Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

553 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review about 6 hours ago

Reviews


VH
Vance H.
Snohomish, WA
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019
Brake Service On Point
Always on point with their service. They took me in, same day service, in and out in 2 hours, just like they said. Price was right in line with my quote from 3 weeks prior. Always walk away pleased after having my vehicle serviced here.

Verified Customer
Redmond, WA
Audi A4
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/02/2019
Extremely Incompetent
The people here are extremely incompetent and have no clue of diagnosis of an issue. Beware, they will even break and glue parts in your car without you knowing making you come again and again to this place. There are very unfair practices they follow.

BF
Brandon F.
Redmond, WA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Brandon said the business mounted a tire for him and it was really easy.
This review was collected via phone interview by Customer Research Inc.

BS
Barry S.
Washington
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Barry said the staff diagnosed the problem and it was a bad connection. They also fixed a second problem all in the same day.
This review was collected via phone interview by Customer Research Inc.

RC
Ronny C.
Redmond, WA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Ronny said the business offers the cheapest oil change in town while still using high quality oil for their changes.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Bellevue, WA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
David said the staff have always taken care of his vehicle at a reasonable cost.
This review was collected via phone interview by Customer Research Inc.

CC
Cindy C.
Kirkland, WA
Volkswagen Cabrio
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2018 Category: Service
Cindy said that the place had great service, but the bill was a higher amount than she had authorized causing her concern. They were amenable and reduced the amount.
This review was collected via phone interview by Customer Research Inc.

JA
Jody/Steve A.
Kirkland, WA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018
Quick, professional and clear
Love these guys. The main guy (Mike?) especially was friendly, professional and concise in explaining what was wrong and options for fixing the issues. They were able to get it done a full day before they thought which was also fantastic.

SC
Steve C.
Redmond, WA
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018
Always great
Been going here for nearly 10 years. They’re efficient and effective and don’t try to bs me. Great work as always.

MS
Morgan S.
Bothell, WA
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018
Always great service
Always very friendly and helpful, and most importantly, they don’t put pressure on the upsells. They give you a list of things that should be done and will be honest about priority. That’s definitely the way to keep my business. Plus they caught a brake problem I had been trying to get figured out by Les Schwab for months.

JM
John M.
Kirkland, WA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
John said they did god work, and at a fair price
This review was collected via phone interview by Customer Research Inc.

EM
Eli M.
Kirkland, WA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Eli said everything that is provided by the business is clear. They provide good estimates and the timing is good. They offer flexible scheduling.
This review was collected via phone interview by Customer Research Inc.

MS
Marta S.
Kirkland, WA
Kia Rondo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Marta said the staff was nice and informative.
This review was collected via phone interview by Customer Research Inc.

SM
STEFANIE M.
Kenmore, WA
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Thank you KJ!
KJ took extra time to ensure our first visit to his facility exceeded expectations. We were referred by a business acquaintance who assured us that Eastside Automotive and Tire would take great care of our vehicle ,and they were right. BY treating a new customer with integrity and honesty, they have gained a fleet of new vehicles to take care of. Thank you KJ and staff!!!

VH
Vance H.
Snohomish, WA
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018
Always Worth It
Always a pleasure coming into to Eastside. I live in Monroe and will always being my vehicles here.

JR
Jim R.
Kirkland, WA
Ford LTD Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Jim said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

NV
Naman V.
Washington
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Naman said he likes the business's service. They did not charge him for checking his coolant or topping it off.
This review was collected via phone interview by Customer Research Inc.
Team Eastside A. from Eastside Automotive & Tire responded on 10/23/2018

Thanks for stopping in Naman.  Glad there were no serious issues.  See you next time.

Del


DB
David B.
Bellevue, WA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
David said KG is the best mechanic he has ever dealt with.
This review was collected via phone interview by Customer Research Inc.

BF
Brandon F.
Redmond, WA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Brandon said this business was really good.
This review was collected via phone interview by Customer Research Inc.

BW
Brian W.
Kirkland, WA
Volkswagen GTI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Brian said he highly recommends the business. The staff completed his service early in the morning, and had it done by 9 am.
This review was collected via phone interview by Customer Research Inc.