Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

234 Reviews

96% Would Recommend
Latest Review 11 days ago

Reviews


DH
DIANA H.
Geneva, FL
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019
Honest and trustworthy
Wouldn’t take my vehicles anywhere else to have service work done or ask for a diagnosis. Have been coming here for years and their work is respectable and fair.

TW
Tammy W.
Florida
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Tammy said the business is absolutely awesome. The business staff were honest, polite, and explained everything. They are really good. The business covered an engine flush this time around. She is very happy she found someone reliable. The business takes care of students and gives discounts to college students.
This review was collected via phone interview by Customer Research Inc.

KC
Kiara C.
Fort Lauderdale, FL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Kiara said that the place provided excellent service every time she goes there, it is the best facility she's ever gone to, they are very honest on the pricing and the work.
This review was collected via phone interview by Customer Research Inc.

NK
Norman K.
Oviedo, FL
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Norman said the business took good care of the vehicle in an emergency situation.
This review was collected via phone interview by Customer Research Inc.

SD
Sean D.
Orlando, FL
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Sean said he has been doing business with this facility for the past 3 years and he's always been happy.
This review was collected via phone interview by Customer Research Inc.

AB
AARON B.
Orlando, FL
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019
Take good care of customers
Always leave happy with my services, mostly maintenance because I have a newer car, they never try to upsell me things I don't need, and the environment is very honest, laidback and welcoming, not like dealerships. Always well taken care of.

JH
Jonathan H.
Oviedo, FL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Jonathan said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

MH
Martha H.
Orlando, FL
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019 Category: Service
Martha said the staff were nice, friendly, and did their job well. She said she could not have picked a better place.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Oviedo, FL
Scion FR-S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
David said the service was punctual and the staff is polite.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Orlando, FL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019
Fast, fair service
Came in for an oil change and tire rotation. The service was done quickly and the price was fine.

KY
KIM Y.
Oviedo, FL
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019
Absolutely amazzing service!
We have been bringing our vehicles to Expert Car Care for years after having horrible experiences with other shops. We have never been left with questions unanswered, or our vehicles in less than top notch condition. The staff is always up to discuss any questions or concerns no matter how tedious, and we're always greeted like old friends the second we walk through the door. I will always recommend them to friends and family as the best car shop around!

CL
Carlos L.
Winter Springs, FL
Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/20/2019 Category: Service
Carlos said the business is good all of the time. This time it was somewhat different. They covered the valve stems on the tire rotation. Then after the oil change, he stated it seems to be leaking. However, this only means it was a bump in the road and they are still a great business. They will fix these issues and he will continue to take his vehicle to them.
This review was collected via phone interview by Customer Research Inc.

BP
Ben P.
Oviedo, FL
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Ben said they do a good job. He can always count on them and he likes all the employees there.
This review was collected via phone interview by Customer Research Inc.

NK
Norman K.
Oviedo, FL
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Norman said the place's employees always treat him well. He likes them, and always takes his stuff there. He stated he thinks the staff is attentive to his needs and they try to help.
This review was collected via phone interview by Customer Research Inc.

ED
Erik D.
Jacksonville, FL
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Erik said the business was very helpful, they worked with him and fixed it fast.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Oviedo, FL
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Freindly staff, great lobby ,best coffee
Scotty ,jay and larry are awsome . Very friendly honest and aproachable. I have been going here for a while and will not go anywhere else.
Ps the coffee is the BEST !

BC
BRENDA C.
Orlando, FL
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Oil Change And Car Service
Had Oil Change At AAA approved Tuffy Auto in Orlando FL Late November Last Year. And Because they Neglected to put the oil valve back on securely all of the oil cane out and car engine could have been destroyed. After being towed by AAA for which I had to pay $90, I Was taken to Expert Car Care Where they were honest about the assessment and cleaned up the problem caused by Tuffy and gave me the oil change job that I should have gotten 2.5 months ago. Even though It was Quite a mess Expert Car Care Still did not charge me what they could have charged for a car that had no oil in the engine when they did their work. Thank you Expert Car Care. I have found my place for all my car needs. Sincerely, Brenda A Collier

MS
MATTIE S.
Oviedo, FL
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
Oil Change
The improvement in customer service is wonderful. I was quoted the incorrect price but that quote was honored. I remember having to call the regional office because of poor service several years ago. I’m impressed by the improvement in this area and in the decor. Very welcoming and comfortable.

JP
Jesenko P.
Oviedo, FL
Volkswagen CC
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/23/2019 Category: Service
Jesenko said the business is good for small jobs but very expensive on the heavy jobs.
This review was collected via phone interview by Customer Research Inc.

JB
Jack B.
Oviedo, FL
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Jack said the business did a good job and they stand behind their work.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 234 in total