Executive Auto Center

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508-876-9100
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Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

245 Reviews

5 star
88%
4 star
8%
3 star
<1%
2 star
<1%
1 star
1%
98% Would Recommend
98% Business Response
Latest Review 4 days ago

Reviews

JL
John L.
Millis, MA
Dodge Charger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
John said the service was good. The work was done in a timely manner.
Recommended
This review was collected via phone interview by Customer Research Inc.
LD
Lindsay D.
Bellingham, MA
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Lindsay said the facility provided same day service, a discount, and did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Chad S. from Executive Auto Center

Lindsay for almost ten years now you and Kevin have been very supportive and trusting with your vehicles.  We are always happy to help and hope the a/c is ice cold for you.  Thank you for all the support over the years and the 5 star review. 
Sincerely,

Chad Saghbini
Owner
Anonymous avatar
Verified Customer
Bellingham, MA
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018
Awesome
Everyone is helpful and friendly
Recommended
Chad S. from Executive Auto Center

Dave we were happy to help with the A/C compressor and recharge.  Thanks for stopping in and we look forward to helping you in the future. Sincerely,Chad SaghbiniOwner

MS
Muhammad S.
Bellingham, MA
Nissan Versa
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2018 Category: Service
Muhammad said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Chad S. from Executive Auto Center

Muhammad, Since the sale of your vehicle over a year ago it has been our pleasure working with you.  We look forward to continuing to provide you quick and easy service in the future. 
Sincerely,

Chad Saghbini
Owner
JD
John D.
Millis, MA
GMC Yukon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
John said they performed the work at a better price and used better quality parts than other facilities. They were informative about the parts. He appreciates it.
Recommended
This review was collected via phone interview by Customer Research Inc.
Chad S. from Executive Auto Center

John, thank you for putting your trust in us to work on your families suv.   As you mentioned we use quality parts and we were happy to explain the process and parts used during your service.   Thank you for the 5 star review and recommendation! 
We look forward to future visits! 

Chad Saghbini
Owner
IS
IRENE S.
Bellingham, MA
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2018
May 2018
Another successful and quick visit! Brought in for oil change and multi-point check for summer weather prep. Really enjoyed meeting the new guy, Thad. Very helpful, professional and well mannered. Appreciate that Chad runs a great shop and ensures that everyone is top notch with the work and customer service. Love this place.
Recommended
Chad S. from Executive Auto Center

Irene, thanks again for taking the time to write such an imformative review about your recent service visit.  It is our pleasure to help....
Sincerely,

Chad Saghbini
Owner
Anonymous avatar
Verified Customer
Blackstone, MA
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018
Honest & Reliable Service
quick, accurate and honest
Recommended
Chad S. from Executive Auto Center

Thank you for taking the time to review your recent service visit. We were happy to help with the headlamp restoration and inspection sticker.  
Sincerely,

Chad Saghbini
Owner
RD
ROBERT D.
Blackstone, MA
Nissan Murano
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018
Oil change and sticker
Fast excellent personal service as usual. Always a pleasure to go for service at executive auto.
Recommended
Chad S. from Executive Auto Center

Robert it is an honor working with you and Sue!  Thank you for the great review of your recent service appointment.  We look forward to many more years to come!
Sincerely,

Chad Saghbini
Owner
RM
RICHARD M.
Blackstone, MA
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018
Oil change, tire rotation in 20 mins on a Saturday
In and out in 20 mins for a oil change and tire rotation on a Saturday was a pleasant surprise.
Recommended
Chad S. from Executive Auto Center

Richard we are always happy to help with your vehicle service.  Glad we were able to get you on your way quickly...  Thank you for the kind review and recommendation!
Sincerely,

Chad Saghbini

Owner
RS
RICHARD S.
Bellingham, MA
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Honest, knowledgeable staff
I get my car inspected here but will now get all my work done. These guys know their stuff and they are honest.
Recommended
Chad S. from Executive Auto Center

Richard, thank you for the kind words and 5 star review!  We are happy to help in the future.  
Sincerely,

Chad Saghbini
Owner
WG
William G.
Bellingham, MA
Toyota 4Runner
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/26/2018 Category: Service
William said he was happy with the service the facility provided.
Recommended
This review was collected via phone interview by Customer Research Inc.
Chad S. from Executive Auto Center

William it has always been a pleasure working with you over the years.  We look forward to keeping your vehicles on the road and most importantly safe!
Sincerely,

Chad Saghbini
Owner
ML
Margo L.
Bellingham, MA
Lexus ES 330
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/21/2018 Category: Service
Margo said the staff members did a good job with her lights and they were very nice.
Recommended
This review was collected via phone interview by Customer Research Inc.
Chad S. from Executive Auto Center

