Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

1485 Reviews

ReScore Reviews™ (28)

ReScore
Overall Rating 4.285715/5Overall Rating 4.285715/5Overall Rating 4.285715/5Overall Rating 4.285715/5rating 4.285715
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
95% Would Recommend
100% Business Response
Latest Review about 7 hours ago

Reviews


DM
Dorothy M.
Mobile, AL
2015 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
staff and cleanliness
Staff is accomodating and friendly and the place is clean
JONATHAN B C. from Eastern Shore Hyundai responded on 01/19/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


Verified Customer
Spanish Fort, AL
2009 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Happy Hyundai
Everyone was very professional, knowledgeable and friendly, including the lovely woman who drove me home. My car looks beautiful. The detailing was well worth it.
JONATHAN B C. from Eastern Shore Hyundai responded on 01/18/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


DD
David D.
Daphne, AL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
service
perfection time, fair price
JONATHAN B C. from Eastern Shore Hyundai responded on 01/18/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


GS
Geneva Ann S.
Loxley, AL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Exceptional service
Exceptional service, everyone that comes to the door is treated with the same great service.
JONATHAN B C. from Eastern Shore Hyundai responded on 01/18/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


SV
Susan V.
Ocean Springs, MS
2018 Hyundai Tucson
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/17/2019 Category: Service
Poor car wash
The 'free' car wash was terrible. My car actually still had bird poop on the hood which got on it on the way to dealership. Well after car wash it was mostly still there. Also the dirt on my SUV was just smeared on my tailgate. Nothing was done to the interior So I am having my SUV washed elsewhere.
JONATHAN B C. from Eastern Shore Hyundai responded on 01/18/2019

Thank you for taking the time to review your recent service.  I would like to apologize for the car wash and the bird poop that was left on the vehicle.  I am going to talk to our detail department manager today about your vehicle.  I would like to speak to you as well and see what we can do to rectify this situation.  Please feel free to call or email me directly.  Thank you again for taking time to review us.  Sincerely, Jonathan Cutler Service Manager.  jcutler@easternshorehyundai.com 251-626-6363.


VR
Vinicius R.
Spanish Fort, AL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
On time
On time and according expectations
JONATHAN B C. from Eastern Shore Hyundai responded on 01/16/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


Verified Customer
Theodore, AL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
customer service
Great service.
JONATHAN B C. from Eastern Shore Hyundai responded on 01/15/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.

JONATHAN B C. from Eastern Shore Hyundai responded on 01/15/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


EM
Edgar M.
Daphne, AL
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Great Service
Just love the folks at Eastern Shore Hyundai, the strive to give excellent customer service every time.
JONATHAN B C. from Eastern Shore Hyundai responded on 01/15/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


Verified Customer
Lucedale, MS
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Great services and great personnel!
We use to be Ford people but we have a 2011 and a 2015 Sonata and plan to buy an suv in the future
JONATHAN B C. from Eastern Shore Hyundai responded on 01/14/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


RL
Richard L.
Spanish Fort, AL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
45,000 mile service
Professional, courteous, timely
JONATHAN B C. from Eastern Shore Hyundai responded on 01/11/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


ML
Martin L.
Fairhope, AL
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Nice people, good service, nice atmosphere.
This will be brief. All I have to say is that I know I will be taken care of and I don't have to worry that I will be over charged.
JONATHAN B C. from Eastern Shore Hyundai responded on 01/11/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


Verified Customer
Loxley, AL
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
N/a
N/a
JONATHAN B C. from Eastern Shore Hyundai responded on 01/11/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


WW
William W.
Daphne, AL
2014 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Fronr directional light change.
Excellent, courteous, and prompt service.
JONATHAN B C. from Eastern Shore Hyundai responded on 01/11/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


JW
Jeannie W.
Daphne, AL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Trust worthy
I can always count on Eastern Shore Hundai to do a very thorough job with repairs or oil changes. I trust their advice when it comes to my car.
JONATHAN B C. from Eastern Shore Hyundai responded on 01/08/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


KB
Kerry B.
Bay Minette, AL
2012 Hyundai Elantra To
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019 Category: Service
Great Service!
I could really tell a difference in driving after my car was serviced. Everyone was very friendly and helpful.
JONATHAN B C. from Eastern Shore Hyundai responded on 01/08/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


Verified Customer
Theodore, AL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019 Category: Service
Happy
yes good service
JONATHAN B C. from Eastern Shore Hyundai responded on 01/07/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


PB
Paula Brooke B.
Loxley, AL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019 Category: Service
Personal service. Car was ready ahead of schedule!
We've found Eastern Shore Hyundai to be efficient, friendly and accommodating!
JONATHAN B C. from Eastern Shore Hyundai responded on 01/07/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


JP
Jennifer P.
Pensacola, FL
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Oil Change
My oil change went well. My only complaint would be the cashier in the main lobby. She is short, gruff, and not friendly. I addressed this with Jonathan while I was there and he said it would be taken care of.
JONATHAN B C. from Eastern Shore Hyundai responded on 01/05/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


MT
Michelle T.
Ponchatoula, LA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019 Category: Service
Out of Town and in trouble
Eastern Shore Hyundai was absolutely fantastic. We were from Louisiana and our car started feeling strange. We had just previously changed out the 2 front tires, so we thought it could be the tires. The people at this facility were absolutely wonderful. They were friendly, kind, and fast. It turned out that it was the back tires, so they helped us and we were on our way. Great group of people!
JONATHAN B C. from Eastern Shore Hyundai responded on 01/02/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.


DN
Dan N.
Foley, AL
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019 Category: Service
All the employees are very experienced and great to talk with. All with a smile.
I have always had a great experience with Eastern Shore Hyundai and enjoyed your service......
JONATHAN B C. from Eastern Shore Hyundai responded on 01/02/2019

Thank you for taking the time to review your recent service. We are delighted you had a 5 star service experience. We look forward to providing you a 5 star service experience in the future. Thank you for choosing Eastern Shore Hyundai for all your service needs. Sincerely, Eastern Shore Hyundai Service Team.