Eastern Shore Hyundai


Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

1112 Reviews

ReScore Reviews™ (20)

ReScore
Overall Rating 4.100003/5Overall Rating 4.100003/5Overall Rating 4.100003/5Overall Rating 4.100003/5rating 4.100003
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
95% Would Recommend
100% Business Response
Latest Review about 12 hours ago
John L. on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"15000 mile service"
We are very happy with the service we received. The service department personnel were very friendly and knowledgeable of the questions we ask.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 02/21/2018
Service Type: Repair
Review Created: 02/23/2018 12:06 PM
JONATHAN B C. at Eastern Shore Hyundai responded on 02/23/2018

Thank you for taking the time to review your recent service visit. We are happy you had a 5 star service experience. We look forward to taking care of all your future service needs. Thank you again from your Eastern Shore Hyundai service team.

Verified Customer on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service manager, Jonathan"
Great service experience
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/22/2018 12:11 PM
JONATHAN B C. at Eastern Shore Hyundai responded on 02/22/2018

Thank you for taking the time to review your recent service visit. We are happy you had a 5 star service experience. We look forward to taking care of all your future service needs. Thank you again from your Eastern Shore Hyundai service team.

Donna B. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personal service"
I loved my experience coming there, they made me feel very comfortable. They worked me in on a moment's notice on a Saturday. I had been dealing with another dealership but could no longer tolerate the way I was treated at that location
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/21/2018 11:22 PM
JONATHAN B C. at Eastern Shore Hyundai responded on 02/22/2018

Thank you for taking the time to review your recent service visit. We are happy you had a 5 star service experience. We look forward to taking care of all your future service needs. Thank you again from your Eastern Shore Hyundai service team.

Verified Customer on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"On road thanks to ESH"
The always take great car of all the Hyundai cars and suv we drive , would not dream of going anywhere else , Cindy and Jontan and the techs Larry, tamer are great and Donovan
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/21/2018 10:28 AM
JONATHAN B C. at Eastern Shore Hyundai responded on 02/21/2018

Thank you for taking the time to review your recent service visit. We are happy you had a 5 star service experience. We look forward to taking care of all your future service needs. Thank you again from your Eastern Shore Hyundai service team.

Thomas M. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding service"
Outstanding service for an out of state traveler.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/20/2018 07:36 PM
JONATHAN B C. at Eastern Shore Hyundai responded on 02/21/2018

Thank you for taking the time to review your recent service visit. We are happy you had a 5 star service experience. We look forward to taking care of all your future service needs. Thank you again from your Eastern Shore Hyundai service team.

Richard A. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
Friendly and knowledgeable service representatives.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/20/2018 05:53 PM
JONATHAN B C. at Eastern Shore Hyundai responded on 02/21/2018

Thank you for taking the time to review your recent service visit. We are happy you had a 5 star service experience. We look forward to taking care of all your future service needs. Thank you again from your Eastern Shore Hyundai service team.

Deborah S. on 02/20/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"*"
*
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/17/2018
Service Type: Repair
Review Created: 02/20/2018 02:52 PM
JONATHAN B C. at Eastern Shore Hyundai responded on 02/20/2018

Thank you for taking the time to review your recent service visit. We are happy you had a 5 star service experience. We look forward to taking care of all your future service needs. Thank you again from your Eastern Shore Hyundai service team.

Jeffrey C. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jeff C"
The service department was slammed with customers. When they heard our daughter was home from college they where very gracious to work her in near closing. And washed the car.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/20/2018 01:57 PM
JONATHAN B C. at Eastern Shore Hyundai responded on 02/20/2018

Thank you for taking the time to review your recent service visit. We are happy you had a 5 star service experience. We look forward to taking care of all your future service needs. Thank you again from your Eastern Shore Hyundai service team.

Eric P. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Servicing My Car"
The Service Department has a friendly, professional and expedient environment, it’s a pleasure doing business with them.
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/20/2018 10:45 AM
JONATHAN B C. at Eastern Shore Hyundai responded on 02/20/2018

Thank you for taking the time to review your recent service visit. We are happy you had a 5 star service experience. We look forward to taking care of all your future service needs. Thank you again from your Eastern Shore Hyundai service team.

Patricia W. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience! "
Each time I have visited Eastern Shore Hyundai I left happy and satisfied. This time I also left with a new car!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/19/2018 08:12 PM
JONATHAN B C. at Eastern Shore Hyundai responded on 02/20/2018

Thank you for taking the time to review your recent service visit. We are happy you had a 5 star service experience. We look forward to taking care of all your future service needs. Thank you again from your Eastern Shore Hyundai service team.

