Eastern Shore Hyundai


Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

963 Reviews

ReScore Reviews™ (19)

ReScore
Overall Rating 4.26316/5Overall Rating 4.26316/5Overall Rating 4.26316/5Overall Rating 4.26316/5rating 4.26316
Original
Overall Rating 2.15789/5Overall Rating 2.15789/5rating 2.15789rating 2.15789rating 2.15789
95% Would Recommend
100% Business Response
Latest Review about 4 hours ago
Tami F. on 10/20/2017
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"Awesome employees!"
Everyone at Hyundai has always been so helpful. My self and my family have bought 4 cars from there. Great people!!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/20/2017 05:11 PM
PAUL E. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Title can’t be blank"
Comment can’t be blank
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/20/2017 07:37 AM
Jonathan B C. at Eastern Shore Hyundai responded on 10/20/2017

Thank you for taking a few minutes to review your recent service visit.  We are glad you had a 5 star service experience.  We look forward to seeing you in the future.  Thank you again from your Eastern Shore Hyundai service team.

Verified Customer on 10/20/2017
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"custome"
Awesome job as usual and in a timely manner!!! Thank you as always Eastern Shore Hyundai!!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/20/2017 04:23 AM
Jonathan B C. at Eastern Shore Hyundai responded on 10/20/2017

Thank you for taking a few minutes to review your recent service visit.  We are glad you had a 5 star service experience.  We look forward to seeing you in the future.  Thank you again from your Eastern Shore Hyundai service team.

Verified Customer on 10/18/2017
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"Should have been covered under recall."
I took my Sonata in for what is clearly a recall problem - the brake lights staying on - but was told my car was not covered under the recall. Even though the recall was for 2012 Sonatas, which I have, and was having the exact problem (and solution) as the recall description. Otherwise, Hyundai has always been good to me.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/18/2017 11:44 AM
Jonathan B C. at Eastern Shore Hyundai responded on 10/18/2017

Thank you for taking a few minutes to review your recent service visit. We strive to make every experience a 5 star.  Thank you for telling us where we can improve and we will do our very best to so.  Thank you again from your Eastern Shore Hyundai service team. 

TERRY S. on 10/17/2017
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"Done what was needed very quickly and it was done right the first time.."
My car was well care for and the auto butler was done very well also. Great job!!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 11:12 AM
Jonathan B C. at Eastern Shore Hyundai responded on 10/17/2017

Thank you for taking a few minutes to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to seeing you for all you future service needs.  Thank you again from your Eastern Shore Hyundai service team.

John W. on 10/17/2017
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"Great Personnel, facilities and great coffee"
Friendly atmosphere, great facilities/lounge, good coffee
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 10:45 AM
Jonathan B C. at Eastern Shore Hyundai responded on 10/17/2017

Thank you for taking a few minutes to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to seeing you for all you future service needs.  Thank you again from your Eastern Shore Hyundai service team.

Verified Customer on 10/17/2017
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"Love sonata still going strong "
2013
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 09:49 AM
Jonathan B C. at Eastern Shore Hyundai responded on 10/17/2017

Thank you for taking a few minutes to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to seeing you for all you future service needs.  Thank you again from your Eastern Shore Hyundai service team.

Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Friendly staff
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/16/2017 05:51 PM
Jonathan B C. at Eastern Shore Hyundai responded on 10/17/2017

Thank you for taking a few minutes to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to seeing you for all you future service needs.  Thank you again from your Eastern Shore Hyundai service team.

Verified Customer on 10/16/2017
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"Mrs"
Loved the waiting room area! Whoever thought of a nail technician was genius!!! Also, they playroom was a nice touch too. It's nice to have "things to do" while waiting instead of just sitting there.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/16/2017 04:36 PM
Jonathan B C. at Eastern Shore Hyundai responded on 10/17/2017

Thank you for taking a few minutes to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to seeing you for all you future service needs.  Thank you again from your Eastern Shore Hyundai service team.

JOHN L. on 10/15/2017
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"10 thousand mile service. "
Very professional and curtious employees. It was a nice experience.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/15/2017 03:33 PM
Jonathan B C. at Eastern Shore Hyundai responded on 10/16/2017

Thank you for taking a few minutes to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to seeing you for all you future service needs.  Thank you again from your Eastern Shore Hyundai service team.

