Excel Diesel and Suv


Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

442 Reviews

97% Would Recommend
Latest Review 14 days ago
David G. on 04/13/2018
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David said he would recommend the business for service.
Category: Service
Service Date: 04/10/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
STEVE V. on 04/12/2018
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"Great service"
Great service and prices as usual!!
Vehicle: Ford Pickup
Service Date: 04/12/2018
Review Created: 04/12/2018 07:53 PM
STEVE V. on 04/11/2018
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"Great service"
Staff is great and work is awsome at reasonable prices!!!!
Vehicle: Volkswagen New Beetle
Service Date: 04/06/2018
Review Created: 04/11/2018 08:08 AM
Alec R. on 04/10/2018
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Alec said the experience was good, but he felt the customer service could have been a little bit better.
Vehicle: Ford F-150
Category: Service
Service Date: 04/06/2018
Review Created: 04/10/2018
This review was collected via phone interview by Customer Research Inc.
Steven F. on 04/06/2018
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Steven said the business took more time than expected to complete the services.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 04/03/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
Rick S. on 04/05/2018
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Rick said the staff does really good work, and they do not try to push stuff he really doesn't need.
Vehicle: Ford F-150
Category: Service
Service Date: 03/28/2018
Review Created: 04/05/2018
This review was collected via phone interview by Customer Research Inc.
Bob P. on 04/04/2018
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Bob said the employees were honest and communicated well. They provided good service.
Vehicle: Dodge Pickup
Category: Service
Service Date: 03/28/2018
Review Created: 04/04/2018
This review was collected via phone interview by Customer Research Inc.
JEFF C. on 04/03/2018
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"Straight forward "
Every time I come here to get an emissions test, it’s a smooth ride. Generally in and out in 15-20 minutes. They always make time for me and service is friendly and professional. Not much more to ask for. Great!
Vehicle: Dodge Pickup
Service Date: 04/02/2018
Review Created: 04/03/2018 08:12 PM
DOUG A. on 03/24/2018
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Dissatisfied "
Doug and Sean, As you know I bring my truck in for regular service when something is wrong or inspection. This last time was for an oil leak. The leak was unexpected because of all the work done previously. To my surprise this time it was the oil lines on the heads plus the injector pump. Okay, fix it. Sean told me to drive it to check for leaks. Now this may be something I don't realize but gentlemen, when putting in these parts I think leaks would be non existent. I drove to Simla Friday night and when I got up in the morning the leaks were unsatisfactory to me. Before it only leaked on an incline out the front or back of engine. It is sitting level and the leaks are terrible. Saucer sized in front and dinner plate size by engin and tranny. Sean said to bring it back after a few hundred miles but I think I would be out of oil. I am bringing it back Monday. A drop or two I could understand but this is not a drop, and after spending $2500,00 I think unacceptable. Sean knows I am planning some trips and brought this in to have the leak fixed. I trust you will make good on this repair at no further charge. And yes I did change the oil and that is not the leak. At this very moment you do want me to answer the question below.
Thanks
Douglas Allen
P.S.
IT will not submit until I rate and answer question. So I will be honest at this very moment and just for the record I have recommended you very highly in the past to some customers that have gone to Excel.
Vehicle: Ford F-150
Service Date: 03/20/2018
Review Created: 03/24/2018 11:30 AM
Mark W. on 03/21/2018
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Mark said the business did what they said they would do. The prices were reasonable. The facility looked sharp and they did good work.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 03/06/2018
Review Created: 03/21/2018
This review was collected via phone interview by Customer Research Inc.
Patrick A. on 03/21/2018
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Patrick said they did a great job.
Vehicle: Dodge Pickup
Category: Service
Service Date: 03/20/2018
Review Created: 03/21/2018
This review was collected via phone interview by Customer Research Inc.
ALFRED F. on 03/18/2018
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"I would like more Communication "
I’m just a little frustrated that I’m having so many issues with the new motor, I’ve lost at least four days of work without my truck. I have to rent a truck.
Vehicle: Chevrolet Silverado 1500
Service Date: 03/15/2018
Review Created: 03/18/2018 08:20 PM
Brice B. on 03/10/2018
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Brice said the mechanics got right to his vehicle and the charges were reasonable.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 03/08/2018
Review Created: 03/10/2018
This review was collected via phone interview by Customer Research Inc.
Ron W. on 03/08/2018
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Ron said Dave and the staff were all nice and pleasant to work with. He would definitely recommend the business for service.
Vehicle: Dodge Pickup
Category: Service
Service Date: 03/06/2018
Review Created: 03/08/2018
This review was collected via phone interview by Customer Research Inc.
Donna D. on 03/05/2018
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Donna said the staff provided very timely service to her vehicle. She appreciated that they answered all of her questions.
Vehicle: Ford Super Duty F-450 DRW
Category: Service
Service Date: 02/27/2018
Review Created: 03/05/2018
This review was collected via phone interview by Customer Research Inc.
David B. on 03/05/2018
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David said the business provided excellent service, in a timely fashion.
Vehicle: Dodge Pickup
Category: Service
Service Date: 02/26/2018
Review Created: 03/05/2018
This review was collected via phone interview by Customer Research Inc.
Mitchell O. on 03/03/2018
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Mitchell said the staff got them in and out. The people were nice and they were the cheapest in town.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 02/26/2018
Review Created: 03/03/2018
This review was collected via phone interview by Customer Research Inc.
Timothy H. on 03/02/2018
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Timothy said the business is the only facility he takes his vehicle to.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 02/26/2018
Review Created: 03/02/2018
This review was collected via phone interview by Customer Research Inc.
JERRY T. on 02/21/2018
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"They know what they are doing."
I would recommend Excel to any diesel owner. My truck was having issues. They found the problem and it is now running like brand new again.
Vehicle: Ram Pickup
Service Date: 02/16/2018
Review Created: 02/21/2018 11:15 AM
Del B. on 02/12/2018
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Del said he's been going to the business for 9 years now and he's never been disappointed. They always provide great service and when he gets it back it's in better condition. He's very pleased.
Vehicle: Dodge Pickup
Category: Service
Service Date: 01/24/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 442 in total