Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

1652 Reviews

ReScore Reviews™ (36)

ReScore
Overall Rating 4.4444417/5Overall Rating 4.4444417/5Overall Rating 4.4444417/5Overall Rating 4.4444417/5rating 4.4444417
Original
Overall Rating 2.38889/5Overall Rating 2.38889/5rating 2.38889rating 2.38889rating 2.38889
95% Would Recommend
100% Business Response
Latest Review about 10 hours ago

Reviews


Verified Customer
Foley, AL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Service
Great service

Verified Customer
Mobile, AL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Awesome customer service
Awesome customer service
JONATHAN B C. from Eastern Shore Hyundai responded on 06/24/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


BH
Barbara H.
Eight Mile, AL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
they all seem to care for you and your car
fast and very friendly service
JONATHAN B C. from Eastern Shore Hyundai responded on 06/24/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


JM
Jose M.
Daphne, AL
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Excellent service
Efficient and very friendly.
JONATHAN B C. from Eastern Shore Hyundai responded on 06/21/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


Verified Customer
Foley, AL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
service
everyone was very helpful
JONATHAN B C. from Eastern Shore Hyundai responded on 06/21/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


MB
Michelle B.
Bay Minette, AL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Excellent service
Excellent service and staff!
JONATHAN B C. from Eastern Shore Hyundai responded on 06/20/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 ⭐️ Service experience. We look forward to providing you exceptional service in the future. Thank you again for choosing Eastern Shore Hyundai for all your needs. Sincerely, your Eastern Shore Hyundai Service Team. 


WG
Wayne Michel G.
Pensacola, FL
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Great!
Awesome
Cindy R D. from Eastern Shore Hyundai responded on 06/19/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


RF
Ruth F.
Elberta, AL
2017 Hyundai Tucson
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/18/2019 Category: Service
NO
The staff made fun of me
JONATHAN B C. from Eastern Shore Hyundai responded on 06/18/2019

Thank you for taking the time to review your recent service visit.  I hope that you will visit us again in the future.  If you have any experience below a 5 star experience in the future please don't hesitate to call me.  Sincerely, Jonathan Cutler


Verified Customer
Pensacola, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Reliability, friendly
This is my 3rd Santa Fe from Eastern Shore Hyundai. I have traded in my vehicles for the safety feature upgrades. The staff at Eastern Shore Hyundai are honest, dependable, and professional.
JONATHAN B C. from Eastern Shore Hyundai responded on 06/17/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


PG
Paul G.
Fairhope, AL
2019 Hyundai Veloster
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/14/2019 Category: Service
disorganised on safety recall
got letter for safety recall, made appointment, but part not available so why did you accept the date?
JONATHAN B C. from Eastern Shore Hyundai responded on 06/17/2019

Thank you for your review of our service department, We strive to deliver a 5 star service experience to every customer.  There are some things with Hyundai that we must first inspect to make sure they are needed.  I apologize for the inconvenience and wish to speak to you about your visit.  Thank you again for your review.  Sincerely, Jonathan Cutler Service Manager.


MT
Melissa T.
Robertsdale, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Great customer service!!!
Service department is amazing! Always willing to help and answer any questions.
JONATHAN B C. from Eastern Shore Hyundai responded on 06/13/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


DS
Deborah S.
Atmore, AL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Courteous staff!
The staff greeted us, not just a few, but everyone that came by us. The repair was completed in less time than predicted.
JONATHAN B C. from Eastern Shore Hyundai responded on 06/13/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


MM
Michael M.
Fairhope, AL
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
They remember me!
I am always greeted with a smile. I do not expect my vehicle to get work done as soon as I arrive. I am prepared to either wait or leave it. I understand not everyone can do that but I can, and it saves any stress I may have.
JONATHAN B C. from Eastern Shore Hyundai responded on 06/12/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


MB
Michael B.
Summerdale, AL
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Dependable
Dependable
JONATHAN B C. from Eastern Shore Hyundai responded on 06/11/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


ME
Matthew E.
Spanish Fort, AL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Fabulous staff!
Everyone is very nice and they do great work!!!!
JONATHAN B C. from Eastern Shore Hyundai responded on 06/11/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


RB
Richard B.
Cantonment, FL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Excellent Service
I can never say enough about the excellent, friendly and professional service I always get from Eastern Shore Hyundai. As a customer from the Pensacola area, I would not think of purchasing or servicing my Hyundai from any other dealer than Eastern Shore. From the greeters at the service and cashier counters to the unseen technicians in the service sections, I can be assured that my vehicle is getting the proper care. My kudos to all of Eastern Shore Hyundai staff; from management on down to the unseen workers. A special thanks to the building maintenance staff that keep the showroom looking bright and clean.
JONATHAN B C. from Eastern Shore Hyundai responded on 06/06/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


JM
Johnny M.
Jackson, AL
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Excellent Service
Repairs made in a timely manner
JONATHAN B C. from Eastern Shore Hyundai responded on 06/06/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


JR
Janice R.
Mobile, AL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
TOPS in my BOOK
Great service with a smile and good hospitality
JONATHAN B C. from Eastern Shore Hyundai responded on 06/05/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


ED
Edward D.
Fairhope, AL
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Great Service As Usual
As always friendly , responsive, knowledgeable and timely
JONATHAN B C. from Eastern Shore Hyundai responded on 06/04/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


Verified Customer
Loxley, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Great Customer Service
As always great customer service. The team at Eastern Shore Hyundai is top notch.
JONATHAN B C. from Eastern Shore Hyundai responded on 06/04/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.