Eastern Shore Hyundai


Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

1000 Reviews

ReScore Reviews™ (20)

ReScore
Overall Rating 4.100003/5Overall Rating 4.100003/5Overall Rating 4.100003/5Overall Rating 4.100003/5rating 4.100003
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
95% Would Recommend
100% Business Response
Latest Review about 18 hours ago
JAMES M. on 11/23/2017
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"Genesis waiting is awesome "
Nice, courteous service and clean atmosphere
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/21/2017
Service Type: Maintenance
Review Created: 11/23/2017 06:03 PM
Jonathan B C. at Eastern Shore Hyundai responded on 11/24/2017

Thank you for taking a few minutes to review your recent service visit.  We are happy you a had a 5 star service experience.  We look forward to seeing you for all your future services.  Thank you again from your Eastern Shore Hyundai service team.

Eric P. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Service"
Good service, great folk !!!
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/23/2017 06:03 AM
Jonathan B C. at Eastern Shore Hyundai responded on 11/24/2017

Thank you for taking a few minutes to review your recent service visit.  We are happy you a had a 5 star service experience.  We look forward to seeing you for all your future services.  Thank you again from your Eastern Shore Hyundai service team.

Daniel M. on 11/21/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Not so happy"
Service did not go as smoothly as it had at my previous Hyundai dealership. Dealerships should be linked to each other's service records to verify warranty and service.
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 01:32 PM
Jonathan B C. at Eastern Shore Hyundai responded on 11/21/2017

Thank you for taking the time to review your recent service visit.  I would like to apologize for the unfortunate events that transpired over the weekend.  I wish I could tell you that all records could be accessed from other dealerships.  We can see warranty repairs on Hyundai's website however we cannot see any repairs that you might have paid for.  I would like to welcome you to our area and hope you come to see us for all your service needs.  Thank you again from your Eastern Shore Hyundai service team. 

RICHARD A. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding service "
Was greeted in a professional and very friendly manner. Answered all of my questions.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/20/2017 12:00 PM
Jonathan B C. at Eastern Shore Hyundai responded on 11/20/2017

Thank you for taking a few minutes to review your recent service visit.  We are happy you a had a 5 star service experience.  We look forward to seeing you for all your future services.  Thank you again from your Eastern Shore Hyundai service team.

DAVID C. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"NICE PERSONNEL"
THANKS FOR THE BIRTHDAY GIFT OF AUTO BUTLER.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/18/2017 06:57 AM
Jonathan B C. at Eastern Shore Hyundai responded on 11/20/2017

Thank you for taking a few minutes to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to taking care of all your vehicle's service needs.  Thank you again from your Eastern Shore Hyundai service team.

Verified Customer on 11/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The dealership is very comfortable "
Very clean and the customer service is great
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/17/2017 10:44 AM
Jonathan B C. at Eastern Shore Hyundai responded on 11/17/2017

Thank you for spending a few minutes to review your recent service visit.  We strive to make every guest experience a 5 star visit.  We will continue to improve and provide you a 5 star experience.  Thank you again from your Eastern Shore Hyundai service team. 

Stanley R. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
My repairs were completed in a timely manner and most of the repairs were covered under warranty!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/14/2017 02:39 PM
Jonathan B C. at Eastern Shore Hyundai responded on 11/14/2017

Thank you for taking a few minutes to review your service visit.  We are happy you had a 5 star service experience.  We look forward to seeing you in the future.  Thank you again from your Eastern Shore Hyundai service team. 

Paul M. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convience and excellent technicians!"
The shop is very convenient, the technicians are able to complete the maintenance in a timely manner and they appear to be be very competent.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 10:45 AM
Jonathan B C. at Eastern Shore Hyundai responded on 11/14/2017

Thank you for taking a few minutes to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to seeing you again for all your service needs.  Thank you from your Eastern Shore Hyundai service team.

Jerry C. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convince "
Satisfied
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/14/2017 09:40 AM
Jonathan B C. at Eastern Shore Hyundai responded on 11/14/2017

Thank you for taking a few minutes to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to seeing you again for all your service needs.  Thank you from your Eastern Shore Hyundai service team.

Angela M. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great routine service"
routine oil change and tire rotation. Got in early and out quickly. Everyone was helpful and friendly
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 11/08/2017
Service Type: Repair
Review Created: 11/14/2017 03:44 AM
Jonathan B C. at Eastern Shore Hyundai responded on 11/14/2017

Thank you for taking a few minutes to review your service visit.  We are happy you had a 5 star service experience.  We look forward to seeing you in the future.  Thank you again from your Eastern Shore Hyundai service team. 

