Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

755 Reviews

98% Would Recommend
Latest Review 9 days ago

Reviews


Anonymous avatar
Verified Customer
Naples, FL
Mercedes-Benz SL-Class
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05/12/2018
Oil change
Fast and efficient as always.

EJ
Elke J.
Marco Island, FL
Mercedes-Benz ML350
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05/12/2018 Category: Service
Elke said everything was ok.
This review was collected via phone interview by Customer Research Inc.

JC
Judith C.
Daytona Beach, FL
Nissan Versa
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05/12/2018 Category: Service
Judith said she appreciated the way she was treated. The staff was pleasant and professional.
This review was collected via phone interview by Customer Research Inc.

RP
RON P.
Marco Island, FL
Ford Escape
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05/09/2018
5 Star +
We moved to Marco 10 years ago, from the Northeast. "Semi-retired" small business owners. Realizing we relocated to an Island, slower pace, slower lifestyle ... excited to remodel and improve our new little nest we sought out self proclaimed "professional, experienced" craftsmen and vendors. In short, this exercise did not good well, or in any manner of timely.
Now, it's time for some auto maintenance. Aside from purchasing a new auto, this is perhaps my second less favorite task.
Being new, we asked for recommendations ... Executive Auto. This is a recommendation that I would happily share with anyone.
It was like coming home (our service up North). Pleasant from the first "Hello". Can't say enough in support of this small business, with big business in mind. It's actually a joy to sit and wait for your job to be completed. If you can't hang out in the comfort of the AC reception area, the offer to drive you back home, or to an appointment is much appreciated. Auto is ready, and your stranded at home/office/doctor's office, Executive will come collect you, and off you go. We could use more of this type of business service on Marco, and in general, regardless of where you live. High 5 to all at Executive Auto.

PP
Pauly P.
Florida
Lexus IS 250
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05/09/2018 Category: Service
Pauly said that he appreciates the work the staff at the facility provide and that he has been a customer for awhile.
This review was collected via phone interview by Customer Research Inc.

TH
Tom H.
Marco Island, FL
Jeep Liberty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Tom said the price was competitive, the service was convenient, and it didn't take too long.
This review was collected via phone interview by Customer Research Inc.

JJ
John J.
Naples, FL
Jeep Grand Cherokee
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05/08/2018 Category: Service
Spoke with Desiree. She said they go above and beyond and they double check everything. She said they are trustworthy, they call to let her know what is being done to her vehicle and the cost.
This review was collected via phone interview by Customer Research Inc.

NW
Ned W.
Marco Island, FL
Dodge Magnum
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05/07/2018 Category: Service
Ned said, this business was able to get him in quickly, they did the work and even found a problem he did not know about. They have a part on order, for the new problem that was found.
This review was collected via phone interview by Customer Research Inc.

VS
VINCE S.
Marco Island, FL
Ford Explorer
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05/05/2018
Excellent Service
Professional staff has provided great automotive service for many years.

NF
NICOLAS F.
Marco Island, FL
Jeep Wrangler
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05/02/2018
Excellent Service
A courteous professional staff. Henry always delivers my cars when promised. Never tries to sell me something I don't need.

DW
David W.
Marco Island, FL
BMW 5 Series
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04/25/2018 Category: Service
David said they did a great job.
This review was collected via phone interview by Customer Research Inc.

CL
Carol L.
Naples, FL
Ford Mustang
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04/24/2018 Category: Service
Carol said she had a good experience with the business. The staff were very polite and did everything they said they were going to do. Everything was very good.
This review was collected via phone interview by Customer Research Inc.

JB
JULIANNE B.
Marco Island, FL
Toyota Camry
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04/23/2018
CAR REPAIR
AS ALWAYS!!! THEY GO ABOVE AND BEYOND AND EXTREMELY PLEASANT... I WOULDNT TAKE MY CARE ANY PLACE ELSE.... =)

ES
EDWARD S.
Marco Island, FL
Hyundai Sonata
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04/22/2018
Executive Auto Maintanance
The personnel are always kind, respectful, pleasant and explain each situation.
Pleasure doing business with them, Henry or Jeff!!

VV
VINCE V.
Marco Island, FL
Mercedes-Benz SLK-Class
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04/21/2018
Executive Auto Repair
You are, as always, friendly, efficient, professional, and experts at your job. I never hesitate to call when I need service for my car. Your prices are fair; you keep the customer apprised of what needs to be done, the amount of time it will take and approximate time of completion. It doesn’t get better than that!!

JG
JIM G.
Cook, MN
Ford Expedition
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04/19/2018
Great experience.
Friendly, positive, thorough, timely answers and repairs.

LB
LAURA B.
Naples, FL
Lexus GS 300
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04/16/2018
My dad trusted you, and now so do I.
Thank you for keeping his old car running smoothly for me. It means the world.

JM
JACK M.
Marco Island, FL
Dodge Durango
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04/14/2018
Shawn Jandro
It is all based on Shawn Jandro, he is really talented and extremely good at what he does.

EL
Elena L.
Drums, PA
BMW 3 Series
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04/14/2018 Category: Service
Elena said he was very happy with the service provided by the business.
This review was collected via phone interview by Customer Research Inc.

JS
JACK S.
Volvo C70
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04/13/2018
good service at fair prices
Service was completed on time and the price was much better than the dealership price for the same work. Price was one- third less