European Collision Center

Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

1522 Reviews

97% Would Recommend
Latest Review 17 days ago

Reviews


MC
Maya C.
California
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/02/2018 Category: Collision
Maya said her vehicle was delayed by about a week. The cause of the delay was that the adjuster with her insurance company had to come back out to look at her vehicle. She was not kept updated and did not really have any communication with the facility. She had to call them for updates.
This review was collected via phone interview by Customer Research Inc.

GA
George A.
California
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2018 Category: Collision
George said the staff had some confusion as to what had to be done to his vehicle. The gentleman that looked at his vehicle took notes and they were not logged in the system but at the end all was taken care of. The vehicle was 4 days late because of the weekend and the confusion. He's was not satisfied with the estimator because he did not take great notes.
This review was collected via phone interview by Customer Research Inc.

GR
Ginny R.
California
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Collision
Ginny said her vehicle looks perfect and she was very happy.
This review was collected via phone interview by Customer Research Inc.

FS
Fred S.
California
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Collision
Fred said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

WK
Wei K.
California
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Collision
Wei said the repair at this business was fast.
This review was collected via phone interview by Customer Research Inc.

HM
Henry M.
California
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Collision
Spoke with Lisa. She said she had a pretty great experience. She wasn't sure about the thoroughness of the person that prepared the estimate.
This review was collected via phone interview by Customer Research Inc.

TW
Teresa W.
California
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Collision
Teresa said the staff are very good at what they do. They did what was needed, and the customer service is good.
This review was collected via phone interview by Customer Research Inc.

JH
Jane H.
California
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Collision
Jane said the staff did a fabulous job and she's been with the business for many years. Its been a pleasure to work with them.
This review was collected via phone interview by Customer Research Inc.

DR
Daniel R.
California
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Collision
Daniel said his vehicle was late by two weeks due to the insurance. Angie an employee at this business was really good and very kind.
This review was collected via phone interview by Customer Research Inc.

DW
Douglas W.
California
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Collision
Douglas said the repair was done well. He enjoyed working with Angie.
This review was collected via phone interview by Customer Research Inc.

BB
Bruce B.
California
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Collision
Bruce said the staff repaired his vehicle quickly. The job was done well. They finished his vehicle earlier than promised, by two days.
This review was collected via phone interview by Customer Research Inc.

SC
Sean C.
California
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Collision
Sean said the work was pretty good.
This review was collected via phone interview by Customer Research Inc.

JH
Justin H.
California
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Collision
Justin said this business had great service and good communication. He liked working with Angie.
This review was collected via phone interview by Customer Research Inc.

SN
Shelly N.
California
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Collision
Shelly said the business worked quickly and they did everything well. It was not stressful or difficult, on her part.
This review was collected via phone interview by Customer Research Inc.

CS
Christine S.
California
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Collision
Christine said she appreciated this business' facility. They are perfect. They even have a very nice bathroom.
This review was collected via phone interview by Customer Research Inc.

JC
Joan C.
California
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Collision
Joan said the employee's customer service and repairs were exceptional.
This review was collected via phone interview by Customer Research Inc.

CG
Christi G.
California
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2018 Category: Collision
Christi said she is not ecstatically thrilled with this business, but she has no complaints, and is happy overall.
This review was collected via phone interview by Customer Research Inc.

AR
Ariel R.
California
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2018 Category: Collision
Ariel said the business told him they would fix some other areas of his vehicle not involved with the accident but they never followed up with him to do so. The work they did do looks good.
This review was collected via phone interview by Customer Research Inc.

JM
James M.
California
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Collision
Spoke with Katie. She said James was exceptionally pleased. The vehicle was ready early They kept them informed during the entire process.
This review was collected via phone interview by Customer Research Inc.

SW
Shirley W.
California
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Collision
Shirley said the business got the work done when they said they would. They washed and cleaned her vehicle, then returned it to her promptly.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 1522 in total