Verified Customer on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall fix"
Good as far as I know. Never a problem dealing with Eastern Shore Hyundai.
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/19/2018 02:09 PM
JONATHAN B C. at Eastern Shore Hyundai responded on 02/19/2018

Thank you for taking the time to review your recent service visit. We are happy you had a 5 star service experience. We look forward to taking care of all your future service needs. Thank you again from your Eastern Shore Hyundai service team.

Verified Customer on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly & Courteous"
Excellent service and friendly/courteous staff.

It would be even better, if, at the time the service apptmt is made, or upon arrival/check-in for an oil change--- Customer is advised or reminded of any additional services are needed then , or for the next scheduled oil change-- predicated on the mileage.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/17/2018 12:29 PM
JONATHAN B C. at Eastern Shore Hyundai responded on 02/17/2018

Thank you for taking the time to review your recent service visit. We are happy you had a 5 star service experience. We look forward to taking care of all your future service needs. Thank you again from your Eastern Shore Hyundai service team.

Alan M. on 02/17/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Appreciate the service and there is always room for improvement!!!"
Please see earlier narrative about setting up Auto Butler service and time allotted. Otherwise, most everyone went out of their way to make me feel extremely welcome! I appreciated that!!!
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 02/10/2018
Service Type: Maintenance
Review Created: 02/17/2018 08:08 AM
JONATHAN B C. at Eastern Shore Hyundai responded on 02/17/2018

Thank you for taking the time to review your recent service visit. We are happy you had a 4 star service experience. We look forward to taking care of all your future service needs. Thank you again from your Eastern Shore Hyundai service team.

Gregory N. on 02/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly and Courteous"
Eastern Shore Hyundai provides great service and makes you feel welcome. They answer all my questions and allow me to make the decisions rather than pressuring for a larger sale.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/16/2018 02:48 PM
JONATHAN B C. at Eastern Shore Hyundai responded on 02/16/2018

Thank you for taking the time to review your recent service visit. We are happy you had a 4 star service experience. We look forward to taking care of all your future service needs. Thank you again from your Eastern Shore Hyundai service team.

Pamela G. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff"
The staff is very friendly and helpful.
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/15/2018 11:46 AM
JONATHAN B C. at Eastern Shore Hyundai responded on 02/15/2018

Thank you for taking the time to review your recent service visit. We are happy you had a 5 star service experience. We look forward to taking care of all your future service needs. Thank you again from your Eastern Shore Hyundai service team.

Verified Customer on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ms"
The staff members are very nice, attentive and welcoming also the comfort of the waiting room is superb.
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/14/2018 12:27 PM
JONATHAN B C. at Eastern Shore Hyundai responded on 02/14/2018

Thank you for taking the time to review your recent service visit. We are happy you had a 5 star service experience. We look forward to taking care of all your future service needs. Thank you again from your Eastern Shore Hyundai service team.

Verified Customer on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice office, close to my work and excellent staff. "
Very nicely designed office/dealership. Staff very professional and caring for customers.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/14/2018 10:48 AM
JONATHAN B C. at Eastern Shore Hyundai responded on 02/14/2018

Thank you for taking the time to review your recent service visit. We are happy you had a 5 star service experience. We look forward to taking care of all your future service needs. Thank you again from your Eastern Shore Hyundai service team.

Michele R. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Dept.!"
Our Hyundai was serviced only by Gray Epperson Hyundai in Cleveland, TN from the time we purchased the car new. We were a little nervous about what kind of auto service we would find when we moved to Mobile. Luckily, we had a great experience immediately at Eastern Shore Hyundai. Prices are reasonable, good work done fast, nice people and fun perks.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/14/2018 09:35 AM
JONATHAN B C. at Eastern Shore Hyundai responded on 02/14/2018

Thank you for taking the time to review your recent service visit. We are happy you had a 5 star service experience. We look forward to taking care of all your future service needs. Thank you again from your Eastern Shore Hyundai service team.

Charles S. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great attirude of personel. "
Everyone showed interest in our well-being and our comfort and satisfaction.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/13/2018 12:30 PM
JONATHAN B C. at Eastern Shore Hyundai responded on 02/13/2018

Thank you for taking the time to review your recent service visit. We are happy you had a 5 star service experience. We look forward to taking care of all your future service needs. Thank you again from your Eastern Shore Hyundai service team.

Verified Customer on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Great service and attention to detail
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 02/10/2018
Service Type: Repair
Review Created: 02/13/2018 10:58 AM
JONATHAN B C. at Eastern Shore Hyundai responded on 02/13/2018

Thank you for taking the time to review your recent service visit. We are happy you had a 5 star service experience. We look forward to taking care of all your future service needs. Thank you again from your Eastern Shore Hyundai service team.

Displaying Review 1 - 20 of 1112 in total