Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

496 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
Latest Review 8 days ago

Reviews


SS
Shirly S.
Redmond, WA
Lincoln Town Car
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Shirly said she is very pleased with their work and their service every time she goes in. They take good care of her and she trusts them implicitly.
This review was collected via phone interview by Customer Research Inc.

SA
Salina A.
Kirkland, WA
Saturn SL2
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Salina said the business provided prompt, polite service and the staff were knowledgeable.
This review was collected via phone interview by Customer Research Inc.

SM
Sumat M.
Kirkland, WA
Acura MDX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Sumat said the service went smoothly.
This review was collected via phone interview by Customer Research Inc.

MC
Michelle C.
Washington
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Michelle said the staff were honest and provided great customer service.
This review was collected via phone interview by Customer Research Inc.

DR
Donna R.
Kirkland, WA
Toyota Matrix
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Donna said she was very satisfied.
This review was collected via phone interview by Customer Research Inc.

RE
Rachelle E.
Redmond, WA
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Rachelle said that the staff was very helpful and fast.
This review was collected via phone interview by Customer Research Inc.

SC
Stan C.
Bellevue, WA
Jeep Grand Cherokee
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2018 Category: Service
Stan said the work was done on time and it was done quickly. There were no surprises as far as the quote he was given in the beginning.
This review was collected via phone interview by Customer Research Inc.

SS
Samy S.
Kirkland, WA
Acura TSX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Samy said he was satisfied with the experience at this business.
This review was collected via phone interview by Customer Research Inc.

KH
Kailyn H.
Kirkland, WA
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Kailyn said the service was quick, the staff was super friendly, and they explained the services well.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
Seattle, WA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
James said the staff were really prompt. He liked the way they handled his request.
This review was collected via phone interview by Customer Research Inc.

MA
May A.
Kirkland, WA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Spoke with Ali. He said the customer service was excellent, the staff was honest and the business brought to his attention things he was not aware of.
This review was collected via phone interview by Customer Research Inc.

OF
Olivia F.
Kirkland, WA
Honda Civic Si
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Olivia said the staff did a great job with her vehicle and were very kind.
This review was collected via phone interview by Customer Research Inc.

MW
Madeleine W.
Redmond, WA
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Madeleine said the business was able to accommodate her requests, the service was speedy, and they let her know about future repairs.
This review was collected via phone interview by Customer Research Inc.

DS
Dan S.
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018
Great service great quality work nice guys great communication
Fast, friendly,great work, great communication, estimates are right on the mark.

MH
Mark H.
Kirkland, WA
Honda HR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Mark said he has used them for years. They are always friendly, honest, and get the job done. . Their prices are very reasonable.
This review was collected via phone interview by Customer Research Inc.

MT
Mark T.
Redmond, WA
MINI Cooper Hardtop
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Mark said the staff is friendly and keeps him informed. They stayed past closing so he could pick up the vehicle.
This review was collected via phone interview by Customer Research Inc.

MS
Morgan S.
Bothell, WA
Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
Everything I need
The quality of customer service is never less than satisfactory, and more often then not, it is impeccable. On top of that, they get my car in right away, it's a quick turn around, and it's affordable. I had a screw in my tire and when Les Schwab had a two hour wait time just to get in the door, Eastside got me in an out in under that amount of time. I needed new tires, so he ordered them for me and then put them on the next day during my lunch break. They are now my go-to.

SJ
Singh J.
Snoqualmie, WA
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Singh said the facility was a great place. He received great customer service.
This review was collected via phone interview by Customer Research Inc.

AC
Angelina C.
Redmond, WA
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Angelina said the business was honest and helpful.
This review was collected via phone interview by Customer Research Inc.

RD
Rilley D.
Bothell, WA
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Rilley said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.