Carmen ~ We are so glad to hear about how you think we are the "best"! What a great thing to say about us. It makes us so proud. Thank you for the kind words and we are so greatful that you wouldn't want to go anywhere else! We look forward to seeing you again soon! ~Kim
We're so glad we were able to accomodate your needs that day! If we're got the room to spare last minute we'll always make sure to get you in. We look forward to seeing and helping you again soon!
Devin thank you for the review! We had fun upgrading your truck with new wheels and tires! It looks awesome. We look forward to working with you again soon.
David thank you so much for coming in to see us and for your kind review. It was nice speaking to you on the phone again as well about your needed repairs. I was glad to hear you received the estimate we sent you. Please know all your estimate are saved in your file. We look forward to seeing you again real soon!
Thank you for the kind review, it was such a pleasure doing business with you. Being far from your kids when they're away at college and need car repairs can be stressful, its really nice to hear we made the process a little smoother for you. We look forward to helping again soon!
John thank you so much for coming in to see us again. We're glad the loaner car was such a huge help. We never want your day to be interrupted because you need car maintenance done. We look forward to seeing you again real soon!!
It was so nice to see you the other day Greg! Thanks for coming in for your routine service and I'm so glad your rattle was something simple. :)
Have a good weekend and we'll see you again soon!
It was so very nice to meet you Mr. Clemons! Thanks so much for coming in to see us and for leaving such a kind review. We strive to maintain our reputation of being honest and trustworthy - So thank you for confiming our efforts are making a difference! We can't wait to see you again.
Thanks so much for having your son come in to see us, we enjoyed seeing him and speaking with you on the phone! Have a great weekend and we hope to see you again soon!
Tucker ~ We understand that our customer's need their vehicles in order to get through this thing we called "life" and we are thrilled that we were able to get your Acura back on the road and that it is running better than ever. Those are the types of things we love to hear. We look forward to keeping your vehicles maintained and out there on the road so that you can continue to "live life". ~ Kim
Gary ~ We are so glad that we were able to accomodate your needs. Getting things done in a timely manner is something we strive to do here because we understand how valuable everyone's time is. We look forward to seeing you again in the future! ~ Kim
I'm so glad we were able to get this issue resolved for you all! Thanks for your patience and for your continued loyalty - Can't wait to see you again!
Catherine ~ Thank you for the review! It's good for us to know that Cathy takes good care of our customers. It means she is upholding our creed of making the customer happy no matter what!! We are so glad you find our waiting area neat and clean. It is a constant struggle in an automotive shop so we are so glad you recognise that!!! Thanks again, Kim
Thank you Ron for the feedback on how we did. We are glad that you liked the followup email and phone call. We look forward to seeing you in the future for all your other automotive needs!! ~Kim
Jackie ~ We think you are the Greatest! We really look forward to when you come in so we can get caught up with you and hear all about your adventures. We will continue to keep that car of yours in tip top shape! Thanks again! ~ Kim
Dora ~ Thank you for your feedback on how we did. Providing good customer service is a must in our industry and we are glad we accomplished that goal with you! We look forward to accomodating your schedule in the future for all of your other automotive needs! See you soon! ~ Kim
Kathy ~ We realize that Doswell is a little bit of a hike for you to bring your vehicle to us and we really appreciate your trust in our capabilities! We hope to provide the great service you deserve in the future and look forward to seeing you again! Thanks so much!~ Kim