Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

1560 Reviews

ReScore Reviews™ (34)

ReScore
Overall Rating 4.4117612/5Overall Rating 4.4117612/5Overall Rating 4.4117612/5Overall Rating 4.4117612/5rating 4.4117612
Original
Overall Rating 2.41176/5Overall Rating 2.41176/5rating 2.41176rating 2.41176rating 2.41176
95% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


GK
George K.
Daphne, AL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Update
The people make the difference

GS
Gwyn S.
Bay Minette, AL
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/16/2019 Category: Service
Gwyn Smith
The car wash after the service was not very good. The back wasn't washed very well. I had to actually wash that part myself.
JONATHAN B C. from Eastern Shore Hyundai responded on 03/16/2019

Thank you for taking the time to review your recent service. We strive to deliver a 5 star service experience. i apologize about the car wash and will address our car wash attendant and make sure that we provide a better wash in the future.  We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


Verified Customer
Milton, FL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Great see
I drive an hour out to go to this dealership due to the level of service they provide. They provide me with honest opinions. Cindy is the best. Its hard to find good, honest dealerships but I have truly trusted this one. My car has over 200, miles on it and I still get it serviced.
JONATHAN B C. from Eastern Shore Hyundai responded on 03/16/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


VV
Veta Joyce V.
Fairhope, AL
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Hyundai Employees are the best ever!
Every time I go to Hyundai, I am impressed by the personnel. They are all so helpful, caring and kind.
JONATHAN B C. from Eastern Shore Hyundai responded on 03/16/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


PP
Paul P.
Fairhope, AL
2005 Hyundai Xg350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Standard maintenance requirements.
Good service and good price.
JONATHAN B C. from Eastern Shore Hyundai responded on 03/15/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


JC
Jessie C.
Baker, FL
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
they appreciate your business
they are very friendly and appreciate your business.
JONATHAN B C. from Eastern Shore Hyundai responded on 03/14/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


KK
Kelly K.
Daphne, AL
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Great service
Great service experience. Taylor and Larry did an excellent job!
JONATHAN B C. from Eastern Shore Hyundai responded on 03/13/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


BH
Benita H.
Fairhope, AL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Service
Service great.
Clean, comfortable, very professional
JONATHAN B C. from Eastern Shore Hyundai responded on 03/13/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


Verified Customer
Fairhope, AL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Great job!
They replaced my radio and removed the CDs from the broken radio. Thanks
JONATHAN B C. from Eastern Shore Hyundai responded on 03/13/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


MR
Mary R.
Satsuma, AL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
fast and friendly
everyone was on time and moving like clock work, receiving the car in, getting the work completed in a timely fashion, have the car washed and cleaned on the inside too!.. Very nice
JONATHAN B C. from Eastern Shore Hyundai responded on 03/12/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


TK
Thomas K.
Foley, AL
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Recall service
Friendly, professional. Great in and out time.
JONATHAN B C. from Eastern Shore Hyundai responded on 03/12/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


DW
Debby W.
Foley, AL
2011 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Excellent service and professional staff,
Always friendly and courteous, the staff is by far one of my favorites.
JONATHAN B C. from Eastern Shore Hyundai responded on 03/12/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


PB
Peggy B.
Robertsdale, AL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
I really like you drive your car in & service attendant comes to car to take info
Also the waiting area is exceptionally nice with good bathroom. Wifi water to drink comfy chairs just awesome. & service folks are super nice & speedy but thorough.
JONATHAN B C. from Eastern Shore Hyundai responded on 03/12/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


LL
Linda L.
Daphne, AL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
10,000 mile service.
Service was prompt and personal were informative and friendly.
JONATHAN B C. from Eastern Shore Hyundai responded on 03/11/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


JL
James L.
Foley, AL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
good
good
JONATHAN B C. from Eastern Shore Hyundai responded on 03/11/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


DF
David F.
Daphne, AL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
As expected
Service was fast, actually faster without an appointment as has not been the case in the past. We did have to ask for the complimentary wash and vac....twice.
JONATHAN B C. from Eastern Shore Hyundai responded on 03/09/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


PJ
Paige J.
Daphne, AL
2006 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Quick and easy
Happy with the service I received would definitely tell a friend.
JONATHAN B C. from Eastern Shore Hyundai responded on 03/09/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


SC
Shauna C.
Axis, AL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Thanks for everyrhing
Really surprised and pleased that hyundai took care of .my engine!!!
JONATHAN B C. from Eastern Shore Hyundai responded on 03/08/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


AF
Ammie F.
Mobile, AL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Service
Professional service
Service dept is Awesome they always explain to you in great details about your vehicle
JONATHAN B C. from Eastern Shore Hyundai responded on 03/06/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


PD
Paul D.
Spanish Fort, AL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
comfortable
The employees just make me feel..........comfortable; the check-in sweetheart has a smile that dazzles me.
Also talked to my salesman, Derek, who took the time to converse with me.
JONATHAN B C. from Eastern Shore Hyundai responded on 03/06/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.