Eastside Automotive & Tire


Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

428 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
97% Would Recommend
Latest Review about 15 hours ago
Vanessa F. on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best service for 3 generations "
Every time I come or call I get what I need at even a faster time line than I could ever expect or desire. My family and I have had the best service here for three generations. I have been in emergency situations and east side tire and automotive has pulled through with 100 percent service.
Vehicle: Subaru Outback (Natl)
Service Date: 12/14/2017
Review Created: 12/14/2017 08:42 PM
larry d. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Experience"
In today's world it is great to find a business you can rely on and trust. That is how I feel after my second experience with Eastside Automotive. Professional and efficient is how I would describe my last visit. Eastside is my new neighborhood mechanic.
Vehicle: INFINITI QX50
Service Date: 12/05/2017
Review Created: 12/08/2017 02:43 AM
Rocelle V. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rocelle said the staff was friendly, responsive, and transparent. The service was much better than she expected.
Vehicle: Toyota Camry
Category: Service
Service Date: 11/20/2017
Review Created: 11/24/2017
This review was collected via phone interview by Customer Research Inc.
Jared H. on 11/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jared said the business did a good job. There was a little break down in the communication.
Vehicle: Toyota Camry
Category: Service
Service Date: 11/18/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
Sarah T. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Caring "
I have been coming here for years now. They do a great job
Vehicle: Toyota Camry Solara
Service Date: 11/11/2017
Review Created: 11/19/2017 09:27 PM
Corinna Q. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Corinna said this business offered fast service. She was even given a call by the staff to notify her that something needed to be switched in the vehicle.
Vehicle: Toyota Corolla
Category: Service
Service Date: 11/13/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
Eric J. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Eric said he would recommend this business for service.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Richard S. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Richard said he was very satisfied with the service he received. He stated he will continue dealing with the business in the future.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 11/07/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Brian W. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brian said he's been doing business with this facility since the 90's and he's always pleased with the service.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 11/03/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Chris D. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chris said this business provides great service. He is very thankful for them.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 11/04/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Benjamin O. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Benjamin said everything was on schedule and above board. They ordered his tires. They came in on time and the staff changed his tires for him even when they were busy. Their prices were very good and he was very satisfied with their work. He even received a free oil change coupon that he intends to redeem soon.
Vehicle: Toyota Corolla
Category: Service
Service Date: 11/03/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Lorena S. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lorena said she's visited this business for 6 or 7 years, and they have great quality service. The staff always takes good care of her vehicle.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 11/01/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Gyan T. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gyan said he had a good experience. They identified everything that needed to be done and he was happy with their recommendations on his vehicle.
Vehicle: Honda Civic Cpe
Category: Service
Service Date: 11/02/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Adel Y. on 11/03/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Service was below the bar compared with my previous visit"
The reason I gave 4 out of 5 was that the service was not at the same bar as previous services provided at the same location. Two things were mssing:
1. There was no sticker on the windshield indicating when is the car due for next oil change (mileage & date)
2. The receipt did not include the mileage when the service was done.
Basically, I won't be able to figure accurately when the car is due for Oil change!
Otherwise, I have positive experience
Vehicle: Toyota Sienna
Service Date: 10/30/2017
Review Created: 11/03/2017 11:55 AM
Team Eastside A. at Eastside Automotive & Tire responded on 11/06/2017

Adel,

Thank you for the review.  I apologize for not having a sticker on the car.  Stop in and we can fix that for you, or i can mail you one.

Jacob C. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jacob said the service was okay.
Vehicle: Honda Element
Category: Service
Service Date: 10/31/2017
Review Created: 11/03/2017
This review was collected via phone interview by Customer Research Inc.
John P. on 10/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said they did good work.
Vehicle: Ford F-150
Category: Service
Service Date: 10/25/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Gregory R. on 10/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gregory said they were very good and they didn't charge for anything that didn't need doing.
Vehicle: Ford Pickup
Category: Service
Service Date: 10/24/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Debra S. on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient "
Very nice people and quick.
Vehicle: Toyota Prius
Service Date: 10/23/2017
Review Created: 10/23/2017 08:25 PM
Sara T. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sara said the staff were very quick and effective. Their prices were reasonable. Paul was friendly.
Vehicle: Toyota Camry
Category: Service
Service Date: 10/16/2017
Review Created: 10/20/2017
This review was collected via phone interview by Customer Research Inc.
Natilia D. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Natilia said she has been visiting this business for several years. She does not have anything to complain about.
Vehicle: Subaru Forester
Category: Service
Service Date: 10/14/2017
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 428 in total