Ammie F. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service dept"
Everyone is always friendly an eager to assist you
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/14/2017 08:08 PM
Jonathan B C. at Eastern Shore Hyundai responded on 10/16/2017

Thank you for taking a few minutes to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to seeing you for all you future service needs.  Thank you again from your Eastern Shore Hyundai service team.

Verified Customer on 10/14/2017
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"Great, efficient service in a timely manner"
Thank you so much
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/14/2017 07:07 PM
Jonathan B C. at Eastern Shore Hyundai responded on 10/16/2017

Thank you for taking a few minutes to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to seeing you for all you future service needs.  Thank you again from your Eastern Shore Hyundai service team.

Sheryl J. on 10/14/2017
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"Friendly staff and very accommodating ."
Have have not had any complaints about the service I have received.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/14/2017 07:59 AM
Jonathan B C. at Eastern Shore Hyundai responded on 10/14/2017

Thank you for taking a few minutes to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to seeing you for all you future service needs.  Thank you again from your Eastern Shore Hyundai service team.

Robert G. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jourdan made our purchase an easy and pleasant experience. "
The best sales person I've ever encountered.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/30/2017
Service Type: Repair
Review Created: 10/13/2017 10:49 PM
Jonathan B C. at Eastern Shore Hyundai responded on 10/14/2017

Thank you for taking a few minutes to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to seeing you for all you future service needs.  Thank you again from your Eastern Shore Hyundai service team.

L L. on 10/12/2017
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"Incredible Experience!"
Courteous, reliable and honest service from beginning to end.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/12/2017 09:23 PM
Jonathan B C. at Eastern Shore Hyundai responded on 10/13/2017

Thank you for taking time to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to taking care of all your service needs in the future.  Thank you again from your Eastern Shore Hyundai service team. 

Kevin T. on 10/11/2017
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"Service Job"
I had a simple appointment to have a tire rotation and oil change, as well as have an indicator light checked for a malfunction. Upon inspection, the team determined I needed a new brake pad, which almost doubled my wait time. I had a 4 year old and 7 month old with me. However, the team handled my case super fast, kept me updated on the progress twice, and I waited very comfortably in the lounge (I even was able to close the door so my infant could sleep). I am incredibly grateful to the service center for their diligence in taking care of my car, and to the lovely ladies at the service counter who offered various comforts to me and my daughters as we waited. Thank you so much!
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/11/2017 11:22 AM
Jonathan B C. at Eastern Shore Hyundai responded on 10/11/2017

Thank you for taking a few minutes to review your service visit.  We strive to take care of every customer in a timely and efficient manner.  We look forward to seeing you soon.  Thank you again from your Eastern Shore Hyundai service team. 

Verified Customer on 10/10/2017
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"GREAT SERVICE"
LIKE SERVICE--WILL RETURN
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/04/2017
Service Type: Repair
Review Created: 10/10/2017 08:20 AM
Jonathan B C. at Eastern Shore Hyundai responded on 10/10/2017

Thank you for taking the time to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to taking care of your future service needs.  Thank you again from your Eastern Shore Hyundai service team.

Laura J. on 10/08/2017
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"Wonderful service"
Every time that I have been there everyone is so pleasant and helpful and on the last visit they fixed my repair without having an appointment. Almost unheard of these days. Laura J.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/29/2017
Service Type: Repair
Review Created: 10/08/2017 12:58 PM
Jonathan B C. at Eastern Shore Hyundai responded on 10/09/2017

Thank you for taking the time to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to taking care of your future service needs.  Thank you again from your Eastern Shore Hyundai service team.

James P. on 10/05/2017
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"Prompt service."
Yes
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/28/2017
Service Type: Repair
Review Created: 10/05/2017 08:50 AM
Jonathan B C. at Eastern Shore Hyundai responded on 10/05/2017

Thank you for taking a few minutes to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to taking care of all your future service needs.  Thank you again from your Eastern Shore Hyundai service team.

Sarah H. on 10/03/2017
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"People are great "
Everybody is great from scheduling to service folks. Pat was right there with help and support with my questions.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/27/2017
Service Type: Maintenance
Review Created: 10/03/2017 10:09 AM
Jonathan B C. at Eastern Shore Hyundai responded on 10/03/2017

Thank you for taking a few minutes to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to taking care of all your future service needs.  Thank you again from your Eastern Shore Hyundai service team.

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