Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75
4.8

( 569 Reviews )

96% Would Recommend
Latest Review about 11 hours ago

Reviews


TP
THOMAS P.
Aurora, CO
Ford Excursion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2019
Clean gas tank
Great job as always

MD
MIKE D.
Parker, CO
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2019
Turbo Actuator
These guys are the best. They are extremely knowledgeable. They diagnosed my Actuator issue and gave me all of my options. The front desk and shop staff are exceptional. They provided prompt professional service and completed everything as scheduled. These are my “go to” experts.

GP
Gavin P.
Parker, CO
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2019 Category: Service
Gavin said the service was quick at this business.
This review was collected via phone interview by Customer Research Inc.

RD
Ron D.
Englewood, CO
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2019 Category: Service
Ron said the staff at the business always gets to him very promptly when he comes through the door. He said they're friendly and have good customer service. He appreciates their kindness and prompt service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Aurora, CO
Dodge Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/21/2019
Good work, terrible front desk service
There are a lot of places you can take your truck for service, and i've chosen to find a new one. The mechanics at Excel are knowledgeable and helpful, and the shop manager did help sort out an emissions problem for me. For that, I am appreciative. The reason I will take my money elsewhere is the front desk service. After spending $3500 with these guys, they wanted to charge another $70 to look at a leak that I suspected was due to their work. Not only did the front desk employee insult me and my truck buying decisions, he made me feel like the $3500 I had paid was chump change. I took my truck to another shop who not only took a look at the truck free of charge, but also made the 2 minute repair free of charge. The leak was due to a loose fuel filter, that just needed tightening up. This was in fact due to some work that Excel did (inspecting the fuel filter), but instead of handling it, they were rude and lost a customer.

DA
David A.
Aurora, CO
Ford Expedition EL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019 Category: Service
David said the service was phenomenal.
This review was collected via phone interview by Customer Research Inc.

LE
LARRY E.
Parker, CO
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019
Quick service for diesel emissions.
They accepted an undated coupon for diesel emissions. Fast service.

JK
Justin K.
Parker, CO
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
Justin said that they were quick. He was in and out of there.
This review was collected via phone interview by Customer Research Inc.

MG
Marissa G.
Aurora, CO
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Marissa said the staff was delightful.
This review was collected via phone interview by Customer Research Inc.

SR
Steve R.
Aurora, CO
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Steve said that he has been there several times. They always take good care of him and do a great job.
This review was collected via phone interview by Customer Research Inc.

LJ
LYSSA J.
Parker, CO
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019
Fast and Great work! Fair price and friendly!
These guys are the best hands down. They go the extra mile to get your truck done quickly and with excellence. There was an issue with a part that had been discontinued by Chevy for my truck, David stayed late to track down a refurbished part so that they could get my truck back to me in time! I will always go to these guys for my truck repairs!

TC
TERRY C.
Aurora, CO
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019
I have used Excel for years and I think they are GREAT.
Excel always has great service and they always do what they say and try to finish on time.

CF
Chad F.
Parker, CO
Dodge Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/05/2019 Category: Service
Chad said his vehicle was not done in a timely manner. He would not recommend the business for service because they charge a high price.
This review was collected via phone interview by Customer Research Inc.

CJ
Cedar J.
Parker, CO
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019 Category: Service
Cedar said the service provided by this business was great. He also said they went above and beyond to make sure his vehicle was running properly.
This review was collected via phone interview by Customer Research Inc.

WV
WAYNE V.
Aurora, CO
GMC Sierra 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2019
Exceptional Service
I called Thursday to get some service work done on my GMC truck and David went out of his way to fit me in on Friday, as I had to go out of town next week. His schedule was already full, but they found a way to get it done for me, the next day! Much appreciated.

JA
Jeremy A.
Parker, CO
Ford Super Duty F-450 DRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019 Category: Service
Jeremy said the service provided by this business was quick and convenient.
This review was collected via phone interview by Customer Research Inc.

PR
PAUL R.
Parker, CO
Ford Excursion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2019
Transmission oil cooler upgrade
Upgraded to a larger oil cooler for towing purposes. They gave me a quote, estimate of completion time and fulfilled both. Drove the vehicle 400 miles while towing and was pleased to see the transmission temperature gauge remain in the lower half of the temp scale. Job done well! Thanks

KS
Kirk S.
Parker, CO
GMC Sierra 3500 Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2019 Category: Service
Kirk said the mechanics are honest, they do great work and they stand by their work.
This review was collected via phone interview by Customer Research Inc.

DT
Don T.
Englewood, CO
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Don said their technicians and service are good.
This review was collected via phone interview by Customer Research Inc.

NS
Nathan S.
Parker, CO
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Nathan said the staff did a good job and they communicate very well as to how long the job was going to take.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 569 in total