Deborah R. on 11/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very efficient. Wish they would provide loaner cars."
Great service inside and out.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/02/2017
Service Type: Repair
Review Created: 11/10/2017 05:13 AM
Jonathan B C. at Eastern Shore Hyundai responded on 11/10/2017

Thank you for taking the time to review your recent service visit.  We are happy you had a 4 star service experience, We will strive to make your next visit a 5 star experience.  We look forward to seeing you for all your future service visits.  Thank you again from your Eastern Shore Hyundai service team.

Thomas B. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The People of Easern Shore Hyundai"
Excellent Service
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/08/2017 06:41 AM
Jonathan B C. at Eastern Shore Hyundai responded on 11/08/2017

Thank you for taking the time to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to seeing you for all your future service visits.  Thank you again from your Eastern Shore Hyundai service team.

Verified Customer on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service "
The team at Eastern Shore Hyundai is always top notch they are friendly and smiling and always assist with any question I have. I love coming to Eastern Shore Hyundai for all my service needs.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 10/31/2017
Service Type: Maintenance
Review Created: 11/07/2017 01:31 PM
Cindy R D. at Eastern Shore Hyundai responded on 11/07/2017

Thank you for reviewing us.  We love to smile and answer any questions we can.  We can't wait to see you soon.  Sincerely, Eastern Shore Hyundai Service Department.

Vicki R. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service as well as facility"
Only negative was the nasty attitude of (strangely color red head , short hair)
She was rude and really turned off my friend also. That was on the visit to determine problem. Last visit to fix problem ahe wasnt there when i was
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/04/2017
Service Type: Repair
Review Created: 11/07/2017 10:57 AM
Jonathan B C. at Eastern Shore Hyundai responded on 11/07/2017

Thank you for taking the time to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to seeing you for all your future service visits.  Thank you again from your Eastern Shore Hyundai service team.

Deborah B. on 11/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Service Manager was very interested in resolving our problem. He vowed to work with us until the issue is resolved. Service Staff was very knowledgeable and service area was very clean.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/30/2017
Service Type: Repair
Review Created: 11/04/2017 03:41 PM
Jonathan B C. at Eastern Shore Hyundai responded on 11/06/2017

Thank you for taking the time to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to seeing you for all your future service visits.  Thank you again from your Eastern Shore Hyundai service team. 

Chad G. on 11/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People"
Service manager and staff truly had the mindset to put my interest first.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/28/2017
Service Type: Repair
Review Created: 11/04/2017 06:13 AM
Jonathan B C. at Eastern Shore Hyundai responded on 11/06/2017

Thank you for taking the time to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to seeing you for all your future service visits.  Thank you again from your Eastern Shore Hyundai service team. 

Shirley Z. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall check "
They said the motor checked out ok
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/30/2017
Service Type: Repair
Review Created: 11/03/2017 11:56 AM
Jonathan B C. at Eastern Shore Hyundai responded on 11/06/2017

Thank you for taking the time to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to seeing you for all your future service visits.  Thank you again from your Eastern Shore Hyundai service team. 

Richard E. on 11/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer service "
EXCELLENT Service
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/27/2017
Service Type: Repair
Review Created: 11/01/2017 01:01 PM
Jonathan B C. at Eastern Shore Hyundai responded on 11/06/2017

Thank you for taking the time to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to seeing you for all your future service visits.  Thank you again from your Eastern Shore Hyundai service team. 

Martha H. on 10/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone is very pleasant and frendly, very nice waiting area for customer to relax while work is being done. "
I always enjoy my visits to Eastern Shore Hyundai.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/18/2017
Service Type: Repair
Review Created: 10/30/2017 07:26 AM
Jonathan B C. at Eastern Shore Hyundai responded on 10/30/2017

Thank you for taking a few minutes to review your recent service visit.  We look forward to seeing you in the future and we are glad you had a 5 star service experience.  Thank you again from your Eastern Shore Hyundai service team.

Valanita S. on 10/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love my dealership"
Eastern Shore Hyundai is great. All but one of their service advisors are a pleasure to deal with.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/23/2017
Service Type: Maintenance
Review Created: 10/28/2017 08:43 PM
Jonathan B C. at Eastern Shore Hyundai responded on 10/30/2017

Thank you for taking a few minutes to review your recent service visit.  We look forward to seeing you in the future and we are glad you had a 5 star service experience.  Thank you again from your Eastern Shore Hyundai service team.

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