Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

624 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 2 days ago

Reviews


RS
Robert S.
Austin, TX
Toyota Tundra 2WD Truck
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018
Great Mechanics!
I have been taking my automobiles to them for years. It was time for new brake shoes and rotors and they did the job in about two hours yesterday. Efficient, accurate, and without any follow up problems. Also the price they quoted was very close to the price I paid. I would highly recommend them to anyone!

SW
Sam W.
Austin, TX
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Sam said this business does an excellent job. The staff provides excellent service. They went out of their way to make sure the work performed was right.
This review was collected via phone interview by Customer Research Inc.

MO
Mohammed O.
Austin, TX
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Mohammed said the business is good.
This review was collected via phone interview by Customer Research Inc.

SH
Susana H.
Austin, TX
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Susana said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

EC
Ed C.
Austin, TX
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Ed said that he has always been pleased with the service he receives at the place and he has been working with Brad ever since he opened his first place.
This review was collected via phone interview by Customer Research Inc.

JR
James R.
Austin, TX
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018
TIMELY CONCERNED ABOUT YOUR CAR
They are very concerned about the problem you having with your car. Good listeners. Honest about prices. Friendly. Timely.

KD
Kate D.
Texas
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Kate said they did a great job.
This review was collected via phone interview by Customer Research Inc.

BW
Ben W.
Austin, TX
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018
Great Service
Great service. Always has been fair with my repairs.

JD
Jessica D.
Austin, TX
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Jessica said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

WM
William M.
Austin, TX
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018
great service
quick service at a good price. will return to Excalibur again.

SS
Steve S.
Austin, TX
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018
Excellent service
I have used Excalibur several times and each time has been excellent. The service is professional and courteous. The value is great. The communication is timely and my vehicle has always been ready when promised

KW
Kari W.
Austin, TX
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018
Great customer service
I randomly looked for a shop close to where I live because I'm new to the area and my truck just started having some issues. Customer service was great and I had it back in less than 2 days with a very fair price. I would definitely recommend this place!

KC
Kevin C.
Austin, TX
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Kevin said the staff at the business were up-front and explained everything they recommended.
This review was collected via phone interview by Customer Research Inc.

KG
Kamreon G.
Pflugerville, TX
Subaru Impreza Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Kamreon said the staff at the business was really nice.
This review was collected via phone interview by Customer Research Inc.

SG
Santos G.
Manor, TX
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Santos said the service was good and the staff did what they told him they were going to do.
This review was collected via phone interview by Customer Research Inc.

MW
Mandy W.
Austin, TX
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Mandy said she has been going there for 30 years and they are the best. She appreciates them.
This review was collected via phone interview by Customer Research Inc.

RS
Ralph S.
Austin, TX
Saturn SL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Ralph said the staff did an excellent job.
This review was collected via phone interview by Customer Research Inc.

AS
Andy S.
Texas
Pontiac G6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Andy said the staff provided friendly service. The staff were straight forward and seemed very honest. They offered him a pretty good warranty, as other places didn't have as good of a warranty. The business is a good place and the staff treated him great. He was really happy with them.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Austin, TX
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018
Helpful, honest people who get the job done right the first time at a reasonable price.
I do most of my own work on my truck, unless it requires some specialized equipment or the diagnosis has me stumped. I've visited Excalibur on 3 such occasions and they've always helped me out. The problem has always been solved accurately the first time. They are honest people and won't try to take you for a bunch of added expense if it's not needed. Previous customers get occasional e-mails with coupon discounts. Their latest e-mail came with a coupon for A/C work that I just happened to be thinking about, so their offer saved me a few bucks. I'll gladly return to Excalibur the next time I need some help.

JR
Jared R.
Austin, TX
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Jared said everyone was professional and he was told what to expect. As far as he can tell the vehicle seems to be running fine.
This review was collected via phone interview by Customer Research Inc.