Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

517 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 3 days ago

Reviews


MW
Mike W.
Kirkland, WA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Mike said that the place is great as is KJ the service manager.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Federal Way, WA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018
Service was great!
Del and KJ took care of my cars needs even without an appointment.
Highly recommend.

RN
Rey N.
Kirkland, WA
Chevrolet Silverado 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2018 Category: Service
Rey said the business's service was quick, accurate, and professional.
This review was collected via phone interview by Customer Research Inc.

QW
Qing W.
Bellevue, WA
Nissan Altima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2018 Category: Service
Qing said service was ok at this facility.
This review was collected via phone interview by Customer Research Inc.

JL
Jessica L.
Kirkland, WA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Jessica said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SM
Selena M.
Washington
Lexus IS 250
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Selena said the staff at this facility is reliable and timely.
This review was collected via phone interview by Customer Research Inc.

KC
Kurt C.
Kirkland, WA
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Kurt said the staff did a good job and they were fast.
This review was collected via phone interview by Customer Research Inc.

VM
Venkat M.
Kirkland, WA
Lexus RX 300
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/03/2018 Category: Service
Venkat said his service was on time and the price was fair but he wanted a thorough explanation, information and paperwork about the service that was done on his vehicle .He would have liked the sticker to have been placed on his vehicle rather than having it handed to him.
This review was collected via phone interview by Customer Research Inc.

JC
Jerry C.
Bellevue, WA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Jerry said KJ and the staff did a good job. He was happy with the service.
This review was collected via phone interview by Customer Research Inc.

CT
Conor T.
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018
Very good advice
Eastside Automotive & Tire gave us very good advice, even when it wasn't necessarily the most profitable thing for them to do.
Moreover, their powers of prediction on the health of my car and the life it had left in it were accurate to the point of being almost eerie.
I have consistently been impressed with them in the past, but this time was really something - I will be doing all of my future business with Eastside Automotive & Tire.
Team Eastside A. from Eastside Automotive & Tire responded on 07/24/2018

Conor,

Thanks for taking the time writing that review.  Glad we could help.  


RB
Rejat B.
Bellevue, WA
Dodge Journey
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2018 Category: Service
Rejat said his vehicle was in and out quickly.
This review was collected via phone interview by Customer Research Inc.

JP
Jody P.
Bellevue, WA
Mercury Grand Marquis
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2018 Category: Service
Spoke with John. He said when he got the bill it was two hundred and fifty dollars higher than what was quoted originally. A technician said to give them a call and maybe they could fix the discrepancy or something . Everything else was great.
This review was collected via phone interview by Customer Research Inc.

MW
Morgan W.
Kirkland, WA
Subaru Legacy Sedan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2018 Category: Service
Morgan said he was happy with the service. The facility diagnosed the problem with the vehicle correctly. The wait time was a little bit slow.
This review was collected via phone interview by Customer Research Inc.

EM
Elizabeth M.
Washington
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Elizabeth said the service was very good. She had a huge problem suddenly, the staff took her vehicle in and called the next morning. They were wonderful. She was impressed with how they took care of it.
This review was collected via phone interview by Customer Research Inc.

RO
Rigoberto O.
Redmond, WA
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Rigoberto said his appointment was good as well as the price.
This review was collected via phone interview by Customer Research Inc.

EH
ERIC H.
Redmond, WA
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018
oil change
Quick oil change; fair price

LR
Laura R.
Kirkland, WA
Lexus RX 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Laura said the business was quick and they were clear on the cost.
This review was collected via phone interview by Customer Research Inc.

CS
Ciera S.
Redmond, WA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Ciera said she was able to have them look at her vehicle first thing in the morning and it was fixed by the time she needed to pick it up. Which was nice because it was before the fourth of July.
This review was collected via phone interview by Customer Research Inc.

HB
Hakimi B.
Kirkland, WA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Hakimi said the staff asked questions and explained what was going on with the vehicle. The service was good.
This review was collected via phone interview by Customer Research Inc.

MC
Michelle C.
Bothell, WA
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018
Always a great job done
I continue to take my vehicles to Del and the folks down at Eastside Automotive cause they have a wealth of knowledge and do fast work with high quality parts.