer on 01/02/2018
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"Great Customer Service "
Once again Eastern Shore Hyundai has outdone themselves they got me in and out in no time and took care of all my service needs. Thank You again from a loyal Hyundai owner.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 12/29/2017
Service Type: Maintenance
Review Created: 01/02/2018 09:47 AM
Jonathan B C. at Eastern Shore Hyundai responded on 01/02/2018

Thank you for taking the time to review your recent service. We are happy you had a 5 star service experience. We look forward to seeing you for your future service needs. Thank you again from your Eastern Shore Hyundai service team.

Curtis L. on 01/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review"
Excellent service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 12/28/2017
Service Type: Maintenance
Review Created: 01/01/2018 01:52 PM
Jonathan B C. at Eastern Shore Hyundai responded on 01/02/2018

Thank you for taking the time to review your recent service. We are happy you had a 5 star service experience. We look forward to seeing you for your future service needs. Thank you again from your Eastern Shore Hyundai service team.

Richard E. on 01/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer service "
Friendly and highly pleased with Eastern Shore Hyundai Dealership.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 12/28/2017
Service Type: Repair
Review Created: 01/01/2018 09:41 AM
Jonathan B C. at Eastern Shore Hyundai responded on 01/02/2018

Thank you for taking the time to review your recent service. We are happy you had a 5 star service experience. We look forward to seeing you for your future service needs. Thank you again from your Eastern Shore Hyundai service team.

Terry S. on 12/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The work on my car was done quickly and without any issues. "
Your Mechanic even adjusted the air in all four tires and everything went without any problems.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/23/2017
Service Type: Maintenance
Review Created: 12/26/2017 08:54 PM
Jonathan B C. at Eastern Shore Hyundai responded on 12/27/2017

Thank you for taking the time to review your recent service. We are happy you had a 5 star service experience. We look forward to seeing you for your future service needs. Thank you again from your Eastern Shore Hyundai service team.

Vincent G. on 12/26/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Over all good experience"
They work was done before the estimated time and seems to be well done. The cost was on the high side.
Vehicle: 2011 Hyundai Elantra To
Category: Service
Service Date: 12/22/2017
Service Type: Maintenance
Review Created: 12/26/2017 09:57 AM
Jonathan B C. at Eastern Shore Hyundai responded on 12/26/2017

Thank you for taking the time to review your recent service visit.  We appreciate the feedback and will look at ways we could make your visit better.  Thank you again from your Eastern Shore Hyundai service team. 

Laura J. on 12/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone is so delightful and accommodating. Facilities are clean and comfortable."
This is a wonderful place to get service and a very pleasant place to wait while the car is being worked on. The work has always been done in a timely manner.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 12/20/2017
Service Type: Maintenance
Review Created: 12/25/2017 09:14 PM
Jonathan B C. at Eastern Shore Hyundai responded on 12/26/2017

Thank you for taking the time to review your recent service. We are happy you had a 5 star service experience. We look forward to seeing you for your future service needs. Thank you again from your Eastern Shore Hyundai service team.

Janet M. on 12/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience"
All work done in a timely and professional manner
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/14/2017
Service Type: Maintenance
Review Created: 12/24/2017 01:22 PM
Jonathan B C. at Eastern Shore Hyundai responded on 12/26/2017

Thank you for taking the time to review your recent service. We are happy you had a 5 star service experience. We look forward to seeing you for your future service needs. Thank you again from your Eastern Shore Hyundai service team.

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