Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

533 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 14 days ago

Reviews


PW
Peter W.
Kirkland, WA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Peter said he was pleased with the timely service. The staff was knowledgeable and friendly.
This review was collected via phone interview by Customer Research Inc.

EG
Enrique G.
Redmond, WA
Saturn LW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Spoke with Marilyn. She said the business did a nice job. They have reasonable prices. They kept her informed.
This review was collected via phone interview by Customer Research Inc.

DB
Debbie B.
Maple Valley, WA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Debbie said she likes the service this business gives her.
This review was collected via phone interview by Customer Research Inc.

HS
Hannah S.
Bothell, WA
Volkswagen Rabbit
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2018 Category: Service
Hannah said the business was quick with service. They were very helpful. They explained what was wrong in a way she could understand.
This review was collected via phone interview by Customer Research Inc.

AR
Ardelle R.
Bellevue, WA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Ardelle said she is really happy with the business.
This review was collected via phone interview by Customer Research Inc.

SA
Scott A.
Woodinville, WA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Scott said he went to the staff at this business and asked for specific work to be done on his vehicle and they did it just like they said they would do it. KJ is a great representative of this business.
This review was collected via phone interview by Customer Research Inc.

DB
DAVID B.
Redmond, WA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Great service
Great mangers and technicians.

TH
Tom H.
Kirkland, WA
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Tom said the business had good service, well communicated, and overall, it was great.
This review was collected via phone interview by Customer Research Inc.

KS
Karl S.
Kirkland, WA
Mercedes-Benz E320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Karl said he was happy with the staff and the service.
This review was collected via phone interview by Customer Research Inc.

CB
Carla B.
Bellevue, WA
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Carla said she felt the staff at this business were very honest. The service was quick. She can feel the difference in her vehicle since the repairs. She likes the staff.
This review was collected via phone interview by Customer Research Inc.

DH
Don H.
Kirkland, WA
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Don said his experience was fine. He has used this business before, and likes that it's local.
This review was collected via phone interview by Customer Research Inc.

JL
John L.
Redmond, WA
Toyota Tundra 4WD Truck
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
John said the business always gets things done and they back up their work.
This review was collected via phone interview by Customer Research Inc.

MA
Mihran A.
Kirkland, WA
Honda HR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018
excellent and fast service
Eastside Automotive & Tire is the best place that i get good customer service its, its has convenient waiting area. Thanks to KJ great customer service.

Verified Customer
Kirkland, WA
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018
good customer service.
great customer service, guy on the front is nice guy also honest&helpful, highly recommended.

PW
Paul W.
Washington
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Paul said it is a great business.
This review was collected via phone interview by Customer Research Inc.

DB
Duncan B.
Renton, WA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Duncan said the process was really smooth, he had no issues and that's what he wants.
This review was collected via phone interview by Customer Research Inc.

MW
Mike W.
Kirkland, WA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Mike said that the place is great as is KJ the service manager.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Federal Way, WA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018
Service was great!
Del and KJ took care of my cars needs even without an appointment.
Highly recommend.

RN
Rey N.
Kirkland, WA
Chevrolet Silverado 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2018 Category: Service
Rey said the business's service was quick, accurate, and professional.
This review was collected via phone interview by Customer Research Inc.

QW
Qing W.
Bellevue, WA
Nissan Altima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2018 Category: Service
Qing said service was ok at this facility.
This review was collected via phone interview by Customer Research Inc.