Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

542 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 20 days ago

Reviews


EM
Eli M.
Kirkland, WA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Eli said everything that is provided by the business is clear. They provide good estimates and the timing is good. They offer flexible scheduling.
This review was collected via phone interview by Customer Research Inc.

MS
Marta S.
Kirkland, WA
Kia Rondo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Marta said the staff was nice and informative.
This review was collected via phone interview by Customer Research Inc.

SM
STEFANIE M.
Kenmore, WA
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Thank you KJ!
KJ took extra time to ensure our first visit to his facility exceeded expectations. We were referred by a business acquaintance who assured us that Eastside Automotive and Tire would take great care of our vehicle ,and they were right. BY treating a new customer with integrity and honesty, they have gained a fleet of new vehicles to take care of. Thank you KJ and staff!!!

VH
Vance H.
Snohomish, WA
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018
Always Worth It
Always a pleasure coming into to Eastside. I live in Monroe and will always being my vehicles here.

JR
Jim R.
Kirkland, WA
Ford LTD Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Jim said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

NV
Naman V.
Washington
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Naman said he likes the business's service. They did not charge him for checking his coolant or topping it off.
This review was collected via phone interview by Customer Research Inc.
Team Eastside A. from Eastside Automotive & Tire responded on 10/23/2018

Thanks for stopping in Naman.  Glad there were no serious issues.  See you next time.

Del


DB
David B.
Bellevue, WA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
David said KG is the best mechanic he has ever dealt with.
This review was collected via phone interview by Customer Research Inc.

BF
Brandon F.
Redmond, WA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Brandon said this business was really good.
This review was collected via phone interview by Customer Research Inc.

BW
Brian W.
Kirkland, WA
Volkswagen GTI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Brian said he highly recommends the business. The staff completed his service early in the morning, and had it done by 9 am.
This review was collected via phone interview by Customer Research Inc.

PW
Peter W.
Kirkland, WA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Peter said he was pleased with the timely service. The staff was knowledgeable and friendly.
This review was collected via phone interview by Customer Research Inc.
Team Eastside A. from Eastside Automotive & Tire responded on 10/23/2018

Thank you for the review Peter.
Del


EG
Enrique G.
Redmond, WA
Saturn LW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Spoke with Marilyn. She said the business did a nice job. They have reasonable prices. They kept her informed.
This review was collected via phone interview by Customer Research Inc.

DB
Debbie B.
Maple Valley, WA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Debbie said she likes the service this business gives her.
This review was collected via phone interview by Customer Research Inc.

HS
Hannah S.
Bothell, WA
Volkswagen Rabbit
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2018 Category: Service
Hannah said the business was quick with service. They were very helpful. They explained what was wrong in a way she could understand.
This review was collected via phone interview by Customer Research Inc.

AR
Ardelle R.
Bellevue, WA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Ardelle said she is really happy with the business.
This review was collected via phone interview by Customer Research Inc.

SA
Scott A.
Woodinville, WA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Scott said he went to the staff at this business and asked for specific work to be done on his vehicle and they did it just like they said they would do it. KJ is a great representative of this business.
This review was collected via phone interview by Customer Research Inc.

DB
DAVID B.
Redmond, WA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Great service
Great mangers and technicians.

TH
Tom H.
Kirkland, WA
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Tom said the business had good service, well communicated, and overall, it was great.
This review was collected via phone interview by Customer Research Inc.

KS
Karl S.
Kirkland, WA
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Karl said he was happy with the staff and the service.
This review was collected via phone interview by Customer Research Inc.

CB
Carla B.
Bellevue, WA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Carla said she felt the staff at this business were very honest. The service was quick. She can feel the difference in her vehicle since the repairs. She likes the staff.
This review was collected via phone interview by Customer Research Inc.

DH
Don H.
Kirkland, WA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Don said his experience was fine. He has used this business before, and likes that it's local.
This review was collected via phone interview by Customer Research Inc.