Margo we were so happy to help with the headlight restoration and inspection services you requested.  Happy to help in the future. 
Sincerely,

Chad Saghbini
Owner
BD
Brian D.
Bellingham, MA
Chevrolet TrailBlazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Brian said the employees were up front. They provided good service. He had no problems.
Recommended
This review was collected via phone interview by Customer Research Inc.
Chad S. from Executive Auto Center

Brian, thank you for your patience with the trailblazer repairs.  We look forward to a continued relationship with you and we are happy to help with any assistence you may need in the future.  Thank you for the recommendation and 5 star review...
Sincerely,

Chad Saghbini
Owner
MS
MARIAN S.
Bellingham, MA
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2018
very pleasant atmosphere
Caring knowledgeable diagnosis and work done in a timely manner with follow up checking. Pleased with the outcome and safer feeling while driving.
Recommended
Chad S. from Executive Auto Center

Marian it was our pleasure working with you on your service visit.  Thank you for the 5 star recommendation and taking the time to review your service.  We are happy to help in the future. 
Sincerely,

Chad Saghbini
Owner
HD
Harris D.
Massachusetts
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Harris said they explained to him exactly what needed to be done and got it done.
Recommended
This review was collected via phone interview by Customer Research Inc.
Chad S. from Executive Auto Center

Davon, thank you for taking the time to review your service experience!  We look forward to helping you repair the rest of the issues on the BMW.  See you soon to finish the job! 
Sincerely,

Chad Saghbini

Owner
LA
LUIS A.
Boston, MA
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018
Service and Customer care
My son recently drop his car to Terry's auto in Woonsocket for a antifreeze leak $400 later and the leak never went away. I called up Chad the owner he said bring it down we'll take care of it and they did. That's the difference between a mechanic and a part changer. Thanks Chad!
Recommended
Chad S. from Executive Auto Center

Luis, It was a pleasure helping with your sons Jeep.  Thank you for the 5 star review and reccomendation.  We are happy to help anytime in the future when needed!
Sincerely,

Chad Saghbini

Owner
LS
Lori S.
Blackstone, MA
Subaru XV Crosstrek
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2018 Category: Service
Lori said the staff did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Chad S. from Executive Auto Center

Lori, We were happy to help with your daughters vehicle service and inspection.  We hope your happy with the new tires and remember to take advantage of the free tire rotations.  This will assure you the best tread life of your new tires.  It was nice working with you.
Sincerely,

Chad Saghbini

Owner
TM
TAMMY M.
Bellingham, MA
Mercury Grand Marquis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2018
highest recommendations 👍trusted mechanics 😀 very professional😇 best price 💵 fast 😊 perfect quality 👌
I was very impressed with the shop. I truly clean environment friendly service. I completely trust them with all of my vehicles. They take the time to go over your car and let you know what you need to fix now and what can wait. Highest quality parts. At affordable prices. You can truly trust the mechanics. In this day and age, it's hard to find a mechanic shop with old values. I had been going here for quite awhile and will continue to go here. They also have an excellent Body Shop. some of the best work I've seen and affordable. All your auto needs. With one stop. I know that my family and friends are safe with this shop. The owner is very helpful.
Recommended
Chad S. from Executive Auto Center

Tammy thank you so much for the wonderful review and kind words.....  Thank you for continuing to do business with us on all your vehicles and allowing us to keep all your vehicles going strong!  
Sincerely,

Chad Saghbini
Owner
RM
Richard M.
Blackstone, MA
GMC Sierra 1500
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/29/2018 Category: Service
Richard said that he had to wait around a long time.
Recommended
This review was collected via phone interview by Customer Research Inc.
Chad S. from Executive Auto Center

Richard thank you for stopping in for your inspection.  Unfortunately GM has a special wiper blades that we do not stock.  They were a special order from a local parts store and we are sorry about the wait time.  We hope you understand and we thank you for your business. 

Sincerely,
Chad Saghbini

Owner
LP
Lisa P.
Bellingham, MA
Dodge Grand Caravan
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/29/2018 Category: Service
Lisa said the work turned out great but the price was a little too high.
Recommended
This review was collected via phone interview by Customer Research Inc.
Chad S. from Executive Auto Center

Lisa we were happy to help with the exhaust replacement and inspection sticker.  We appreciate you giving us the opportunity to service your van and hope to continue to earn your business.  Sorry about the high cost of the job and please allow us to make it up to you!  Please feel free to pop in for your next oil service and tire rotation as complimentary services.  We value your trust and on going support as well as our relationship.  Thank you again.
Sincerely, 

Chad Saghbini

Owner